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11+ Zabbix Jobs in India

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Intuitive Technology Partners
shalu Jain
Posted by shalu Jain
Remote only
2 - 6 yrs
Best in industry
NOC
Zabbix
Dynatrace
Kibana
Monitoring
+6 more

Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery


Experience managing, supporting and deploying network infrastructures
􏰀 Strong ability to diagnose server or network alerts, events or issues
􏰀 Understanding of common information architecture framework
􏰀 Perform proactive monitoring and alerting with using ticketing platform and reporting
􏰀 Ability to perform software upgrades, server and 3rd party application patches, etc.
􏰀 Perform health-check and proactive maintenance of all the infrastructure devices
􏰀 Good time management and organizational skills
􏰀 Ability to handle multiple concurrent tasks and projects with minimal supervision
􏰀 Knowledge of project management methodologies and techniques
􏰀 Good verbal as well as written communication skills
􏰀 Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)
􏰀 Previous customer service or helpdesk experience preferred

 

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Agentic AI Platform

Agentic AI Platform

Agency job
via Peak Hire Solutions by Dharati Thakkar
Gurugram
3 - 6 yrs
₹10L - ₹25L / yr
DevOps
skill iconPython
Google Cloud Platform (GCP)
Linux/Unix
CI/CD
+21 more

Review Criteria

  • Strong DevOps /Cloud Engineer Profiles
  • Must have 3+ years of experience as a DevOps / Cloud Engineer
  • Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
  • Must have strong hands-on experience in Linux administration and system management
  • Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
  • Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
  • Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
  • Must be proficient in scripting languages such as Python or Bash for automation
  • Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
  • Top tier Product-based company (B2B Enterprise SaaS preferred)


Preferred

  • Experience in multi-tenant SaaS infrastructure scaling.
  • Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.


Role & Responsibilities

We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.


Key Responsibilities:

  • Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
  • Build and optimize CI/CD pipelines to support rapid release cycles.
  • Manage containerization & orchestration (Docker, Kubernetes).
  • Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
  • Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
  • Drive cloud security automation (IAM, SSL, secrets management).
  • Partner with engineering teams to embed DevOps into SDLC.
  • Troubleshoot production issues and drive incident response.
  • Support multi-tenant SaaS scaling strategies.


Ideal Candidate

  • 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
  • Strong expertise in AWS, Azure, or GCP.
  • Strong expertise in LINUX Administration.
  • Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
  • Proficient in Terraform/Ansible/CloudFormation.
  • Strong scripting skills (Python, Bash).
  • Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
  • Strong grasp of cloud security best practices.



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Vikgol
Madhuri D R
Posted by Madhuri D R
Remote only
3 - 6 yrs
₹8L - ₹15L / yr
Linux/Unix
TCP/IP
DNS
Voice Over IP (VoIP)
skill iconAmazon Web Services (AWS)
+16 more

Job role: Systems Engineer (L2)

Location: Remote/Bengaluru

Experience: 3-6 years


About the Role:

We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.


Key Responsibilities:

 — Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.

 — Manage and optimize networking components — routers, switches, firewalls, load balancers.

 — Handle incident response — monitor systems, identify issues, resolve production problems.

 — Implement DevOps best practices — CI/CD pipelines, automation, containerization.

 — Collaborate with backend and product teams on system architecture.

— Performance tuning — ensure high availability and reliability of platform.

— Security management — implement security protocols and compliance standards.


Required Skills:

Technical:

  • Linux/Unix administration — strong fundamentals
  • Networking — TCP/IP, DNS, BGP, VoIP protocols
  • Cloud platforms — AWS/GCP/Azure — minimum 2 years
  • DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
  • Monitoring tools — Grafana, Prometheus, Kibana, Datadog
  • Scripting — Python, Bash, Shell
  • Databases — MySQL, PostgreSQL, Redis


Soft skills:

  • Strong problem-solving under pressure
  • Good communication — English written and verbal
  • Team player — collaborative mindset


Good to Have:

  • Experience in telecom/CPaaS/cloud communications industry
  • Knowledge of VoIP, SIP, RTP protocols
  • AI/ML operations experience
  • CCNA/AWS certifications


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Adesso India

Adesso India

Agency job
via HashRoot by Deepak S
Remote only
3 - 10 yrs
₹6L - ₹20L / yr
DevOps
skill iconElastic Search
Log analysis
Linux administration
Monitoring
+2 more

Job Description

We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry. 


Responsibilities:

Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).


Requirements:

DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)

Experience with Docker.

Familiarity with DevOps principles and ticket tools like ServiceNow.

Experience in handling confidential data and safety sensitive systems

Strong analytical, communication, and organizational abilities. Easy to work with.

Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL. 


Skills & Requirements

DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.

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Adesso India

Adesso India

Agency job
via HashRoot by Deepak S
Remote only
5 - 12 yrs
₹10L - ₹25L / yr
skill iconElastic Search
Ansible
skill iconAmazon Web Services (AWS)
DevOps
AWS CloudFormation
+1 more

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.


Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange

We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.


Responsibilities:

Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.

Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.

Improve and fix bugs in installation and automation routines.

Monitor CPU usage, security findings, and AWS alerts.

Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.

Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).

Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.

Integrate data from AWS CloudWatch.

Document all relevant information and train involved personnel in the used technologies.


Requirements:

Experience with Elastic Stack (ELK) components and related technologies.

Proficiency in automation tools like Ansible and CloudFormation.

Strong knowledge of AWS Cloud services.

Experience in creating and managing dashboards and alerts.

Familiarity with IAM roles and rights management.

Ability to document processes and train team members.

Excellent problem-solving skills and attention to detail.

 

Skills & Requirements

Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.

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Adesso India

Adesso India

Agency job
via Hashroot by Sruthy R
Remote only
5 - 20 yrs
₹12L - ₹25L / yr
DevOps
Kibana
Ansible
AWS CloudFormation
Logstash
+4 more

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.


Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange

We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.


Responsibilities:

Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.

Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.

Improve and fix bugs in installation and automation routines.

Monitor CPU usage, security findings, and AWS alerts.

Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.

Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).

Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.

Integrate data from AWS CloudWatch.

Document all relevant information and train involved personnel in the used technologies.


Requirements:

Experience with Elastic Stack (ELK) components and related technologies.

Proficiency in automation tools like Ansible and CloudFormation.

Strong knowledge of AWS Cloud services.

Experience in creating and managing dashboards and alerts.

Familiarity with IAM roles and rights management.

Ability to document processes and train team members.

Excellent problem-solving skills and attention to detail.

 

Skills & Requirements

Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.



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BlueOptima

at BlueOptima

1 video
10 recruiters
Rashmi Subramanian
Posted by Rashmi Subramanian
Remote, Gurugram, Bengaluru (Bangalore)
3 - 6 yrs
₹12L - ₹15L / yr
skill iconJenkins
skill iconAmazon Web Services (AWS)
CICD
grafana
prometheus

BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before. 

We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 250+ employees (and increasing every day) from 34 different nationalities and with over 25 languages spoken.

We promote an open-minded environment and encourage our employees to create their own success story in this high-performance environment.


Location: Bangalore
Department: DevOps

Job Summary:

We are looking for skilled and talented engineers to join our Platform team and directly contribute to Continuous Delivery, and improve the state of art in CI/CD and Observability within BlueOptima.

As a Senior DevOps Engineer, you will define and outline CI/CD related aspects and collaborate with application teams on imparting training and enforcing best practices to follow for CI/CD and also directly implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders. 


Your team: The Platform team in BlueOptima works across Product lines and is responsible for providing a scalable technology platform which is used by the Product team to build their application, improve performance of it, or even improve the SDLC by improving the application delivery pipeline, etc. 

Platform team is also responsible for driving technology adoption across the product development team. The team works on components that are common across product lines like IAM (Identity & Access Management), Auto Scaling, APM (Application Performance Monitoring) and CI/CD, etc

Responsibilities and tasks: 

  • Define & Outline of CI/CD and related aspects
  1. Own & Improve state of build process to reduce manual intervention
  2. Own & Improve state of deployment to make it 100% automated
  3. Define guidelines and standards of automated testing required for a good CI/CD pipeline, ensures alignment on an ongoing basis (includes artifacts generation, promotions, etc)
  • Automating Deployment and Roll back into Production Environment.
  • Collaborate with engineering teams, application developers, management and infrastructure teams to assess near- and long-term monitoring needs and provide them with Tooling to improve observability of application in production.
  • Keep an eye on the emerging observability tools, trends and methodologies, and continuously enhance our existing systems and processes.
  • Ability to choose the right set of tools for a given problem and apply that to all the applications which are available 
  • Collaborate with the application team for following 
  1. Define and enforce logging standard
  2. Define metrics applications should track and provide support to application teams visualise same on Grafana (or similar tools)
  3. Define alerts for application health monitoring in Production
  4. Tooling like APM, E2E, etc
  5. Continuously improve the state of the art on above
  • Assist in scheduling and hosting regular tool training sessions to better enable tool adoption and best practices, also making sure training materials are maintained. 

Qualifications

What You Need to Succeed at BlueOptima:  

  • Minimum bachelor's degree in Computer Science or equivalent
  • Demonstrable years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.
  • At least 1 year of experience leading or mentoring a small team.
  • Demonstrable experience having developed containerized application components, using docker or similar solutions in previous roles
  • Have extensive experience with metrics and logging libraries and aggregators, data analysis and visualization tools.
  • Experience in defining, creating, and supporting monitoring dashboards
  • 2+ Years of Experience with CI tools and building pipelines using Jenkins.
  • 2 + Years of Experience with monitoring and observability tools and methodology of products such as;  Grafana, Prometheus, ElasticSearch, Splunk, AppDynamics, Dynatrace, Nagios, Graphite ,Datadog etc.
  • Ability to write and read simple scripts using Python / Shell Scripts.
  • Familiarity with configuration languages such as Ansible.
  • Ability to work autonomously with minimum supervision
  • Demonstrate strong oral and written communication skill

Additional information

Why join our team?

Culture and Growth: 

  • Global team with a creative, innovative and welcoming mindset.
  • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
  • Freedom to create your own success story in a high-performance environment.
  • Training programs and Personal Development Plans for each employee

Benefits: 

  • 32 days of holidays - this includes public and religious holidays
  • Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
  • Private Medical Insurance provided by the company
  • Gratuity payments
  • Claim Mobile/Internet expenses and Professional Development costs
  • Leave Travel Allowance
  • Flexible Work from Home policy - 2 days home p/w
  • International travel opportunities
  • Global annual meet up (most recent meetups have been held in Cancun and India  Thailand, Oct 2022. 
  • High quality equipment (Ergonomic chairs and 32’ screens)
  • Pet friendly offices
  • Creche Policy for working parents.
  • Paternity and Maternity leave. 
 

Stay connected with us on https://www.linkedin.com/company/blueoptima">LinkedIn or keep an eye on our https://www.blueoptima.com/careers">career page for future opportunities!

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Hiring for B2B product based organization

Hiring for B2B product based organization

Agency job
via Talentojcom by POOJA JOSHI
Bengaluru (Bangalore)
4 - 10 yrs
₹18L - ₹33L / yr
DevOps
Linux/Unix
Operating systems
Network
Systems architecture
+1 more

Role Purpose:

As a DevOps ,  You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them. 

If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.

Responsibilities

  1. Deployment, management, and administration of web services in a public cloud environment
  2. Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
  3. Design and develop continuous integration and continuous deployment solutions from development through production
  4. Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
  5. Have direct impact on running a business by thinking about innovative solutions to operational problems
  6. Drive solutions and communication for production impacting incidents
  7. Running technical projects and being responsible for project-level deliveries
  8. Partner well with engineering and business teams across continents

Required Qualifications

  1. Bachelor’s or advanced degree in Computer Science or closely related field
  2. 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
  3. Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
  4. Strong scripting experience in Python and Bash
  5. Deep experience administering, running and deploying AWS based services
  6. Solid experience with Terraform, Packer and Docker or their equivalents
  7. Knowledge of security protocols and certificate infrastructure.
  8. Strong debugging, troubleshooting, and problem solving skills 
  9. Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
  10. Curiosity, continuous learning and drive to continually raise the bar
  11. Strong partnering and communication skills

Preferred Qualifications

  1. Past experience as a senior developer or application architect strongly preferred.
  2. Experience building continuous integration and continuous deployment pipelines
  3. Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
  4. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
  5. Experience with AWS orchestration services such as ECS and EKS.
  6. Experience working with AWS ML pipeline services like AWS Sagemak
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PAVONIAN SOLUTIONS PRIVATE LIMITED
Daniel Cox
Posted by Daniel Cox
Remote, Chennai
5 - 25 yrs
₹1L - ₹10L / yr
DevOps
skill iconDocker
Test Automation (QA)
MERN Stack
Architecture
+30 more

DevOps Consultant!! MERN Stack Project Manager – Systems (Enterprise or Solutions) Architect needed!

 

Hello superstar,

 

I appreciate you taking time to read this. I have posted a job for developers to work on a start-up, the link is ......

 

I would need someone with DevOps experience, to ensure that the project is undertaken with the highest standards possible. I have had many experiences where ‘completed’ software after years of development was filled with bugs and it would be more cost-effective to start from scratch than to attempt to find and correct all the bugs.

I have attempted to learn as much as possible, but I now have an opportunity and it would better serve the venture to have someone handle the management of the project to ensure that;

  • We choose the most appropriate technology
  • We choose competent developers in those technologies
  • The architecture and data modeling are clearly defined in a ‘blueprint’ plan
  • A DevOps environment and processes are set up and the developers understand what is required
  • Proper tests are carried out to ensure everything works as intended
  • There are processes for testers to follow and competent testers are selected to follow them
  • Accessibility, localization, and internationalization are planned ahead of time
  • Security, scalability, and other future probabilities that I may not even be aware of are considered and planned ahead of time
  • Documentation and code reviews, refactoring and other quality assurance processes are undertaken
  • Working software is produced and systems that enable new developers or teams of people to easily take over and/or contribute new modules or updates in a controlled and organized fashion
  • Cost estimates or budgets/projections or use of SaaS, hosting and other 3rd party services and applications

I am more concerned with a professional and world-class organizational system than with any particular type of software been produced as the strong foundation will enable anything to be creating with efficacy and precision.


Again, thank you for reading this, please reply with the word “superstar” anywhere in the second line of your response.  I look forward to hearing from you.

Warm wishes DevOps Evangelist,

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Peacock Solar

at Peacock Solar

2 recruiters
Sweta Singh
Posted by Sweta Singh
Remote, Surat
0 - 3 yrs
₹3L - ₹3L / yr
DevOps
skill iconAmazon Web Services (AWS)
Monitoring

We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead ( and/or CTO ) to identify and establish DevOps practices in the company.

You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.

Responsibilities

  • Implement and own the CI.
  • Manage CD tooling.
  • Implement and maintain monitoring and alerting.
  • Build and maintain highly available production systems.

Qualification- B.tech in IT

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Gainsight

at Gainsight

3 recruiters
Soumya Malladi
Posted by Soumya Malladi
Hyderabad
7 - 12 yrs
₹19L - ₹22L / yr
Help desk management
IT operations
Customer Success
Adobe
Workday
+13 more
Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
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