2+ Workday Jobs in Hyderabad | Workday Job openings in Hyderabad

• Serve as a technical expert for Workday (primarily) and other HR business systems. 

• Oversee and maintain business process configuration, inbound and outbound integrations, and security

• Create and maintain advanced reports and web services to enable data-driven decision making across the enterprise, with end-user visibility both inside and outside of Workday
  
  
• Utilize Azure DevOps to coordinate and prioritize development efforts with the global team
  
  
• Understand HR work processes, and utilize LEAN or other process improvement methodologies to make processes more efficient
  
  
• Participate in periodic strategic planning exercises with the HR Operations Team to understand priorities and align the work efforts of key projects and working teams
  
  
• Participate in Agile development of Workday (our HRIS), working closely with the HR Operations team to prioritize and implement process improvements
  
  
• Provide leadership to other team members and stakeholders

• At least three years’ recent experience in HRIS or HR Operations
• Workday experience required, with a strong emphasis on security, reporting, and business process configuration. Need expertise on  Advanced compensation, absence, talent / performance experience and Microsoft Excel.
• Experience in Workday EIB (Enterprise Interface Builder) is a huge plus.

• Strong project management skills and attention to detail

• Experience with Agile development principle and methods, specifically with scrum and sprint
• Ability to build and maintain credibility by knowing the business and aligning HR systems support to the priorities of the business.
• Demonstrated ability to influence leaders, establish and maintain collaborative partnerships and provide thought leadership.
• Bachelor’s degree required

 

Gainsight is fast growing tech company revolutionizing Customer Success for businesses. The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight provides a complete, end-to-end Customer Success solution through its services and technology. The industry-leading platform helps companies manage customers relationships effectively, track customer health and transform the way organizations orient around the customer. Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Gainsight’s CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London and India.Job DescriptionWorking with the IT Operations Manager; the IT Help Desk Manager is primarily responsible for the day-to-day management of the IT Department’s Help Desk. As the IT Help Desk Manager, you will provide extraordinary leadership & management needs for our growing team. You will have a love for technology and operational excellence. You should be an excellent communicator, leader, decision maker, and driver of solutions who excels in a fast-paced environment and provides unparalleled support to our end user base. Responsibilities:Run the global help desk team and evaluate performanceEnsure all support requests/inquiries are responded to and resolved in a timely fashion, and follow up with end users to identify areas of improvementLead, mentor, and assist local/global team members to deliver quality supportEvaluate current ticketing system. Recommend improvements or replacement optionsEstablish standard/global methodologies through the entire technical support processBuild and maintain a training program for internal end users and IT department users Knowledge, Skills, and Abilities necessary to perform essential job functions:Familiarity with common operating systems (macOS, Windows 10, Linux, as well as some iOS and Android) and software suites (G Suite, MS Office, Teleconferencing solutions).Ability to quickly learn new technologies and provide technical support and user trainingStrong team building and working skills across geographically dispersed teamsProficient at setting strategies to move the organization forward, setting goals, crafting and implementing action plans, and evaluating the process and resultsCompetency in project management and effective management of resources in the execution of multiple projectsEfficient at multitasking in a diverse and demanding environmentExcellent written and verbal interpersonal skills – must be able to communicate fluently in English both verbally and in writingRequirements:Bachelor's degree or equivalent business or relevant field experienceMinimum of 8 to 10 years of hands-on experience in an IT support or technical environmentMinimum of 5 years of Team Lead/Manager experienceMinimum of 4 years of hands-on Help Desk management experienceSelf-starter eager to take on new challenges at a growing, cloud-based companyPreferred:Industry recognized certificationsExperience working in a decentralized multi-site organization