AI / Machine Learning Engineer- Apprication pvt ltd

Position: SFCC developer

Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)

Location: Gurgaon

Key Deliverables (Essential functions & Responsibilities of the Job):

• Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
• Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live. 
• Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
• Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
• Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
• Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
• Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
• Accountable for project delivery of applications or technology in time & budgets.  
• Manage personnel and outside contractor(s) as required.
• Establish budget with user approval and monitor actual charges in line with work performed.  Accountable to operate within annual budget. 
• Where required, to provide leadership, welfare and coaching to your team.

Key Relationships: 

• Internal business customers in eComm & digital.
• Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
• Internal staff - direct reports (where applicable)
• IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

• This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
• Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
• Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture. 
• Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
• Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
• Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
• This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
• Ability to effectively interact with all levels of business via phone, written communication and in person.
• Management and leadership skills.

We are currently looking for a detail-oriented Test Engineer to join our team. The ideal candidate should have expertise in manual testing, along with a basic understanding of Selenium automation testing and Python.

🌏 Job Location: On-Site

What You Will Be Doing

• Perform manual testing on software applications to ensure quality and performance standards are met.
• Create, maintain, and improve test frameworks to ensure comprehensive test coverage.
• Work together with Developers, Product Managers, and other stakeholders to identify and resolve software issues.
• Assist in Test Automation efforts using Selenium and Python scripts.
• Develop end-to-end testing strategies and prepare test plans through the use of quality processes and methodologies.
• Writing and executing test plans for Functional, Regression, Integration, end-to-end performance and user acceptance testing.
• Create comprehensive documentation and communicate extensively with cross-functional teams to deliver a high-quality product.
• Recommend improvements in software to enhance user experience.
• Works together with the team to enhance and improve quality of the Web and Mobile apps.

What You’ll Need

• Min. 3 months of experience as a Test Engineer.
• Good debugging skills and troubleshooting.
• Experience in Manual Testing, Selenium (Basic), Python (Basic).
• Excellent communication and collaboration skills.
• Experience in Functional, Regression, Integration, Performance Testing.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Understanding the Software Development Life Cycle (SDLC), Testing concepts and methodologies.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

• Minimum of 5+ years of experience in IT industry at VMware NSX Design/Implementation Projects.
• Minimum 3+ years of experience in industry leading load balancer and security products (Mandatory)
• Should have solid hands-on experience in VMware Avi, NSX V and/or NSX-T.
• Hands on installation and configuration experience with Base NSX-V & NSX-T Components, VTEP's, Load Balancer, LB Rules, Security components, etc.
• Strong understanding of and experience in TCP/IP, DNS, Http, SSL, DHCP.
• Proficiency in vSphere products and technologies like HA, vMotion, DRS, and Update Manager, Administration, etc would be a plus.
• Exposure to enterprise class architecture or implementation with suite of VMware products including vCenter, vSphere, SAN, RAID, Clustering, Consolidation, Load Balancing, etc.
• Troubleshooting and Debugging of VMware Architecture related issues.
• Strong understanding of Linux/Windows servers.
• Good to have some knowledge in vRA/vRO.
• Good to have Any Automation Experience with PowerShell/Python/Bash/Ansible and basic knowledge of VMware API’s.
• Good to have some knowledge of Kubernetes and Dockers.
• Succeed in a team environment.

• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiar with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal )
• Ability to multitask, prioritize and manage time effectively
• Empathy and Compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft office and G-suite (google)
• Basic knowledge of Microsoft Excel for reporting purposes is a MUST
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer Obsession
• High integrity
• Decisiveness

Roles & Responsibilities:

• Develop test plans, test environment and test scenarios for new product features
• Improve test efficiency by adapting an automated approach 

Requirements:

• Should have 1-3 years of IT experience in software testing/automation
• Should have a bachelor’s/master’s degree in engineering/technology from a reputed college/university
• Strong communication skills, both verbal and written
• Should be a good team player who enjoys collaborating with others 

Technical Skills:

• Proficiency in a scripting language, such as Python, Shell Scripting
• Experience in JavaScript test automation frameworks – Protractor/Selenium/TestNG (Primary)
• Experience in developing Continuous Integration pipelines using Jenkins and GitHUB Actions
• Experience with Source control such as GitHUB
• Experience in working with Postgres, Oracle , SQL DB
• Experience in Docker and any other containerization platform.

Desirable Skills:

• Familiarity with the following is a bonus:
• ​​​​​​​NodeJS and npm    
• Jmeter and Groovy Scripting
• Experience in working with SCXML and VXML
• Experience in Contact center industry is added advantage

Programming Languages: Perl, Python, java. Perl programming with strong OOPs knowledge.

• UI: HTML, JS
• System: Linux must have – good knowledge and shell scripting experience.
• Prior experience in infrastructure automation, monitoring will definitely help.

Description:

The person in this role:

- Will be involved in developing new monitoring scripts, enhancement & defect fixes on existing monitors

- Have to be on-call to support any incoming production/P1 internal issues which need urgent attention (team members are on call for a week and we have a weekly rotation policy within the team)

Preferred skills:

Perl
- Shell scripting

- Unix

- Jenkins

Responsibilities

• Manage the SEO initiatives - strategising, planning and execution
• Define key metrics and SEO road map (including link building strategy)
• Review and analyse analytics and site traffic to gauge positive and negative changes
• Create and execute an SEO plan for the assigned categories to maximise traffic from the
  channel
• Plan SEO tests, collect and analyse data, identify trends and insights on search engine
  algorithms
• Collaborate with Content team to optimise copy and landing pages for search engine
  marketing
• Collaborate with the SEM team for keyword research and complementary campaigns
• Research, analyse and benchmark against competitor performance
• Create and maintain SEO performance dashboard to provide visibility for respective pages
• Communication to team and management on project development, timelines, and results.

What We are Looking for

• Proven track record of building top talent and high performance.
• A Team Player
• Experience managing large scale systems in competitive and rapid growth environments
• Master of on-page & off-page SEO
• Understand the co-relation of content & link-building.
• Who speaks the language of google webmaster & analytics
• Bachelor's degree with experience of 2 - 4 years in Digital Marketing domain.