AR Analyst/senior AR Analyst

Key Responsibilities

• Manage customer portfolios and follow up on outstanding payments.
• Monitor Accounts Receivable (AR) ageing and overdue invoices.
• Handle customer disputes related to invoices, pricing, taxes, and billing.
• Coordinate with internal teams to resolve payment and invoice issues.
• Track customer payment commitments and maintain accurate records.
• Support account reconciliation and cash application activities.
• Prepare daily, weekly, and monthly reports on collections and disputes.
• Maintain customer records and follow company policies and procedures.

Mandatory Requirements

• Minimum 2 years of overall experience.
• At least 1 years of experience in Dispute Management and/or O2C.
• Experience in B2B Collections and customer portfolio handling.
• International voice process experience is mandatory.
• Graduation is mandatory.
• Good English communication skills.
• Must be comfortable working in US shifts.

Key Responsibilities & Skills:

• Mentor, guide, and train team members.
• Monitor process quality and team performance.
• Resolve process-related queries and provide guidance.
• Ensure process accuracy and efficiency.
• Support continuous learning and process improvement.

Process Knowledge:

• Strong hands-on experience in Medical Billing and Accounts Receivable (AR).
• Good understanding of EVBV and Authorization processes.

Why Join IMBS?

✅ Career Growth Opportunities

✅ Learning & Development

✅ Collaborative Work Environment

✅ Recognition & Rewards

Job Title: OTC (Order to Cash) – Accounts Receivable

Location: Hyderabad

Experience: 12 Years

Job Description:

We are looking for an experienced OTC professional with strong expertise in Accounts Receivable (AR) and Order-to-Cash processes. The candidate should have hands-on experience managing customer accounts, billing, collections, cash application, reconciliations, and resolving payment discrepancies.

Key Responsibilities:

• Manage end-to-end Order-to-Cash (OTC) operations.
• Handle Accounts Receivable, invoicing, collections, and cash application.
• Perform customer account reconciliations and resolve billing disputes.
• Monitor outstanding payments and overdue invoices.
• Manage accounts receivable reporting and month-end closing activities.
• Coordinate with internal teams and customers to resolve payment issues.
• Identify process improvements to improve collection efficiency.

Mandatory Skills:

• Order to Cash (OTC)
• Accounts Receivable (AR)
• Invoicing and Collections
• Cash Application
• Account Reconciliation

Experience: 12 Years

Location: Hyderabad

Interested candidates can share their updated resume.

Hiring: Oracle ARCS Consultants | 3–11+ Years

Location: Delhi NCR/Pune

Required Skills & Experience

• 3–11+ years of relevant experience in Oracle ARCS.
• Hands-on experience in Account Reconciliation Cloud Services or similar Oracle EPM platforms.
• Strong understanding of Reconciliation Compliance and Transaction Matching modules.
• Experience in ARCS support, configuration and implementation.
• Good understanding of bank reconciliation processes and transaction matching rules.
• Experience with Data Management integrations.
• Knowledge of reconciliation profiles, formats, workflows and rules.
• Experience in month-end closing support.
• Ability to troubleshoot configuration, data and process-related issues.
• Strong analytical, communication and stakeholder management skills.

Interested candidates can share cv : snigdhaattheratebeanhr.com

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities :

• Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including product engineering and management, to resolve complex cases.
• Research and troubleshoot customer questions, ensuring accurate and timely solutions.
• Maintain detailed records of customer interactions and case resolutions.
• Share knowledge and best practices with team members to foster a collaborative environment.
• Strive to exceed customer expectations by delivering world-class service.
• Continuously develop product and industry knowledge to enhance support capabilities.

Does this position require a degree? :

Yes - The position has a strict, non-negotiable degree requirement. Equivalent experience is NOT permitted, and ALL applicants without the listed required degree WILL be disqualified.

Qualifications :

• Bachelor’s degree is mandatory from a recognized university.
• Excellent time management and organizational skills.
• Strong listening and communication skills, both oral and written.
• Demonstrated ability to problem solve and troubleshoot customer issues.
• Self-motivated and proactive team player with a collaborative mindset.
• Desire to provide outstanding customer service and exceed expectations.
• Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

• Prior customer service experience of 2+ years.
• Experience supporting accounting or finance software products or Accounting degree.
• Ability to adapt quickly to new technologies and processes.

Key Responsibilities

• Manage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.
• Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.
• Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.
• Analyze aging reports, payment patterns, credit limits, and account statements.
• Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.
• Maintain accurate account updates, collection notes, approvals, and documentation.
• Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.
• Achieve defined collection targets, SLAs, and quality standards.

Mandatory Criteria

• 4+ years overall experience with 2+ years in B2B Collections/O2C.
• International Voice & Portfolio Handling – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication and analytical skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization mandatory.
• Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.

Hiring: OTC Collections Executive

Experience: 1–3 Years

Location: Chennai

Required Skills:

Experience in OTC Collections / Accounts Receivable.

Payment follow-ups and outstanding invoice management.

Good communication and customer-handling skills.

Key Responsibilities

● Manage day-to-day Accounts Payable (AP) including vendor invoices, payments, reconciliations and outstanding balances.

● Manage Accounts Receivable (AR) including invoicing, collections, customer reconciliations and ageing.

● Maintain accurate books of accounts and perform regular bookkeeping and General Ledger accounting.

● Prepare and review journal entries, accruals, provisions, prepayments and adjustments.

● Perform bank, vendor, customer and balance sheet reconciliations.

● Own the month-end and year-end financial closing process.

● Prepare and review Profit & Loss, Balance Sheet and Cash Flow Statements.

● Ensure that all accounting transactions are correctly classified and flow accurately into

the financial statements.

● Prepare schedules and supporting documentation for financial reporting and audits.

● Handle applicable taxation, GST, TDS and statutory compliance activities.

● Track and resolve accounting discrepancies and reconciling items.

● Support accounts payable/receivable ageing, working capital and cash-flow monitoring.

● Coordinate with auditors, consultants, vendors and internal stakeholders as required.

● Maintain strong accounting controls and ensure compliance with applicable accounting

standards and company policies.

● Assist in improving accounting processes, reconciliations and reporting workflows.

Required Skills

● 5–8 years of hands-on accounting / finance operations experience.

● Strong experience in AP, AR and General Ledger accounting.

● Excellent understanding of bookkeeping and the accounting cycle.

● Strong knowledge of Balance Sheet, P&L and Cash Flow Statement preparation.

● Experience handling month-end / year-end financial closing.

● Strong understanding of how transactions flow from books → GL → trial balance →financial statements.

● Experience with GST, TDS and taxation.

● Strong reconciliation skills.

● Good knowledge of accounting principles and financial reporting.

● Advanced MS Excel skills.

● Experience with ERP/accounting systems such as SAP, Oracle, NetSuite, Tally, Zoho Books or similar is preferred.

● Strong attention to detail and ability to independently identify and resolve accounting issues.

Preferred

● CA / CMA / ACCA / M.Com / MBA Finance or equivalent.

● Experience in a SaaS, technology, startup or international finance environment.

● Exposure to US accounting / US GAAP is an advantage.

● Experience working with overseas entities, currencies or international transactions is a plus.

The ideal candidate should be comfortable going from:

Invoice / Transaction → Journal Entry → Ledger → Reconciliation → Trial Balance →

Month-End Close → P&L / Balance Sheet / Cash Flow

Role & Responsibilities

• Lead end-to-end O2C/AR & B2C Collections operations and manage the complete portfolio.
• Manage team performance, productivity, quality, collections, and SLA/KPI targets.
• Handle International Voice Collections, customer escalations, and stakeholder management.
• Monitor ageing, recovery, DSO, cash flow, and outstanding receivables through regular MIS and reporting.
• Drive process improvements, automation, transitions, and operational excellence.
• Collaborate with Finance, Sales, Operations, and other cross-functional teams.
• Coach and develop team members while ensuring process compliance and governance.

Mandatory Requirements

• 10+ years overall experience with 4+ years Team Lead/Managerial experience.
• International Voice + Portfolio Handling – Mandatory.
• 2+ years B2C Collections/O2C experience – Mandatory.
• Domestic Voice experience not acceptable.
• Excellent communication, leadership, analytical, and stakeholder-management skills.
• Comfortable with US shifts and one-way cab facility.
• PF registration with previous organization is mandatory.
• Knowledge of SAP/Oracle/ERP systems preferred.
• Bachelor's degree in Finance/Accounting/Business or related field; MBA preferred.

AP/AR & Data Entry Specialist

Experience: 0–2 Years

Employment Type: Full-Time

Location: Chennai – In Person

About the Role

We are looking for an AP/AR & Data Entry Specialist to support invoice and payment processing for customer accounts.

The role involves entering invoices, recording customer payments, applying payments to invoices, and checking financial documents for accuracy.

Training will be provided on the customer processes and applications.

Key Responsibilities

• Enter and process invoices accurately in customer systems.
• Review payment remittances received through email.
• Enter customer payments and cash receipts.
• Apply payments to the correct customer invoices.
• Process credit memos and apply them when required.
• Check invoices, payment details, and supporting documents for accuracy.
• Update and maintain financial records.
• Work with emails, Excel, PDF documents, and web-based applications.
• Follow customer-specific processes and instructions.
• Complete assigned work accurately and within required timelines.
• Raise questions when information is missing or unclear.

Requirements

• 0–2 years of experience in Accounts Payable (AP), Accounts Receivable (AR), accounting data entry, or a similar role.
• Basic understanding of invoices, payments, and customer accounts.
• Good typing and data entry skills.
• Strong attention to detail and accuracy.
• Good working knowledge of Microsoft Excel and Outlook.
• Comfortable working with PDF documents and online applications.
• Good communication skills.
• Ability to learn new applications and processes quickly.

Good to Have

• Experience with cash application or cash receipt processing.
• Experience with QuickBooks, Sage, Stampli, Ramp, or similar applications.
• Experience working with multiple customer accounts.
• Basic knowledge of accounting processes.