Tellecaller at SHRI Sohaang IT Solutions · Laxmi Apartment, C-3, Third Floor, Gali No. 1, Block B, Bengali Colony, Bangali Colony, New Delhi, Delhi 110084 · 1 - 6 years · ₹1L - ₹3L / yr · Bootstrapped · Posted 30 Sep 2023

1.Answering phones and explaining the product and services offered by the company.
2.Resolving queries and issues related to the products and services.
3.Suggesting solutions based on customer's needs and requirements

About SHRI Sohaang IT Solutions
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We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
Schedule appointments for the field sales team (if applicable).
Meet daily/weekly/monthly call and sales targets.
Build and maintain good customer relationships.
Provide feedback to the team to improve the calling process.
Required Skills & Qualifications:
Minimum 12th pass; graduation is a plus.
Good communication skills (Hindi/English or regional languages).
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Positive attitude and willingness to learn.
Preferred Experience:
0–2 years of experience in telesales, customer service, or BPO.
(Freshers with good communication skills are welcome.)
Work Location: In person






