Customer Success Manager

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

The Opportunity:

We are seeking a highly skilled Staff Engineer (Backend) to join our dynamic software development team. In this role, you will take ownership of key backend projects, drive cross-functional collaborations, and lead efforts to deliver robust, scalable, and high-performance software solutions. You will be focused on solving complex problems and influencing technical strategy across multiple teams. As a engineering leader, you will have the autonomy to make technical decisions, define project scope, and guide the direction of backend architecture while working with a passionate, high-performing team.

You will be working hands-on with products built on Python, with additional contributions in Golang and Rust. These technologies are central to our development stack, and your focus will be on developing, scaling, and maintaining distributed services. A core part of our architecture involves distributed systems, so you will gain in-depth experience in maintaining, optimizing, and scaling these systems in a fast-paced environment.

As a lead engineer, we expect you to not only code but also architect solutions, make independent technical decisions, and navigate complex problem spaces. You will be trusted with significant ownership, and your expertise will play a key role in shaping the future of our product and technology stack.

We strongly value open source contributions, and encourage you to check out our work on GitHub at Appknox GitHub. While we have experienced security professionals onboard to guide you, a background in security is not required for this position.

Responsibilities:

• Lead the backend development for a disruptive product in the Security domain, driving innovation while improving performance, scalability, and maintainability.
• Own the software design process, including designing workflows, system architecture, and feature implementation plans.
• Ensure timely delivery of high-quality software solutions by coordinating sprints, planning releases, and managing cross-team dependencies.
• Translate functional and technical requirements into detailed architecture and design, taking independent decisions to ensure efficiency and scalability.
• Collaborate with cross-functional teams, providing guidance and support to developers to ensure high-quality deliverables.
• Conduct thorough code reviews to ensure code quality, maintainability, and adherence to best practices, while mentoring team members in coding standards
• Write clean, maintainable, and testable code, adhering to best practices and coding standards.
• Design and implement software components, frameworks, and APIs using Django and Python.
• Create flowcharts, layouts, and documentation to identify system requirements and solutions.
• Develop and enforce robust software verification plans, quality assurance procedures, and deployment strategies.
• Troubleshoot, debug, and upgrade existing systems to enhance functionality and performance.
• Ensure regular updates, maintain software systems, and evaluate user feedback to improve solutions.
• Mentor and guide junior engineers, fostering a collaborative and growth-oriented environment.
• Act as the go-to expert for backend technical challenges, driving solutions and decision-making processes across the team.

Requirements:

• 5–8 years of professional experience in backend development with a strong focus on Django and Python.
• Proficiency in Django REST Framework (DRF), relational databases, SQL, and ORMs (e.g., Django ORM, SQLAlchemy).
• Strong problem-solving skills and ability to make independent decisions regarding system design and implementation.
• Hands-on experience in designing and developing scalable, maintainable, and high-performing backend systems.
• Deep understanding of software engineering methodologies, including Test-Driven Development (TDD) and CI/CD practices.
• Strong communication skills, with the ability to document technical specifications and workflows clearly.
• Proven ability to lead and mentor a small team of engineers, providing technical guidance and support without formal people management responsibilities.
• Familiarity with cloud infrastructure, deployment pipelines, and microservices architectures is a bonus.
• Self-driven and able to operate autonomously in a fast-paced environment
• Able to handle ambiguity and adapt to rapidly changing business needs.

Work Expectations:

Within 1 month

• Attend KT sessions conducted by the engineering and product teams to gain a deep understanding of the product, its architecture, and workflows.
• Learn about the team's development processes, tools, and key challenges.
• Work closely with the product team to understand product requirements and contribute to the design and development of features.
• Dive deep into the existing backend architecture, including database structures, APIs, and integration points, to fully understand the technical landscape
• Begin addressing minor technical challenges and tasks, while understanding the underlying architecture and tech stack.
• Begin to participate in creating action plans for new features, ensuring that design and implementation are aligned with product goals.

Within 2 months

• Take ownership of specific features or modules within the codebase, including the responsibility for their design, development, and delivery.
• Begin identifying potential areas for improvement in the codebase and propose strategies for optimization and scalability.
• Conduct code reviews to ensure high-quality deliverables while mentoring team members on coding standards and best practices.
• Collaborate with cross-functional teams (e.g., frontend, DevOps, QA) to align technical implementation with business objectives.
• Develop technical documentation for the assigned modules or features, ensuring maintainability and ease of onboarding for new engineers.
• Start contributing to the sprint planning process by estimating effort, identifying dependencies, and mitigating risks.

Within 3 months

• Take complete control of the codebase, demonstrating the ability to work independently and make critical decisions on system design and implementation.
• Lead the development and delivery of key features, ensuring they meet performance, scalability, and maintainability requirements.
• Act as a technical mentor for the team by guiding junior engineers and providing support to peers when needed.
• Drive cross-team collaboration, ensuring smooth communication between engineering, DevOps, and product teams.
• Lead and own the technical discussions for new features, contributing to architectural decisions and resolving technical challenges.
• Monitor and improve development processes, suggesting tools or methodologies to enhance team productivity and software quality.
• Prepare and deliver regular updates to stakeholders on project progress, risks, and mitigation strategies.

Within 5-6 months

• Be fully autonomous in the codebase and capable of leading a small team of engineers.
• Demonstrate strong decision-making skills and the ability to deliver high-quality features independently.
• Establish themselves as the go-to expert for the backend codebase and act as the technical POC for cross-functional teams.
• Play a pivotal role in enhancing team productivity and aligning technical solutions with business needs.

Personality traits we really admire:

• Great attitude to ask questions, learn and suggest process improvements.
• Follows timelines and absolute commitment to deadlines.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process:

• Round 1 Interview - TA Profile Evaluation
• Round 2 Interview - Assignment Evaluation
• Round 3 Interview - Engineering Team & Technical Founder
• Round 4 Interview - HR

Compensation:

• As per Industry Standards

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer family health insurance coverage to employees.

• Develop and Integrate Django backend and API's with frontend framework.
• Develop Angular applications
• Working closely with UX and Front-end Developers
• Participating in architectural, design and product discussions
• Designing and creating RESTful APIs for internal and partner consumption
• Working in an agile environment with an excellent team of engineers

• Good experience developing Angular applications into production
• Good experience with the Django REST framework
• Strong understanding of the Angular framework as well as javascript, jQuery and HTML/CSS
• Good experience on designing and structuring of database most likely ORM (i.e MongoDB)
• Knowledge of how to build and use with RESTful APIs
• Good experience of Python coding skills
• Strong knowledge of version control (i.e. git, svn, etc.)
• Experience deploying Python applications into production

• Does analytics to extract insights from raw historical data of the organization. 
• Generates usable training dataset for any/all MV projects with the help of Annotators, if needed.
• Analyses user trends, and identifies their biggest bottlenecks in Hammoq Workflow.
• Tests the short/long term impact of productized MV models on those trends.
• Skills - Numpy, Pandas, SPARK, APACHE SPARK, PYSPARK, ETL mandatory. 

• Ensure successful implementation of the new merchant with the goal to increase the number of company Digital ambassadors within the industry.
• Work closely with the merchant and the various CPD teams to guarantee a high-quality project delivery.
• Develop and execute an appropriate implementation plan for on-boarding, testing, and launch
• Configure the Product suite contracted by the merchant.
• Provide training to a select group of the merchant’s staff.
• Document key learning’s and collaborates with Solution and Technical engineers to streamline the integration and onboarding process
• Ensure transition the configured client to the internal Service Desk team and mentor its staff so they can provide full support to the client.
• Analyze and produce statistics and management reports for the leadership team

Education, skills, and experience

• Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.).
• Excellent communication skills whereby fluent English (written and oral) is a must.
• Coordination of end-to-end technical implementation of e-commerce payment products
• Expertise in credit card and international alternative payment solutions
• Expertise in PCI compliance and latest card schemes mandates
• Ability to manage simultaneously multiple projects and client relationships
• Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
• Strong SQL knowledge
• Former experience in programming tools, including .NET and Java

Designation : IOS Developer

Location : HSR, Bangalore

About the Company

Making impact driven by Data. 

Vumonic Datalabs is a data-driven startup providing business insights to e-commerce & e-tail companies to help them make data-driven decisions to scale up their business and understand their competition better. As one of the EU's fastest growing (and coolest) data companies, we believe in revolutionizing the way businesses make their most important business decisions by providing first-hand transaction based insights in real-time.. 

About the Role

We are looking to hire an iOS Developer to design and build functional applications compatible with a range of iOS devices. Your primary focus will be developing high-end iOS applications with a commitment to delivering sophisticated design, creation of quality products and collaborating with the design team for new features,  identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

 If you have a strong working knowledge of iOS Frameworks and IMAP Protocol, are hungry to learn, compassionate about your work and are familiar with the mentioned technical skills, we’d love to speak with you.

What you’ll do

• Design, build, upgrade and boost email client applications to create an exceptional user experience
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Help maintain code quality, organization, and automatization of application
• Translate application storyboards and use cases into functional applications
• Identify bottlenecks and devise elegant solutions to improve the scope of functionality of the application

• Ensuring quality and performance as per expected specifications.
  

  
  What you need to have

  TECHNICAL SKILLS

  • Extensive experience with iOS Frameworks and understanding of Apple’s design principles and interface guidelines.
  • Deep understanding of native iOS languages & technologies such as Swift, Xcode, UIKit etc.
  • Proficient at coding, client communication and product development.
  • 2 or more years of working experience as an iOS Developer.
  • More than 1 year of working experience with communication-based applications

   

  You are

  
  
  • Excited to learn, are a hustler and “Do-er”
  • Passionate about building products that create impact.
  • Updated with the latest technological developments & enjoy upskilling yourself with market trends.
  • Keen on benchmarking and optimizing deliverables by taking ownership. 
  • Willing to experiment with novel ideas, take calculated risks & work efficiently
  • Driven to achieve objectives by collaborating proactively with team members
  • Someone with a problem-solving attitude, ability to handle multiple tasks while meeting expected deadlines and exceptional communication skills
  • Interested to work as part of a supportive, highly motivated and fun team.

We are seeking a very talented remote/onsite Senior Software Engineer, proficient in front-end and backend development. We prefer to rapidly develop with frequent releases and aim to provide amazing experiences for our end users.

Each engineer is treated as a true owner, with a high degree of ownership and autonomy. We are looking for a product minded, independent thinker -- not someone whose hand we will hold to make product decisions. We aim for a lean, fast-moving team that prefers to avoid meetings and focus 100% on driving impact.

Responsibilities:

• * Work with cutting-edge front-end and back-end technologies in designing, building, and maintaining performance, responsiveness, and delightful experiences for our customers.
• * Write high-quality front-end & back-end code, complete with automated unit and integration tests, as well as participate in code reviews.
• * Partner with product, marketing, and customer success to develop a highly interactive web application that fosters innovation.
• * Collaborate with other Software Engineers to evaluate and recommend new technologies, and help to continuously modernize and mature our front-end implementations and best practices.

Ideal Candidates Will Have:

• * Minimum of 4 years' experience in fast-paced, nimble teams building software at scale
• * Possesses deep understanding of JavaScript beyond libraries or frameworks (i.e. Core JS, not just jQuery or Angular).
• * A proven ability to deliver an amazing user experience.
• * Have detailed knowledge of responsive CSS, the box model, semantic markup, and HTML5.
• * An appreciation for good design, and the desire to translate visual ideas into working, beautiful code.
• * Experience in building scalable solutions with a high level of code quality through automated tests and good architecture.
• * Ability to solve complex data problems and think of best ways to present these to users.
• * Strong team player with excellent communication skills and high degree of ownership and drive.

Candidates with varying backgrounds are encouraged to apply. We do not require prior knowledge of technologies in our stack, only a desire to learn them.

We’re seeking an expert Full-Stack developer ( Expert in  HTML 5, PHP, Canvas & JQuery) to help us update our back-end admin. You will work from layouts in Adobe XD and Anima and work side by side with our development team in Manila and coordinate tasks and timelines to complete our  project.  Estimate full-time 3 month timeline- possibility may need you for ongoing freelance work after project completion.

We are looking to hire a temporary, freelance position for now. 


REQUIREMENTS

• At least 3 year(s) of working experience in eCommerce web development  is  required for this position

• Strong knowledge of current architectural approaches to web-based applications development

• Experience with Agile development projects

• Ability to effectively manage changing and multiple priorities

• Experience with PHP, CSS, HTML / HTML 5, Javascript coding

• MVC based PHP framework (Laravel)

• jQuery/AJAX/JSON or other Javascript frameworks (AngularJS, React Backbone, etc)

• HTML5 Responsive framework (Bootstrap, foundation, skeleton, etc)

Knowledge of Linux command-line

• Experience of using version control (Github, Subversion, BitBucket, Adobe Photoshop, Adobe XD, Anima)

• Knowledge and understanding of how to update modules using Angular or React 

• Knowledge and understanding of Databases (MySql/MSSQL)

• Knowledge and understanding of SEO tools application

• Experience with open-source software

• Enjoy mentoring team members; helping them to advance their technical skills

• Must be able to stay on top of advancing internet and computer technology and its effects to the business environment

• Be willing to work in a research capacity ñto find, test, and critically review open-source frameworks and technologies.

HOW TO APPLY

Make an intro answering the following questions:

1) Provide an example of a web application that you've built that uses HTML 5, Canvas or where multiple files can be uploaded simultaneously