11+ Talent management Jobs in Ahmedabad | Talent management Job openings in Ahmedabad

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

• Experience Level: Min 2+ years

• JavaScript and react.

• RESTful API’s, basic HTTP knowledge, GET/POST.

• Experience using technologies like React, Redux, TypeScript, modern CSS frameworks and web pack.

• Good Communication Skills

1. Work closely with our customers to understand their needs and build high-quality user interfaces.
2. Build, test and ship dashboards using frameworks like React, ES6, and Webpack.
3. Work with engineers and senior leadership to turn our vision into a tangible roadmap every quarter.
4. Add positive energy in every meeting or interaction with your coworkers.

Minimum Qualifications

1. B.E/B.Tech/M.Tech in CS/CE/IT
2. Must-have requirements for candidates include proficiency in the following areas/aspects:
3. Git version control system
4. Ability to collaborate and communicate complex technical concepts.
5. Experience working with charting libraries (i.e. ChartJS, Chartist, Grafana).
6. Experience with ReactJS 
7. Experience building highly scalable, high performance, responsive web applications
8. Experience in fundamental front end web technologies including but not limited to HTML, CSS, JavaScript - Minimum work experience 2 years

Languages/Frameworks

Javascript, React, HTML/CSS

Preferred Qualifications

1. Experience building, adopting and maintaining RESTful APIs.
2. A passion for all things UI and Front End
3. Ability to work in a fast-paced and agile development environment
4. Strong customer focus and obsession with quality
5. Experience working with UI for data-heavy products. 

Greetings from Gateway Group of Companies!!!

• Expertise in nodeJS and javascript frameworks and languages.
• Good knowledge of npm, Git, MongodB, noSQL, GraphQL, Docker, Webpack,
• Ability to rapidly learn and take advantage of new concepts, business models, and technologies

• Good knowledge of software design patterns and software architecture and design principles
• Processes, Methodology and Tools (Agile),
• Digital Asset Development / Application Development, Support and Maintenance / CICD tools / versioning tools
• Security/Information and Application Protection, Business Analysis
• Experience with CMS platforms
• Knowledge of the Apostrophe platform
• Writing unit tests (mocha, chai, sinon)

•  Development of advanced digital solutions, the Lead Backend developer implements complex technical solutions to conceive custom-tailored applications or to adapt those which already exist. He/she checks the functional quality of the developments and works with the product owner to create or redefine functional specifications. He/she is operational and support the technical team by providing help, and solutions to move forward.

• Job Title:- Marketing & Back Officer
• Experience: 1yr to 2yr (Only Female)
• Edu. - Graduate in Mechanical or chemical or electrical,
• Location: Nikol, Ahmedabad

• Excellent verbal and written communications skills.
• Insides Sales.
• Lead generate.
• Proven inside sales experience.
• Track record of over-achieving quota.
• Strong phone presence and experience dialing dozens of calls per day.
• Proficient with corporate productivity and web presentation tool Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Cayzen India is working on several software as a service (SAAS) startup ideas for both internally funded startups as well as customers who like leveraging the latest technologies to simplify their business. We are building a startup team in India that is on par with our US team in the quality of talent and challenging work. We are not looking to grow numbers or bodies, we are looking for quality talent with solid engineering fundamentals and inquisitive mind for tough problems.

We are looking to add a full stack developer and data gurus to our team.

Position Responsibilities:

• Good understanding of Agile Scrum in a fast-paced environment
• Develop quality software using the latest full-stack software tools primarily.Net and JavaScript with cloud and mobile as the core
• Experience in building and deploying enterprise-level web-based applications and complex business processes
• Familiar with automated testing and continuous integration methods.
• Build documentation of both business requirements & technical solutions
• Strong architecture and design skills to design or understand design for complex multi-tiered applications
• Ability to understand business requirements and design systems accordingly
• Ability to build working prototypes early in the development life cycle & validate business requirements
• Manage/contribute offshore delivery of projects–ensure on-time delivery, and anticipate and flag potential issues ahead of time
• Ability to mentor development teams in complex technical aspects of applications and guide them through various solutions
• Ability to lead technical reviews of the project, identify potential problems and resolve them

Qualifications and Technical Skills:

• B-Tech/M-tech/MCA
• 3-5 years of experience in building commercial software with.Net framework
• Strong skills in programming with C# ASP.Net/ MVC
• Experience with JavaScript/ jQuery / Angular JS / React  or other similar JavaScript frameworks.
• MS SQL Server / Big Data
• WebServices / Rest/ WCF/WebAPI

Benefits

Cayzen India offers above industry benefits and a startup culture with a small and high talent team. The benefits are above the current industry levels and are open to consideration for the right candidate. The benefits also include being part of a startup team and having the equity and leadership role as the team grows.