QA Engineer

About Company:

Our client is the industry-leading provider of CRM messaging solutions. As a forward-thinking global company, it continues to innovate and develop cutting-edge solutions that redefine how businesses digitally communicate with their customers. It works with 2500 customers across 190 countries with customers ranging from SMBs to large global enterprises.

About the role:

The Director of Product Management is responsible for overseeing and implementing product development policies, objectives, and initiatives as well as leading research for new products, product enhancements, and product design.

Roles & responsibilities:

- Become a product expert on all company's solutions

- Build and own the product roadmap and timeline.

- Develop and execute a go-to-market strategy that addresses product, pricing, messaging, competitive positioning, product launch and promotion.

- Work with Development leaders to oversee development resources, including managing ROI, timelines, and deliverables.

- Work with the leadership team on driving product strategy, in both new and existing products, to increase overall market share, revenue and customer loyalty.

- Implement and communicate the strategic and technical direction for the department.

- Engage directly with customers to understand market needs and product requirements.

- Develop/implement a suite of Key Performance Indicators (KPI's) to measure product performance including profitability, customer satisfaction metrics, compliance, and delivery efficiency.

- Define and measure value of software solutions to establish and quantify customer ROI.

- Represent the company by visiting customers to solicit feedback on company products and services.

- Monitors and reports progress of projects within agreed upon timeframes.

- Write very high quality BRD, PRDs, Epics and User Stories

- Creates functional strategies and specific objectives as well as develops budgets, policies, and procedures.

- Creates and analyzes financial proposals related to product development and provides supporting content showing allocation of funds to execute these plans.

- Write status updates, iteration delivery and release notes as necessary

- Display a high level of critical thinking in cross-functional process analysis and problem resolution for new and existing products.

- Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter.

- Monitor internal processes for efficiency and validity pre & post product launch/changes.

Requirements:

- Excellent communication skills, both verbal and in writing.

- Strong customer focus paired with exceptional presentation skills.

- Skilled at data analytics focused on identifying opportunities, driving insights, and measuring value.

- Strong problem-solving skills.

- Ability to work effectively in a diverse team environment.

- Proven strategic and tactical leadership, motivation, and decision-making skills

Required Education & Experience:

- Bachelor's Degree in Technology related field.

- Experience in working with a geographically diverse development team.

- Strong technical background with the ability to understand and discuss technical concepts.

- Proven experience in Software Development and Product Management.

- 12+ years of experience leading product teams in a fast-paced business environment as Product Leader on Software Platform or SaaS solution.

- Proven ability to lead and influence cross-functional teams.

- Demonstrated success in delivering high-impact products.

Preferred Qualifications

- Transition from software development role to product management.

- Experience building messaging solutions or marketing or support solutions.

- Experience with agile development methodologies.

- Familiarity with design thinking principles.

- Knowledge of relevant technologies and industry trends.

- Strong project management skills.

About HighLevel

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.

We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home

We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

About the team

The Expansion Products team is responsible for driving volumetric & usage-based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. 

The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc. 

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel

• It’s never somebody else’s job
• We are passionately focused on adding value for our users
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested
• We take care of our team so our team can take care of our users
• We embrace that improvement is constant and iterative
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers

About the role

We are looking for an experienced leader with strong technical and communication skills who has formed, led, inspired and managed a team of engineers and led product from conception to deliverables and contributed in development, maintenance and scaling it.

Currently we process over a million messages and emails within our system every week. You will be responsible for strategizing, conceptualising and leading the development effort for the ISV team which will impact revenue generation for every agency in our platform for each message, call and email being processed. 

Type - Full Time (Remote in India)

Your Responsibilities

1. Responsible for developing backend services to provide integrated Twilio and Mailgun/Sendgrid capabilities within the platform.
2. Lead architectural design decisions and technical strategy for the project.
3. Build a solid financial system to process rebilling for each message/email being processed.
4. Creating / Customizing various web applications in Node.js, Vue.js
5. Manage, lead, review work and train a team of great engineers working with you.
6. Help fellow team members in career growth and guidance with regular 1-1s and review meetings.
7. Writing clean, tested, manageable code for services that scale to affect thousands of users everyday.
8. Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.

Your Core Skills

1. Solid Experience in Backend engineering with Node.js.
2. Proficient in dashboard development for various applications and should be comfortable understanding the flow of the software.
3. Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build transactional systems.
4. Understanding of distributed computing systems and corresponding technologies.
5. Hands-on experience in Node.js, REST-based Web Services and app development with modern frontend frameworks such as Vue.js, React.js, Angular etc. in a commercial environment.
6. Should have experience with web services standards and related technologies (XML, JSON, REST, SOAP).
7. Ability to design and build web services, and integrations with third parties through API.
8. Proficient understanding of code versioning tools such as Git / SVN.
9. You have a deep understanding of micro-services architechture 
10. You have experience building event based systems (webhooks & listeners) 
11.  

Additional Skills

1. Experience with GCP technologies
2. Experience with Docker
3. Experience integrating Twilio / Plivo or similar APIs.
4. Experience with Mailgun / Sendgrid APIs.
5. Familiarity with banking / transactional applications.

Job Description
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities
	Translate designs and wireframes into high quality code
	Design, build, and maintain high performance, reusable, and reliable Java code
	Ensure the best possible performance, quality, and responsiveness of the application
	Identify and correct bottlenecks and fix bugs
	Help maintain code quality, organization, and automatization
Skills
	Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
	Familiarity with RESTful APIs to connect Android applications to back-end services
	Strong knowledge of Android UI design principles, patterns, and best practices
	Experience with offline storage, threading, and performance tuning
	Ability to design applications around natural user interfaces, such as “touch”
	Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
	Knowledge of the open-source Android ecosystem and the libraries available for common tasks
	Ability to understand business requirements and translate them into technical requirements
	Familiarity with cloud message APIs and push notifications
	A knack for benchmarking and optimization
	Understanding of Google’s Android design principles and interface guidelines
	Proficient understanding of code versioning tools, such as Git
	Familiarity with continuous integration

At Klozet, We are building a launchpad for fashion designers and a virtual cloud-based wardrobe for the consumers. To do that we are creating a simple and beautiful product experience.
We are looking for a mindful, empathetic, self-motivated member to join our team to help us move thinking forward. With a strong focus on growth and personal development, Klozet is the ideal place to take your career to the next level in a fast-paced environment built on mutual trust and respect.

What will you do?

As a core technical member of the team, you'll architect and build the mobile app from scratch. You'll be working closely with the core and technology team to lead engineering planning, and bring an innovative and delightful product to life. You'll sweat the details and make things shine. You'll grow our engineering team and build a high-performance engineering culture.

Who are you?

• You have 2+ years of experience in high scale products. Experience in e-commerce products will be a plus.
• You have experience in React native development and have built products in a start-up environment.
• You have a stronghold on programming, architecture, design pattern to lead long term scalable, stable and flexible tech.
• You are flexible, dedicated, team leader, curious and passionate about learning.

We'd particularly love it if:

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• You have experience with react native build tools.
• You are familiar with native iOS and android development.
• You have experience in RESTful APIs, automated testing suites like Jest & mocha.

Sounds like you? We'd love to hear from you.

This role is based out of Gurgaon.