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NOC Engieer

shalu Jain's profile picture
Posted by shalu Jain
2 - 6 yrs
Best in industry
Remote only
Skills
NOC
Zabbix
Dynatrace
Kibana
Monitoring
Network
Customer Support
Software deployment
Help desk
livenx
grafana

Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery


Experience managing, supporting and deploying network infrastructures
􏰀 Strong ability to diagnose server or network alerts, events or issues
􏰀 Understanding of common information architecture framework
􏰀 Perform proactive monitoring and alerting with using ticketing platform and reporting
􏰀 Ability to perform software upgrades, server and 3rd party application patches, etc.
􏰀 Perform health-check and proactive maintenance of all the infrastructure devices
􏰀 Good time management and organizational skills
􏰀 Ability to handle multiple concurrent tasks and projects with minimal supervision
􏰀 Knowledge of project management methodologies and techniques
􏰀 Good verbal as well as written communication skills
􏰀 Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)
􏰀 Previous customer service or helpdesk experience preferred

 

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About Intuitive Technology Partners

Founded
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About

Intuitive.Cloud is one of the fastest-growing (INC 5000, CRN) Cloud & SDx solutions and services providers supporting enterprise customers on a global scale. Intuitive is an "Engineering Company" delivering measurable value and key business outcomes. Intuitive Superpowers: - DataOps, ML/MLOps, AI/GenAI - Cloud Native, App Modernization, AppSec/DevSecOps - Cloud Migration & Transformation - Cloud FinOps - Cybersecurity (App/Data/Infra) & GRC - SDx & Digital Workspace We have achieved many milestones along the way, including being recognized as a top-10 fast-growth 150 IT company in the Americas by CRN in 2022 and being named one of America's fastest-growing private companies by INC 5000 in 2022. Even CIO Review awarded us as the Most Promising Cloud Migration Company and Artificial Intelligence Solutions Provider in 2022. Intuitive Accreditations: - AWS Advanced Consulting & ProServe Partner (Migration, WAR, Public Sector competencies) - Azure ECIF & Cloud Solutions Provider - Google PSF & Cloud Services Partner - Palo Alto Networks Platinum Partner - VMware Principal Partner / Master Services Competency (VMC on AWS, DCV, NV, CMA, Cloud Native*) - Kubernetes Certified Service Provider - VMware Consulting Partner - Global - Hashicorp Partner - Dell Technologies Consulting Partner - Global - Cisco Advanced Partner (Security, Mobility, Enterprise Networks) - Arista Partner - Fortinet Partner For more details, please visit www.intuitive.cloud
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shalu Jain

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+13 more
Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization
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Pramata Knowledge Solutions
Seena Narayanan
Posted by Seena Narayanan
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹16L / yr
DevOps
Automation
skill iconProgramming
Linux/Unix
Software deployment
+7 more
Job Title: DevOps Engineer Work Experience: 3-7 years Qualification: B.E / M. Tech Location: Bangalore, India About Pramata Pramata’s unique, industry-proven offering combines the digitization of critical customer data currently locked in unstructured and obscure sources, then converts that data into high-quality, actionable information accessible through one or multiple applications through the Pramata cloud-based customer digitization platform. Pramata’s customers are some of the largest companies in the world including CenturyLink, Comcast Business, FICO, HPE, Microsoft, NCR, Novelis, and Truven Health IBM. Pramata has helped these companies and more find millions of dollars in revenue, ensure regulatory and pricing compliance, as well as enable risk identification and management across their customer, partner, and even supplier bases. Pramata is headquartered near San Francisco, California and has its Product Engineering and Solutions Delivery Center in Bangalore, India. How Pramata Works Pramata extracts essential intelligence about customer relationships from complex, negotiated contracts, simplifies it from legalese into plain English, synthesizes it with data from CRM, CLM, billing and other systems, and delivers it in the context of a particular user’s role and responsibilities. This is done through Pramata’s unique Digitization-as-a-Service (DaaS) process which transforms unstructured and diverse data into accurate, timely and meaningful digital information stored in the Pramata Digital Intelligence Hub. The Hub keeps the information centralized as one single, shared source of truth along with ensuring that this data remains consistent, accessible and highly secure. The opportunity - What you get to do You will be instrumental in bringing automation to development and testing pipelines, release management, configuration management, environment & application management and day-to-day support of development teams. You will manage the development of capabilities to achieve higher automation, quality and performance in automated build and deployment management, release management, on-demand environment configuration & automation, configuration and change management and in production environment support - Application monitoring, performance management and production support of mission-critical applications including application and system uptime and remote diagnostics - Security - Ensure that the highly sensitive data from our customers is secure at all times. - Instrument applications for performance baselines and to aid rapid diagnostics and resolution in case of system issues. - High availability and disaster recover - Build and maintain systems that are designed to provide 99.9% uptime and ensure that disaster recovery mechanisms are in place. - Automate provisioning and integration tasks as required to deploy new code. - Monitoring - Proactive steps to monitor complex interdependent systems to ensure that issues are being identified and addressed in real-time. Skills required: - Excellent communicator with great interpersonal skills, driving clarity about the intricate systems - Come with hands-on experience in application infrastructure technologies like Linux(RHEL), MySQL, Apache, Nginx, Phusion passenger, Redis etc. - Good understanding of software application builds, configuration management and deployments - Strong scripting skills like Shell, Ruby, Python, Perl etc. Comes with passion for automation - Comfortable with collaboration, open communication and reaching across functional borders. - Advanced problem-solving and task break-down ability. Additional Skills (Good to have but not mandatory): - In depth understanding and experience working with any Cloud Platforms (e.g: AWS, Azure, Google cloud etc) - Experience using configuration management tools like Chef, Puppet, Capistrano, Ansible, etc. - Being able to work under pressure and solve problems using an analytical approach; decisive, fast moving; and a positive attitude. Minimum Qualifications: - Bachelor’s Degree in Computer Science or a related field - Background in technology operations for Linux based applications with 2-4 years of experience in enterprise software - Strong programming skills in Python, Shell or Java - Experience with one or more of the following Configuration Management Tools: Ansible, Chef, Salt, Puppet - Experience with one or more of the following Databases: PostgreSQL, MySQL, Oracle, RDS
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Shubham Vishwakarma

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