DevOps Engineer

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building a restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

At Toast, our Site Reliability Engineers (SREs) are responsible for keeping all customer-facing services and other Toast production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople who apply sound software engineering principles, operational discipline, and mature automation to our environments and our codebase. Our decisions are based on instrumentation and continuous observability, as well as predictions and capacity planning.

About this roll* (Responsibilities) 

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplift
• Balance feature development speed and reliability with well-defined service level objectives

Troubleshooting and Supporting Escalations:

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Diagnose performance bottlenecks and implement optimizations across infrastructure, databases, web, and mobile applications
• Implement strategies to increase system reliability and performance through on-call rotation and process optimization
• Perform and run blameless RCAs on incidents and outages aggressively, looking for answers that will prevent the incident from ever happening again

Do you have the right ingredients? (Requirements)

• Extensive industry experience with at least 7+ years in SRE and/or DevOps roles
• Polyglot technologist/generalist with a thirst for learning
• Deep understanding of cloud and microservice architecture and the JVM
• Experience with tools such as APM, Terraform, Ansible, GitHub, Jenkins, and Docker
• Experience developing software or software projects in at least four languages, ideally including two of Go, Python, and Java
• Experience with cloud computing technologies ( AWS cloud provider preferred)

Bread puns are encouraged but not required

We are looking for a DevOps Engineer for managing the interchange of data between the server and the users. Your primary responsibility will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to request from the frontend. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of frontend technologies is necessary as well.

What we are looking for

• Must have strong knowledge of Kubernetes and Helm3
• Should have previous experience in Dockerizing the applications.
• Should be able to automate manual tasks using Shell or Python
• Should have good working knowledge on AWS and GCP clouds
• Should have previous experience working on Bitbucket, Github, or any other VCS.
• Must be able to write Jenkins Pipelines and have working knowledge on GitOps and ArgoCD.
• Have hands-on experience in Proactive monitoring using tools like NewRelic, Prometheus, Grafana, Fluentbit, etc.
• Should have a good understanding of ELK Stack.
• Exposure on Jira, confluence, and Sprints.

What you will do:

• Mentor junior Devops engineers and improve the team’s bar
• Primary owner of tech best practices, tech processes, DevOps initiatives, and timelines
• Oversight of all server environments, from Dev through Production.
• Responsible for the automation and configuration management
• Provides stable environments for quality delivery
• Assist with day-to-day issue management.
• Take lead in containerising microservices
• Develop deployment strategies that allow DevOps engineers to successfully deploy code in any environment.
• Enables the automation of CI/CD
• Implement dashboard to monitors various
• 1-3 years of experience in DevOps
• Experience in setting up front end best practices
• Working in high growth startups
• Ownership and Be Proactive.
• Mentorship & upskilling mindset.
• systems and applications
• 
  what you’ll get
  • Health Benefits
  • Innovation-driven culture
  • Smart and fun team to work with
  • Friends for life

About Us

At Digilytics™, we build and deliver easy to use AI products to the secured lending and consumer industry sectors. In an ever-crowded world of clever technology solutions looking for a problem to solve, our solutions start with a keen understanding of what creates and what destroys value in our clients’ business.

Founded by Arindom Basu (Founding member of Infosys Consulting), the leadership of Digilytics™ is deeply rooted in leveraging disruptive technology to drive profitable business growth. With over 50 years of combined experience in technology-enabled change, the Digilytics™ leadership is focused on building a values-first firm that will stand the test of time.

We are currently focused on developing a product, Revel FS, to revolutionise loan origination for mortgages and secured lending. We are also developing a second product, Revel CI, focused on improving trade (secondary) sales to consumer industry clients like auto and FMCG players.

The leadership strongly believes in the ethos of enabling intelligence across the organization. Digiliytics AI is headquartered in London, with a presence across India.

Website: http://www.digilytics.ai">www.digilytics.ai

• Know about our product
  • https://www.digilytics.ai/RevEL/Digilytics">Digilytics RelEL
  • https://www.digilytics.ai/RevUP/">Digilytics RelUP
• What's it like working at Digilytics https://www.digilytics.ai/about-us.html">https://www.digilytics.ai/about-us.html
• Digilytics featured in Forbes: https://bit.ly/3zDQc4z">https://bit.ly/3zDQc4z

 Responsibilities

• Experience with Azure services (Virtual machines, Containers, Databases, Security/Firewall, Function Apps etc)
• Hands-on experience on Kubernetes/Docker/helm.
• Deployment of java Builds & administration/configuration of Nginx/Reverse Proxy, Load balancer, Ms-SQL, Github, Disaster Recovery,
• Linux – Must have basic knowledge- User creation/deletion, ACL, LVM etc.
• CI/CD - Azure DevOps or any other automation tool like Terraform, Jenkins etc.
• Experience with SharePoint and O365 administration
• Azure/Kubernetes certification will be preferred.
• Microsoft Partnership experience is good to have. 
• Excellent understanding of required technologies
• Good interpersonal skills and the ability to communicate ideas clearly at all levels
• Ability to work in unfamiliar business areas and to use your skills to create solutions
• Ability to both work in and lead a team and to deliver and accept peer review
• Flexible approach to working environment and hours to meet the needs of the business and clients

Must Haves:

• Hands-on experience on Kubernetes/Docker/helm.
• Experience on Azure/Aws or any other cloud provider.
• Linux & CI/CD tools knowledge.

Experience & Education:

• A start up mindset with proven experience working in both smaller and larger organizations having multicultural exposure
• Between 4-9 years of experience working closely with the relevant technologies, and developing world-class software and solutions
• Domain and industry experience by serving customers in one or more of these industries - Financial Services, Professional Services, other Retail Consumer Services
• A bachelor's degree, or equivalent, in Software Engineering and Computer Science

• He has to perform architectural analysis, and he should know how to design enterprise-level systems.
• He should know how to design and simulate tools for the perfect delivery of systems.
• He should know how to design, develop, and maintain systems, processes, procedures to deliver a high-quality service design.
• He has to work with other members of a team and other departments to establish healthy communication and information flow.
• He should know how to deliver a high-performing solution architecture that can support the development efforts of a business.
• He has to plan, design, and configure the most typical business solutions as needed.
• He has to prepare technical documents and other presentations for multiple solutions areas.
• He has to be sure that the best practices for configuration management are carried our as it was needed.
• He has to work on customer specifications, analyze them, and conduct the best product recommendations associated with the platform

Requirements

• AWS Solution Architect 9-10 Years
• Responsible for managing applications on public cloud (AWS) infrastructure.
• Responsible for larger migrations of applications from VM to cloud/cloud-native.
• Responsible for setting up monitoring for cloud/cloud-native-based infrastructure and applications.
• MUST: AWS Solution Architect Professional certification.

BENEFITS: -

 Competitive salary and stock options -

 Premium medical benefits 

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test 

Required Skills and Experience 

• 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.