Business Analyst

Role Overview

Senior Business Analyst responsible for

bridging business and technical teams, owning requirements and delivery

outcomes, and operating independently with minimal supervision. The role

requires flexibility to support Product Owner or Project Manager responsibilities

when needed and the ability to work effectively across different domains and

business contexts.

Key Responsibilities

Lead requirement discovery

through workshops, interviews, and analysis.

Translate business needs into

clear specifications, features, and acceptance criteria suited to AI-assisted

delivery, while using epics and user stories when that level of detail is

required.

Own and continuously refine the

product backlog in collaboration with Product Owners and delivery teams.

Support iterative delivery

using Agile practices, including Scrum and Kanban, with continuous refinement,

build, validation, and deployment.

Analyze current and

target-state processes, identify gaps, and recommend practical improvements.

Manage stakeholder

communication and alignment across business, product, engineering, and quality

assurance teams.

Define test scenarios, support

User Acceptance Testing (UAT), and maintain traceability from business

requirements through delivery.

Work closely with development

and QA teams to clarify requirements and ensure that delivered solutions meet

the intended business outcome.

Must-Have Skills and Experience

8-10 years of experience in

business analysis within software or IT delivery environments.

Strong experience in

requirements discovery, analysis, and documentation.

Ability to define

specifications and features with clear, testable acceptance criteria.

Experience working with epics,

user stories, use cases, and product backlogs.

Strong stakeholder management,

facilitation, communication, and presentation skills.

Hands-on experience with Agile

delivery, including Scrum and Kanban.

Experience with API

integrations or API-driven applications.

Prompt engineering skills to

effectively use AI tools for discovery, documentation, analysis, and

collaboration.

Experience planning and

supporting test scenarios and UAT.

Strong analytical,

problem-solving, and process-improvement skills.

Good to Have

Working knowledge of SQL for

data validation and analysis.

Experience with analytics or

business intelligence tools such as Power BI or Tableau.

Familiarity with cloud

platforms such as Microsoft Azure, AWS, or Google Cloud.

Experience evaluating

AI-enabled features or collaborating with AI, data, product, and engineering

teams.

Exposure to process modelling

techniques such as BPMN.

Education

Bachelor's degree in

Engineering, Computer Science, or a related field, or equivalent

qualification.

Preferred Certifications

Certified ScrumMaster (CSM) or

an equivalent Scrum certification.

Certified Business Analysis

Professional (CBAP), Certification of Capability in Business Analysis (CCBA),

or PMI Professional in Business Analysis (PMI-PBA).

Working Style and Mindset

Operates with strong ownership

and independence, driving outcomes with minimal supervision.

Brings a consulting and product

mindset and focuses on solving business problems rather than only documenting

requests.

Can flex into Product Owner or

Project Manager responsibilities when needed.

Adapts quickly across domains,

stakeholders, and delivery contexts.

Demonstrates a practical, proactive, and

delivery-focused approach.

Role Overview 

The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes. 

The Business Analyst ensures that AI acceleration initiatives across the Customer Success Platform are well‑defined, appropriately prioritized, and traceable from business objectives through system design and delivery. This includes refining problem statements, documenting requirements, supporting backlog readiness, and helping teams move quickly without losing alignment or clarity. 

Requirements 

• Proven experience as a Business Analyst supporting engineering teams, preferably in enterprise, platform, or SaaS environments. 

• Strong ability to translate business needs, customer success objectives, and AI use cases into clear functional and non‑functional requirements. 

• Experience working on AI‑enabled or data‑driven products, including concepts such as automation, recommendations, agentic workflows, or insights powered by analytics. 

• Ability to partner effectively with Engineers, Product Managers, Technical Program Managers, and UX to support backlog refinement and delivery planning. 

• Experience creating and maintaining artifacts such as user stories, acceptance criteria, process flows, data mappings, and dependency documentation. 

• Comfort operating in fast‑paced, iterative delivery environments, supporting AI acceleration efforts where requirements evolve quickly. 

• Strong analytical skills with the ability to identify gaps, risks, dependencies, and edge cases early in the development lifecycle. 

• Clear written and verbal communication skills, with the ability to align technical and non‑technical stakeholders. 

• Familiarity with ServiceNow‑style enterprise platforms, customer success workflows, or complex system integrations is a strong plus. 

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field—or equivalent professional experience. 

Role Overview

We are seeking a skilled Senior Data Analyst with substantial hands-on experience in Source System Analysis, data mapping, data modeling, SQL analysis, and integration testing. The ideal candidate will support seamless data flow across business applications, ensure data accuracy, and contribute to system improvements.

Key Responsibilities

• Conduct detailed data mapping between source and target systems, ensuring consistency and accuracy.
• Build and maintain data models to support business processes, reporting needs, and integration workflows.
• Write and optimize SQL queries for data validation, analysis, migration, and troubleshooting.
• Work closely with cross-functional teams to gather data requirements and understand business logic.
• Develop and execute integration test plans, including functional, data validation, and regression testing.
• Support data migration activities, including extraction, transformation, and loading (ETL).
• Monitor and troubleshoot integration issues, ensuring timely resolution.
• Document integration flows, data dictionaries, mapping catalogs, and knowledge artifacts.
• Ensure integration security, data integrity, and compliance with organizational standards.

Required Skills & Qualifications

• 5+ years of experience insource system integrations, data mapping, and system-to-system data workflows.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Hands-on experience with data mapping, data modelling, and database schema design.
• Proficiency in SQL (complex joins, stored procedures, performance tuning).
• Experience with ETL tools or integration platforms (Informatica, Boomi, MuleSoft, Talend, Pentaho).
• Strong analytical and problem-solving skills.
• Experience with API-based integrations (REST/SOAP) is a plus.
• Familiarity with testing methodologies for integrations and data validation.
• Ability to work with business users, understand workflows, and translate requirements into technical solutions.

Preferred Qualifications

• Experience with cloud ERP or cloud integration (AWS/Azure/GCP).
• Knowledge of JSON, XML, CSV transformation.
• Exposure to scripting languages (Python, Shell).
• Experience in Agile/Scrum environments.
• Prior involvement in ERP implementation or upgrade projects.

Competencies

• Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.
• Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Why Join Us?

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
• Work on impactful projects that make a difference across industries.
• Opportunities for professional growth and continuous learning.
• Competitive salary and benefits package.

Application Details

Ready to make an impact? Apply today and become part of the QX Impact team!

This role will be permanent with NAM info and deploy to client location Hyderabad & Pune.

Work Mode: WORK FROM OFFICE

Role Descriptions:

• Perform detailed data analysis and support business decision-making
• Gather and document business requirements and translate them into technical specifications
• Work closely with stakeholders to define data needs and reporting requirements
• Create user stories, functional specifications, and support UAT activities
• Ensure alignment between business objectives and data solutions

Required Skills:

• Strong expertise in SQL and data querying
• Proven experience in data analysis, requirement gathering, and stakeholder management
• Ability to translate business requirements into technical solutions and user stories
• Good understanding of data models, reporting, and analytics concepts

Skills: Business Analysis~ORACLE SQL

Locations: ~HYDERABAD~PUNE~

Desire candidate

• Candidate should have valid PF.

Business Intelligence Analyst - 2

Planview is the world leader in enterprise software planning for enterprise-wide deployment strategies, processes and resources. More than 4000 customers, among the world's largest and most respected companies, have successfully implemented Planview software to optimize their enterprise portfolio management, project, portfolio and resource management, business intelligence and expense tracking processes. We have had stable, organic growth for years and now need reinforcement.

Job Summary:

The Planview BI Team is seeking an experienced Business Intelligence Analyst – 2 to support, troubleshoot, optimize, and enhance business intelligence and reporting solutions built on Planview products.

This role focuses on advanced BI support across Power BI, Microsoft Fabric, SQL Server, SSAS, SSRS, OData, Dataflows, Data Pipelines, Data warehousing, and Data models. The BI Analyst – 2 will handle complex technical issues, perform advanced root-cause analysis and performance tuning, and work closely with customers and internal teams to deliver scalable BI solutions.

Key Responsibilities:

· Troubleshoot and resolve complex issues involving data accuracy, refresh failures, report behavior, connectivity, security, and performance across Power BI, SSRS, SSAS, SQL Server, OData, and Data warehousing layers.

· Perform advanced T-SQL development and performance tuning, including execution plans, indexing, query optimization, stored procedures, views, and complex queries.

· Support, develop, maintain, and optimize Power BI semantic models, DAX measures, Power Query, datasets, workspaces, gateways, refreshes, and Row-Level Security.

· Support and troubleshoot SSAS Tabular and Multidimensional models, including processing, calculations, relationships, security, and performance.

· Develop and troubleshoot advanced SSRS/paginated reports, including parameters, subreports, drill-through, expressions, pagination, subscriptions, and export formats.

· Support Microsoft Fabric solutions including Data Pipelines, Dataflows Gen2, Lakehouse/Warehouse, semantic models, and Power BI integration.

· Troubleshoot ETL/ELT processes, data pipelines, Dataflows, refresh failures, and data transformation issues across BI environments.

· Analyze and troubleshoot OData feeds, including filtering, pagination, refresh, connectivity, and large-volume data scenarios.

· Support Planview Automart, Datamart, and data warehouse implementations and ensure data consistency across source, warehouse, semantic, and reporting layers.

· Perform end-to-end root-cause analysis and performance optimization across the BI technology stack.

· Collaborate with customers, Product, Engineering, Hosting, and Support teams on complex technical issues and escalations.

· Provide technical guidance and mentoring to BI Analyst – 1 team members and contribute to BI best practices and documentation.

Required Skills & Qualifications:

·      5+ years of professional experience in Business Intelligence Development, BI Support, Data Analytics, or a related field.

·      Strong hands-on experience with Power BI, DAX, Power Query, and enterprise data modeling.

·      Advanced knowledge of SQL Server and T-SQL, including query optimization and performance tuning.

·      Strong experience with SSRS and enterprise reporting.

·      Experience with SSAS Tabular and/or Multidimensional models.

·      Experience with Microsoft Fabric, particularly Data Pipelines, Dataflows, Lakehouse/Warehouse, and Power BI.

·      Experience working with OData and enterprise data integration.

·      Strong understanding of Data Warehousing, Datamarts, Automart, ETL/ELT, and data modeling.

·      Experience troubleshooting Power BI Service, gateways, refreshes, security, and semantic models.

·      Strong analytical, troubleshooting, and root-cause analysis skills.

·      Proven ability to work directly with customers and communicate technical concepts to both technical and non-technical stakeholders.

·      Experience with tools such as DAX Studio, Tabular Editor, Performance Analyzer, Query Store, or SQL Profiler is an advantage.

• Relevant Microsoft certifications such as PL-300, DP-600, or DP-203 are an added advantage.

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

About the Role

Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth. 

 Responsibilities 

• Support business operations using tech tools (Excel, CRM, dashboards)  
• Analyze data and generate insights for decision-making  
• Assist in automation workflows and process improvements  
• Coordinate between tech and business teams  
• Help in implementing digital solutions and tools  

 Skills Required 

• Basic knowledge of Excel / Google Sheets  
• Good analytical and problem-solving skills  
• Understanding of business processes  
• Interest in technology and automation  

 Details 

• Duration: 3–6 months  
• Mode: Remote  
• Certificate + PPO based on performance