11+ Taxonomy Jobs in India

Proposal coordination, bid management, requirement analysis, solution consulting, market research, proposal designing, and business development. 

Experience in working with telecom,

Responsible for driving end-to-end opportunities- RFP/RFI & Proactive for the telecom sector across Americas, Europe, and UK&I regions.

End to End-to-end bid Management, Preparing Techno-commercial responses for RFP/RFI, Business Intelligence, preparing proactive proposals, competitive commercial structure, and Strategic Initiatives.

Core competencies:

Proposal Coordination | Bid Management | Pursuit Management | Pre-sales | Account Based Marketing | Content Writing | Proposal Designing

Technical Skills:

Tools and Systems: MS PowerPoint, MS Word, MS Excel, MS

OneNote, and PowerBl

Position: Technical Architect

Location: Hyderabad

 Experience: 6+ years

Job Summary:

We are looking for an experienced Technical Architect with a strong background in Python, Node.js, and React to lead the design and development of complex and scalable software solutions. The ideal candidate will possess exceptional technical skills, a deep understanding of software architecture principles, and a proven track record of successfully delivering high-quality projects. You should be capable of leading a cross-functional team that's responsible for the full software development life cycle, from conception to deployment with Agile methodologies.

Responsibilities:

●       Lead the design, development, and deployment of software solutions, ensuring architectural integrity and high performance.

●       Collaborate with cross-functional teams, including developers, designers, and product managers, to define technical requirements and create effective solutions.

●       Provide technical guidance and mentorship to development teams, ensuring best practices and coding standards are followed.

●       Evaluate and recommend appropriate technologies, frameworks, and tools to achieve project goals.

●       Drive continuous improvement by staying updated with industry trends, emerging technologies, and best practices.

●       Conduct code reviews, identify areas of improvement, and promote a culture of excellence in software development.

●       Participate in architectural discussions, making strategic decisions and aligning technical solutions with business objectives.

●       Troubleshoot and resolve complex technical issues, ensuring optimal performance and reliability of software applications.

●       Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.

●       Define and enforce architectural patterns, ensuring scalability, security, and maintainability of systems.

●       Lead efforts to refactor and optimize existing codebase, enhancing performance and maintainability.

Qualifications:

●       Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.

●       Minimum of 8 years of experience in software development with a focus on Python, Node.js, and React.

●       Proven experience as a Technical Architect, leading the design and development of complex software systems.

●       Strong expertise in software architecture principles, design patterns, and best practices.

●       Extensive hands-on experience with Python, Node.js, and React, including designing and implementing scalable applications.

●       Solid understanding of microservices architecture, RESTful APIs, and cloud technologies (AWS, GCP, or Azure).

●       Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

●       Should create automation test cases and unit test cases (optional)

●       Proficiency in database design, optimization, and data modeling.

●       Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).

●       Excellent problem-solving skills and the ability to troubleshoot complex technical issues.

●       Strong communication skills, both written and verbal, with the ability to effectively interact with cross-functional teams.

●       Prior experience in mentoring and coaching development teams.

●       Strong leadership qualities with a passion for technology innovation.

●        have experience in using Linux-based development environments using GitHub and CI/CD

●       Atlassian stack (JIRA/Confluence)

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centers across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce.

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

As a Lead - Application Engineer, you will work with our Application Engineering team on designing and developing web applications.

More specifically, you might:

• Collaborate with business analysts and technical managers to understand functional, and non-functional requirements, and scope.
• Design and develop multi-tier, cloud-native, high-performance, and scalable solutions
• Indulge in applying benchmarking software engineering principles and design patterns to build robust world-class solutions.
• Direct cross-functional agile teams as a leader across the software development lifecycle
• Analyse design alternatives using proofs-of-concept, and engage with architects to choose the best optimal solutions
• Obsess about writing high-quality code and performing reviews of the design and code.
• Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
• Ideate with your peers, support their work, and provide constructive feedback on their solutions.

What do we expect?

• 5+ years of experience
• A passion to write clean yet simple programs using JavaScript, HTML5, CSS3
• Keen interest in creating web frameworks like Angular / React JS
• A comprehensive foundation using object-oriented and functional programming languages.
• Wide-ranging knowledge in web server technologies - Node.js / Nginx
• Exposure to Cloud environments - AWS / Azure / GCP
• Good understanding of working with API design and development
• A full cycle web development experience with end-to-end exposure for atleast 2/3 of development projects

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow.

We are an equal-opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

In the upcoming months, we have planned to launch our business in multiple cities in India. And also, are working closely with India’s top unicorns and building our other verticals.The upcoming months will be full of growth and finding the best potentials to grow faster with us. 

At Glint, we believe in working in a collaborative environment. We  practice flat hierarchy with more transparency and good flow of information.

We are currently looking for a Customer Experience  Associate, Chennai.

Who are you at Glint ?

At Glint, you will be the customer champion who helps us to build better relationships with our customers and also play a vital role in building customer experience. 

What will you do at Glint?

Customer Experience Associate will be the first point of contact to the customer of Glint. The customer experience associate should handle the customer relationship management and helps in retaining the customers in the customer through proper communication and resolution.

• Handling customer queries through inbound/outbound chat and phone calls.
• Exploration and fact finding - Converting business problems into metric driven statements, identifying underlying hypotheses and determining/creating metrics that will accurately represent the problem as well as the solutions.
• Benchmarking, Insights and recommendations - Consistently keeping an eye on the business metrics and variations in them to:
• Help stakeholders understand changes in the voice of customers/partners. 
• Provide RCAs on hits and misses in business performances.
• Collaboratively work with the operation team. 

What we’re looking for:

•  Consistent performer who handles stressful situations and deadline pressures.
•  Experience of 1 - 3 years of experience in customer support.
• Also, freshers with good communication and wanted to work in startup 
• Candidates who have handled the non voice process will be preferred. 
•  Ability to work in a collaborative environment.
•  Empathy with a knack for understanding what a customer really needs and why they need it
•  Bachelor's degree in any discipline.

Skills we are looking for: 

• Strong customer engagement skills
• Strong communication skills 
• Very strong relationship skills 
• Good problem solving and analytical skills
• Demonstrated ability to develop creative solutions

Job Description

Experience : 10+ Years

Location : Pune

Job Requirements:

• Minimum of 10+ years of experience with a proven record of increased responsibility
• Hands on experience in design, development and managing Big Data, Cloud, Data warehousing
• and Business Intelligence projects
• Experience of managing projects in Big Data, Cloud, Data warehousing, Business Intelligence
• Using open source or top of the line tools and technologies
• Good knowledge of Dimensional Modeling
• Experience of working with any ETL and BI Reporting tools
• Experience of managing medium to large projects, preferably on Big Data
• Proven experience in project planning, estimation, execution and implementation of medium to
• large projects
• Should be able to effectively communicate in English
• Strong management and leadership skills, with proven ability to develop and manage client
• relationships
• Proven problem-solving skills from both technical and managerial perspectives
• Attention to detail and a commitment to excellence and high standards
• Excellent interpersonal and communication skills, both verbal and written
• Position is remote with occasional travel to other offices, client sites, conventions, training
• locations, etc.
• Bachelor’s degree in Computer Science, Business\Economics, or a related field or demonstrated,
• equivalent/practical knowledge or experience

Job Responsibilities:

• Day to day project management, scrum and agile management including project planning, delivery
• and execution of Big Data and
• Primary Point of contact for customer related to all project engagements, delivery and project
• escalations
• Design right architecture and technology stack depending on business requirement on Cloud / Big
• Data and BI related technologies both some on-premise and on cloud
• Liaise with key stakeholders to define the Cloud / Big data solutions roadmap, prioritize the
• deliverables
• Responsible for end to end project delivery of Cloud / Big Data Solutions from project estimations,
• project planning, resourcing and monitoring perspective
• Drive and participate in requirements gathering workshops, estimation discussions, design
• meetings and status review meetings
• Support & assist the team in resolving issues during testing and when the system is in production
• Involved in the full customer lifecycle with a goal to make customers successful and increase
• revenue and retention
• Interface with the offshore engineering team to solve customer issues
• Develop programs that meet customer needs with respect to functionality, performance,
• scalability, reliability, schedule, principles and recognized industry standards
• Requirement analysis and documentation
• Manage day-to-day operational aspects of a project and scope
• Prepare for engagement reviews and quality assurance procedures
• Visit and/or host clients to strengthen business relationships

• Azure Devops - Working experience in Azure yaml pipelines. (Note – Some say they worked in yaml but it’s for Jenkins and not Azure devops)
• Azure – Infrastructure automation using Terraform/ARM templates. (Note – Some say that they worked in terraform but it’s for AWS and not Azure). Please confirm Terraform for Azure infrastructure automation.
• Powershell scripting to automate and deploy .Net applications.