Product Delivery Manager

We are looking for a hands-on Senior Product Manager to own product adoption, roadmap planning, and delivery.

You will use product analytics and direct user research to understand how retailers and internal teams use Eazeebox. You

will identify adoption barriers, prioritise the right product interventions, and work with design and engineering to deliver

measurable improvements.

You will also convert the product roadmap into a realistic engineering plan. This includes clear requirements, estimation,

capacity planning, dependency management, release planning, and post-release measurement.

This is not a marketing role or a project-coordination role. Marketing will own acquisition, campaigns, cohort

communication, trade marketing, and market activations. You will own the product experience and the roadmap that

improves it.

What You Will Own

Product Analytics and Adoption

• Define and track product funnels, feature usage, conversion, retention, and cohort behaviour.

• Analyse how retailers use registration, search, stock visibility, offers, cart, checkout, payments, credit, reorder, and

delivery tracking.

• Track app-led versus salesperson-assisted ordering.

• Identify where users abandon or bypass product workflows.

• Combine usage data with retailer interviews, sales feedback, and operational observations.

• Determine whether low adoption is caused by product, marketing, sales, data, or operational issues.

• Define success metrics before development and measure impact after release.

• Improve, simplify, or discontinue features based on evidence.

Product Roadmap

• Translate company goals and user problems into prioritised product initiatives.

• Evaluate opportunities based on business impact, user value, evidence, effort, dependencies, and risk.

• Balance adoption features, operational improvements, defects, reliability, and commercially relevant technical debt.

• Write clear product requirements, workflows, user stories, and acceptance criteria.

• Work closely with retailers, sales, warehouse, fulfilment, finance, category, and support teams.

• Prevent unstructured stakeholder requests from disrupting agreed priorities.

Engineering Planning and Delivery

• Break roadmap initiatives into deliverable releases, epics, and development-ready stories.

• Work with engineers to obtain estimates and understand technical dependencies.

• Map roadmap commitments against actual engineering capacity.

• Maintain sprint, monthly, and quarterly delivery forecasts.

• Track planned versus completed work, carryover, blockers, and estimation variance.

• Make clear what will be displaced when urgent work is introduced.

• Coordinate product, design, engineering, testing, business acceptance, and release readiness.

• Communicate delivery risks and roadmap changes early.

Engineers will own technical estimates. You will own converting those estimates into a credible product and delivery plan.

Product Quality and Long-Term Development

• Ensure major initiatives receive appropriate engineering review before roadmap commitment.

• Require engineering sign-off on architecture, scalability, security, reliability, testing, and maintainability.

• Ensure critical releases have testing, monitoring, verification, and rollback plans.

• Prioritise technical work when it materially affects orders, payments, pricing, inventory accuracy, customer trust,

release speed, or expected growth.

• Balance short-term adoption priorities with the ability to operate and extend the product reliably.

The Product Manager owns the user problem, requirements, priority, and expected outcome. Engineering owns technical

design and technical sign-off. Product and Engineering jointly own release readiness.

What We Are Looking For

• 4–7 years of experience, including at least 2–3 years owning a software product.

• Strong product analytics skills across funnels, cohorts, conversion, retention, and feature adoption.• Evidence of using data and user research to make roadmap decisions.

• Experience taking products from discovery through requirements, delivery, launch, and measurement.

• Strong roadmap prioritisation and stakeholder-management skills.

• Experience with engineering estimation, capacity planning, sprint planning, and release forecasting.

• Ability to understand APIs, data flows, databases, and system integrations.

• Strong written and verbal communication.

• Willingness to regularly meet retailers and shadow internal users.

• Ability to operate independently in a lean, fast-moving organisation.

• Experience in B2B commerce, retail technology, supply chain, logistics, fintech, payments, inventory, or ERP-

integrated products will be preferred.

Job Description

This is a remote position.

Our Core Value

• Client Success: Our clients’ success is our success
• Extreme Ownership: We own our work and its outcomes fully
• Proactive Collaboration: Teamwork elevates us all 
• Quality with Pragmatism: We aim for excellence with a focus on practical solutions
• Effective Feedback: Honest, constructive feedback fosters improvement
• Proactive Collaboration: Teamwork elevates us all

Experience Level

​We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results

Role Overview 

As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.

A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution

Key Responsibilities

• Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
• Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
• Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
• Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively

Requirements

What We're Looking For

• Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
• Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
• Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
• Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
• Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
• Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process

Benefits

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.