Wellness executive

at Curefit

DP
Posted by Deeshma Uthaiah
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Remote only
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1 - 2 yrs
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₹3L - ₹3.6L / yr
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Full time
Skills
Physical Trainer
Wellness Coach
PT
Trainer
Physical fitness
Solution Manager Diagnostics
Laboratory management
Operations

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

 

About Curefit

Cure.fit is an app that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.

 

Cure.fit offers both digital and offline experiences across fitness, nutrition and mental wellbeing through its 3 products, i.e, cult.fit, eat.fit & mind.fit. With the aim to provide the best services to its customers, cult.fit boasts of a state of the art workout facility for athletes to train at. On the nutrition side, there is no other service provider in the market that offers healthy & tasty meals that are calorie counted, so all you need to do is eat.fit.

 

Addressing the core aspect of mental wellbeing, mind.fit aims to bring about a lifestyle change and focuses on relieving day to day stress and improving overall mental wellbeing through yoga and guided meditation. It’s not just fitness. It’s a lifestyle.

 

Strive to #BeBetterEveryday

Founded
2016
Type
Product
Size
20-100 employees
Stage
Raised funding
View full company details
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