Wellness executive

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Job Title: Product Owner – Payments & Funds Transfer

Location: Pune, India

Experience: 5+ Years

Employment Type: Full-time

Job Summary:

We are looking for a skilled and driven Product Owner with proven experience in business and systems analysis within the Payments and Funds Transfer domain. The ideal candidate will possess deep domain knowledge of SWIFT, Clearings, RTGS, and familiarity with SEPA, CHIPS, and Fedwire. You will serve as the key liaison between business stakeholders and technical teams to define, prioritize, and deliver impactful product features in a fast-paced financial services environment.

Key Responsibilities:

• Act as the primary point of contact for product features and roadmap in the Payments domain.
• Gather, analyze, and translate business and system requirements into detailed user stories and product backlogs.
• Collaborate with cross-functional teams including developers, QA, business analysts, and stakeholders.
• Own and manage the product backlog; prioritize features based on business value and technical feasibility.
• Conduct gap analysis, define workflows, and ensure business rules and compliance requirements are captured.
• Participate in agile ceremonies such as sprint planning, reviews, and retrospectives.
• Provide subject matter expertise in payment systems, clearing mechanisms, and regulatory compliance.

Required Skills & Experience:

• Minimum 5 years of experience as a Product Owner or Business/System Analyst in the Payments/Funds Transfer domain.
• Strong understanding of SWIFT, RTGS, and Clearing Systems.
• Working knowledge of SEPA, CHIPS, Fedwire is a plus.
• Proven experience translating business needs into functional and technical specifications.
• Familiarity with Agile/Scrum methodology and tools like Jira, Confluence, etc.
• Excellent communication, stakeholder management, and problem-solving skills.
• Bachelor’s degree in Computer Science, Finance, Business, or related field.

A Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate and nice people who believe you can build a high performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.

Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts and investment professionals/bankers.

We are hiring for our founding team (in Delhi NCR only, no remote) that will take the product from prototype to a landing! Opportunity for disproportionate non-linear impact, learning and wealth creation in a classic 0-1 with a Silicon Valley caliber founding team.

Key Responsibilities:

1.   Data Strategy and Vision:

·       Develop and drive the company's data analytics strategy, aligning it with overall business goals.

·       Define the vision for data analytics, outlining clear objectives and key results (OKRs) to measure success.

2.   Data Analysis and Interpretation:

·       Oversee the analysis of complex datasets to extract valuable insights, trends, and patterns.

·       Utilize statistical methods and data visualization techniques to present findings in a clear and compelling manner to both technical and non-technical stakeholders.

3.   Data Infrastructure and Tools:

·       Evaluate, select, and implement advanced analytics tools and platforms to enhance data processing and analysis capabilities.

·       Collaborate with IT teams to ensure a robust and scalable data infrastructure, including data storage, retrieval, and security protocols.

4.   Collaboration and Stakeholder Management:

·       Collaborate cross-functionally with teams such as marketing, sales, and product development to identify opportunities for data-driven optimizations.

·       Act as a liaison between technical and non-technical teams, ensuring effective communication of data insights and recommendations.

5.   Performance Measurement:

·       Establish key performance indicators (KPIs) and metrics to measure the impact of data analytics initiatives on business outcomes.

·       Continuously assess and improve the accuracy and relevance of analytical models and methodologies.

Qualifications:

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or related field.
• Proven experience (5+ years) in data analytics, with a focus on leading analytics teams and driving strategic initiatives.
• Proficiency in data analysis tools such as Python, R, SQL, and advanced knowledge of data visualization tools.
• Strong understanding of statistical methods, machine learning algorithms, and predictive modelling techniques.
• Excellent communication skills, both written and verbal, to effectively convey complex findings to diverse audie 

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

Senior Full Stack Engineer - TalkingYak

Talking Yak is an Android-based English teaching system made specifically for native Hindi and Tamil speakers.

Our program includes over 400 intelligently-structured videos, thousands of exercises, over 10,000 vocabulary words and phrases, and a system that adapts itself to each learner. In a matter of months, we can elevate most learners to a 100% functional English capability.

We are one team at TalkingYak consisting of honest, moral & ethical individuals who are heard and valued! We hold ourselves accountable- delivering on expectations & celebrating each other for the great work we do!

We’re looking for a senior developer who has a lot of passion towards solving real world problems using technology. 

Below are some of the developer qualities we like a lot,

• Good team player
• Ability to write clean readable code
• Good logical and problem solving skills
• Clear communication skills
• Never give up attitude
• Passionate to learn and acquire new skills

Our current technology stack includes Android, Python, Flask, MongoDB, RabbitMQ, ElasticSearch and AWS. While it is a bonus to have worked on the same set of above listed technologies, it is not a must until you have hands-on experience with similar technologies.

To give you an idea about what you will be working on after joining us, you will be

• Dockerizing different services and automating our AWS infrastructure provisioning steps
• Optimising our backend services to scale for a few hundreds of concurrent users
• Managing our backed service and adding new features to it
• Working on refactoring our current android codebase to a cleaner design
• Mentoring junior developers

While we feel a developer with 4 to 8 years of hands-on experience will be more suitable for this role, it shouldn't be a hard constraint if you have the required skills.

We would love to get in touch immediately and have a conversation, if you feel our interests align.