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Position: Senior Professional Services Engineer - NTRX

Location: Pune, Hinjewadi PH-2

Experience: 5-7 Years

Budget: 11-12 LPA

Work Type: Hybrid | 2 Days WFO

Role Summary

The NTR-x PSE will own installation, integration & support of NiCE NTR-x recording solutions for clients in Financial Services/Banking domain.

Must Have

 - Domain: 5-7 Yrs experience in Financial Services / Banking domain

 - Recording Solutions: Hands-on with NiCE / Verint / any other recording solutions - Installation, Configuration, Upgrades & Maintenance on Windows/Cloud & NTRX

 - OS: Strong Microsoft Windows Server/OS knowledge

 - Telephony: IP/SIP communication analysis + Strong telephony background

 - Networking: OSI 7-layer, TCP, UDP, LAN/WAN, NICs, Switches, Routers

 - Troubleshooting: Wireshark, Log Analysis, Network testing utilities

 - Scripting: Basic SQL / Shell - Query & Update knowledge

 - Client Skills: Strong customer-facing skills. Able to lead tech discussions & represent NiCE in client meetings

Good to Have

 - Integrations: Experience with PBX, Switch, ACD - Avaya, Cisco, Microsoft Teams, Amazon Connect

 - Cloud: AWS - Primary, Azure. Virtualization - VMware, Citrix

 - Advanced: MDC, LDAP, SSO, ACD Integration, DB Migration, DR & HA Designs

 - Security: Active Directory, GPO, DNS, Certificate Authority, EFS, Hardening

Added Advantage

 - Certifications: MCP / MCSE, CCNA, VMware, Citrix, AWS, Azure

 - Database: Microsoft SQL Server 2012+ - Install, Config, Admin, Backup, Recovery

Key Responsibilities

 - Install, integrate & configure NiCE NTR-x recording solution remotely as per standards

 - Develop/configure software features per design specs & customer requirements

 - Plan & execute Unit, Functional & System testing. Support UAT & Data Validation

 - Assist customers/vendors with NiCE integration points

 - Provide technical expertise across NiCE product suite - Design, Support, QA

 - Escalate issues to Support, R&D & Management when needed

 - Proactive communication with client & management on progress & risks

 - Support after-hours, weekends, client-site & cross-time-zone as required

 - Share customer feedback to R&D for product enhancements.

Job Details

- Job Title: Sr. System Test Engineer

- Industry: engineering

- Domain - Information technology (IT)

- Experience Required: 6-10 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Job Description

• Designation- Sr. System Test Engineer
• Qualifications: B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical
• Experience: 6-10 years.
• Location: Pune.
• Work Mode: Hybrid (1-day WFH, 4-days from Office)

A. Skills & Technologies:

Mandatory:

• PLC Programming in Ladder/Structured Text/Function blocks.
• Configuring and commissioning Servo Drives, VFDs & Inverters.
• Experienced in Motion Control Programming in PLC for servo drives.
• Experience in Robotic (Drive Groups, Multi-Axes) programming in PLC.
• Design and Commissioning experience for Machine automation and turnkey projects,
• (including but not limited to Factory Acceptance Test (FAT) / Site Acceptance Test (SAT)).
• Hands On with one or more Fieldbus technologies (like Ethernet/IP, PROFINET,
• EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET).
• Configuring of PLC Backplane IOs and Remote IOs on Fieldbus.

Desirable:

• Electrical Wiring Design for Control panels.
• Experience in Manual testing.

B. Behaviors:

• Good team player
• Open to learn new technologies.
• Agile in nature
• Self-motivated and proactive

C. Role and Responsibilities:

• Design and execute tests on complete automation system.
• Test motion, robotics related Function blocks in PLC code, before release to market.
• Analyze requirements, design PLC programs, write and execute system tests.
• Follow required test processes as defined by Lead/Manager.

Must-Haves

6years of Hands‑on experience in PLC programming.

6years of Hands‑on experience in configuring and commissioning Servo Drives and VFDs.

6years of Hands‑on experience in motion control programming in PLC for servo drives.

Good communication skills.

A strong “can‑do” attitude.

Willingness to learn.

Ability to work effectively in a team.

Bachelor's degree - B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical

Minimum of 2years of stability with each company

*******

Notice Period: Immediate to 30days.

Job Details

- Job Title: Sr. System Test Engineer

- Industry: engineering

- Domain - Information technology (IT)

- Experience Required: 6-10 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Job Description

• Designation- Sr. System Test Engineer
• Qualifications: B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical
• Experience: 6-10 years.
• Location: Pune.
• Work Mode: Hybrid (1-day WFH, 4-days from Office)

A. Skills & Technologies:

Mandatory:

• PLC Programming in Ladder/Structured Text/Function blocks.
• Configuring and commissioning Servo Drives, VFDs & Inverters.
• Experienced in Motion Control Programming in PLC for servo drives.
• Experience in Robotic (Drive Groups, Multi-Axes) programming in PLC.
• Design and Commissioning experience for Machine automation and turnkey projects,
• (including but not limited to Factory Acceptance Test (FAT) / Site Acceptance Test (SAT)).
• Hands On with one or more Fieldbus technologies (like Ethernet/IP, PROFINET,
• EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET).
• Configuring of PLC Backplane IOs and Remote IOs on Fieldbus.

Desirable:

• Electrical Wiring Design for Control panels.
• Experience in Manual testing.

B. Behaviors:

• Good team player
• Open to learn new technologies.
• Agile in nature
• Self-motivated and proactive

C. Role and Responsibilities:

• Design and execute tests on complete automation system.
• Test motion, robotics related Function blocks in PLC code, before release to market.
• Analyze requirements, design PLC programs, write and execute system tests.
• Follow required test processes as defined by Lead/Manager.

Must-Haves

6years of Hands‑on experience in PLC programming.

6years of Hands‑on experience in configuring and commissioning Servo Drives and VFDs.

6years of Hands‑on experience in motion control programming in PLC for servo drives.

Good communication skills.

A strong “can‑do” attitude.

Willingness to learn.

Ability to work effectively in a team.

Bachelor's degree - B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical

Minimum of 2years of stability with each company

*******

Notice Period: Immediate to 30days.

network automation tools Ansible terraform D wan cloud networking (Aws,AzurE,Gcp)

desinging network security solutions firewalls VPN IPS IDS

Job description

• Responsible for Installation and Troubleshooting Operating System, Laptops, Desktops, Printer, Networking Device, Internet, Remote Desktop and all types of applications, drivers, and necessary updates.
• Responsible for Installation, Maintenance & Troubleshooting of Desktops, Laptop, and their operating system.
• Hands-on experience with Windows 10/11 operating system environments
• Use all means possible to assist users including by phone, via email, in-person, MS Teams or using remote support tools.
• Ability to perform remote troubleshooting and provide clear instructions.
• Knowledge of office 365, MS team, One Drive and SharePoint and anti-virus programs
• Excellent problem-solving and multitasking skills
• Address user tickets regarding hardware, software, and networking L1, etc.
• Manage and maintain IT asset inventory and documentation.

Desired Skills and Experience -

• Strong knowledge of Microsoft Windows desktop operating systems.
• Strong diagnostic/ troubleshooting skills, must have an innate curiosity and interest in IT
• Strong knowledge of the Microsoft Office suite.
• Working knowledge of TCP/IP protocol stack, and Wi-Fi.
• Working knowledge of supporting pcs in a domain environment.
• Working knowledge of Office 365 cloud application suite
• Working knowledge of desktop imaging, application deployment, and hard drive encryption