Customer Success Manager

• Experience in Core Java, CXF, Spring. 
• Experience in spring boot, microservices. 
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
• Good development experience with RDBMS, preferably Sybase database 
• Good knowledge of multi-threading and high volume server side development 
• Experience in sales and trading platforms in investment banking/capital markets 
• Basic working knowledge of Unix/Linux 
• Excellent problem solving and coding skills in Java 
• Strong interpersonal, communication and analytical skills. 
• Should have the ability to express their design ideas and thoughts. 

Key Responsibilities:

• Accounts Payable & Receivable:
• Process and manage invoices, payments, and receipts.
• Reconcile accounts payable and receivable, ensuring accuracy and timely processing.
• GST Returns:
• Prepare and file GST returns (GSTR-1, GSTR-3B, etc.).
• Maintain compliance with GST regulations and ensure accurate reporting.
• TDS Filing:
• Prepare and file TDS returns (Quarterly and Annual) in compliance with Indian tax laws.
• Ensure accurate TDS deductions and issue TDS certificates (Form 16/16A).
• Payroll Management:
• Process monthly payroll, including statutory deductions (PF, ESI, PT, etc.).
• Ensure timely disbursement of salaries and compliance with labor laws.
• Balance Sheet Preparation:
• Assist in the preparation and analysis of monthly and yearly balance sheets.
• Ensure proper maintenance of financial records and ledgers.
• Invoice Creation:
• Generate and issue sales invoices to customers.
• Verify and ensure the accuracy of billing details.
• General Accounting & Financial Reporting:
• Assist in month-end and year-end closing processes.
• Prepare financial reports, reconcile accounts, and assist in audits.
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Required Skills and Qualifications:

• Experience: 2-3 years of experience in accounting, with hands-on experience in accounts payable/receivable, GST returns, TDS filing, and payroll processing.
• Technical Skills:
• Proficient in Tally (or similar accounting software).
• Knowledge of MS Excel (advanced functions) and basic financial reporting tools.
• Knowledge of ERP Software
• Knowledge of Indian Taxation: Understanding of GST and TDS regulations.
• Detail-Oriented: Strong attention to detail and accuracy in financial record-keeping.
• Communication Skills: Good verbal and written communication skills to interact with vendors, customers, and internal teams.
• Qualification: Bachelor’s degree in Accounting, Finance, or related field (e.g., B.Com, M.Com, or similar).

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Job Description:

Engage in code design, testing, integration, deployment, and enhancements

Write high-quality code and take responsibility for tasks

Solve performance bottlenecks

Communicate and collaborate with product manager, QA, and UI/UX teams

Deliver with quality, on-time in a fast-paced start-up environment

Have a strong sense of code quality

Candidate Profile:

Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)

At least 5+ years of relevant experience as a back-end engineer

Excellent Java and object-oriented development skills

Experience in building and scaling microservices

Strong problem-solving skills, technical troubleshooting, and diagnosing

Solid knowledge of RDBMS and NoSQL technologies

Experience in developing back-ends for enterprise systems

Knowledge of debugging performance and optimization techniques

Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka

Good knowledge of cloud technologies eg. AWS

Demonstrated ability to deliver in a fast-paced environment

Responsibilities:

• Build reusable code and libraries for future use.
• Own & build new modules/features end-to-end independently.
• Collaborate with other team members and stakeholders.

Requirements:

• Thorough understanding of Node.js, JavaScript, its quirks, and workarounds.
• Excellence in at least one framework like strongloop loopback, express.js, sail.js etc.
• Excellence in at least one Javascript framework like Angular, vue.js, Ember, React or Backbone.
• Basic architectural understanding of modern day web applications.
• Diligence for coding standards.
• Must be good with git and git workflow.
• Experience of external integrations is a plus.
• Working knowledge of AWS, GCC, Azure.
• Expertise with linux based systems.
• Experience with CI/CD tools like jenkins is a plus.
• Experience with testing and automation frameworks.
• Extensive understanding of RDBMS systems.
• Interpersonal Go-getter attitude and a passion for making killer web applications.
• Good communication and interpersonal skills.
• Ability to work in a high pressure environment.
• Ability to quickly understand complex problems and devise effective solutions.
• Knowledge of D3/NodeJS/AngularJS/lodash etc.
• Experience on Cloud as a platform or Infrastructure.
• Inclination to application design standards.