Product Delivery Manager at Expand My Business · Gurugram · 1 - 5 years · ₹5L - ₹11L / yr · Profitable · Posted 5 Dec 2022

EMB is looking for a Product Delivery Manager to join their team! As a Product Delivery Manager, you will be responsible for monitoring and guiding the execution of all work that is delivered by our partners. You will provide excellent client service, applying the partner’s best resources and effectively managing people across departments to ensure that projects are flawlessly executed on time and on budget.
RESPONSIBILITIES:
- Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology.
- Being an expert and evangelist for EMB, and in how to deploy our capabilities to maximise customer success.
- Experience in Web/ Mobile App based projects is ideal
- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product.
- Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders
- Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications.
- Develop strong, trusting relationships with internal teams and clients
- Ensure flawless execution of projects
- Coordinate with the partners to develop schedules and enforce/ execute them
- Manage the project schedules to ensure completion on time. Surface any unresolved timing or resource issues with the partner
- Develop rapport and partnering relationships with key clients. Build the relationship by demonstrating a genuine sense of responsibility for the success of the business
- Manages project scopes to ensure projects stay on budget
- Involved in project-level strategy planning/development
- Develop a deeper understanding of the client’s business and the automotive environment by actively learning about business, products, and competitive environment.
- Based on knowledge of business and industry, bring forward and identify new initiatives and opportunities
- Writes presentations, POVs, test plans, and recommendations for projects
- Presents creative ideas to clients
- Understand fast past nature of business and positively respond to last-minute client requests
- Sufficient presence to be respected by clients and internally
- Understanding problems and building solution prioritization frameworks
Required Skills
- University degree (ideally in tech-related courses)
- Ideally 1-2 years of experience in an agency environment in a client service role
- Proficient in Word, PowerPoint, and Excel
- Ability to work under pressure, meet deadlines across multiple projects, and display strong organizational skills
- Ability to transfer knowledge from project-to-project
- Well organized
- Shows initiative and desire to learn
- Handles assigned work requests in an efficient, timely manner
- Has strong client relationship experience
- Can successfully complete projects without assistance
- Understanding of KPIs and analytics
- Highly developed interpersonal and communication skills
- Use sound and logical judgment
- Displays strong problem-solving skills
- Strong client service orientation
- Demonstrated strong attention to detail
- Product-oriented problem-solving approach
- Understanding of key marketing metrics and product funnel
At EMB, Relationship is our middle name.
We employ the most innovative talent in the industry to drive digital transformation for our client's businesses and provides creative solutions to help brands grow meaningful relationships with people.

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Job Description
This is a remote position.
Our Core Value
- Client Success: Our clients’ success is our success
- Extreme Ownership: We own our work and its outcomes fully
- Proactive Collaboration: Teamwork elevates us all
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions
- Effective Feedback: Honest, constructive feedback fosters improvement
- Proactive Collaboration: Teamwork elevates us all
Experience Level
We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results
Role Overview
As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.
A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution
Key Responsibilities
- Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
- Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
- Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
- Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively
Requirements
What We're Looking For
- Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
- Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
- Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
- Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
- Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
- Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process
Benefits
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.







