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Advance Support Engineer(PSO)
Advance Support Engineer(PSO)
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Advance Support Engineer(PSO)

Shreya Tiwari's profile picture
Posted by Shreya Tiwari
3 - 5 yrs
₹5L - ₹12L / yr
Delhi
Skills
Linux/Unix
SQL
Telecom
5G
System deployment
skill iconKubernetes
OpenStack

Dear Candidate


Looking for Telecom Advance Support Engineer (PSO)


If this opportunity hits you Kindly revert.


Job Description:


3+ years’ experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry. 

■ BE/ B.Sc. in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).

Telecom Knowledge (IMS, 4G) - Mandatory.

Linux OS, SQL knowledge – Mandatory. Vertica DB, scripting - a plus.

■ Open stack / Cloud based infrastructure (OpenStack/Kubernetes), knowledge is a plus

■ Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model

■ Willing to work in evening and night shifts and Weekend.

■ Fluent English – Mandatory

■ Valid passport 

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■ Based in RADCOM India offices, Delhi, India. 

■ Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs.

■ Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis)

■ Having very good customer interaction interface and able to drive customer calls independently.

■ Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications.

■ Working closely with the management on customer updates and future plan

■ Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration

■ Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.

■ If required: travel to on-site support outside India, training, installation, and configuration, etc


Thanks & Regards

Shreya Tiwari

Technical Recruiter - HR

RADCOM


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About RADCOM

Founded :
2012
Type :
Product
Size :
100-500
Stage :
Profitable

About

RADCOM (Nasdaq: RDCM) is the leading expert in 5G ready cloud-native, network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the Core for 5G assurance.
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