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- To ANALYZE Business Requirements end-to-end & Documenting Requirements
- Write Good User Stories (Preferably using INVEST techniques)
- Specify acceptance criteria for features and user stories to ensure delivery of requirements that meet or exceed the business needs
- Create wireframe prototypes, Mockups and documenting them using Visio or similar tools
- Document requirements by creating use cases, functional and requirement specifications documents
- Collaborate with internal teams to ensure proper documentation of the product capabilities
- Own the Product backlog, elaborating and prioritizing user stories to be included in the backlog
- Presenting the product capabilities, gathering requirements and identifying gaps
- Interface with clients and partners to understand business environments, current and future requirements; participate as a solutions expert
- Roadmap prioritization, conceptualize new product features, and assist with competitive positioning
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Responsibilities:
Design, develop, and maintain high-quality software solutions using programming languages such as Java.
Implement backend services using frameworks like Spring Boot and frontend interfaces using frameworks like React.
Apply deep knowledge of algorithms and data structures to solve complex problems efficiently.
Optimize code for performance, scalability, and reliability.
Work with SQL and NoSQL databases to design, implement, and manage data storage solutions.
Ensure data integrity and optimize database queries. Leverage open-source tools and frameworks to develop scalable and maintainable solutions.
Stay updated on the latest trends in open-source technologies.
Utilize Linux systems for development and deployment.
Automate and streamline processes using Linux tools and scripts.
Develop and maintain mobile applications that align with user requirements and business goals.
Collaborate with cross-functional teams to ensure seamless integration with backend systems.
Work closely with product managers, designers, and other engineers to bring ideas to life.
Participate in code reviews, testing, and debugging to ensure high-quality deliverables.
Qualifications and Skills:
Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Mathematics, Physics, or a related discipline.
Strong knowledge of algorithms and data structures.
Proficiency in at least one programming language, preferably Java.
Hands-on experience with backend frameworks like Spring Boot and frontend frameworks like React.
Familiarity with SQL and NoSQL databases.
Solid understanding of Linux systems and tools.
Experience developing mobile applications is highly desirable.
Strong problem-solving skills and ability to work in a fast-paced environment.
- Experience: Minimum 3 years
- Key Skills:
- Experience with Check Point policy creation, updating, and management.
- Ability to analyze logs and troubleshoot issues.
- Expertise in health checks and system optimization.
- Responsibilities:
- Define and push Check Point firewall policies.
- Perform regular health checks and log reviews.
- Ensure compliance with security best practices.
- Location: Bangalore
- Shift: General
What are we looking for?
We are looking for hands-on coders who love what they do, have high attention to detail and are looking for challenging opportunities which involve building products from scratch. Someone who is proactive, and always keen to learn.
What will you be doing?
On a daily basis, some of your work will involve but is not limited to:
- Write clean, secure, and well-tested code
- Build tools and integrate systems to scale the effectiveness of the product
Work Culture at Merge:
Commitment to excellence - In every output, we produce as individuals and as a company, we have to strive for world-class quality. We’re making a change in the world. It will push us out of our comfort zones. We operate in a rapidly changing market and strive to deliver high-quality products faster than anyone else.
We get it done - We take ownership of what we do. Working here is about really, truly owning everything you do. There’s no such thing as “Not my job.” If you see a problem that needs solving, you can – and should – be the one to solve it
Requirements
Skills That Will Help You Excel At Merge
- You have 2 to 5 years of experience building highly reliable and scalable backend systems
- Experience in two or more languages. Go, Node.js, Python, or Java would be ideal.
- You have experience in high-throughput distributed systems and microservices
- Experience with AWS and CI/CD workflow
- Driven, and passionate about building products
- You take ownership of your code
- You have good communication skills in English
- You are familiar with security best practices
1. Inside Sales
2. Cold calling
3. Tele calling
4. Explaining about the project to the prospective customers
5. Arranging for the Site Visits
6. Coordinating with Sales and Marketing team
7. Maintaining the customer database
Immediate Joiners with excellent communication skills.( English, Kannada and Hindi)
Desired skills:
- Bachelor’s degree or equivalent combination of education and experience in Computer Science.
- Ability to establish priorities, goals/objectives and timelines.
- Possess strong planning and time management skills.
- Demonstrated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others within and outside the unit. Works in a collaborative manner to achieve results.
- Ability to effectively present technical topics to internal groups with potentially varied levels of technical sophistication. Strong communicator with excellent ability to work in a team environment.
Preferred Experience:
- 2-3 years of industry experience in software development.
- Experience working with medical data
- Experience and familiarity working in development teams and team-based development practices including scrum/agile, code review, etc.
- Knowledge and experience working with NoSQL databases such as MongoDB, CouchDB, Raven DB, etc.
- Knowledge of RDBMS concepts and experience with Microsoft SQL Server, MySQL, etc.
- Knowledge and experience working with Node.js and related frameworks such as Express.js.
- Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
- Familiarity with FHIR APIs and experience working with REST APIs.
- Experience working on full-stack projects.
- Familiarity with CI/CD pipelines
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Author data services using a variety of programming languages
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centres and Azure regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Work in an Agile environment with Scrum teams.
- Ensure data quality and help in achieving data governance.
Basic Qualifications
- 2+ years of experience in a Data Engineer role
- Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
- Experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases
- Experience with data pipeline and workflow management tools
- Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
- Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
- Experience building and optimizing ‘big data’ data pipelines, architectures, and data sets
- Strong analytic skills related to working with unstructured datasets
- Build processes supporting data transformation, data structures, metadata, dependency, and workload management
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores
- Experience supporting and working with cross-functional teams in a dynamic environment
- Works independently without any supervision
- Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
- Experience in deploying highly complex, distributed transaction processing systems.
- Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
- As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.
Required Experience, Skills, and Qualifications
- 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
- At least one End to End CI/CD Implementation experience
- Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
- Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
- Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
- Experience architecting interaction with services and application deployments on AWS
- Experience with Groovy and writing Jenkinsfile
- Experience with repository management, code scanning/linting, secure scanning tools
- Experience with deployments and application configuration on Kubernetes
- Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
- Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
- Experience with message buses (e.g. Apache Kafka, NATS)
- Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)





