Customer Success Manager

3-5 years of experience as full stack developer with essential requirements on the following technologies: FastAPI, JavaScript, React.js-Redux, Node.js, Next.js, MongoDB, Python, Microservices, Docker, and MLOps.

Experience in Cloud Architecture using Kubernetes (K8s), Google Kubernetes Engine, Authentication and Authorisation Tools, DevOps Tools and Scalable and Secure Cloud Hosting is a significant plus.

Ability to manage a hosting environment, ability to scale applications to handle the load changes, knowledge of accessibility and security compliance.

Testing of API endpoints.

Ability to code and create functional web applications and optimising them for increasing response time and efficiency. Skilled in performance tuning, query plan/ explain plan analysis, indexing, table partitioning.

Expert knowledge of Python and corresponding frameworks with their best practices, expert knowledge of relational databases, NoSQL.

Ability to create acceptance criteria, write test cases and scripts, and perform integrated QA techniques.

Must be conversant with Agile software development methodology. Must be able to write technical documents, coordinate with test teams. Proficiency using Git version control.

Job Description

Actosoft is a software development and digital marketing company that offers complete IT solutions. We are a part of the digitally-fluent force that’s improving economies, increasing businesses, and creating success stories, just like ours.

We are a collective of focused, energetic, talented, and hardworking professionals who believe in getting things done at the highest level. Our team aims to innovate, be authentic and grow in everything that we do.

The ideal candidate should be familiar with the complete software design life cycle. In addition, they should have experience in designing, coding, testing and consistently managing applications. They should be comfortable coding in multiple languages and be able to test codes to maintain high-quality coding.

Job details:

Job Location: Actosoft, Gajera Rd, beside Avalon Business Hub, Katargam, Surat, Gujarat 395004

Experience: 0 to 1 years of experience

Salary: 15,000 to 20,000 (per month)

Job Type: Full-time – Work from the Office

Working Schedule:

9:00 am to 6:00 pm (Monday to Friday)

Alternate Saturdays Off.

Job Responsibilities:

● Design, code, test, and manage various applications

● Collaborate with the engineering team and product team to establish the best products

● Follow outlined standards of quality related to coding and systems

● Develop automated tests and conduct performance tuning

● Ability to create and support documentation for all new applications

● Willing to work as a team member

Qualifications:

● Bachelor's degree in Computer Science or relevant field, like MCA, BCA, or BE

● Experience developing web-based applications in C#, HTML, VBScript/ASP, and .NET

● Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle

● Experience in working with an agile development company

Required Skills:

● .NET Framework

● C#

● Microsoft SQL Server

● JavaScript

● jQuery

● ASP.NET MVC

● ASP.NET Web API

● HTML

● WCF Services

● PL/SQL

● Anqular

● Entity Framework

● CSS

● Ajax

● XML

Perks and Benefits:

1. Promotion every year.

2. Incredible opportunity to diversify your writing skills by working with experts on unique projects.

3. Paid sick leaves.

Website:

http://www.actosoft.in/

• Use markup languages like HTML to create user-friendly web pages
• Maintain and improve website
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Help back-end developers with coding and troubleshooting
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Proven work experience as a Frontend developer
• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery and Bootstrap framework
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles and AMP is a plus
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field

• Designing monthly, quarterly and yearly digital media strategy in line with the business objective
• Designing end-to-end social media campaigns and strategizing brand building activities
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Monitoring the company’s social media accounts and offer constructive interaction with users
• Creating methods for finding and solving online customer reviews
• Analyzing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan
• Identifying opportunities for partnerships, in terms of social media and required content
• Managing of various social media platforms and the content for the same
• Planning and executing of all communications and media actions on the social media platform
• Creating and managing promotional collateral for establishing and maintaining product branding
• Managing the budget for advertising and promotional items
• Competitor and customer insights analysis (basis the strategies implemented)
• Analysis of sales forecasts and relevant financials and reporting on product sales (basis the strategies implemented)
• Establishing performance specifications, cost and price parameters, market applications and sales estimates

Desired Candidate Profile

• Bachelor’s Degree in Marketing, Communications or related field
• 3+ years’ experience in social media management
• Exceptional multi-tasking skills
• Ability to explain complex social media data in an understandable way
• Strong problem-solving skills
• Knowledge of Facebook’s advertising platform
• Knowledge of influencer marketing and Instagram content creation
• Demonstrable experience leading and managing SEO/ SEM, marketing database, email, social media and/ or display advertising campaigns
• Experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/ B and multivariate experiments
• Solid knowledge of website analytics tools (e.g., Google Analytics, Web Trends) and experience in setting up and optimizing Google AdWords campaigns
• Strong analytical skills and data-driven thinking
• Up to date knowledge with the latest trends and best practices in online marketing and measurement
• Prior experience of working in a start-up would be an added advantage

nurture.farm is looking for an web developer who is eager to have an impact on the future of sustainable agriculture

around the globe.

Our Company

At nurture.farm, we are putting the farmer at the center of everything we do. We are building a more resilient and sustainable farming ecosystem by reducing risks and improving the quality of life for the farmers and their families through digitization of the farming life cycle, financial inclusion of the farming community, and affordable timely access to products, technologies, advisory and services. We are a technology-led organization, focused on bringing scalable and sustainable solutions to the farming ecosystem. We are a young entrepreneurial startup that wants to learn, create and adapt every day. We aspire to create a happy and productive workplace for our employees, that embodies respect and transparency in every part of the organization.

What you’ll do

• To build next-generation web applications that are efficient and modular.
• Work closely with designers to implement versatile front-end solutions and new features while pushing the limits of what a browser can do.
• Actively look into UI performance of the features which he/she will be developing and consider them during designing of the feature.

What we’re looking for

• B.Tech Computer Science, or similar field of study, or equivalent practical experience.
• Deep expertise in JavaScript, UI design patterns, and developer tools.
• Minimum 1yr of experience with libraries and frameworks such as React, etc.
• Extremely detail oriented to strive for pixel perfection across all browsers.
• Passionate about implementing elegant User Interfaces.
• Knowledge of patterns like Flux, Redux is a plus.
• Understanding of agritech domain and application of technology in farming (Preferable)

• To act as Primary Point of Contact for transferees
• To be responsible for overall service satisfaction, coordination with customers and service professionals, and follow-up throughout the relocation service cycle.
• Effectively coordinate, communicate, and manage service delivery with local company vendors and external service providers
• Receive all newly booked initiations.
• Contact transferee immediately upon receipt of new initiation.
• Reply to e-mails and inquiries within 4 working hours.
• Assemble Welcome Kits for all transferees and ensure they are made available to the field consultant well in advance of the scheduled date of service delivery.
• Provide regular updates to the Line Manager with regard to the status of service delivery.
• Ensure all follow-ups with internal/ external customers are made within reasonable time on a regular basis.
• Ensure all transferee records in databases are kept updated and complete at all times.
• Provide full notes on all cases handled. Manage and maintain electronic data and relevant documents in the physical files.
• Provide information for reports in a timely manner when requested.
• Ensure sending and collection of RSQS (Relocation Services Quality Survey) feedback
• Ensure timely updates of Job Log Sheets for each month.
• Ensure timely and accurate invoicing/ billing.
• To receive and acknowledge all related vendor bills, get the same approved by the Manager To create appropriate Account Payable entries in the job costs and forward the approved bills to Accounts, for processing vendor payment.

DESIRED SKILLS

• Very good written and spoken English. Knowledge of foreign languages highly desirable.
• Excellent interpersonal skills including active listening, ability to interact confidently with senior executives, and intercultural sensitivity.
• Ability to read and interpret documents such as service agreements, procedural manuals, process maps & tenancy agreements.
• Ability to write routine reports utilizing Word, Excel, and/or Powerpoint.
• Good organizational and time management skills.
• Good arithmetic and analytical skills

ATTITUDES & BEHAVIOURS

• Ability to work proactively and autonomously, applying experience and common sense in both standard and non-standard service scenarios.
• Attention to detail. Willingness to participate and engage in team activities in order to make a contribution towards better service delivery.
• Willingness to learn new skills to be able to work productively.
• Productivity – Manage a fair workload, manage time well, volunteer for additional tasks where workload allows, and show self-initiative to seek out additional value-added assignments when other work is completed.
• Dependability – Manage commitments, work independently where appropriate, without need for constant supervision, be accountable, handle change, stay focussed under pressure, meet attendance/ punctuality standards.
• Teamwork – Work effectively in a team environment, be flexible and open-minded, actively share information with other company staff members, foster a team orientated environment, and be sensitive to other workloads.
• Initiative – Tackle problems and take independent action where appropriate, seeks out new responsibilities, generate new ideas, and practice self-development.
• Personal Organisation – Keep information and files organized and accessible, respond quickly to information requests from Line Manager and other company staff.
• Perform other duties as directed by the Manager. This may include assisting with other duties within the Branch in the event that staff is on leave, on holiday, or otherwise indisposed.
• Attend training seminars and other on-job-training programs on behalf of the Branch as arranged by the company, which could include domestic travel.