Our client belongs to a reputed 125-year-old group of businesses in multiple locations with a turnover of $4 billion. It is one of the fastest growing brands in the packaged food category committed to adhering to the highest health and safety standards.
It has a diversified range of products in various categories like dairy and snacks. It is also a supplier to the leading institutional buyers like Mother Dairy, Walmart, Grofers, Spencers, Amazon and Big Basket.
The group has earned the recognition of "A Great Place to Work at" and the “Best Employer” tag as well.
What you will do:
- Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
- Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
- Working closely with the management to share funnel conversion improvement ideas, feedback & present results
- Driving the sales performance of all the 3rd party e-commerce platforms & market places
- Overseeing or directly managing digital marketing channels across PPC, SEO, display, affiliates and email marketing and social media
- Managing all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
- Working with developers to improve website performance and overseeing website uploads and landing pages development
- Analysing various data in order to deliver data driven strategies in order to deliver top performance and achieve predesigned KPIs
- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment
Desired Candidate Profile
What you need to have:- A degree in Marketing, Business Administration
- Prior experience in a similar role for at least 4 years in performance marketing in consumer products
- A solid understanding of e-commerce frameworks
- A self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
- A high level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
- Excellent communication skills
Shubham Vishwakarma
Full Stack Developer - Averlon
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About MyOperator
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
C#
JavascriptResponsibilities
- Design, code, test and manage various applications
- Collaborate with engineering team and product team to establish best products
- Follow outlined standards of quality related to code and systems
- Develop automated tests and conduct performance tuning
Qualifications
- Bachelor's degree in Computer Science or relevant field
- 2+ years of experience working with .NET or relevant experiences
- Languages & Frameworks: C#, ASP.NET MVC, ASP.NET Core, Web API, ADO.NET
- Frontend Technologies: HTML5, CSS3, JavaScript, jQuery
- Database: Microsoft SQL Server (T-SQL, Stored Procedures, Views, Triggers, Joins, Jobs), MS Access
- Tools & Platforms: Visual Studio,
- Methodologies: Agile, Scrum, Jira
Vue.js
AngularJS (1.x)
Angular (2+)
React.jsJavascript- 4 to 7 years of experience (or equivalent understanding of software engineering)
- Strong in Javascript & Typescript + frameworks like React, Next.js, Angular, etc.
- Strong experience in architecting complex, distributed systems in public or private cloud
- Willingness and interest in learning new tech/processes (Python, Airflow, Postgres, etc.)
- Willingness to travel to offices in New York City, San Francisco, and Hyderabad
Requirements:
prepare to meet financial objectives by forecasting requirements; preparing sales strategy plan.
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Spring BootWhat You'll Do:
- Understand the upcoming development requirement of product in depth.
- Design product architecture as per vision, insights and concurred direction.
- Design and develop the APIs using Java, Spring, and Hibernate required for the product and expose them to be used by the front-end developers.
- Design the database and tables in MySQL/PostGreSQL/NoSQL (whichever is suitable for the need of the product) and guide the team to utilize them in the best possible way.
- Get involved in continuous maintenance of the product and get the bugs fixed in time.
- Coordinate the workflow between the UX Designers and front-end developers.
- Work on integrating flows with external tools - Segment, Branch, Clevertap.
Ideal Profile:
- Proficiency in Core Java & Spring framework.
- Expertise in Web Service technologies.
- Experience in building the architecture as per the product’s need.
- Experience in building REST APIs using Java/Spring.
- Excellent knowledge in Databases and code integrations such as Postgres SQL, SQL Server, MySQL.
- Experience in full life cycle development of a product (specifically mobile products) is a plus.
- Experience with Java/Spring-Boot, Hibernate Cloud Services, AWS.
- Experience with security principles and frameworks.
- Knowledge of modern authorization mechanisms, such as JSON Web Token and OAuth2 - Familiarity with code versioning tools (primarily Git).
- Essential skills are Core Java/J2EE, functional aspects, Spring Framework, Tomcat, SVN, Git, Postman/Newman.
- Should have worked in Agile methodologies.
- Good object-oriented and problem-solving skills.
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Heptagon Technologies, Founded in 2017, we are a next-generation IT services company providing end-to-end technology solutions enabling companies to leapfrog their digital transformation journey..Founded by a passionate group of business and technology experts who’ve built disruptive global technology
products, Heptagon is also backed by Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider with ~363,000 employees and 3000+ clients worldwide. Please visit www.heptagon.in for more info
Package: Best in the industry
Responsibilities:
Apply the fundamentals of Data Structure & Algorithm over application development.
Take ownership, visualise security and data privacy while building.
Produce bug-free and production grade code. Takes up bugs personally and works towards fixing it.
Release management and Code Review
Write unit and integration test cases for both client and server components
Brainstorm and prepare logical and physical solution architecture diagrams
To have explored serverless and basics of docker and kubernetes.
Understand SCRUM/Agile methodologies of working together.
Skills:
Angularjs or Reactjs, Typescript or JavaScript, NodeJs, MYSQL, NoSQL (Additional preference)
Should have enabled cloud-based production-ready designs using AWS or Google Cloud services
Someone who is disciplined to document the artifacts and enables design-based problem-solving approaches.
An ever-learning mindset and never give-up attitude is more valuable to us than work experience.
Perks:
Multi-disciplinary learning
5 days a week
Flat organisational structure
Flexible timings and leave policies
JavaSpring BootResponsibilities
- Understand existing business operations tool used by customer support and business teams.
- Work with Engineering Manager to upgrade the system to improve system stability and response times.
- Independently lead design and implement new features as per business requirements provided by Product Management team.
- Develop elegant, modular and maintainable solutions. Document all design, operations steps for knowledge sharing purposes.
- Guide junior team members on feature implementation and provide relevant training on existing modules.
Must-know Technologies
- Java EE
- Java Server Facelets (JSF)
- Java Persistence API (JPA), Hibernate
- SQL
- HTML, CSS, JavaScript
- Payara/GlassFish/similar application server environments
Preferred Skills
- 2-8 years of overall experience in software design and development.
- Ability to analyze existing application, implement new features and re-architect the application in case of inefficiencies.
- Strong object-oriented skills and ability to apply design patterns.
- Experience mentoring junior engineers on development, code review, project planning.
Go Programming (Golang)JavaNodeJS (Node.js)
Python- Understanding product features, preparing technical documentation.
- Take ownership over project timelines and deliverables.
- Contribute to the design, architecture and build of our Core Platform.
- Help scale the platform and build out new features.
- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.
- Self-directed, but also work well with other engineers.
- Write well designed, testable, efficient code.
- Anticipate future technical needs and craft plans to realize them, and balance feature development with investments in tech debt reduction.
- The ability to combine speed and quality and that you can achieve both at same time.
- Excited about working for a startup and moving quickly.
- Experience in team handling will be a plus.
- Work with customers for understanding requirements whenever needed.
Jenkins
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon