KubernetesDear Candidate
Looking for Telecom Advance Support Engineer (PSO)
If this opportunity hits you Kindly revert.
Job Description:
3+ years’ experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry.
■ BE/ B.Sc. in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).
■ Telecom Knowledge (IMS, 4G) - Mandatory.
■ Linux OS, SQL knowledge – Mandatory. Vertica DB, scripting - a plus.
■ Open stack / Cloud based infrastructure (OpenStack/Kubernetes), knowledge is a plus
■ Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model
■ Willing to work in evening and night shifts and Weekend.
■ Fluent English – Mandatory
■ Valid passport
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■ Based in RADCOM India offices, Delhi, India.
■ Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs.
■ Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis)
■ Having very good customer interaction interface and able to drive customer calls independently.
■ Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications.
■ Working closely with the management on customer updates and future plan
■ Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration
■ Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.
■ If required: travel to on-site support outside India, training, installation, and configuration, etc
Thanks & Regards
Shreya Tiwari
Technical Recruiter - HR
RADCOM
Shubham Vishwakarma
Full Stack Developer - Averlon
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