Market Research Specialist

The Role

 We’re building our outbound sales development engine in-house, and you’ll build it from the ground up. This is a founding leadership role: first you stand up the system — process, tooling, lists, scripts, and targets — then you hire, ramp, and coach a pod of 4–5 SDRs who book qualified demos for our Account Executive team. Expect to be a player-coach early: carrying outreach and building pipeline yourself while you put the foundation in place.

The program is deliberately sequenced — process and infrastructure first, people second — and reps are given a real ramp window to build pipeline before they’re held to full delivery. You’ll own that plan end to end and report into the Marketing Director.

What You’ll Need

• 5+ years in sales development, including 2+ years managing or leading SDRs

• Experience selling into the US market.

• B2B SaaS background; healthcare or dental experience is a strong plus.

• Track record building or scaling an outbound team from an early stage — comfortable as a player-coach at the start.

• HubSpot fluency; data-driven, and you run a team from the scorecard.

• Strong coaching, hiring, and communication skills.

At BigThinkCode, we build innovative technology solutions that solve complex enterprise challenges. We are looking for a highly skilled Go/Golang Engineer who thrives in building low-latency, distributed systems and enjoys working on security sensitive platforms.

This role offers the opportunity to work on cutting-edge SaaS platforms, building scalable backend systems that operate in demanding environments requiring high reliability, security, and performance.

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Experience required: 4 - 6 years

Work location: Chennai

Joining time: Immediate – 4 weeks

Work Mode: Work from office / Hybrid

Must have skills:

• Hands on expertise in Go / Golang, low-latency routing, distributed systems.
• Experience designing and troubleshooting low-latency applications.
• Experience in enterprise software deploy / developing SaaS application is a plus
• Event drive architecture (EDA) microservices project experience is a plus.
• Additional programming knowledge: Typescript or NodeJS or Python
• Hands on experience using docket containers and Kubernetes.
• Aware about Observability, Asynchronous and Loose Coupling.
• Familiar with deep knowledge on infrastructure and customer application deployment
• Work with message brokers and streaming technologies such as Kafka, or similar event-driven platforms.

A skilled Go/GoLang Developer with 4–6 years of experience in building scalable applications using event-driven architecture within distributed systems. The ideal candidate should be comfortable in low level programming, high-performance backend services and have a strong understanding of Observability, asynchronous programming patterns.

Experience or exposure to knowledge embedding and vectorization techniques is a strong plus, especially in the context of modern data-driven or AI-powered systems.

Required Skills

• 4+ years of hands-on experience with Go / Golang
• Strong engineer with security-sensitive, correctness-critical code paths
• Engineer worked on SAAS / On-prem environment
• Experience with containerization tools like Docker and orchestration tools like Kubernetes

Ideal Candidate:

We are looking for engineers who:

• Have strong ownership mindset and platform thinking.
• Can balance correctness, performance, and simplicity under pressure.
• Are comfortable making architectural decisions in distributed environments.
• Use AI-assisted development tools effectively while maintaining engineering judgment.
• Can distinguish robust production-grade solutions from generated boilerplate code.
• Have experience supporting SaaS, hybrid-cloud, or on-premise deployments.

Why Join Us:

• Collaborative work environment.
• Exposure to modern tools and scalable application architectures.
• GHI cover for employee and eligible dependents.
• Tax beneficial salary structure.
• Comprehensive leave policy
• Competency development training programs.

We are looking for a dynamic and detail-oriented HR Executive to support the human resources department in all facets of HR operations. This role involves managing employee relations, recruitment, performance management, training, and administrative duties to ensure smooth HR processes and a positive work environment.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3+ years of experience in an HR role, preferably in a fast-paced environment or organization.
• Experience with HRMS/HRIS (Human Resource Management Systems) and MS Office Suite (Excel, Word, PowerPoint) is preferred.

Skills and Abilities:

• Strong knowledge of HR practices and labor laws.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills with attention to detail.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities:

· Responsible for Technology hiring across levels and manage a team of recruiters

· Responsible for end to end Talent Acquisition including planning and strategizing for deliverables, sourcing and attracting candidates through various active and passive channels; candidate engagement; stakeholder management; reporting; database management etc.

· High end ownership of the deliverables.

· Focus on priorities, drive & deliver successfully.

· Maintain effective communication with the hiring managers and candidates.

· Build influential candidate relationships throughout the process.

· Follow and practice latest recruitment trends and strategies.

· Build and maintain network of potential candidates through proactive market research and networking.

· Proactively resolve bottle necks.

· Prepare and submit timely progress reports to various stakeholders.

· Involve in various initiatives for process improvement and talent branding

What are we looking for?

· Proven 5 -10 years of experience in technical recruitment with excellence in hiring across levels, stakeholder management, database management, reporting etc

· Ability to manage a team of recruiters and sourcers

· Expertise in stakeholder management and leading an entire unit of hiring independently

· Possess the ability to assess candidates against profiles and the culture

· Strong understanding about engineering and product requisitions

· Demonstrated ability to manage competing priorities and work under tight timelines

· Excellent communication and interpersonal skills

· Impeccable multitasking and organizational skills

· Always pushing the limits

· Excellent relationship building and analytical skills

· Knowledge of latest recruitment trends and practices

· Proven skills in attracting candidates through various social media channels

· Detailed oriented, organized, discrete and dedicated professional

account management experience specifically with a Market Research Agency or Online Provider  Candidate Requirements: • Bachelor's degree in related field or equivalent work experience • Candidates must have 6+ years of account management experience specifically with a Market Research Agency or Online Provider coming equipped with a demonstrated network and proven track record • Excellent and effective verbal and written communication skills in English • Knowledge of project management tools and concepts • Proficiency with MS Word & Excel Key Responsibilities: These include the following. Other duties may be assigned at the discretion of management in the context of the role: • Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate • Drafting proposals & quotations for Quantitative projects as well as Qualitative projects • Planning projects and budgets i.e. work weeks estimates, operations capacity, gross profit, Cost estimation on operations • Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives • Partner with Business Development and Alliances team to onboard new clients and partners • Report on key performance metrics   

Responsibilities :

• Design and write lots of bug-free, efficient, scalable, and reusable code
• Developing front-end architecture and ensuring responsiveness of the application
• Work across the full stack, building highly scalable products that enable positive user experiences and measurable business growth. 
• Working on refactoring the current codebase and determining the root cause for the most complex software issues and developing practical, efficient, and permanent technical solutions
• Optimizing backend services to scale for a few hundred concurrent users
• Develop APIs and scripts using backend programming languages like Node.js and Nest.js 
• Dockerizing different services and automating our AWS infrastructure provisioning steps
• Design and implementation of continuous integration and deployment. 
• Determine process improvements, and best practices, and develop new processes
• Mentor and coach other software engineers
• Integrating with third-party APIs and existing frameworks.
• Ensuring responsiveness of applications and writing maintainable, scalable, and unit-testable code. Be passionate about the long-term stability, scalability, and reusability of shared components.
• Implement new requirements, handle change requests, and fix bugs for different releases. Deliver a high-quality and functioning code.
• Integrating solutions to enterprise software and legacy software
• Actively Participate in sprint ceremonies and work towards continually improving the process
• Prioritizes tasks and keeps manager up to date on status and roadblocks
• Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis
• Prepare thorough technical documentation which can be used by other engineers
• Stay up to date with new technologies and determine how to incorporate these into future platform capabilities

Requirements:

• Minimum 4-8+ years of overall experience developing B2B SAAS products 
• 3+ years of Experience working on React.js and its core principles
• Bachelor's degree in Computer Science or a related field
• Hands-on experience with Node.js and Express.js including state management like Redux
• Good understanding of NestJS, Next.JS, Tailwind CSS, Server-Side Rendering, Storybook/Bit, Bootstrap, and Material UI.
• Thorough understanding of modeling and scaling databases like MongoDB, DynamoDB or Firestore
• Deep understanding of object-oriented JavaScript and design principles and standards
• Hands-on experience in UI optimization best practice implementations
• Understanding of Serverless architecture like Lambda or Google Cloud functions
• Significant experience in developing high-performance, distributed, and scalable applications with container deployment (Docker and Microservices)
• Well-versed with collaboration, and Testing tools like Git, Swagger, and Cypress
• Proven experience with unit testing, integration testing, and end-to-end testing.
• Knowledge of open-source technologies and common front-end development tools such as Babel, Webpack, NPM, PNPM etc.
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of Nginx and AWS services like S3, and EC2 will be helpful

Preferred Skills:

• Exposure to Terraform, GItlab CI/CD, and GitOps is a plus
• A keen eye for UX has experience building complex B2B applications
• Comfortable working in a dynamic startup environment where experimentation is one of the most common practices for product innovation and improvements
• Basic understanding of the Figma Tool and app development via React Native
• Good experience with deploying applications on AWS & DevOps

Nice to Have:

• Great learning attitude and eagerness to take ownership
• Passionate personality with great enthusiasm for life outside of work
• Critical thinker and a problem solver who has a sense of urgency and wants an interesting job that pushes you out of your comfort zone.
• An innovator who is inspired by the endless ways in which everything we do can always be improved
• High-energy personality, with a strong and demonstrable work ethic

What we Offer:

• Competitive salary 
• Health Insurance
• Remote working environment
• Workday Swap
• Learning Culture