QA Engineer

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

Job Title : Senior SAP PPDS Consultant

Experience : 6+ Years

Location : Open to USI locations (Hyderabad / Bangalore / Mumbai / Pune / Chennai / Gurgaon)

Job Type : Full-Time

Start Date : Immediate Joiners Preferred

Job Description :

We are urgently seeking a Senior SAP PPDS (Production Planning and Detailed Scheduling) Consultant with strong implementation experience.

The ideal candidate will be responsible for leading and supporting end-to-end project delivery for SAP PPDS, contributing to solution design, configuration, testing, and deployment in both Greenfield and Brownfield environments.

Mandatory Skills : SAP PPDS, CIF Integration, Heuristics, Pegging Strategies, Production Scheduling, S/4 HANA or ECC, Greenfield/Brownfield Implementation.

Key Responsibilities :

• Lead the implementation of SAP PPDS modules including system configuration and integration with SAP ECC/S4 HANA.
• Collaborate with stakeholders to gather requirements and define functional specifications.
• Design, configure, and test SAP PPDS solutions to meet business needs.
• Provide support for system upgrades, patches, and enhancements.
• Participate in workshops, training sessions, and knowledge transfers.
• Troubleshoot and resolve issues during implementation and post-go-live.
• Ensure documentation of functional specifications, configuration, and user manuals.

Required Skills :

• Minimum 6+ Years of SAP PPDS experience.
• At least 1-2 Greenfield or Brownfield implementation projects.
• Strong understanding of supply chain planning and production scheduling.
• Hands-on experience in CIF integration, heuristics, optimization, and pegging strategies.
• Excellent communication and client interaction skills.

Preferred Qualifications :

• Experience in S/4 HANA environment.
• SAP PPDS Certification is a plus.
• Experience working in large-scale global projects.

We are looking for an experienced and dynamic to join our team. The ideal candidate will be responsible for designing, developing, and delivering high-quality technical training programs to students.

• 3+ years of relevant experience
• 2+ years experience with AWS (EC2, ECS, RDS, Elastic Cache, etc)
• Well versed with maintaining infrastructure as code (Terraform, Cloudformation, etc)
• Experience in setting CI/CD pipelines from scratch
• Knowledge of setting up and securing networks (VPN, Intranet, VPC, Peering, etc)
• Understanding of common security issues

Job Description:

As a Customer Sales Executive, your primary responsibility will be to generate sales leads and drive revenue growth for our company. You will engage with potential customers through phone calls. Your goal will be to understand the customer's needs, provide information about our products or services, and ultimately convert leads into sales. 

You will be expected to maintain a deep understanding of our offerings, handle objections effectively. Additionally, you will contribute to the development of sales strategies, collaborate with the marketing team to execute campaigns, and maintain accurate records of all interactions.

Key Responsibilities:

- Prospect and qualify new sales leads.

- Contact potential customers through phone calls, emails, and meetings.

- Present and promote products/services to prospective customers.

- Understand customer needs and recommend suitable solutions.

- Close sales and achieve quarterly and annual sales targets.

- Build and maintain strong, long-lasting customer relationships.

- Collaborate with the marketing team to develop sales strategies.

- Keep abreast of industry trends, competition, and market conditions.

Requirements:

- Proven experience as a Sales Executive 

- Excellent communication and negotiation skills.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail.

- Fluency in English and proficiency in regional languages as applicable.

Benefits:

- Competitive salary and performance-based incentives.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Network Admin

What is the role?

As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key responsibilities

• From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
• Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
• Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
• Provide desktop support to the employees and manage the IT helpdesk.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Responsible for capacity, storage planning, and database performance.
• Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
• Represent the IT department during various internal and external ISMS and Quality audits.
• Maintaining the register of all the IT Assets, Including hardware's and Software's.
• Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
• Maintain procedures and reports that provide technical support to the entire organization.
• Support the implementation of new solutions or applications for the organization. 
• Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

What are we looking for?

• 5+ years of database, network administration, or system administration experience.
• Strong communication, organizational, problem-solving and time management skills.
• Ability to work independently and apply analytical skills.
• Familiarity with various operating systems and platforms.
• BSc/BA in Information Technology, Computer Science, or a related discipline.
• Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.

Whom will you work with?

This is an individual contributor role and you will be reporting to the Head – HR & Admin.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Mandatory: Docker, AWS, Linux, Kubernete or ECS
• Prior experience provisioning and spinning up AWS Clusters / Kubernetes
• Production experience to build scalable systems (load balancers, memcached, master/slave architectures)
• Experience supporting a managed cloud services infrastructure
• Ability to maintain, monitor and optimise production database servers
• Prior work with Cloud Monitoring tools (Nagios, Cacti, CloudWatch etc.)
• Experience with Docker, Kubernetes, Mesos, NoSQL databases (DynamoDB, Cassandra, MongoDB, etc)
• Other Open Source tools used in the infrastructure space (Packer, Terraform, Vagrant, etc.)
• In-depth knowledge on Linux Environment.
• Prior experience leading technical teams through the design and implementation of systems infrastructure projects.
• Working knowledge of Configuration Management (Chef, Puppet or Ansible preferred) Continuous Integration Tools (Jenkins preferred)
• Experience in handling large production deployments and infrastructure.
• DevOps based infrastructure and application deployments experience.
• Working knowledge of the AWS network architecture including designing VPN solutions between regions and subnets
• Hands-on knowledge with the AWS AMI architecture including the development of machine templates and blueprints
• He/she should be able to validate that the environment meets all security and compliance controls.
• Good working knowledge of AWS services such as Messaging, Application Services, Migration Services, Cost Management Platform.
• Proven written and verbal communication skills.
• Understands and can serve as the technical team lead to oversee the build of the Cloud environment based on customer requirements.
• Previous NOC experience.
• Client Facing Experience with excellent Customer Communication and Documentation Skills

Job Summary
Dear Candidates, we Techbit Solution Pvt. Ltd. is looking for a MVC ASP.NET Developer(Fresher) for Mohali location to join our organization.
Responsibilities and Duties

• Candidate must have experience in implementing Web projects using .NET platform using HTML 5, Bootstrap, Latest .NET Frameworks, MVC framework, Angularjs, jQuery, Webapi, Entityframework, Wpf, Wcf.
• Experience in SQL & PLSQL programming in Oracle and SQL Server.
• Must be good in communication and client handling.
• Experience across the development lifecycle with large-scale, highly availability applications Self-starter with ability to work independently and manage own time well Agile experience is desirable but not mandatory.

Required Experience, Skills and Qualifications

• Strong familiarity with Design Patterns and its application in various types of applications.
• Must be good in communication and client handling.

• Good to have SharePoint knowledge.
• **Must have completed 6 months Industrial Training in MVC ASP.NET.

Benefits
**Shift : Both shifts are available (Day / Night)**