Test Automation Engineer

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

• Key Skills:
• Expert Proficiency in anyone the below programming language - Node JS, PHP or GoLang
• Expert Computer Science fundamentals like Data Structures, Algorithms, Time Complexity, and others
• Strong Microservices, REST API, Git source control, CI/CD, and other latest technology trends
• Strong System Design, DB Design proficiency
• Strong knowledge in Design Patterns, best software development practices
• Good exposure to working in Open Source stack, E-Commerce, or Fintech domain.

Senior Software Engineer - Backend

About the company

We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey

Roles & Responsibilities

• Working closely with founders to develop the entire backend and build out product features at a rapid pace.
• Identifying and driving innovative solutions to address the most critical needs of our customers.
• Work in close collaboration with cross-functional partners in data science, design and frontend functions.
• Solve complex MLOps (model deployment, monitoring, training) challenges.
• Build cost effective and scalable systems.
• Contribute to product development by pitching in with ideas and doing proof-of-concepts.

Qualifications

• Over 2 years of work experience in the industry.
• Experience of domain modelling and deep understanding of distributed systems.
• Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
• Hands-on experience in using versioning systems like Git.
• Experience working with CI/CD pipelines.
• Experience with automated test suites
• Strong interpersonal skills and a desire to work collaboratively to achieve objectives
• Excellent organisational and analytical abilities

Benefits and Perks

• Autonomy and Ownership
• Smart, Humble and Friendly peers
• Competitive remuneration package with equity options
• Generous vacation
• Maternity and Paternity leaves
• Learning & Development resources
• Initial grant to setup home-office 
• Monthly stipend for coffee / nutritional supplements

Position: Java Backend Developer

Experience: Atleast 3 years

Joining: Immediate

Communication Skills: Good

Mandatory requirements:

- Java 8, SpringBoot 2.x

- Backbase 6, DB 2.x, IPS 1.x, CXS 6.x

- DBS 2.19 – 2.20

- Fluent in English, ability to work in remote teams, dependable

- Problem solving skills

Desirable requirements:

- DevOps, Pipelines, Docker, Kubernets, HELM

- Backbase Identity

- Security

Required Experience and Qualifications:

-3 to 6 years of software development experience.

-Experience of working in at least 2 or 3 projects, managing or leading the entire

tasks.

-Experience from a middle size company or from a startup will be preferred.

-BE/MCA/MSc in Computers/Information technology with a good academic

record.

-Must be willing to start Immediately work from home permanent

-Can Allocate working hours (Flexible) as per Projects Requirements.

-Must have Good Internet & Good Laptop/System

Perks & Benefits:

• Great learning, innovative and development platform.
• Remote work and flexible timings.
• Reimbursement of the online learning courses on certification.
• Medical insurance coverage for you and the dependence.
• Five Working days per week.

The ROLE

• Handle the inbound interest received by Marquee
• Get the inbound leads to setup an online demo with us
• Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
• Conduct online demos with the prospects and turn them into paying customers
• Ensure that the product demo is neat and organized
• Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
• Manage on-going relationships with customers
• Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
• Strive to achieve the sales targets
• Work with our Founder on strategic alliances - potentially travelling to various financial centers globally

Here are some important things to consider prior to applying to us:

• Knowledge/prior experience with startup fund raising is a distinct advantage
• WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
• You should own a laptop
• EXCELLENT written & spoken English required
• We shall provide a 5-7 days training session once you join in.

Work Experience Required:

1) Senior-level Developer with 3+ years of experience in .Net technologies (.NET Core).

2) Have good hands-on experience working with Angular / Vue JS (Preferable) / React

3) Have strong hands-on experience of Entity Framework and writing LINQ queries.

4) Typescript experience is a plus.

5) Strong Web API and MVC app development experience is a plus.

Important skills:

• Review requirements, create system design documents and develop solutions
• Proficiency in C#, Angular-2, http://asp.net/">ASP.NET, OOPS, http://ado.net/">ADO.NET, WCF, Amazon Web service & cloud, JQuery, LINQ, XML Schema, XSLT & SQL Server
• Web API & Entity Framework
• Should be well versed with Data Structures & algorithms, Multithreading, and optimization Technique.
• Knowledge of SOA architecture will be an added advantage.
• Should have capabilities to develop the core modules/components and should have experience in one or more complete life cycle modules
• Preferable if having an understanding of software development lifecycle and exposure to AGILE and SCRUM Methodologies
• Strong analytical and problem-solving skills and Excellent verbal and written communication skills
• Experience in Production support will be an added advantage.

InVideo is looking for a content associate to take charge of their internal content creation process. The candidate will be responsible for the production of video templates for the InVideo tool that has 5000+ templates currently. 

An ideal candidate should have: 

- An in-depth understanding of global content trends. 

- Strong authority and presence on all social media platforms.

- Understanding of video as a medium and how to communicate using the same

- Excellent command over the English language - verbal and written. 

- 2 to 4 years of experience in content creation on digital and most social domains.

- Experience in working with a medium-size creative team.

The duties of the candidate would be, but not limited to: 

- Conceptualising content for the templates along with creative product and growth leads.

- Curating scripts for templates and social media, in line with the current trends.

- Foreseeing emerging content trends and leveraging them in the platform strategy. 

ensuring that the design team is able to visually convert content into templates.

- Growing & Managing our network of external content providers to ensure quality and in-time delivery of video templates. 

- Working with creative leads to design and build compelling high-quality digital content that can be converted into extraordinary templates.

- Researching and Understanding the digital medium overall and various use cases that dominate the domain.