Devops Engineer at B2B Cloud Telephony Co. | REMOTE · Remote only · 1.5 - 4 years · ₹7L - ₹10L / yr · Remote only · Posted 9 Jul 2021

Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Ensuring reliable operation of CI/ CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creating Docker files
- Creating Bash/ Python scripts for automation.
- Performing root cause analysis for production errors.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

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We are seeking a skilled and experienced Senior DevOps Engineer to join our team. As a Senior DevOps Engineer, you will play a crucial role in designing, implementing, and managing our cloud infrastructure on AWS, while utilizing Docker, Kubernetes, Terraform and Argo CD for containerization and deployment. You will collaborate closely with development teams to ensure smooth software releases, scalability, and reliability of our systems. Also, you will be working on Airflow and Spark configurations for Data pipelines.
Responsibilities:
- Design, implement, and maintain scalable and secure cloud infrastructure on AWS, utilizing services such as EC2, S3, VPC, IAM, and Lambda.
- Build, deploy, and manage containerized applications using Docker and Kubernetes.
- Develop and maintain CI/CD pipelines to enable continuous integration, automated testing, and deployment using tools like Jenkins, GitLab CI/CD, or AWS CodePipeline.
- Implement and manage infrastructure as code (IaC) using tools like Terraform or CloudFormation to automate the provisioning and configuration of AWS resources.
- Monitor and troubleshoot infrastructure and application issues, ensuring high availability, performance, and scalability of the system.
- Collaborate with development teams to ensure smooth and efficient software releases, including version control, branching strategies, and release management.
- Implement and maintain robust security practices, including access control, network security, and data encryption.
- Automate manual tasks and processes using scripting languages (e.g., Python, Bash) and configuration management tools (e.g., Ansible).
- Collaborate with cross-functional teams to gather requirements, provide technical guidance, and implement best practices for infrastructure and deployment processes.
- Stay up-to-date with the latest DevOps tools, technologies, and best practices, and identify opportunities for improvement and optimization in our infrastructure and processes.
Requirements:
- Bachelor’s or master’s degree in computer science, Software Engineering, or a related field.
- Proven experience as a DevOps Engineer, with a focus on AWS, Docker, Kubernetes, and Argo CD.
- Strong experience in designing, implementing, and managing cloud infrastructure on AWS, including services like EC2, S3, VPC, IAM, and Lambda.
- Hands-on experience with containerization technologies, specifically Docker and Kubernetes.
- Proficiency in CI/CD pipeline setup and management using tools like Jenkins, GitLab CI/CD, or AWS CodePipeline.
- Solid understanding of infrastructure as code (IaC) principles and experience with tools like Terraform or CloudFormation.
- Experience in monitoring and troubleshooting complex infrastructure and application issues.
- Strong scripting and automation skills using languages such as Python, Bash, or PowerShell.
- Excellent problem-solving and analytical skills, with the ability to handle and prioritize multiple tasks in a fast-paced environment.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Preferred Qualifications:
- AWS certifications, such as AWS Certified DevOps Engineer or AWS Certified Solutions Architect.
- Experience with infrastructure monitoring and logging tools like CloudWatch, ELK stack, or Prometheus/Grafana.
- Knowledge of serverless architectures and experience with AWS Lambda.
- Familiarity with other cloud platforms (e.g., Azure, Google Cloud Platform).
- Understanding of security best practices and experience implementing security measures in cloud infrastructure.
We are seeking a skilled DevOps Engineer with 3+ years of experience to join our team on a permanent work-from-home basis.
Responsibilities:
- Develop and maintain infrastructure using Ansible.
- Write Ansible playbooks.
- Implement CI/CD pipelines.
- Manage GitLab repositories.
- Monitor and troubleshoot infrastructure issues.
- Ensure security and compliance.
- Document best practices.
Qualifications:
- Proven DevOps experience.
- Expertise with Ansible and CI/CD pipelines.
- Proficient with GitLab.
- Strong scripting skills.
- Excellent problem-solving and communication skills.
Regards,
Aishwarya M
Associate HR
Responsibilities:
- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.
- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.
- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.
- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.
- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.
- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.
- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.
- Ensure high availability, performance, and security of cloud infrastructure and applications.
- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.
- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.
- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.
- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.
- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.
- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.
- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.
- Hands-on knowledge on various CI-CD tools (Jenkins/TeamCity, Artifactory, UCD, Bitbucket/Github, SonarQube) including setting up of build-deployment automated pipelines.
- Very good knowledge in scripting tools and languages such as Shell, Perl or Python , YAML/Groovy, build tools such as Maven/Gradle.
- Hands-on knowledge in containerization and orchestration tools such as Docker, OpenShift and Kubernetes.
- Good knowledge in configuration management tools such as Ansible, Puppet/Chef and have worked on setting up of monitoring tools (Splunk/Geneos/New Relic/Elk).
- Expertise in job schedulers/workload automation tools such as Control-M or AutoSys is good to have.
- Hands-on knowledge on Cloud technology (preferably GCP) including various computing services and infrastructure setup using Terraform.
- Should have basic understanding on networking, certificate management, Identity and Access Management and Information security/encryption concepts.
- • Should support day-to-day tasks related to platform and environments upkeep such as upgrades, patching, migration and system/interfaces integration.
- • Should have experience in working in Agile based SDLC delivery model, multi-task and support multiple systems/apps.
- • Big-data and Hadoop ecosystem knowledge is good to have but not mandatory.
- Should have worked on standard release, change and incident management tools such as ServiceNow/Remedy or similar

Platform Services Engineer
DevSecOps Engineer
- Strong Systems Experience- Linux, networking, cloud, APIs
- Scripting language Programming - Shell, Python
- Strong Debugging Capability
- AWS Platform -IAM, Network,EC2, Lambda, S3, CloudWatch
- Knowledge on Terraform, Packer, Ansible, Jenkins
- Observability - Prometheus, InfluxDB, Dynatrace,
- Grafana, Splunk • DevSecOps-CI/CD - Jenkins
- Microservices
- Security & Access Management
- Container Orchestration a plus - Kubernetes, Docker etc.
- Big Data Platforms knowledge EMR, Databricks. Cloudera a plus
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Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
- 3+ years experience leading a team of DevOps engineers
- 8+ years experience managing DevOps for large engineering teams developing cloud-native software
- Strong in networking concepts
- In-depth knowledge of AWS and cloud architectures/services.
- Experience within the container and container orchestration space (Docker, Kubernetes)
- Passion for CI/CD pipeline using tools such as Jenkins etc.
- Familiarity with config management tools like Ansible Terraform etc
- Proven record of measuring and improving DevOps metrics
- Familiarity with observability tools and experience setting them up
- Passion for building tools and productizing services that empower development teams.
- Excellent knowledge of Linux command-line tools and ability to write bash scripts.
- Strong in Unix / Linux administration and management,
KEY ROLES/RESPONSIBILITIES:
- Own and manage the entire cloud infrastructure
- Create the entire CI/CD pipeline to build and release
- Explore new technologies and tools and recommend those that best fit the team and organization
- Own and manage the site reliability
- Strong decision-making skills and metric-driven approach
- Mentor and coach other team members
- As a DevOps Engineer, you need to have strong experience in CI/CD pipelines.
- Setup development, testing, automation tools, and IT infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Selecting and deploying appropriate CI/CD tools
- Deploy and maintain CI/CD pipelines across multiple environments (Mobile, Web API’s & AIML)
Required skills & experience:
- 3+ years of experience as DevOps Engineer and strong working knowledge in CI/CD pipelines
- Experience administering and deploying development CI/CD using Git, BitBucket, CodeCommit, Jira, Jenkins, Maven, Gradle, etc
- Strong knowledge in Linux-based infrastructures and AWS/Azure/GCP environment
- Working knowledge on AWS (IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, etc)
- Experience with Docker containerization and clustering (Kubernetes/ECS)
- Experience on Android source(AOSP) clone, build, and automation ecosystems
- Knowledge of scripting languages such as Python, Shell, Groovy, Bash, etc
- Familiar with Android ROM development and build process
- Knowledge of Agile Software Development methodologies
Responsibilities
- Building and maintenance of resilient and scalable production infrastructure
Improvement of monitoring systems
- Improvement of monitoring systems
- Creation and support of development automation processes (CI / CD)
- Participation in infrastructure development
- Detection of problems in architecture and proposing of solutions for solving them
- Creation of tasks for system improvements for system scalability, performance and monitoring
- Analysis of product requirements in the aspect of devops
- Incident analysis and fixing
Skills and Experience
- Understanding of the distributed systems principles
- Understanding of principles for building a resistant network infrastructure
- Experience of Ubuntu Linux administration (Debian-like will be a plus)
- Strong knowledge of Bash
- Experience of working with LXC-containers
- Understanding and experience with infrastructure as a code approach
- Experience of development idempotent Ansible roles
- Experience of working with git
Preferred experience
Experience with relational databases (PostgeSQL), ability to create simple SQL queries
- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)
- Understanding of dynamic routing (OSPF)
- Knowledge and experience of working with network equipment Cisco
- Experience of working with Cisco NX-OS
- Experience of working with IPsec, VXLAN, Open vSwitch
- Knowledge of principles of multicast protocols IGMP, PIM
- Experience of setting multicast on Cisco equipment
- Experience administering Atlassian products
- Azure Devops - Working experience in Azure yaml pipelines. (Note – Some say they worked in yaml but it’s for Jenkins and not Azure devops)
- Azure – Infrastructure automation using Terraform/ARM templates. (Note – Some say that they worked in terraform but it’s for AWS and not Azure). Please confirm Terraform for Azure infrastructure automation.
- Powershell scripting to automate and deploy .Net applications.









