Subodh Popalwar
Software Engineer, Memorres
About BLR LABS Pvt Ltd
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Hiring business development executive who is ready to partner with corporates. Should have good communication skills.
Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts
Java- Over all 2-4 years’ experience in Inventory Management System and customization with third party systems,
- Atleast 2 years of hands on experience in Cramer 8 or Above version and customisations using Cramer integrations.
- Java/PL SQL Development hands on experience.
The selected intern's day-to-day responsibilities include:
- Developing content for blogs, articles, product descriptions, social media, and the company website.
- Assisting the marketing team in developing content for advertising campaigns.
Editing and polishing existing content to improve readability.
- Conducting keyword research and using SEO best practices to increase traffic to the company website.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Identifying customers' needs and recommending new content to address gaps in the company's current content.
Java
Spring BootWork Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad
- J2EE
- Web services
- JSON
- JSP Servlet
- Exception handling
- Multithreading
- Rest API
- Microservices
About us
Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.
We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).
We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.
Job Description
This is a remote position.
Responsibilities:
- Investigating user experience design requirements of the products for our enterprise customers.
- Optimize the existing UI/UX experience.
- Developing and conceptualizing a comprehensive UI/UX design strategy for the organization.
- Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Designing UI elements and tools such as navigation menus, search boxes, tabs, widgets, etc. for the end-product user.
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Collaborating with the customer success team, sales team and operations team, and the technology team to ensure the creation and delivery of tailored experiences for our clients.
- Work closely with the software developers and product managers to ensure quality product delivery.
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
- Adhering to style standards on typography and graphic design.
Eligibility:
- A Bachelor's degree and a minimum of 2 years’ UI/UX design experience for digital products or services.
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- Working knowledge of the following technologies and software: Figma, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
- A team player but can work independently too.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Must have a laptop or desktop to work.
The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.
Location: Currently remote, eventually Mumbai
Compensation: INR 20,000 - INR 30,000 per month (Based on experience)
Benefits
-
Get a chance to shape your career in one of the fastest-growing spaces - Artificial Intelligence, Machine Learning, and other new-age technologies.
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Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
-
Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
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Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
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Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
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Lots of creative freedom!
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Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
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Fantastic company culture. No politics. Just pure work and play!
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Very approachable and helpful seniors and peers.
JavaSpring BootBasic Qualifications
- Solid knowledge of algorithms/data structures is a must
- Strong Java software development experience – with a focus on Java 8 & 9
- Experience with NoSql databases – ideally with MongoDB
- Experience implementing REST apis – ideally with JAX-RS
- Experience with Reactive Programming – ideally with RxJava
- Experience implementing unit tests
Preferred Qualifications
- Experience developing applications in fintech or established financial institutions
- Experience with microservice architectures
- Experience developing systems that can scale to large amounts of data
- Experience working in Agile Scrum
- Experience working on a globally distributed team
We are looking for a Senior Copywriter who enjoys working in a fast-paced environment and loves the challenge of discovering what makes consumers “click”. You will cooperate with a design-savvy team to devise an overall concept.
The goal is to translate marketing and branding strategies into innovative and impressive campaigns that stimulate targeted audiences.
Responsibilities:
- General clear ideas and concepts in tandem with the copywriter
- Produce sketches, storyboards roughs to visualize ideas
- Understand marketing initiatives, strategic positioning, and target audience
- Cooperate with the rest of the creative team across different types of media
- Take work from concept to final execution within deadlines
- Manage and delegate responsibilities to other designers and provide directions
- Present completed ideas to clients/ team members
- Stay on top of all trends and maintain best practice
Behavioral requisites:
- Good spoken and written communication skills.
- Positive thinking and results-oriented.
- Ability to work with minimum supervision.
- Ability to work under pressure and meet deadlines.
- Ability to multitask and prioritize responsibilities
Requirements
- Proven working experience as a Copy Writer
- Hands-on experience with logo design, typography, color, web layout design, print production, image selection, and package design
- Proficient use of InDesign, Photoshop, Illustrator, or other visual design and wire-framing tools
- Demonstrable graphic design skills with a strong portfolio
- Incorporate feedback and take/give direction well
- Team player with strong communication and presentation skills
- Relevant education or training
Qualifications
Evidence of creative ability / talent (e.g. Portfolio).
- Experience of 5-7 years and preferably worked in an agency
- Strong conceptual and time management skills
- Strong communication and presentation skills
- Strong Attention to details
HTML/CSSJavaKey Qualifications:
5 + years of experience in Software development in multithreaded Java/Python applications
3+ years of UI/UX stack experience (Angular JS/PHP/Javascript)
Extensive experience in coding and debugging Java applications and deployment
Should have experience/exposure to Apache Tomcat, JBOSS, SOAP, REST, Maven, Spring framework, hibernate, Kafka, Zookeeper, DHCP, DNS, SNMP
Extensive experience with MySQL and various NoSQL Databases like MongoDB, Elasticsearch
Modelling languages like Netconf, Restconf, Yang,Tosca, Yaml, XML
Skilled in data center, networking, Linux and cloud technologies especially IaaS
Understanding of the ETSI NFV architecture stack
2+ experience with SDN technologies
2+ experience with OpenStack, Kubernetes or other container orchestration platform
Agile programming methodologies
DevOps - CI/ CD experience with Git, Gerritt, Jenkins
Experience contributing to and working with open source communities like ONAP, ONF
Follow CutshortSubodh Popalwar
Software Engineer, Memorres