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Salesforce QA Lead
Exp: 10+ years
Location: Hyderabad
Work mode: 5 Days work from office
Employment type: Contract
Job Description:
· 10+ years of experience leading manual testing efforts, developing test plans, and managing defect lifecycle to ensure high-quality software delivery.
· Experience in Salesforce Automation testing.
· Create, review, and execute detailed test plans, test cases, and test scenarios based on functional and business requirements.
· Strong knowledge of QA testing methodologies that cover all aspects of software testing, including functional testing, UI/UX testing and usability testing.
· Collaborate with multiple stakeholders to ensure thorough understanding of requirements.
Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
Job description
Job Title: Business Development Executive (Antivirus/Cyber Security/ End Point Security/ MDM)
Location: Ahmedabad, Baroda, Rajkot.
Responsibilities:
Distribute IT Network Security Products, Endpoint Security, DLP, Software, Desktop/Laptop sales, and Networking Products through Channel Partners.
Identify and pursue new business opportunities in the assigned region.
Conduct market research to understand industry trends and competitor activities.
Achieve sales targets and contribute to the overall growth of the business.
Collaborate with internal teams to develop effective sales strategies.
Provide excellent customer service and address client needs.
Prepare and deliver presentations to prospective clients.
Requirements:
Proven experience in business development or sales.
Strong communication and negotiation skills.
Knowledge of the local market in Ahmedabad, Baroda, and Rajkot.
Ability to work independently and as part of a team.
Results-oriented with a focus on achieving sales targets.
Qualifications :
- Graduate/BE/BSc.IT/BCA.
- Minimum 4 years of experience in IT Channel Network Distributing products and solutions.
Salary Range : Best in the Industry
Job Types: Full-time, Permanent
Skills: React JS/Next JS, NodeJs, ExpressJs,JavaScript, Typescript, Restful/SOAP web servicesMongo DB(NoSQL/SQL)database technologies.
Experience preferred:
● You have a strong passion for start-ups and the proactiveness to deliver
● You have hands-on experience building services using NodeJs, ExpressJs technologies
● You have hands-on experience of MongoDB (NoSQL/SQL) database technologies.
● You are good at web technologies like React JS/Next JS, JavaScript, Typescript
● You are good at web technologies like Restful/SOAP web services
● You are good at caching and third-party integration
● You are strong on debugging and troubleshooting skills
● If you have Knowledge of Python, Chrome extension & DevOps development is a plus.
● You must be proficient in building scalable backend infrastructure software or distributed systems with exposure to Front-end and backend libraries/frameworks.
● Experience with Databases and micro services architecture is an advantage
● You should be able to push your limits and go beyond your role to scale the product
● Go-getter attitude
* Managing the clients
* Making cold calls
* Attending direct walk-ins
* converting cold calls & walk-in inquiries
* Achieving the given sales target
- 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
- 2+ years of experience designing, developing and documenting RESTful APIs.
- Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
- Good understanding of RDMS concepts and development preferably using MS SQL Server.
- Experience using test automation technologies like cucumber, selenium is a big plus.
- Partner with scrum masters to address technical blockers/impediments to progress.
- Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
- Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
- Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
- Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
- Experience with messaging technologies like kafka is a huge plus
- Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
- Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
- Participate and Resolve issues related deployments, application performance etc.
- Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)
- Leading a team of Web, SEO, Content and Email experts
- Collaborating with internal departments to facilitate client need fulfillment.
- Present strategies to clients and ensuring timely execution and delivery
- Analyze the effectiveness of strategies implemented
- Time to time recommend, design and implement new projects to increase their ROI
- Set up a list of KPIs to track for each client
- Prepare and present reports on their progress
- Building and maintaining strong, long-lasting customer relationships
- Collecting and analyzing data to learn more about consumer behavior.
- Maintaining updated knowledge of company products and services and upselling them time to time
- Resolving complaints and preventing additional issues by improving processes.
- Keep abreast with new trends in digital technology
- Lastly, manage the P/L of the team and accounts assigned
Requirements
- Knowledge of digital tools and technology
- Understanding and knowledge of websites, search and email
- Experience in customer service
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player & leader
- Good time-management skills and organized
- Great interpersonal and communication skills
- Should be accountable for the deliverables of assigned MS Dynamics CRM functionality
- Should be able to work with Business groups, Architects to understand the functional expectations, produce technical solutions and documentation
- Should be able to conceptualize and design solution, independently customize, develop/code using MS Dynamics 365 and technologies such as C#, .Net, Integration technologies including SQL Server & Kingsway Soft
- Should be able to own technical impediments, liaise with various groups and trouble shoot/resolve
- Participate in the Scrum process activities including: Sprint Planning and Estimating sessions, Daily Stand-ups, Sprint Demos and Sprint retrospectives.
Basic Qualifications:
- 4+ years’ strong experience in MS dynamics 365 implementation & support and extensive experience with C#, .NET, JavaScript, Power apps
- Strong experience in Web API development and plug in’s
- Strong experience in integration technologies including SQL Server & KingswaySoft to connect internal & third-party systems
- Experience with Power BI, SQL Server Integration Services, ASP.net, client-side JavaScript frameworks, Xamarin.
Preferred Qualifications:
- Strong experience using Microsoft Azure Dev Ops, MS Visual Studio and MS SQL server
Kvantum is a career-changing opportunity where you will get to learn the latest and greatest marketing analytics for CPG, Retail, eCommerce, Pharma industry (to name few). At Kvantum, you will be part of a rapidly growing company. You will be able to make your mark; you’ll help write the story. You will get the chance to go above and beyond, being a hero to your clients and to your team. You will get the chance to make a big impact, applying your coding skills, domain expertise to ready the most innovative marketing science product to Fortune 1000 customers.
What you’ll be doing in your new job:
As a Front End/UI Developer at Kvantum you will be working with incredibly talented, optimistic people in an environment that fosters innovation builds trust, and frequently erupts into laughter. You are a natural developer and enjoy helping team members in coding and development. You command respect from your superiors and also from peers. In this role, you’ll demonstrate a proven track record of developing enterprise-grade web frontends using technologies such as JavaScript, Ajax, XHTML and JSON. You'll join a team of exponential application developers who are working hard to develop our next generation SaaS marketing applications.
Primary Responsibilities includes:
- Develop Proof-of-Concept and prototype applications using new technologies and frameworks. In addition to collaborating with internal teams and clients to create innovative solutions.
- Help establish GUI best practices and JavaScript frameworks for web development.
- Provide context and guidance for integration and implementation of Front-End Interfaces
- Translate wireframes, comps, and functional requirements into functional HTML/ CSS / Javascript.
- Develop standards-compliant mark-up and code for web sites and applications
- Develop JavaScript using standard Frameworks (jQuery, etc.)
- Develop small to medium size custom JavaScript libraries for reuse across the application
- Provide technology and implementation expertise to the domain, projects, or client
- Maintain leading-edge knowledge in emerging technologies and frameworks
- Participate in knowledge sharing and lessons learned sessions from project experiences
For this position, you must have:
- Expert JavaScript/HTML/CSS coding skills.
- 2-4 years of professional experience
- Minimum 2 years of relevant experience in javascript
- Minimum 1 year of relevant experience in React.js
- Hands-on experience with the implementation of different design patterns
- Proven experience of developing software using the Agile/SCRUM development methodology
- Command of web standards, CSS based design, cross-browser compatibility
- Experience to optimize the performance of the web application;
- Good understanding of page rendering, DOM manipulation, caching, REST API
- Experience of developing the application using Test-driven Development(TDD)
- Experience of working on LINUX environment
- Attention to detail, Dedication, and Problem-Solving skills.
Nice to Have:
- Working experience in any of these technologies and frameworks: D3.js, Node.js, Express.js, Elasticsearch, GraphQL, Redis
- Experience working with start-ups.
- A good learning curve for new technologies.
We provide a competitive stipend and abundant opportunity for talented people to grow faster. Our people (as we call them Kvants) know how to celebrate success (monthly team events, quarterly company events, employee awards, etc.) and work smart to achieve desired goals.
Disclaimer:
Outside Recruiters: Kvantum prefers to recruit candidates directly. We do not accept unsolicited agency resumes. Please do not contact Kvantum employees with unsolicited resumes. Any resume sent by an outside agency without an explicit signed Kvantum generated agency agreement in place will be considered unsolicited and will not be eligible for payment.







