Account Manager

Client Servicing Manager

Location: Goregaon, Mumbai

Experience: 3–8 Years

Employment Type: Full-Time

Industry: Event Management

Job Summary

We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.

The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.

Key Responsibilities

• Act as the primary point of contact for clients and build strong, long-term relationships.
• Understand client requirements, briefs and objectives.
• Coordinate with internal teams, vendors and stakeholders for smooth event execution.
• Manage client expectations and provide appropriate solutions and alternatives.
• Ensure timely and successful delivery of events as per client requirements.
• Prepare regular account status reports and conduct post-event evaluations.
• Identify opportunities for account growth, upselling and cross-selling.
• Handle client concerns and resolve issues effectively.
• Maintain high levels of client satisfaction.
• Stay updated on event industry trends and provide relevant insights.
• Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Candidate Requirements

• 3–8 years of experience in Client Servicing / Account Management.
• Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
• Strong client relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and coordination skills.
• Ability to manage multiple projects and work under pressure.
• Strong problem-solving and organizational abilities.
• Good knowledge of MS Office and CRM software.
• Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
• Candidates based in Mumbai preferred.

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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About the role

We’re hiring an IT Systems Administrator for an NBFC to secure endpoints, SaaS, and networks across ~50 branches, ~250+ field staff, and ~50+ office users.

This is primarily an IT Admin + Security role, with secondary exposure to AWS cloud ops + light DevOps + basic DB access management.

If you’re an IT Admin aiming to break into AWS Cloud Ops + DevOps, this role is a strong next step — you’ll own core IT/security and get hands-on exposure to cloud operations and deployments.

Key responsibilities (Primary: IT Admin + Security)

• Manage endpoint security for laptops and mobiles (policies, patching, encryption, antivirus/EDR); drive MDM implementation now/future (e.g., Intune/Jamf).
• Administer Google Workspace (Gmail/Drive/Calendar): users, groups, permissions, SSO, MFA, sharing controls.
• Own joiner–mover–leaver lifecycle: provisioning/deprovisioning, access controls, periodic access reviews.
• Secure branch connectivity: VPN, internal Wi-Fi, internet usage controls; coordinate troubleshooting and standardization across branches.
• Manage HO security stack: firewall operations, rule changes with change control, monitoring/log review (basic but consistent).
• Secure SaaS tools (CRM/HRMS/comms like Slack/Zoom): role-based access, MFA enforcement, offboarding, integration/OAuth controls.
• Maintain IT asset inventory: procurement coordination, issuance/return, audits, warranty/AMC, license renewals; remote lock/wipe for lost devices.
• Handle security incidents: phishing, account compromise, device loss/theft — contain, investigate, recover, and prevent recurrence.
• Run backups and basic DR testing; maintain SOPs/documentation and train staff on cyber hygiene.
• Provide hands-on user support: laptop builds, software installs, Outlook/Excel issues, VPN/Wi-Fi troubleshooting, escalations and vendor coordination.

Secondary responsibilities (AWS + DevOps + DB ops support)

• Support AWS administration: IAM users/roles/policies, MFA, access key hygiene, basic log review (e.g., CloudTrail).
• Manage AWS access controls: security groups/firewall rules, IP allowlists/whitelisting (admin tools, databases, vendor access).
• Assist engineering with DevOps operations:
• CI/CD support (deployment coordination, rollbacks, environment configuration)
• Secrets/credentials management and rotation (no shared creds)
• DNS + SSL/TLS certificates, basic monitoring/alerting coordination
• Bonus: Docker/Kubernetes and Terraform exposure
• Basic database operations (admin-lite):
• DB user creation, roles/permissions, least-privilege access
• IP allowlisting/whitelisting for DB access via VPN/approved sources
• Backup/restore verification coordination and basic monitoring signals (connections/storage)

Requirements

• 3+ years in IT security / systems administration (BFSI or branch-heavy org preferred).
• Hands-on with Google Workspace or Microsoft 365 administration.
• Must have hands-on experience leading or executing an email suite migration (e.g., Google Workspace ↔ Microsoft 365), including mailbox migration, DNS cutover, MX/SPF/DKIM/DMARC reconfiguration, and user transition management.
• Strong endpoint/security fundamentals: encryption, patching, AV/EDR, remote support, device compliance.
• Comfortable with networks: VPN/Wi-Fi/LAN troubleshooting; firewall basics and change discipline.
• Strong operational discipline: asset tracking, vendor management, documentation, ticketing, user communication.
• Practical AWS familiarity (IAM, access controls, logging) and ability to support DevOps workflows.

Nice to have

• Experience implementing MDM at scale (Intune/Jamf/SureMDM).
• Exposure to SOC2 / ISO27001 evidence, controls, and audit workflows.
• Scripting for automation (PowerShell/Bash/Python).
• Familiarity with managed databases and secure access patterns.

Location: Gandhidham, Gujarat(On-site)

Job Type: Full-time

Experience Required: 2 to 6 years

Salary Range: 20k to 30k (based on experience and role level)

Job Overview:

We are seeking a highly experienced Operation Head to lead and oversee all business operations of the organization. The ideal candidate will be responsible for strategic planning, coordination, team management, and ensuring seamless functioning across departments including Administration, Accounts, and Operations.

Key Responsibilities:

• Oversee day-to-day operations and ensure smooth coordination among departments.
• Lead, mentor, and manage cross-functional teams to achieve organizational goals.
• Develop and implement operational strategies, systems, and policies to improve efficiency.
• Coordinate with Accounts and Admin teams to ensure timely reporting and compliance.
• Ensure alignment between operations, finance, and management objectives.
• Prepare periodic performance and financial reports for management review.
• Handle vendor management, budgeting, and cost control measures.

Requirements:

• Graduate or Postgraduate in Business, Management, or a similar field.
• 2–6 years of experience in handling operations or team management.
• Good leadership and communication skills.
• Knowledge of accounts, admin, and planning work.
• Must be organized, responsible, and able to handle multiple tasks.
• Good computer knowledge (MS Office, Excel, ERP preferred).

Roles & Responsibilities :

·        To lead team from front to all the software developers including Interns at b+m India office

·        To upgrade and guide to the entire software developers team with technical solutions and updated technologies from time to time .

·        Participate in the complete lifecycle of projects from inception to deployment to value delivery.

·        Developing best practices to ensure that all projects are delivered on-time, within scope of work.

·        Create a project Management calendar for fulfilling each goal and objective. Developing and monitoring project plans, project schedules, working hours and ensuring project deadlines are met.

·        Escalate all obstacles that cannot be dealt with promptly that could result in project delays.

·        Communicate project status and key issues to stakeholders on a regular basis.

·        Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects (if needed).

·        Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility.

·        Delegate project tasks based on requirement to the team members' ,  individual strengths, skill sets, and as per their experience levels.

·        Attend seminars and training as required improve & maintain proficiency (if needed).

·        Perform other software development related duties like,

     Software development in C# with MS Visual Studio, Developing and designing GUIs in WPF.

     Source code development for libraries (.dll), e.g. for data exchange

     Creating standard interfaces via web service and OPC UA

    Connecting MS SQL database systems for secure data transfer.

Creating VR and AR applications in Unity

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test

platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all

types of tests without being limited by infrastructure dependency. So people could focus on things

that matter the most, i.e. their tests

We are looking for the brightest minds to join our team!

You will be

part of

a fast growing organisation, and a

high-performing team that delivers

beyond

100%. You

get the

opportunity to

learn from a team of

seasoned entrepreneurs and sales

experts.

This will be a hands-on position

in a fast paced start-up environment. So

we are looking for a

motivated self-starter who isn't afraid to roll-up their sleeves and contribute

in various capacities.

Someone who will see a problem as an opportunity for leadership.

Role/ Scope of Work

Generate sales revenue through prospecting, nurturing and closing

business in the

Enterprise/ Mid-Enterprise, SMB Segment

Build and manage your sales pipeline for strong coverage ratios; achieve

quarterly revenue

targets

Manage the entire account lifecycle from account strategy, customer engagement, solution

development and contract negotiation; meet or exceed quarterly/ annual revenue quota

Develop, maintain and grow

executive relationships in your target account to expand

revenue potential

Work

with all levels of Sales/

Marketing/ Product leadership to continuously improve key

sales

management processes

like territory planning, lead/pipeline/opportunity management

and KPI reporting

Maintain excellent due diligence in CRM for your Lead, Accounts and Opportunities (on a

daily, weekly, monthly basis)

Requirements

Minimum 3 years of new business acquisition sales in a B2B software organisation. Top 10%

of the team, with a strong track record of success.

Experience in full sales lifecycle

management from qualification, solutionising, negotiation/

procurement to closing

Strong willingness and ability to uncover opportunities by

pitching highly differentiated value

propositions to crack new accounts or expand deals at existing accounts.

Excellent

verbal and written communication

skills with

strong phone/video conference

presence

Persistent

and optimistic problem solver

with

a vibrant,

assertive and energetic attitude,

strong work ethic and driven to succeed

Extreme customer centricity and empathy

and

service urgency; strong desire to work in a

fast-paced, self-directed start-up environment● B.Sc in Technology/ IT/ Computer Science is preferred but not mandatory, but expected to be

passionate about Internet Technologies, SaaS, knowledge about SDLC, Cross Browser

Testing industry

We are looking for a Senior Microsoft SQL Developer to design, develop, test, plan, implement and maintain conceptual and logical database models.

For this role, you should know how to analyze system requirements and implement migration methods for existing data. Hands-on experience with SQL Server 2012 and above is also required. Ideally, you are familiar with database design, reviewing code, writing stored procedures, creating and modifying SQL agent jobs, making structural changes to tables and views.

Ultimately, you will develop database solutions to ensure project information is stored effectively and securely.

We’re a fast-growing company with clients in the United States, UK, and Australia. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

Working as Senior Microsoft SQL Developer at Navtech, you will:

1. Design conceptual and logical data models and flowcharts.
2. Improve system performance by conducting tests, troubleshooting, and integrating new elements.
3. Design and Build database systems of high availability and quality depending on each end user’s specialized role.
4. Help write and optimize in-application SQL statements.
5. Handle common database procedures such as upgrade, backup, recovery, migration, etc.
6. Ensure performance, security, and availability of databases.
7. Use high-speed transaction recovery techniques and backup data.
8. Provide proactive and reactive data management support and training to users.
9. Determine, enforce and document database policies, procedures, and standards.
10. Perform tests and evaluations regularly to ensure data security, privacy, and integrity.
11. Monitor database performance, implement changes, and apply new patches and versions when required.

1. 5+ years of experience in SQL Server Development with at least 1 year of Lead experience.
2. Advanced experience in database monitoring, troubleshooting, performance tuning, and high availability strategies for SQL Server 2016, SQL Server in Cloud (AWS RDS preferred).
3. Advanced skills in resolving database locking conflicts/blocking and resource utilization.
4. Ability to work with other developers and engineers to analyze database performance and identify problems in areas such as execution plans, index coverage, and SQL server statistics.
5. A thorough understanding of Performance Monitoring, Tuning, and Optimization, using native and third-party monitoring and troubleshooting tools.
6. Advanced knowledge of SQL Server Disaster Recovery (DR) options, Always On availability groups, and experience administering Windows Server, including Active Directory, Failover clustering, database partitioning, security, and encryption (a plus).
7. Experience supporting SSIS, SSRS, replication, database mirroring (a plus).
8. PowerShell scripting experience with the ability to write automated scripts and strong knowledge of system tables and DMV’s is required. (a plus).
9. Administering Microsoft SQL Server databases in a high transaction, 24x7 database environment (a plus).
10. Experience in Postgres, No-SQL databases (a plus).
11. MCSA SQL Server 2012/2016 , MCSE or MCDBA (a plus).
12. Should have excellent logical, analytical, and communication skills with client interaction experience.

Benefits

• Working with industry giants while following your passion for technology.
• Competitive pay package with additional bonus and benefits.
• Performance review and Appraisal Twice a year.
• Family Health Insurance cover for self and family.
• Work with US, UK, and Europe-based industry-renowned clients for exponential technical growth.
• Work with a culturally diverse team from different geographies