EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.

RESPONSIBILITIES:

Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
Experience in Web/ Mobile App based projects is ideal
Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
Develop strong, trusting relationships with internal teams and clients
Ensure flawless execution of projects
Coordinate with the partners to develop schedules and enforce/ execute them
Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
Manages project scopes to ensure projects stay on budget
Involved in project-level strategy planning/development
Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
Writes presentations, POVs, test plans, and recommendations for projects
Presents creative ideas to clients
Understand fast past nature of business and positively respond to last-minute client requests
Sufficient presence to be respected by clients and internally
Understanding problems and building solution prioritization frameworks

Required Skills

University degree (ideally in tech-related courses)
Ideally 1-2 years of experience in an agency environment in a client service role
Proficient in Word, PowerPoint, and Excel
Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
Ability to transfer knowledge from project-to-project
Well organized
Shows initiative and desire to learn
Handles assigned work requests in an efficient, timely manner
Has strong client relationship experience
Can successfully complete projects without assistance
Understanding of KPIs and analytics
Highly developed interpersonal and communication skills
Use sound and logical judgment
Displays strong problem-solving skills
Strong client service orientation
Demonstrated strong attention to detail
Product-oriented problem-solving approach
Understanding of key marketing metrics and product funnel

At EMB, Relationship is our middle name.

We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

RESPONSIBILITIES:

Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
Experience in Web/ Mobile App based projects is ideal
Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
Develop strong, trusting relationships with internal teams and clients
Ensure flawless execution of projects
Coordinate with the partners to develop schedules and enforce/ execute them
Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
Manages project scopes to ensure projects stay on budget
Involved in project-level strategy planning/development
Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
Writes presentations, POVs, test plans, and recommendations for projects
Presents creative ideas to clients
Understand fast past nature of business and positively respond to last-minute client requests
Sufficient presence to be respected by clients and internally
Understanding problems and building solution prioritization frameworks

Required Skills

University degree (ideally in tech-related courses)
Ideally 1-2 years of experience in an agency environment in a client service role
Proficient in Word, PowerPoint, and Excel
Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
Ability to transfer knowledge from project-to-project
Well organized
Shows initiative and desire to learn
Handles assigned work requests in an efficient, timely manner
Has strong client relationship experience
Can successfully complete projects without assistance
Understanding of KPIs and analytics
Highly developed interpersonal and communication skills
Use sound and logical judgment
Displays strong problem-solving skills
Strong client service orientation
Demonstrated strong attention to detail
Product-oriented problem-solving approach
Understanding of key marketing metrics and product funnel

At EMB, Relationship is our middle name.

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About Expand My Business

Founded :

2018

Type :

Products & Services

Size :

100-1000

Stage :

Profitable

About

Marketplace For All Your Digital Needs

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