Advance Support Engineer(PSO)

About Us: We are not just an AD agency or a creative agency, we are a Communication Company.

Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups andcorporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar,Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers,

learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with

the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better

customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the

organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the

design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of

improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi

Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered

consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their

work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for

their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the

management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team

members

● Track and report the length of time for the training required on various training modules and

suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing

Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

Company Description

Gaea - Purpose First CRO Agency is dedicated to creating and nurturing purpose-driven brands. Inspired by the Greek goddess of Earth and life, Gaea focuses on helping brands align with their purpose, fostering authentic storytelling, meaningful connections, and sustainable growth. Gaea partners with founders and visionaries who aim to build brands that stand the test of time, prioritize substance over trends, and create lasting impact. With a philosophy rooted in conscious growth, Gaea empowers businesses to craft spaces of storytelling, community, and purpose, rather than merely sales-driven platforms.

Role Description

This is a full-time, on-site role for a Full Stack Developer with Shopify experience, based in Calcutta (in-office). The developer will be responsible for designing, developing, and maintaining both front-end and back-end components of web applications, with a focus on Shopify platforms. The role includes the creation and implementation of responsive, user-friendly interfaces, as well as developing and integrating robust back-end systems. Collaboration with cross-functional teams to align technical solutions with business goals will be a key aspect of this position.

📍 Kolkata (In-Office) | 💰 ₹35,000 – ₹45,000/month

Qualifications

• 3–5 years of hands-on experience with Shopify
• Expertise in Front-End Development, including proficiency in HTML, CSS, and JavaScript
• Experience in Back-End Web Development and Full-Stack Development, with an understanding of server-side programming and integration
• Proficient in Shopify development and theme customization
• Performance optimization (LCP, lazy loading, asset optimization)
• Responsive design & cross-browser compatibility
• Experience working with Shopify APIs / webhooks and headless architecture
• Exposure to tools like: Claude Code / OpenAI / Copilot and Automation tools (Zapier, n8n, etc.)
• Can clean up messy Liquid + JS-heavy themes
• Background in Software Development with a focus on creating scalable, efficient solutions
• Strong problem-solving and debugging skills
• Excellent communication and team collaboration skills
• Bachelor's degree in Computer Science, Software Engineering, or a related field is preferred
• Experience in e-commerce platform development is a plus

Why Join us ?

• Work on real-world eCommerce scale problems
• Exposure to modern Shopify + headless architecture
• Hands-on experience with AI-driven development workflows
• Opportunity to directly impact business metrics (conversion, revenue) + working with founders

Position Overview:

We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.

Responsibilities:

·        Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.

·         Analyze technical documentation, code repositories, and other relevant resources to extract key information.

·        Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.

·        Develop and maintain documentation standards, templates, and style guides.

·        Review and edit technical content produced by other team members for accuracy, clarity, and consistency.

·         Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.

·        Expert at using Generative AI ( LLMs)

Experience & Background

• 7 + years of experience in technical writing.
• Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
• Proficient in Google Docs, MS Office, graphs, and visualization tools.
• Solid understanding of various technology stacks and ability to document them effectively.

AI & Documentation Automation

• Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
• Experience with documentation automation and content optimization workflows.
• Genuine interest in working with AI-driven tools to enhance documentation processes.

Resume & Communication Skills

• Concise and well-structured resume with minimal grammatical errors.
• Excellent verbal and written communication skills (this is mandatory).
• Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
• Must be able to communicate with a global audience and handle various communication styles.

Technical & Documentation Tools

• Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
• Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
• Ability to handle graphs, process flows, and visual representation of technical information.

Requirements:

·        Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).

·        Proven experience as a technical writer, with a focus on technology and architecture.

·        Strong understanding of software development processes, systems architecture, and technical concepts.

·         Proficiency in gathering and synthesizing information from multiple sources.

·        Excellent written and verbal communication skills, with the ability to tailor content for different audiences.

·        Attention to detail and a commitment to producing high-quality work.

·        Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).

·        Experience with Agile methodologies and working in cross-functional teams is a plus.

·        Ability to work independently with minimal supervision.

Job Title :Digital Marketing

Skills :SEO, SMM, Off/On page, Content Writing Google ads

Location: Coimbatore

Responsibilities:

• Design and develop strong analytics system and predictive models
• Managing a team of data scientists, machine learning engineers, and big data specialists
• Identify valuable data sources and automate data collection processes
• Undertake pre-processing of structured and unstructured data
• Analyze large amounts of information to discover trends and patterns
• Build predictive models and machine-learning algorithms
• Combine models through ensemble modeling
• Present information using data visualization techniques
• Propose solutions and strategies to business challenges
• Collaborate with engineering and product development teams

Requirements:

• Proven experience as a seasoned Data Scientist
• Good Experience in data mining processes
• Understanding of machine learning and Knowledge of operations research is a value addition
• Strong understanding and experience in R, SQL, and Python; Knowledge base with Scala, Java, or C++ is an asset
• Experience using business intelligence tools (e. g. Tableau) and data frameworks (e. g. Hadoop)
• Strong math skills (e. g. statistics, algebra)
• Problem-solving aptitude
• Excellent communication and presentation skills
• Experience in Natural Language Processing (NLP)
• Strong competitive coding skills
• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred

Years of Experience required: 4 years (Min)

 Mandatory:-

·  At least 3 years of experience in database or BI developer role

·  Microsoft accreditation(s) preferred

·  Proficient at design and development of ETL using MS SQL Integration Services (SSIS)

·  Experience with common ETL Design Patterns

·  Proficient at writing T-SQL, stored procedures and functions

·  Proficient with analysis of data quality and data profiling

·  Experience with writing technical documentation and communicating database design

·  Experience working with an Agile team to create and develop operational processes and software

·  Experience developing ETL of OLTP data for analytical/BI reporting; ability to perform as OLTP DBA is a plus

·  Proficient in Excel BI Tools, XML, JSON and Version Control Systems (TFS experience is a plus)

·  Experience in OLAP schema modeling for DWH

·  Tableau desktop and Server experience is a plus.

Role - Manager Aggregation

Location - Bilaspur / Raipur

SCOPE OF WORK

This position will contribute towards connection with doctors. Broadly, the

position will:

● Planning and participating in project work plan meetings partners

especially the doctors and explain about company to tie up.

● Researching and enlisting the doctors to tie up with company

● Ensuring partners are providing quality project reporting on time, and

are receiving feedback on project implementation.

● Proactively meet with partners from industry and relevant public sector entities and representatives of our company.

Must Haves:

● Excellent communication skills

● Convincing power

● Should have team management experience.

● Mindset of working smart.

● Acquiring right partners.

● Strong existing network of Doctors

Benefits:

● Becoming a part of the early core team

● Competitive salary

● Work with colleagues from strong backgrounds & hungry to succeed

We are looking for a Senior Data Analyst who will support our product, sales, leadership, and marketing teams with data collection and organization of data in order to draw conclusions, make predictions, and drive informed decision making.

• The ideal candidate is adept at using large data sets to find opportunities for product and marketing optimization and using data models to test the effectiveness of different courses of action.
• Not just that, you also understand how to clean and organize data for complete analysis and calculations using spreadsheets, SQL Python, and R programming.
• Visualizing and presenting data findings in dashboards, presentations and commonly used visualization platforms must be your strength.

SKILLS YOU MUST HAVE:

• Data Cleansing, Data Analysis, Data Visualization (DataViz), SQL Questioning, Decision-Making, Problem Solving, Data Collection, Data Ethics, Sample Size Determination, Spreadsheet,

RESPONSIBILITIES:

• Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
• Mine and analyze data from company databases (GOOGLE ANALYTICS, User DB, and 3rd party Marketing Analytics tools) to drive optimization and improvement of product development, marketing techniques, and business strategies.
• Assess the effectiveness and accuracy of new data sources and data gathering techniques.
• Strong understanding of Google Analytics (GA) fundamentals and how to work with raw GA data
• Automate custom data fetching from Google Analytics dashboard to excel sheet and other primary and secondary sources
• Work with complex SQL queries
• Work with Big Query with GA integration to extract data
• Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
• Filter Data by reviewing reports and performance indicators to identify and correct code problems
• Developing and maintaining databases, data systems reorganizing data in a readable format
• Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction
• Assign a numerical value to essential business functions so that business performance can be assessed and compared over periods of time.
• Use predictive modeling to increase and optimize customer experiences, revenue generation, ad targeting, and other business outcomes.
• Develop company A/B testing framework and test model quality.
• Coordinate with different functional teams to implement models and monitor outcomes.
• Develop processes and tools to monitor and analyze model performance and data accuracy.
• Understanding of statistical concepts like Statistical significance, t-test, and z-test for AB testing
• Performing analysis to assess quality and meaning of data
• Preparing reports for the management stating trends, patterns, and predictions using relevant data
• Working with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise data governance strategies.
• Robust understanding of Mix panel and Amplitude

Skill requirement:

• 6-8 years of experience in database management and a strong understanding of Google Analytics
• Strong mathematical skills to help collect, measure, organize, and analyze data
• Experience using statistical computer languages (R, Python, MATLAB, SQL, etc.) to manipulate data and draw insights from large data sets.
• Experience analyzing data from 3rd party providers: Google Analytics, Site Catalyst, Coremetrics, Adwords, Crimson Hexagon, Facebook Insights, etc.
• Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation.
• Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.
• Knowledge of advanced statistical techniques and concepts (regression, properties of distributions, statistical tests, and proper usage, etc.) and experience with applications.
• Knowledge of data visualization software like Tableau
• Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
• Accuracy and attention to detail
• Adept at queries, advanced excel management, writing reports, and making presentations
• Team-working skills
• Verbal and Written communication skills
• Proven working experience in data analysis

• This position involves testing activities of all phases of software development life cycle and the development of GUI automated tests for end-to-end testing of a Business-to-Business web application that spans Front Office (website) and Back Office (Linux) implementations. The successful candidate will be working closely in a team environment with product development engineers and quality assurance to create automated acceptance, functional, smoke tests and performance tests.
• Ownership of the entire test cycle for an Agile team, including story decomposition and sizing, test and test automation approach, test plans and objective creation, testing.
• Maintaining test suites and test tools, test environment setup, defect management, test execution and test reporting.
• Work on improving Best Practices in Test Management and Quality Assurance Process.

• 5-10 years of experience.
• Minimum 5 years of Experience in Selenium Web-driver. 
• Good understanding of QA methodology, automation expertise and ability to code.
• Good understanding of various operating systems such as Microsoft Windows and Linux/Unix.
• Good knowledge of SQL and relational database such as Oracle, MS SQL Server, and MySQL.
• Good understanding of browser technologies such as Internet Explorer, Mozilla, Firefox, and Google Chrome.
• Good knowledge of Rest API testing.
• Some knowledge of programming/scripting languages/environments such as XML, JavaScript, Perl, PL/SQL and Unix/Linux Shell, Python.
• Some understanding of network protocols such as TCP/IP, HTTP and SSL.
• Some knowledge of programming languages such as Java.
• Experience with tools such as Selenium strongly desired.
• Experience with tools such as cucumber strongly desired.
• Experience in supply chain management software and industry an advantage.
• Ability to work both independently and in a team environment. 
• Must possess critical thinking skills in addition to good interpersonal and communication skills. 
• Willing and able to create and adapt to new tools or technologies.

Excellent writing skills & command over English language is a must. Knowledge of technology and experience in creating content for the web is a huge plus

-Write creative, unique, and relevant content as per the requirements

- Comfortable working under timelines and a goal-based approach.

- Researching and gathering useful information and writing relevant content as per the style, tone, and requirements.

- Should filter information into clear and concise text and have ability to present content in the most engaging manner.

- Creative thinker with the ability to transform technical and digital information and processes into compelling stories.

- Develop grammatically correct and quality content across different verticals.

- Analyze information from multiple sources (SME, Offline and Online) and use them to create original documents

- Demonstrate consistency in internal and external communication of the brand and clarity in showcasing our brand voice across every touch point. Conduct rigorous quality checks on every piece of outbound content.

-Ability to manage multiple projects in a fast-paced, deadline-driven environment, Proven ability to build consensus and work effectively within a cross-departmental team experience managing content

- Needs to have Passion, Integrity and Energy, Proactive and Problem Solving attitude

-A dual-minded approach: Must be highly creative and an excellent writer

Skills:

• Content writing, blog writing, press release, business writer
• Time management- the ability to meet stringent deadlines
• Multitasking on content projects
• Excellent communication skills