Customer Suppport Specialist

Key Responsibilities:

1️⃣ Recruitment & Onboarding – Sourcing candidates, conducting interviews, and managing new hire onboarding.

2️⃣ Employee Engagement – Organizing team activities, feedback sessions, and HR initiatives.

3️⃣ Payroll & Compliance – Managing salary processing, attendance, and statutory compliance.

4️⃣ Performance Management – Assisting in appraisals, goal setting, and feedback collection.

5️⃣ HR Policies & Documentation – Maintaining employee records, drafting policies, and handling grievances.

6️⃣ Training & Development – Coordinating learning programs and skill development sessions.

7️⃣ Exit Process Management – Handling resignations, full & final settlements, and exit interviews.

Job Title: National Credit Head and Independent Director

Location: Mumbai

Experience: 15–20 Years in banking or NBFCs,

Role Overview:

We are seeking a seasoned banking professional with deep expertise in credit underwriting and risk management to join our board as an independent director. The ideal candidate will bring strong governance capabilities, regulatory understanding, and the ability to provide independent oversight on credit strategy and risk practices.

Key Responsibilities:

• Provide independent oversight on credit risk, underwriting policies, and lending frameworks

• The person will be responsible for credit and underwriting functions, as well as overseeing the collections and recovery team

• Review and guide credit approval processes, portfolio quality, and risk appetite

• Participate in Board and Committee meetings (Audit Committee, Risk Management Committee, Credit Committee)

• Ensure compliance with applicable regulations and corporate governance norms

• Challenge management decisions constructively to strengthen risk controls

• Advise on credit strategy across retail, SME, or corporate segments

• Provide independent oversight of credit underwriting frameworks, policies, and risk appetite

• Review large credit proposals, sectoral exposures, and concentration risks

• Monitor asset quality, including NPAs, restructuring, and provisioning adequacy

• Evaluate stress scenarios and portfolio resilience across economic cycles.

Eligibility Criteria:

• Registered Independent Director with the Indian Institute of Corporate Affairs (IICA)

• 15+ years of experience in banking, NBFCs, or financial services

• Strong background in credit underwriting, risk assessment, and portfolio management

• Prior experience in senior roles such as Chief Credit Officer, Risk Head, or similar

• Familiarity with RBI regulations and compliance frameworks

• The individual should clear the independent director examination.

• The individual should have a sound knowledge of tech and should be able to guide the tech team.

Preferred Qualifications:

• Experience serving on boards or committees of financial institutions

• Expertise in specific lending domains (e.g., retail, MSME, structured finance)

• Professional qualifications such as CA, CFA, MBA (Finance), or equivalent

Key Skills:

• Financial analysis and credit appraisal

• Risk governance and regulatory compliance

• Strategic thinking and independent judgment

• Strong communication and board-level presence

Regards,

Radhika Sharma

HR manager

Estabizz Fintech Private Limited

Job Title: Senior Tableau Developer

Location: Marathahalli, Bangalore (Onsite)

Job Type: Full-time

Key Responsibilities:

·       Develop dashboards and reports using Power BI.

·       Work with Azure Synapse, Data Factory, and Azure SQL for data integration.

·       Build and optimize data models and DAX queries.

·       Collaborate with stakeholders to gather and analyze reporting needs

·       Ensure performance, security, and scalability of visual solutions

·       Strong experience in Tableau

Required Skills:

·       Power BI, DAX, Azure Synapse, ADF, SQL, Data Modeling, Data Storytelling

·       Tableau (Dashboard Development, Data Visualization, Calculated Fields,

·       LOD Expressions)

·       Microsoft Fabric 

• Lead the delivery of high quality, innovative, flexible and scalable technical solutions that meet business requirements.
• Design, Develop, Test and maintain software applications.
• Perform hands-on coding and provide thoughtful code reviews.
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies.
• Follow SCRUM Agile Development methodology
• Problem Solving and ability to present ideas - Self-motivated, Open-minded, User Focused, Adaptive.
• Generate guidelines for other web designers to match visual design intent.
• Experience in building web application using ReactJS as the frontend framework.
• Expertise in using JavaScript framework.
• Have worked on REST client and WebSockets
• Be able to write Unit tests using a framework like Jasmine, Enzyme etc.
• Have experience in using any of the Build scripts.
• Proficient understanding of GitHub or other version control systems
• Strong programming basics, with a clear understanding of Object-Oriented and Functional programming.
• Expert in developing backend application with RESTful API's Using Rest Framework
• Understanding creation of website layout/user interfaces by using standard HTML5, CSS3, jQuery.
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is desirable.
• Low-Latency UI, Page optimization, and bundle build + caching.

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sales or relevant roles is a plus

6. A friendly and energetic personality with a customer service focus

Criteria

1. Willing to work 5 days a week in a fast-paced startup

2. Ready to work from Office and join immediately.

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience
• Developing ideas for new programs, products, or features by monitoring industry developments and trends
• Recording data and reporting it to proper parties, such as clients or

  • leadership

• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members
• Taking lead on projects, as

• 1+ years of experience with development framework such as Tulip, PTC, etc.
• Understanding of the following concepts: relational data models, object-oriented programming concepts, event-driven programming concepts, source control, code repository, or version control concepts, coding standards, patterns, and best practices.
• General knowledge of business systems and processes
• Eagerness to consistently meet and exceed goals and objectives

• Working closely with the engineering team to guide and drive the roadmap
• Driving superb execution against plan anticipating risk and leading discussions via frequent, clear communication (both internally and with customers)
• Owning the product metrics driving scale, efficiency and experience
• Working closely with business to build the growth road-map

Desired Candidate Profile

• B.E/BTech and/or MBA
• At least 4 years of product management experience where you have played a significant role in the creation of new products or had end to end ownership of a product
• B2C product management experience, preferably in lending tech startups
• A strong technical background, enabling meaningful contribution to technically-driven features
• Previous development experience in some form is required    

• Collaborate with engineers to gather user requirements.
  Use various ideation methods like brainstorming to solve the user’s needs to add value to the company.
• Create a cohesive style guide to ensure consistent design language is followed across the product.
• Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
• Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
• Optimises UI designs and tests for intuitiveness and user-centeredness.  Conduct usability testing to identify gaps in design and see if they can be further improved.