
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Ensuring reliable operation of CI/ CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creating Docker files
- Creating Bash/ Python scripts for automation.
- Performing root cause analysis for production errors.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

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ROLES AND RESPONSIBILITIES:
- Plan, schedule, and manage all releases across product and customer projects.
- Define and maintain the release calendar, identifying dependencies and managing risks proactively.
- Partner with engineering, QA, DevOps, and product management to ensure release readiness.
- Create release documentation (notes, guides, videos) for both internal stakeholders and customers.
- Run a release review process with product leads before publishing.
- Publish releases and updates to the company website release section.
- Drive communication of release details to internal teams and customers in a clear, concise way.
- Manage post-release validation and rollback procedures when required.
- Continuously improve release management through automation, tooling, and process refinement.
IDEAL CANDIDATE:
- 3+ years of experience in Release Management, DevOps, or related roles.
- Strong knowledge of CI/CD pipelines, source control (Git), and build/deployment practices.
- Experience creating release documentation and customer-facing content (videos, notes, FAQs).
- Excellent communication and stakeholder management skills; able to translate technical changes into business impact.
- Familiarity with SaaS, iPaaS, or enterprise software environments is a strong plus.
PERKS, BENEFITS AND WORK CULTURE:
- Competitive salary package.
- Opportunity to learn from and work with senior leadership & founders.
- Build solutions for large enterprises that move from concept to real-world impact.
- Exceptional career growth pathways in a highly innovative and rapidly scaling environment.
Job Responsibilities:
Section 1 -
- Responsible for managing and providing L1 support to Build, design, deploy and maintain the implementation of Cloud solutions on AWS.
- Implement, deploy and maintain development, staging & production environments on AWS.
- Familiar with serverless architecture and services on AWS like Lambda, Fargate, EBS, Glue, etc.
- Understanding of Infra as a code and familiar with related tools like Terraform, Ansible Cloudformation etc.
Section 2 -
- Managing the Windows and Linux machines, Kubernetes, Git, etc.
- Responsible for L1 management of Servers, Networks, Containers, Storage, and Databases services on AWS.
Section 3 -
- Timely monitoring of production workload alerts and quick addressing the issues
- Responsible for monitoring and maintaining the Backup and DR process.
Section 4 -
- Responsible for documenting the process.
- Responsible for leading cloud implementation projects with end-to-end execution.
Qualifications: Bachelors of Engineering / MCA Preferably with AWS, Cloud certification
Skills & Competencies
- Linux and Windows servers management and troubleshooting.
- AWS services experience on CloudFormation, EC2, RDS, VPC, EKS, ECS, Redshift, Glue, etc. - AWS EKS
- Kubernetes and containers knowledge
- Understanding of setting up AWS Messaging, streaming and queuing Services(MSK, Kinesis, SQS, SNS, MQ)
- Understanding of serverless architecture. - High understanding of Networking concepts
- High understanding of Serverless architecture concept - Managing to monitor and alerting systems
- Sound knowledge of Database concepts like Dataware house, Data Lake, and ETL jobs
- Good Project management skills
- Documentation skills
- Backup, and DR understanding
Soft Skills - Project management, Process Documentation
Ideal Candidate:
- AWS certification with between 2-4 years of experience with certification and project execution experience.
- Someone who is interested in building sustainable cloud architecture with automation on AWS.
- Someone who is interested in learning and being challenged on a day-to-day basis.
- Someone who can take ownership of the tasks and is willing to take the necessary action to get it done.
- Someone who is curious to analyze and solve complex problems.
- Someone who is honest with their quality of work and is comfortable with taking ownership of their success and failure, both.
Behavioral Traits
- We are looking for someone who is interested to be part of creativity and the innovation-based environment with other team members.
- We are looking for someone who understands the idea/importance of teamwork and individual ownership at the same time.
- We are looking for someone who can debate logically, respectfully disagree, and can admit if proven wrong and who can learn from their mistakes and grow quickly
- Bachelor of Computer Science or Equivalent Education
- At least 5 years of experience in a relevant technical position.
- Azure and/or AWS experience
- Strong in CI/CD concepts and technologies like GitOps (Argo CD)
- Hands-on experience with DevOps Tools (Jenkins, GitHub, SonarQube, Checkmarx)
- Experience with Helm Charts for package management
- Strong in Kubernetes, OpenShift, and Container Network Interface (CNI)
- Experience with programming and scripting languages (Spring Boot, NodeJS, Python)
- Strong container image management experience using Docker and distroless concepts
- Familiarity with Shared Libraries for code reuse and modularity
- Excellent communication skills (verbal, written, and presentation)
Note: Looking for immediate joiners only.
Experience: 3+ years of experience in Cloud Architecture
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Cloud Architect / Lead
- Role Overview
- Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
- Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
We are looking for a DevOps Lead to join our team.
Responsibilities
• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment
Operations (Ops)
• Identity manual processes and automate them using various DevOps automation tools
• Maintain the organization’s growing cloud infrastructure
• Monitor and maintain DevOps environment stability
• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues
• Orchestrating builds and test setups using Docker and Kubernetes.
• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability
• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences
Requirements
• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.
• Candidate should have experience in ELK stack, Kubernetes, and Docker.
• Solid experience in the AWS environment.
• Should have experience in monitoring tools like DataDog or Newrelic.
• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.
• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.
• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.
• Candidates should demonstrate knowledge in handling distributed data systems.
Examples: Elastisearch, Cassandra, Hadoop, and others.
• Should have experience in GitLab- CIRoles and Responsibilities
POSITION SUMMARY:
We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.
EXPERIENCE
7- 9+ Years – Software Engineer III
PRIMARY RESPONSIBILITIES:
-
Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.
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Work closely with the customers and understand the requirements and get it done on timelines.
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Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.
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Work closely with the Team and complete the deliverables on-time
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Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.
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Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.
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Drive automation efforts for the configuration and maintainability of the public/private Cloud.
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Lead product selection for replacement or new technologies
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Address user tickets in a timely manner for the covered services
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Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.
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Migration and consolidations of infrastructure
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Design and implement major service and infrastructure components.
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Research, investigate and define new areas of technology to enhance existing service or new service directions.
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Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.
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Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.
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Ability to take ownership on activities and new initiatives.
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Infra Global Support from India towards product Development teams.
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On-call support on a rotational basis for a global turn-around time-zones
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Vendor Management for all latest hardware and software evaluations keep the system up-to-date.
KNOWLEDGE, SKILLS AND ABILITIES:
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Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.
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Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations
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IaaS- Infrastructure as a service, Metal as service, Platform service
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Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies
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Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)
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DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms
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Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment
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Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.
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Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect
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Networking Skills – Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)
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Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)
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Experience with Red Hat Ceph storage.
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A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies
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SME - subject matter expert for all cutting-edge technologies
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Data center architect professional & Storage Expert level Certified professional experience .
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A solid understanding of high availability systems, redundant networking and multipathing solutions
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Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.
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A Working experience in Object – Block – File storage Technologies
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Experience in Backup Technologies and backup administration.
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Dell/HP/Cisco UCS server’s administration is an additional advantage.
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Ability to quickly learn and adopt new technologies.
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A very very story experience and exposure towards open-source flatforms.
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A working experience on monitoring tools Zabbix, nagios , Datadog etc ..
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A working experience on and BareMetal services and OS administration.
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A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.
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A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)
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A working experience with systems engineering and Linux /Unix administration
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A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL
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A working experience with automation/configuration management using either Puppet, Chef or an equivalent
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A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories
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Experience in Build system process and Code-inspect and delivery methodologies.
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Knowledge on creating Operational Dashboards and execution lane.
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Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services
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SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
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Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.
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Experience in handling On-call Support and hierarchy process.
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Knowledge on scale-out and scale-in architecture.
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Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.
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Knowledge on Agile and Scrum principles
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Working experience with ServiceNow
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Knowledge sharing, transition experience and self-learning Behavioral.
Position Summary
Cloud Engineer helps to solutionize, enable, migrate and onboard clients to a secure cloud
platform, which offload the heavy lifting for the clients so that they can focus on their own business
value creation.
Job Description
- Assessing existing customer systems and/or cloud environment to determine the best migration approach and supporting tools used
- Build a secure and compliant cloud environment, with a proven enterprise operating model, on-going cost optimisation, and day-to-day infrastructure management
- Provide and implement cloud solutions to reduce operational overhead and risk, and automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support their infrastructure
- Collaborate with internal service teams to meet the clients’ needs for their infrastructure and application deployments
- Troubleshoot complex infrastructure deployments, recreate customer issues, and build proof of concept environments that abide by cloud-best-practices & well architecture frameworks
- Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs
- Work on critical, highly complex customer problems that will span across multiple cloud platforms and services
- Identify and drive improvements on process and technical related issues. Act as an escalation point of contact for the clients
- Drive clients meetings & communication during reviews
Requirement:
- Degree in computer science or a similar field.
- At least 2 year of experience in the field of cloud computing.
- Experience with CI/CD systems.
- Strong in Cloud services
- Exposure to AWS/GCP and other cloud-based infrastructure platforms
- Experience with AWS configuration and management – EC2, S3, EBS, ELB, IAM, VPC, RDS, CloudFront etc
- Exposure in architecting, designing, developing, and implementing cloud solutions on AWS platforms or other cloud server such as Azure, Google Cloud
- Proficient in the use and administration of all versions of MS Windows Server
- Experience with Linux and Windows system administration and web server configuration and monitoring
- Solid programming skills in Python, Java, Perl
- Good understanding of software design principles and best practices
- Good knowledge of REST APIs
- Should have hands-on experience in any deployment orchestration tool (Jenkins, Urbancode, Bamboo, etc.)
- Experience with Docker, Kubernetes, and Helm charts
- Hands on experience in Ansible and Git repositories
- Knowledge in Maven / Gradle
- Azure, AWS, and GCP certifications are preferred.
- Troubleshooting and analytical skills.
- Good communication and collaboration skills.
JOB DETAILS
What You'll Do
- You have a Bachelor's degree in computer science or equivalent
- You have at least 7 years of DevOps experience.
- You have deep understanding of AWS and cloud architectures/services.
- You have expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
- You have experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
- You have experience enabling CI/CD pipelines using tools such as Jenkins, AWS Code Pipeline, Gitlab, or others.
- You bring a deep understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
- You have a track record of delivering successful solutions and collaborating with others.
- You take security into account when building new systems.









