Sales Development Representative

Role: React UI Lead

Exp: 8+ Years

CTC: up to 30 LPA

Mode of Interview: 2 rounds onsite + 2 online

Required Skills and Qualifications: 

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience). 
• Proven experience (>8 years) as a UI developer with expertise in HTML5, CSS3, JavaScript/TypeScript 
• Proven experience in front-end frameworks React (must), Angular(good to have), Vue.js(good to have). 
• Solid understanding of responsive web design, accessibility, and cross-browser compatibility. 
• Experience leading a team of UI developers in an agile environment. 
• Strong problem-solving skills and ability to troubleshoot complex issues. 
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams. 
• Experience with version control systems (e.g., Git) and CI/CD pipelines. 
• Experience with UI testing frameworks and tools (e.g., Jest, Cypress) is a plus. 
• Knowledge of UX design principles and familiarity with UX design tools (e.g., Sketch, Adobe XD) is desirable. 
• Ability to prioritize and manage multiple tasks in a fast-paced environment. 
• Experience building a UI for multi-tenant SaaS platform. 

Are you a Product Manager with a deep love for pets and a passion for creating exceptional customer experiences? Do you want to be part of a hyper-growth company that truly puts pet parents in control of their mission to give the best to their pets?

Supertails is on a mission to revolutionize pet care in India, and we're looking for a Product Manager to own and scale our customer experience initiatives for the e-commerce division. We are a tech-first company backed by India’s top consumer investors, and we believe the right product, augmented with AI, is the way to solve customer needs.

If you believe technology can transform pet care outcomes and thrive in a hyper-growth environment, this is for you.

Who are we looking for?

You are a first-principles product thinker who understands user journeys and is excited to improve the post-purchase experience through technology. You have a strong pulse on customer behavior, CX, and operational excellence, and have likely worked in B2C e-commerce environments.

You'll be a great fit if you are:

• A pet parent
• Passionate about building intuitive, high-impact user-facing services.
• Someone who thrives in environments with high ownership and cross-functional collaboration.
• A collaborative leader and a passionate advocate for the customer, skilled at aligning cross-functional teams to build the best possible experience.
• A data-savvy product builder who is excited to define the key metrics and build the foundation for a data-driven customer experience.
• Able to analyze user behavior, postulate theories, run experiments, and iterate rapidly.
• You have at least 2-3 years of experience in product management, preferably within e-commerce or retail tech.

Why you'll love this role:

• Be a Pet Parent: Your empathy and firsthand experience with pets are our superpowers—this is a non-negotiable for us!
• Disrupt a Booming Market: Play a key role in a 25% CAGR pet care industry, backed by top investors.
• Impact-Driven: Improve the post-purchase experience, solve customer queries, and empower agents, making a real difference for pet families.
• Ready to combine your product prowess with your passion for pets? Come build the future of pet care with us!

Job Responsibilities:

● Design, test, and build scalable backend python services

● Closely collaborate with marketing and product teams to build innovative, robust, and easy-to-use features that serve.

● Developing high-quality code based on detailed designs that cater to the product requirements.

● Responsible for troubleshooting, testing, and maintaining the core product software and databases to ensure strong optimization and functionality

Required Skills:

● Degree in Computer Science, Software Engineering or equivalent.

● Minimum 3+ years experience in software development.

● Expertise in Python 3.7, Django 2.2+, and REST APIs.

● Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment

● Hands-on, self-starter, capable of working independently

● True love for technology and what you do

● Maniacal attention to detail

About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind thatit is looking to add a Customer Support Generalist to our

growing team. Working in the CEST time zone and reporting to the Senior Manager of

Global Support, you will have the opportunity to help support our internal teams and

accelerate our growth. We believe in bringing your whole self to work. We are committed to

building a diverse team and embracing an inclusive culture. If you are looking to get in on

the ground floor of a high-growth startup and be a part of a founding team, we’re excited to

chat with you.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Support Generalist, you’ll be responsible for:

 Supporting our internal Customer Experience Team by fulfilling Partner Requests

 Uploading settings in Bulk for our Partners

 Assisting in Property Management System Migrations

 Adding newly translated articles to our Help Center and updating existing articles

 Collaborating cross-functionally to share and learn from best practices

 Assisting our Customer Success team to prep for Executive Business Reviews

 Assisting our Customer Success team with Booking Reviews

 Providing thoughtful, empathetic, and personalized email communication postimplementation

 Be ready to assist other areas of the business as needed

So what kind of person are we looking for in this role? The person who will be successful

in this role will be:

 Curious: By nature, you have a knack for learning the ins-and-outs of software

 Going: You love going above and for teammates and customers

 Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

 Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

 Outgoing: You are enthusiastic and confident in your ability to quickly connect with

new people

Now that we’ve told you what the job looks like, here are the qualifications we're looking

for in a candidate:

 1+ years of experience working in Customer Support or Service

 Willing and able to work in the CEST Time Zone

 Fluent in Spanish

 Strong communication skill and experience communicating difficult, technical

concepts in a professional and thoughtful way

 An empathetic approach with the ability to understand customer pain points and

genuine desire to help our internal team resolve issues

 A drive to identify creative ways to improve the customer experience and don’t

hesitate to suggest new, out-of-the-box ideas

 The desire to dive into issues and understand what is going on beneath the surface.

You know when something is over your head and are not afraid to ask for help

 Experience balancing multiple tasks and customer needs simultaneously. Ability to

prioritize your workday independently

 Ability to handle working in a fast-paced work environment

 Experience working with software or the ability to learn a wide variety of tools.

 Clear, concise, and effective written and oral communication skills.

 Familiarity with Property Management Systems and/or the vacation rental market

 Advanced Excel knowledge ex. Data matching, Vlookups, etc.

So what can you expect after you apply? Your application will be personally reviewed by a

member of the hiring team and if there is a match in your experience and the role,

you will:

 Have a video conversation with someone on our Recruiting team. This is a high-level

conversation about your experience and interest, but also an opportunity for you to

learn more about us

 Complete a writing assignment

 Meet with our Manager of Global Support for a deeper dive video conversation

 Meet with Director of Special Projects, and Head of Commercial

 Speak with our Co-Founder as a final step

 carrying out keyword research using software to optimise web content

• tracking metrics such as organic traffic, conversion rates and time spent on page using platforms such as Google Analytics

• monitoring and reporting on search trends and SEO performance

• Analysing websites and social media pages to make recommendations for improvement

• performing competitor analysis to identify content gaps and areas for improvement in website design

• staying up to date with new SEO, social media and digital marketing industry trends, tools and practices, which are constantly changing

• using Excel spreadsheets to compile reports

• implementing link-building strategies

• making suggestions for SEO-friendly content creation

• providing keyword insights and SEO advice for other teams within the organisation

• optimising webpages for mobile devices.

Job Type: Full-time

Salary: ₹10,000.00 - ₹15,000.00 per month

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

Full stack developer (react, node js)

He can develop independetly website.

Location: Remote (Work from Home)

Job title: NodeJS Developer

Job Type: Full-Time

Experience required: 3+ years

Role

As a NodeJS developer at Techwondoe, you will be designing, developing and deploying applications built using nodeJS techstack. You will start working on a project that has cloud functions, services built using nodeJS and deployed into GCP.

Responsibilities

• Develop cloud functions using nodeJS and services using nestJS
• Write unit tests for all the code with good coverage
• Develop and maintain Cl/CD pipelines in gitlab
• Mentor junior engineers by reviewing their code, guiding them in right direction
• Build quality code that is easily readable, scalable and maintainable

Skills Required

• 3+ years of working experience using nodeJS
• Strong expertise in cloud platforms (AWS or GCP)
• Hands on experience with SQL
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good to have hands on experience with terraform
• Good to have experience in building efficient CI/CD pipelines
• Experience with mentoring junior engineers
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills