
Market Research Analyst
at Purchase of compelling goods and services. (SG1)
We are looking for a methodical Market Research Analyst to discover customer preferences and statistical data in order to support customers during their decisionmaking process regarding product designs, prices, and promotions. The ideal candidate will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness.
SKILLS YOU MUST HAVE: Growth Consulting, Competitive Benchmarking, Secondary Research, Market Sizing Strategy Consulting, Company Analysis, Swot Analysis, Primary Research, Market Research, Industry Analysis
RESPONSIBILITIES:
- Understanding business objectives and designing surveys to discover prospective customers’ preferences
- Perform a valid and reliable market research SWOT analysis
- Provide competitive analysis on various companies market offerings, identify market trends, pricing/business models, sales and methods of operation
- Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations
- Carry out quantitative and/or qualitative research
- Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
- Utilize statistical software to manage and organize information monitoring the progress of research projects
- Design specific research methods such as questionnaires and surveys
- Develop industry-specific, vertical-level nuances as the function matures
- Maintaining the research knowledge repositories with up-to-date content
- Actively develop domain expertise, leveraging subject matter experts, and external sources
- Remain fully informed on market trends, other parties researches and implement best practices
Skill requirement:
- 5+ years experience in the market research or related field
- Experience in conducting research and business statistics, exposure to interacting with senior leaders.
- MBA or equivalent
- Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office
- Business research includes strategy research, country analysis, competitor analysis, market analysis, financial analysis, qualitative and quantitative benchmarking, Porter's five forces, SWOT analysis, company analysis, industry analysis, and other
- Excellent Research skills and experience of working on research tools & databases
- Good summarization skills
- Good executive presence, ability to deal with senior partners
- Ability to work independently, with minimum supervision, and with geographically dispersed teams
- Good problem-solving skills
- Think strategically – should be able to understand the larger picture
- Flexible - ability to adapt to changing dynamics quickly

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- Participate in test planning, test case design, and peer reviews to ensure high-quality delivery.
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Responsibilities
1. End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services
2. Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue
3. This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.
4. As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.
5. You must have specialized B2B knowledge, bias towards action and strive towards getting things done.
- Ensure brand matrix productivity through effective business planning & market updates
- Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
- Proven experience in key account management, sales, or business development within the software industry.
- Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
- Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
- Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
- Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
- Proficiency in CRM software and other relevant tools for account management and sales tracking.
If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.
Top of Form
Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.
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Note: Cab facility (only drop) available for female candidates.
Job Type: Full-time
Pay: ₹13,000.00 - ₹22,000.00 per month
Shift:
- Night shift
- US shift
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Other Benefits:
- Performance bonus
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- Designing and managing the website back-end including database and server integration.
- Generating Word Press themes and plugins.
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Required key skills:-
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- Strong understanding of PHP back-end development.
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
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2. Conducting the meeting and pitching the service offerings via call
3. Taking follow-ups and ensuring service/product delivery as promised
4. Creating a strategy for business growth and exploring new sales & marketing channels and also to come up with new tactics to increase sales
5. Assisting the buyer with queries, buying decision and general sales support








