Job Title
Sales Coordinator
Department : Sales
1. Job PURPOSE:
Planning, developing, implementing and managing the overall sales strategy. This position reports to the Sales Manager
2. ROLES & RESPONSIBILITIES:
l Understand the business and the potential
l Analyzing market and sales information
l Identification of prospective clients.
l Set up a Brand identification strategy and execution plan
l Research competitive products by identifying and evaluating product characteristics, market share, pricing, and maintaining research databases.
l Set and track sales targets for team
l Suggest and implement improvements in the sales administration process
l Coordinate department projects to meet deadlines
l Use customer feedback to generate ideas about new features or products
l Research and discover methods to increase customer engagement
l Ensure sales, finance and legal policies and procedures are met
l Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
3. EXPERIENCE REQUIRED:
Overall : 4 - 6 yrs
4. TECHNICAL SKILLS:
l The candidate should have experience in the preparation and execution of a sales strategy.
l In depth Understanding of sales process
l Sales Matrix
l B2B Product Sales experience is mandatory
l Experience in Salesforce and or other CRM tool
l Client Engagement
l Campaign management and active followup experience is must.
l Sales Techniques
5. ABILTY
l Excellent Communication Skills
l Conceptual Skill
l Analytical Ability
l Solution Oriented
l Ownership of tasks
6. EDUCATIONAL QUALIFICATION:
Preference: MBA –Marketing ( tier 1 or 2 college)
BA, B.Com, BBM, Non tech is preferred
Age: between 28 to 32 Years
About Quantum BSO and Tech Pvt Ltd
Quantum is a global firm providing specialised management consultancy and innovative technology-enabled services for the transportation industry. We work closely with each of our clients, providing them with insightful, customised solutions that add quantifiable value and bring about measurable results. Our commitment is to help our clients realise their vision.
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This is a full-time on-site role for a Tech Sales Intern at DIGITALAPSS located in Bengaluru. As a Tech Sales Intern, you will be responsible for providing technical support to customers, handling sales inquiries and orders, and delivering exceptional customer service. Your day-to-day tasks will involve communicating with clients, assisting them in finding the right solutions for their needs, and ensuring customer satisfaction.
Responsibilities:
- Identify and engage with potential clients to understand their domain, hosting, and server requirements.
- Provide expert advice and technical guidance to clients, helping them choose the most suitable hosting and server solutions based on their specific needs.
- Prepare and deliver compelling presentations and proposals to prospective clients, showcasing the advantages of Spark Cloud Host services.
- Develop and maintain strong client relationships, serving as their primary point of contact for technical and sales-related inquiries.
- Collaborate with our technical support and operations teams to ensure seamless onboarding and support for new clients.
- Stay up-to-date with industry trends and emerging technologies related to domain, hosting, and server services.
- Meet or exceed sales targets and revenue goals set by the company.
- Participate in networking events and industry conferences to expand your client base and promote Spark Cloud Host's services
Qualifications
- Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, or Business) or equivalent work experience.
- Self-motivated, results-oriented, and able to work independently as well as part of a team.
- Knowledge of the domain and hosting industry trends and competitive landscape.
We are seeking talented and motivated Telesales Representatives to join our dynamic sales team. In this role, you will be responsible for proactively reaching out to potential customers, promoting our products and services, and converting leads into successful sales.
Key Responsibilities:
1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.
2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.
3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.
4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.
5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.
6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.
7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.
8. Ensure any escalation or potential escalation is immediately reported to the Manager.
9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.
10. Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
1. Minimum two years’ experience in a high-quality outbound voice process.
2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.
3. Proactive, confident, and self-motivated.
4. Performance oriented with a passion for sales and numbers.
Responsibilities And Duties:
1. Meet Leads For Assessment And Solution Offering. (Leads And Appointments Will Be Provided By Company)
2. Prepare Quotation As Per Client Requirements
3. Handle And Resolve Feedback, Complaints Or Conflicts
4.Team Handling, Highly Self-Motivated
5.Possess Strong Work Ethics And Keep Information Confidential Qualifications And Skills:
Any Graduate
Ready To Travel
Benefits:
1. High Growth Environment
2. Travelling Allowance
3. Provident Fund
4. Health Insurance
Should have interest in Business development (B2C/ B2B) for Software Application
products/solutions.
Meet prospective clients, execute effective product demonstrations, emphasising product features
and benefits with focus on the value of the solution.
Meet with Committee Members of Apartments and societies to understand scope of business and
their expectations.
Prospect, educate, qualify, and generate interest for Sales Opportunities.
On-boarding new apartments on NoBrokerHood platform will be a major KRA for a BD.
Researching potential leads from open market, web searches, or digital resources.
Desired Candidate Profile:
Excellent communication and interpersonal skills.
Should be proficient in Hindi and English language, knowing regional language will be a plus.
Should be comfortable to work on weekends(Sat & Sun compulsory working), with a week off in
between Mon-Thursday.
Effective presentation and negotiation skills.
Hands on MS office excel, word & PPT etc.
If you have,prior experience in sales/pre-sales/client onboarding/counseling/customer success management,
good analytical and communication skills (English),quick learning ability, adaptability to changing business needs, and willingness to challenge the status quo and achieve business results, we invite you to work with us.
Roles & responsibilities:
1. Seller engagement and on-boarding : To Convert the leads of residential property sellers to active customers
and add unit/s on sale on the platform.
- Tele Counseling the sellers on the difficulties and challenges of the Real Estate sales process as an
- individual owner. Educating them about addressing them and resources they need.
- Educating them about various step-by-step processes, tools, the unique propositions and detailed
- end-to-end, hassle free solutions offered by Settlin.
- Convincing them for free enrollment.
- Ensuring clear understanding of the terms of services and all steps of the on-boarding process.
- Collecting and Updating all data about the unit on sale
- Scheduling/confirming the site visit by the data collection team
- Verifying and approving all uploaded data on the profile
- Study the demography and prices of similar residential properties in the same project, locality and
- surrounding areas from various sources.
- Compare and estimate the right price of the unit.
- Counsel the seller with facts/findings and help them optimize the pricing of their unit/s on sale.
- Maintain all units in the assigned area at optimum pricing.
- Ensure the profiles of all units and projects in the assigned area are complete and up to date.
- Help digital marketing teams in creating content for selected projects.
- Maintaining complete 100% enrollment of all RE availability, on the portal, in the assigned area.
Remuneration
CTC: greater than INR 4.2 Lacs / annum : 4.2 Lacs (fixed) + Monthly Incentives (upto INR 10000 per month)
About Company
Settlin, (founded 2016) has built a simple platform for enabling and executing property transactions and services.
This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every
detail of it. To know more visit https://settlin.in
Linking Spaces Technologies Pvt Ltd, 4th Floor, Gayathri Towers, 1090/N,18th Cross, 3rd Sector, HSR Layout, Bangalore 560102
Mandatory training during probation of 3 months:
The above role needs a proper understanding of our in-house portal, processes, teams, markets, localities,
demographies, various details about type of properties and Real Estate transactions. All selected members will have
to undergo a mandatory training of 3 months minimum and qualify on predefined parameters During this training
period the remuneration will be : CTC: greater than INR 3.6 Lacs / annum : 3.6 Lacs (fixed) + Monthly Incentives
(upto INR 10000). On successful completion of training and probation a confirmation bonus of INR 10,000/- will be
awarded.
Growth And opportunities ahead:
The above role also serves as the only funnel to the following role and beyond. All performing members in the above
team, by default earn the opportunity to move ahead to the following position. The eligibility for following appraisals
is two months of consistent performance at current position (measured in fixed automated indicators in CRM). There
is no time limit on the appraisal cycle and performers easily make it to the next level and beyond, within as less as 3
months, depending upon the vacancies available.
Relationship Manager / Buyer consultation
Responsibilities
Tele Consult incoming Buyers and help them throughout with their property search.
Attending inbound requests and queries on the selected units, scheduling/confirming site-visits with trained
team members from dedicated teams for site visits.
Understanding the requirements of the buyer, updating all details in the portal, suggesting best options,
collecting feedback, reasons of rejection, educating the buyer on facts and RE appreciations, driving a buyer
to a decision.
Moderating the negotiation or forwarding the interested buyer profiles to a team of experts negotiations and
settlements.
CTC: greater than INR 4.8 Lacs / annum : 4.8 Lacs (fixed) + Monthly Incentives (upto INR 25,000 per month)
Other details you should know before Applying:
1. Weekends ( i.e Saturday & Sundays) are working days. They are usually the busiest.
2. No provision of Work from home as per existing policy.It may vary at later stage.
3. First 3 months mandatory probation period with no paid leaves apart from week-offs and company holidays.
4. 6 days/week office, with 1 day week-off on any fixed day of the week.
5. Total 30 days paid leaves in a year.
6. Office hours : 10.00 AM to 6.00 PM (8 hours each work-day).
Why 22by7?
Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.
The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.
Dedicated 24*7 support team
We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.
Culture that has been voted as a Great Place to Work by the People of 22by7
Highly credible and competent Team Members
True work life integration and balance
Other benefits like Medical Insurance, Covid Care, and support structure over and above
About the role
Role- Enterprise Sales Manager- New Business
Band- L3
Reporting to- Head Sales
Location-Bangalore
Role Type- Individual Contributor
No. of Vacancies-02
Job Profile
- Handling end-to-end sales
- Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
- Selling across verticals Enterprise Accounts
- Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
- Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
- Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
- Pitching the right solution with the help of Pre-Sales team members
- Cross-Selling and Up-Selling- Growing the Account
- Maintaining a healthy strong funnel on solution portfolio of 22by7
- Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
- Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
- Working on BOM and pricing
- Handling presentations, techno commercial negotiations and Closures
- Create Customer Experience Excellence through continuous follow-up and customer interaction
- Working with other cross-functional team like marketing for carrying out different client/vendor related activities
- Take Sales Accreditation on different product lines which helps for strong pitching
Of the Solutions
Specification-
Education- Open- Any Diploma/Any Graduate/Any Post Graduate
Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must
Person Profile-
- Good verbal and written communication skills
- Good presentation and negotiation skills
- Good at engaging and managing relationship with CXO level
- Excellent at relationship building and managing it
- Who can sniff opportunities
- Good mental resilience
- Drive to win
- Go getter
- Loves to work in fast paced environment and who loves working with target
- Open to travel
Sales Competency Dictionary
Technical Competencies- These are the competencies which are core and directly related to the job.
- Domain Knowledge & Expertise-
Market
Product/Technology
Customer
Competition
Client
- Communication Skill-
Opening a conversation
Listening and Understanding abilities
Assessment of buyer
Growing the conversation
Art of probing/ questioning
Establishing trust, credibility, relationship over a communication
360-degree communication
Closing the communication loop
Presentation skill
Written communication- e-mail, documentation etc.
- Negotiation Skill-
Uncovering and delivering value, increasing the pie, creating win-win situations
Showing the value/worth
Finish it strong
- Proactive
Planning & Methodical
Motives
Networking for new sales opportunities
Persuade
Follow-up
Opportunity Sniffer
Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.
- Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.
Drive to Succeed
Competitiveness
Achieving the goal
Sense of Achievement
Fear of Failure
Perseverance or Persuasiveness
Go getter
- Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.
Handling rejections
Mental resilience
Can take strong decision
Objection Handling
- Emotional Intelligence- The ability to ‘Read people’
Able to empathize with people
Understands the emotions
Understands motivations that drives human behavior
- Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.
Accountability for their action
In-charge of their plans and action
Owning up their success or failures
Doers or Action oriented
Strong at execution
- Organising Skills- The ability to extract information, interpret and plan.
Resourceful
Information collection
Logical interpretation- quickly and accurately
Planning and Prioritizing
Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7
The Role growth- Can grow to Team Lead
Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.
We are looking for a talented and competitive Sales Development Representative that thrives in a quick sales cycle environment. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be a pro at using Linkedin, Sales CRM, Email and comfortable making connections via Skype chats or calls every day.
Responsibilities:
- Learn & understand our products and our prospective clients well.
- Understand customer pain points, requirements and correlate Habitate solutions and customer requirements.
- Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls, or anything to reach out to prospective customers.
- Respond, engage and qualify inbound leads and inquiries.
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence.
- Execute planned sales activities and develop a target list of high potential new customers.
- Resolve customer complaints regarding sales and services.
- Achieve monthly & quarterly quotas.
- Perform effective online demos to prospects.
- Manage customer queries.
Requirements:
- Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
- Ability to make focused efforts to close deals. The ideal candidate should be strategy-driven with a research-based approach.
- Proven sales development experience, preferably at an Internet startup or SaaS industry.
- Track record of over-achieving quota.
- Savvy with LinkedIn sales navigator, and CRM tools.
- Proficient with corporate productivity and web presentation tools.
- Ability to multitask, prioritize and manage time effectively
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.