Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)
Responsibilities
- Be the single point of contact for all your customers from the time they sign the contract.
- Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
- Understand the customer’s goals, org structure, key challenges, and define their success.
- Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
- Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
- Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
- Monitor at-risk customer behavior and carry out activities to retain them.
- Own churn and expansion for all your accounts.
- Identify opportunities for portfolio growth and contact customers for upsells.
- Work towards turning customers into advocates of QDC.
- Collaborate with the Marketing team to build customer case studies, testimonials, and referrals.
What you can expect in the next 12 months
Within 1 month |
|
Within 3 months |
|
Within 6 months |
|
Within 12 months |
|
What an ideal candidate looks like
- At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ready to work during US hours - in future
What are we looking for?
Attitude |
Skills |
|
|

About Quick Dry Cleaning Software
About
About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
- Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.
Company video


Connect with the team
Similar jobs

Web Designer
We are looking for a talented Web Designer with video editing skills to create amazing user experiences. The ideal candidate should have an eye for clean and artful web design, along with strong abilities in video editing and content creation. They should also have superior user interface design skills.
The successful candidate will be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional designs.
Responsibilities:
- Conceptualize original creative ideas that bring simplicity and user friendliness to complex roadblocks.
- Testing and improving the design of the website.
- Establishing design guidelines, standards, and best practices.
- Maintaining the appearance of websites by enforcing content standards.
- Designing visual imagery for websites and ensuring they align with branding for clients.
- Working with different content management systems.
- Communicating design ideas using user flows, process flows, site maps, and wireframes.
- Incorporating functionalities and features into websites.
- Designing sample pages including colours and fonts.
- Preparing design plans and presenting the website structure.
- Digital retouching, image editing, and video editing for web and social media content.
- Creating and editing videos.
Requirements:
- Proficiency in Photoshop, Illustrator, Figma, or other visual design and wire-framing tools.
- Proficiency in front-end development web programming languages such as HTML, CSS, jQuery, and JavaScript.
- Experience with video editing tools such as Adobe Premiere Pro, After Effects, or similar.
- Keeping up to date with design trends and technological, software, and accessibility developments.
- Good understanding of content management systems.
- Good understanding of search engine optimization principles.
- Proficient understanding of cross-browser compatibility issues.
- Excellent visual design skills.
- Up-to-date experience with international web protocols, standards, and technologies.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
- Excellent communication skills.
Qualifications:
Graduate/Diploma/Commercial Arts/Any Graduate
Experience:
3+ years
Benefits:
- Best package in the industry
- Great technical guidance to expand your career/professional knowledge
- Very friendly environment
- Five days working
- Our timings are 9.30–6.30 - Monday to Friday
- Referral Bonus
Job Location:
Ahmedabad, Gujarat, India
www.positiwise.com
- Research and identify potential clients, markets, and growth opportunities
- Assist in reaching out to leads via email, calls, or LinkedIn
- Support the sales team in creating proposals and pitch decks
- Help manage CRM tools, databases, and sales reports
- Work on partnerships, collaborations, and onboarding processes
- Participate in strategy discussions and brainstorming sessions
Responsibilities
- Manage the product development and R&D process, ensuring all stakeholder timelines and deliverables are met.
- Source vendors and negotiate for cost-effective purchases, while reducing delivery times.
- Achieve product assortment goals while ensuring product quality, testing standards, and margin expectations are met.
- Work closely with sales to understand customer directives, analyze sales data, and review new product forecasts.
- Use personas, stakeholder maps, customer journey maps, etc. to develop and refine new product concepts.
Requirements
- 10+ years of experience in product development, with a focus on sensors, IoT, and electronics.
- Comfortable with technical aspects of product development and communicating with engineering teams.
- Experience in dealing with the Chinese vendor ecosystem and exposure to China's ecosystem.
- Great negotiation skills and a mix of business acumen and product knowledge.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.
To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by
providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:-
- To Maintain the required uptime for Azure Cloud and IT Infrastructure.
- To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
- Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
- Linux and Windows Server administration.
- Managing Firewalls and Domain Controllers.
Requirements
- Having relevant experience of 3+ yrs.
- Sound knowledge of Linux & Windows System administration
- Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
- Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
- Good knowledge of networking, firewall & domain controller
- Basic knowledge of DevOps/Scripting
- Should be willing to work in rotational day shifts and WFO
- Flexibility to be able to work in a 24/7/7 environment
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level
- View across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive
- environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a
- perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai

Responsibilities
- Define DFT strategy and methodologies
- Design the DFT features
- Define test structures, debug structures, and test plans
- Create test vectors or oversee their creation
- Collaborate with physical design team to close requirements
- Validate DFT requirements are being met
- Work with designers to increase test coverage, debug observability and flexibility
- Verify post-PD designs meet DFT requirements
- Work with verification engineers, stepping in to do run tests when needed
Requirements
- Good knowledge of digital logic design, microprocessor, debug feature, DFT architecture, CPU architecture, and microarchitecture
- Knowledge of DFT and structural debug concepts and methodologies: JTAG, IEEE1500, MBIST, scan dump, memory dump
- Knowledge of Verilog and experience with simulators and waveform debugging tools
- Knowledge of Verilog / SystemVerilog
- Knowledge of Python, , Shell scripting, Makefiles, TCL a plus
- Excellent skills in problem solving, written and verbal communication, excellent organization skills, and highly self-motivated.
- Ability to work well in a team and be productive under aggressive schedules.
Note:
Annual job salary: The annual job salary mentioned in this posting is a default number taken by cutshort and is inaccurate. <Not mentioned/ disclosed by Rivos>
Resumes:
Interested folks with 3+ years of experience to 20 years of experience into Silicon DFT, Please reach out to the Recruiter Deepa Savant to learn more about the job and discuss details.
Location: Amravati, Maharashtra 444605 , INDIA
We are looking for a Kubernetes Cloud Engineer with experience in deployment and administration of Hyperledger Fabric blockchain applications. While you will work on Truscholar blockchain based platform (both Hyperledger Fabric and INDY versions), if you combine rich Kubernetes experience with strong DevOps skills, we will still be keen on talking to you.
Responsibilities
● Deploy Hyperledger Fabric (BEVEL SETUP) applications on Kubernetes
● Monitoring Kubernetes system
● Implement and improve monitoring and alerting
● Build and maintain highly available blockchain systems on Kubernetes
● Implement an auto-scaling system for our Kubernetes nodes
● Detail Design & Develop SSI & ZKP Solution
● - Act as a liaison between the Infra, Security, business & QA Teams for end to end integration and DevOps - Pipeline adoption.
Technical Skills
● Experience with AWS EKS Kubernetes Service, Container Instances, Container Registry and microservices (or similar experience on AZURE)
● Hands on with automation tools like Terraform, Ansible
● Ability to deploy Hyperledger Fabric in Kubernetes environment is highly desirable
● Hyperledger Fabric/INDY (or other blockchain) development, architecture, integration, application experience
● Distributed consensus systems such as Raft
● Continuous Integration and automation skills including GitLab Actions ● Microservices architectures, Cloud-Native architectures, Event-driven architectures, APIs, Domain Driven Design
● Being a Certified Hyperledger Fabric Administrator would be an added advantage
Sills Set
● Understanding of Blockchain NEtworks
● Docker Products
● Amazon Web Services (AWS)
● Go (Programming Language)
● Hyperledger Fabric/INDY
● Gitlab
● Kubernetes
● Smart Contracts
Who We are:
Truscholar is a state-of- art Digital Credential Issuance and Verification Platform running as blockchain Infrastructure as an Instance of Hyperledger Indy Framework. Our Solution helps all universities, Institutes, Edtech, E-learning Platforms, Professional Training Academics, Corporate Employee Training and Certifications and Event Management Organisations managing exhibitions, Trade Fairs, Sporting Events, seminars and webinars to their learners, employees or participants. The digital certificates, Badges, or transcripts generated are immutable, shareable and verifiable thereby building an individual's Knowledge Passport. Our Platform has been architected to function as a single Self Sovereign Identity Wallet for the next decade, keeping personal data privacy guidelines in min.
Why Now?
The Startup venture, which was conceived as an idea while two founders were pursuing a Blockchain Technology Management Course, has received tremendous applause and appreciation from mentors and investors, and has been able to roll out the product within a year and comfortably complete the product market fit stage. Truscholar has entered a growth stage, and is searching for young, creative, and bright individuals to join the team and make Truscholar a preferred global product within the next 36 months.
Our Work Culture:
With our innovation, open communication, agile thought process, and will to achieve, we are a very passionate group of individuals driving the company's growth. As a result of their commitment to the company's development narrative, we believe in offering a work environment with clear metrics to support workers' individual progress and networking within the fraternity.
Our Vision:
To become the intel inside the education world by powering all academic credentials across the globe and assisting students in charting their digital academic passports.
Advantage Location Amravati, Maharashtra, INDIA
Amid businesses in India realising the advantages of the work-from-home (WFH) concept in the backdrop of the Coronavirus pandemic, there has been a major shift of the workforce towards tier-2 cities.
Amravati, also called Ambanagri, is a city of immense cultural and religious importance and a beautiful Tier 2 City of Maharastra. It is also called the cultural capital of the Vidarbha region. The cost of living is less, the work-life balance is better, much breathable air, fewer traffic bottlenecks and housing remains affordable, as compared to congested and eccentric metro cities of India. We firmly believe that they (tier-2) are the future talent hubs and job-creation centres. Our conviction has been borne out by the fact that tier-2 cities have made great strides in salary levels due to a lot of investments in building excellent physical and social infrastructure.


Rules & Responsibilities:
Technical Skills:
- .Net– Net, C#, .Net core, MVC, Framework, Web API, Web Services, Micro Service and SQL
- Azure – Azure Cloud, SaaS, PaaS, IaaS, Azure Relational, and No-SQL Database, Big Data Services
Responsibilities
- Good understanding of and experience in working on Microsoft Azure (IAAS/PAAS/SAAS)
- Ability to architect, design, and implement cloud-based solutions
- Proven track record of designing and implement the IoT-based solutions/Big Data solutions/applications to the Azure cloud platform.
- Experience in building .Net-based enterprise distributed solutions in Windows and Linux.
- Experience in using CI and CD tools. Jenkins/ Azure pipeline and Terraform. Experience in using another tooling such as Ansible, CloudFormation, etc.
- Good understanding of HA/DR Setups in Cloud
- Experience and working knowledge of Virtualization, Networking, Data Center, and Security
- Deep hands-on experience in the design, development, and deployment of business software at scale.
- Strong hands-on experience in Azure Cloud Platform
- Experience in Kubernetes, Docker, and other cloud deployment, container technologies
- Experience / knowledge of other cloud offerings (e.g. AWS, GCP) will be added advantage
- Experience with monitoring tools like Prometheus, Grafana, Datadog, etc.

