
1.Answering phones and explaining the product and services offered by the company.
2.Resolving queries and issues related to the products and services.
3.Suggesting solutions based on customer's needs and requirements

About SHRI Sohaang IT Solutions
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Cloud Expertise(Azure):
• Strong understanding of cloud services and resources like AI services, webapp, database, including monitoring tools like Azure Monitor and Log Analytics.
• Experience with Infrastructure as Code (IaC) tools such as Arm template / Bicep/Terraform.
• Deep understanding of Networking concepts(DNS, DHCP , Hub and Spoke).
• Understanding on policies and security aspects of cloud.
Kubernetes & Helm:
• In-depth knowledge of Kubernetes concepts such as pods, services, ingress, config maps, and secrets.
• Understand of Kubernetes templates and its deployment.
• Proficiency with Helm/ Kustomize or equivalent for Kubernetes package management and deployment automation.
• Implement Kubernetes best practices, including security, networking, and scaling.
• Concepts of Docker and Containers
CI/CD & Programming:
• Hands-on experience with YAML-based CI/CD pipelines (e.g., Azure DevOps, GitHub Actions).
• Familiarity with scripting and automation tools such as PowerShell, Azure CLI, or Bash.
• Proven skill in python programming and concepts.
Monitoring and Observability:
Expertise in creating and managing Grafana dashboards for visualizing metrics and logs.
• Knowledge of Log Analytics & Azure Application Insights for performance monitoring and tracing.
🚀 We're Hiring | Contract Role
Position: .NET & SQL Developer
📍 Location: Indore
💼 Experience: 6–10 Years
🕒 Shift: 11:30 AM – 8:30 PM IST
If you're available or have suitable consultants on your bench, we'd love to connect.
📩 DM me or share relevant profiles.
#Hiring #DotNet #SQL #ContractJobs #IndoreJobs #ITHiring #HiringNow #BenchSales #TechJobs
Job Description
Job Title: Project Manager or Program Manager
Job Type: Full-Time
Exp. – 7 to 10 Years
Location – Gurgaon.
Key Responsibilities
• Manage end-to-end project lifecycle across IT and Telecom domains from initiation to closure
• Apply Agile, Waterfall or Hybrid methodologies based on project needs
• Lead Agile ceremonies such as daily stand-ups, sprint planning, retrospectives and demos
• Drive collaboration among internal teams and third-party vendors for seamless delivery
• Prepare and maintain project documentation including plans, trackers, milestones and logs
• Ensure delivery on time, within scope and budget while managing multiple priorities
• Define scope, feasibility and deliverables during project initiation phase
• Monitor KPIs and proactively manage risks, blockers and project issues
• Maintain transparent and structured communication with clients and stakeholders
• Conduct client meetings for requirement gathering and expectation management
• Execute risk management practices to reduce project delivery obstacles
• Perform budget tracking, cost monitoring and financial reporting with corrective actions
• Prepare and deliver presentations for clients, leadership and internal teams
• Travel as required for project engagements including short-term or extended onsite support
• Utilize Microsoft Office tools for tracking, reporting and analysis
Mandatory Skills
• PMP and/or PRINCE2 certification
• Minimum 7 years of project management experience in IT and Telecom
• Hands-on experience delivering projects using Agile, Waterfall and Hybrid models
• Strong stakeholder management and communication skills
• Proficiency in project management tools such as MS Project, Jira, Trello and Confluence
• Strong analytical, organizational and decision-making abilities
Desirable Skills
• Experience working with cross-functional and distributed teams
• Experience in client-facing roles with direct customer interactions
• Ability to conduct financial analysis and budget forecasting
• Vendor management experience
- Study design briefs and determine requirements.
- Schedule projects and define budget constraints .
- Conceptualize visuals based on requirements.
- Prepare rough drafts and present ideas.
- Develop illustrations, logos and other designs.
- Using software or by hand Use the appropriate colors and layouts for each graphic.
- Work with copywriters and creative director to produce final design.
- Test graphics across various media
- Amend designs after feedback.
- Ensure final graphics and layouts are visually appealing and on-brand
Requirements and skills
- Proven graphic designing experience.
- A strong portfolio of illustrations or other graphics.
- Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
- A keen eye for aesthetics and details.
- Excellent communication skills.
- Ability to work methodically and meet deadlines
- Degree in Design, Fine Arts or related field is a plus
Job Resonsibilities:
-Performance Marketer
-As an initial member of the Marketing and Growth team, you'll be expected to setup repeatable processes and helping us scale the function as we grow
-Drive paid marketing efforts across a variety of channels and monitor their performance
-Identify key audience segments and growth opportunities and transform these through effective campaigns
-Use customer research, hard data and metrics to assess efficacy of marketing campaigns
-Partner with product & growth team to enable ground level learnings and contribute to product-led growth
What are we looking for?
-5+ years working in the marketing or growth function, preferably in a startup.
-Hands on experience in Google Adwords and Facebook/Instagram ads is a must. Expertise in both is a requisite.
-You are a self-starter and can make decisions on your feet with minimal supervision, end-to-end ownership to drive outcomes.
-You possess deep customer empathy and love getting your hands dirty with data
Location: Bangalore/ open to remote working as well in other cities.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy
- Bridge management and employee relations by addressing demands, grievances or other issues
- Manage the recruitment and selection process
- Support current and future business needs through the development, engagement, motivation and preservation of human capital
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
- Nurture a positive working environment
- Oversee and manage a performance appraisal system that drives high performance
- Maintain pay plan and benefits program
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
Currently we are looking for the HR Role with experience in Talent Acquisition. PFB JD for your reference. You can visit http://www.transven.com">www.transven.com for company details.
Job Description :
- Answering employee questions
- Creating and distributing documents
- Serving as a point of contact with benefit vendors/administrators
- Maintaining computer system by updating and entering data
- Setting appointments and arranging meetings
- Maintaining calendars of HR management team
- Compiling reports and spreadsheets and preparing spreadsheets
Recruitment/New Hire Process
- Participating in recruitment activities
- Cold calling & talent acquisition activities
- Posting job ads and organizing resumes and job applications
- Scheduling job interviews and assisting in interview process
- Ensuring background and reference checks are completed
- Conducting benefit enrollment process
- Administering new employment assessments
Payroll and Benefits Administration
- Processing payroll, which includes ensuring vacation and sick time are tracked in the system
Record Maintenance
- Maintaining current HR files and databases
- Updating and maintaining employee benefits, employment status, and similar records
- Maintaining records related to grievances, performance reviews, and disciplinary actions
- Performing file audits to ensure that all required employee documentation is collected and maintained
- Performing payroll/benefit-related reconciliations
- Performing payroll and benefits audits and recommending any correction action











