Technical Lead - DevOps

What you’ll be doing at Novo:

● Systems thinking
● Creating best practices, templates, and automation for build, test, integration and
deployment pipelines on multiple projects
● Designing and developing tools for easily creating and managing dev/test infrastructure
and services in AWS cloud
● Providing expertise and guidance on CI/CD, Github, and other development tools via
containerization
● Monitoring and support systems in Dev, UAT and production environments
● Building mock services and production-like data sources for use in development and
testing
● Managing Github integrations, feature flag systems, code coverage tools, and other
development & monitoring tools tools
● Participating in support rotations to help troubleshoot to infrastructure issues

● Creating and working with containers, as well as using container orchestration tools
(Kubernetes / Docker)
● AWS: S3, EKS, EC2, RDS, Route53, VPC etc.
● Fair understanding of Linux
● Good knowledge of CI/CD : Jenkins / CircleCI / Github Actions
● Basic level of monitoring
● Support for Deployment along with various Web Servers and Linux environments , both
backend and frontend.

• At least 5 year of experience in Cloud technologies-AWS and Azure and developing. 
• Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
• Hands on experience in DevOps tools configuration in different environments.
• Strong knowledge of working with DevOps design patterns, processes and best practices
• Hand-on experience in Setting up Build pipelines.
• Prior working experience in system administration or architecture in Windows or Linux.
• Must have experience in GIT (BitBucket, GitHub, GitLab)
• Hands-on experience on Jenkins pipeline scripting.
• Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
• Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
• Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
• Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
• Good to have experience in migrating code repositories from one source control to another.
• Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
• Must have good communication skills and problem solving skills

Job Description

We are looking for an experienced software engineer with a strong background in DevOps and handling

traffic & infrastructure at scale.

Responsibilities :

Work closely with product engineers to implement scalable and highly reliable systems.

Scale existing backend systems to handle ever-increasing amounts of traffic and new product

requirements.

Collaborate with other developers to understand & setup tooling needed for - Continuous

Integration/Delivery/Deployment practices.

Build & operate infrastructure to support website, backend cluster, ML projects in the organization.

Monitor and track performance and reliability of our services and software to meet promised SLA

You are the right fit if you have:

1+ years of experience working on distributed systems and shipping high-quality product features on

schedule

Experience with Python including Object Oriented programming

Container administration and development utilizing Kubernetes, Docker, Mesos, or similar

Infrastructure automation through Terraform, Chef, Ansible, Puppet, Packer or similar

Knowledge of cloud compute technologies, network monitoring

Experience with Cloud Orchestration frameworks, development and SRE support of these systems

Experience with CI/CD pipelines including VCS (git, svn, etc), Gitlab Runners, Jenkins

Working with or supporting production, test, and development environments for medium to large user

environments

Installing and configuring application servers and database servers

Experience in developing scripts to automate software deployments and installations

Experience in a 247 high-availability production environmentAbility to come with best solution by capturing big picture instead of focusing on minor details. Root

cause analysis

Mandatory skills: Shell/Bash Scripting, Unix, Linux, Dockers, Kubernetes, AWS, Jenkins, GIT

• Job Title - DevOps Engineer

• Reports Into - Lead DevOps Engineer

• Location - India

A Little Bit about Kwalee….

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm

• Flexible working hours - we trust you to choose how and when you work best

• Profit sharing scheme - we win, you win 

• Private medical cover - delivered through BUPA

• Life Assurance - for long term peace of mind

• On site gym - take care of yourself

• Relocation support - available

• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars

• Pitch and make your own games on https://www.kwalee.com/blog/inside-kwalee/what-are-creative-wednesdays/">Creative Wednesdays! 

Are You Up To The Challenge?

As a DevOps Engineer you have a passion for automation, security and building reliable expandable systems. You develop scripts and tools to automate deployment tasks and monitor critical aspects of the operation, resolve engineering problems and incidents. Collaborate with architects and developers to help create platforms for the future.

Your Team Mates

The DevOps team works closely with game developers, front-end and back-end server developers making, updating and monitoring application stacks in the cloud.Each team member has specific responsibilities with their own projects to manage and bring their own ideas to how the projects should work.  Everyone strives for the most efficient, secure and automated delivery of application code and supporting infrastructure.

What Does The Job Actually Involve?

• Find ways to automate tasks and monitoring systems to continuously  improve our systems.

• Develop scripts and tools to make our infrastructure resilient and efficient.

• Understand our applications and services and keep them running smoothly.

Your Hard Skills

• Minimum 1 years of experience on a dev ops engineering role

• Deep experience with Linux and Unix systems

• Networking basics knowledge (named, nginx, etc)

• Some coding experience  (Python, Ruby, Perl, etc.)

• Experience with common automation tools (Ex. Chef, Terraform, etc)

• AWS experience is a plus

• A creative mindset motivated by challenges and constantly striving for the best 

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

A Little More About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

Implementation Engineer

Implementation Engineer Duties and Responsibilities

• Understanding requirements from internal consumers about program functionality.
• Perform UAT tests on application with help of test cases and prepare documents for same and coordinate with team to resolve all issues within required timeframe and inform management of any delays.
• Collaborate with development team to design new programs for all client implementation activities and manage all communication with department to resolve all issues and assist implementation analyst to manage all production data.
• Perform research on all client issues and document all findings and implement all technical activities with help of JIRA.
• Assist internal teams to monitor all software implementation lifecycle and assist to track appropriate customization to all software for clients.
• Train technical staff on all OS and software issues and identify all issues in processes and provide solutions for same. Train other team members on processes, procedures, API functionality, and development specifications.
• Supervise/support crossed-functional teams to design, test and deploy to achieve on-time project completion.
• Implement, configure, and debug MySQL, JAVA, Redis, PHP, Node, ActiveMQ setups.
• Monitor and troubleshoot infrastructure utilizing SYSLOG, SNMP and other monitoring software.
• Install, configure, monitor and upgrade applications during installation/upgrade activities.
• Assisting team to identify network issue and help them with respective resolutions.
• Utilize JIRA for issue reporting, status, activity planning, tracking and updating project defects and tasks.
• Managing JIRA and tracking tickets to closure and follow-ups with team members.
• Troubleshoot software issues
• Provide on-call support as necessary

Implementation Engineer Requirements and Qualifications

• Bachelor’s degree in computer science, software engineering, or a related field
• Experience working with
• Linux & Windows Operating system
• Working on shell and bat scripts
• SIP/ISUP based solutions
• deploying / debugging Java, C++ based solutions.
• MySQL to install, backup, update and retrieve data
• Front-end or back-end software development for LINUX
• database management and security a plus
• Very good debugging and analytical skills
• Good Communication skills

Job Brief:

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Location:

Pune.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.

•  Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps ) 
• At least one AWS or Azure Certification
• Terraform Scripting
•  Hands-on experience with git and source code management and release management.
• Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
• Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
• Working knowledge of build systems for various technologies like npm, maven etc. 
• Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
• Hands on Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
• A programming language like Java, Go , NodeJS is a nice to have.

• Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension) 
• At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
• Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
• give you the chance to explore the latest techniques to solve challenging technical problems and help
• you become the best developer you can be.
• Join a growing agile team that are consistently delivering.
• Technical Development Program

1. Design cloud infrastructure that is secure, scalable, and highly available on AWS, Azure and GCP
2. Work collaboratively with software engineering to define infrastructure and deployment requirements
3. Provision, configure and maintain AWS, Azure, GCP cloud infrastructure defined as code
4. Ensure configuration and compliance with configuration management tools
5. Administer and troubleshoot Linux based systems
6. Troubleshoot problems across a wide array of services and functional areas
7. Build and maintain operational tools for deployment, monitoring, and analysis of AWS, Azure Infrastructure and systems
8. Perform infrastructure cost analysis and optimization

This person MUST have:

• B.E Computer Science or equivalent
• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
• Experience configuring/maintaining one monitoring tool.
• Excellent verbal & written communication skills.
• Candidates with certifications - AWS, GCP, CKA, etc will be preferred
• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2.

Location:

• Remotely, anywhere in India

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.