EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.
RESPONSIBILITIES:
- Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
- Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
- Experience in Web/ Mobile App based projects is ideal
- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
- Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
- Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
- Develop strong, trusting relationships with internal teams and clients
- Ensure flawless execution of projects
- Coordinate with the partners to develop schedules and enforce/ execute them
- Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
- Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
- Manages project scopes to ensure projects stay on budget
- Involved in project-level strategy planning/development
- Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
- Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
- Writes presentations, POVs, test plans, and recommendations for projects
- Presents creative ideas to clients
- Understand fast past nature of business and positively respond to last-minute client requests
- Sufficient presence to be respected by clients and internally
- Understanding problems and building solution prioritization frameworks
Required Skills
- University degree (ideally in tech-related courses)
- Ideally 1-2 years of experience in an agency environment in a client service role
- Proficient in Word, PowerPoint, and Excel
- Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
- Ability to transfer knowledge from project-to-project
- Well organized
- Shows initiative and desire to learn
- Handles assigned work requests in an efficient, timely manner
- Has strong client relationship experience
- Can successfully complete projects without assistance
- Understanding of KPIs and analytics
- Highly developed interpersonal and communication skills
- Use sound and logical judgment
- Displays strong problem-solving skills
- Strong client service orientation
- Demonstrated strong attention to detail
- Product-oriented problem-solving approach
- Understanding of key marketing metrics and product funnel
At EMB, Relationship is our middle name.
We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.
Shubham Vishwakarma
Full Stack Developer - Averlon
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PS: Recently, jM Android App won #GooglePlayBestOf2021 Hidden Gem Award. Join us in our mission to spread #1BillionSmiles and become #GooglePlayAppOfTheYear 2022.
Relevant links:
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Full Stack Developer - Averlon