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Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent
PHP
Python
NodeJS (Node.js)Job Description
Job Purpose
We work in the latest technology, and our foundations are data structures, algorithms, strong logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and making sure their code is the most efficient possible.
You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.
You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.
Key Areas of Responsibility
Core development. Ready to participate in designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.
Desired Candidate Profile
Essential Skills
- Reliable, Accountable and Trustworthy
- Ability to understand software requirements based on a wireframe/program specification
- Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
- Effective communication skills to ensure smooth coordination of tasks with Team Leader
- Knowledge of MongoDB, MySQL, and PL/SQL is a plus
- Familiarity with ML, TensorFlow, and Keras is a plus
- Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is plus
- Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable
To consider you for current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you are not able to solve this, then please do not apply.
Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, plz verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.
.
Responsibilities:
• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing
• Implementing Spark processing based ETL frameworks
• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption
• Modifying the Informatica-Teradata & Unix based data pipeline
• Enhancing the Talend-Hive/Spark & Unix based data pipelines
• Develop and Deploy Scala/Python based Spark Jobs for ETL processing
• Strong SQL & DWH concepts.
Preferred Background:
• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs
• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives
• Understanding of EDW system of business and creating High level design document and low level implementation document
• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document
• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption
Experience - 4 – 6 years
About the role –
The Product Manager role will report to the CEO and will build the product from 0 to 1.
Responsibilities
Need to work with the senior management team to work on product roadmap
Work with tech and management to create and execute product pipeline
Own the successful delivery of your roadmap and co-own the success of the overall products
Define requirements (JIRA) - Creating EPICs, user stories. Tracking the sprint
Effectively identify and manage cross-team dependencies
Ensure delivery timelines
Required Knowledge and Skills
Should have good understanding of eligibility, Prior authorization workflows
worked as product lead/lead BA
Worked on eligibility implementation (API Integration) ( Waystar, Change healthcare, Claim MD etc.)
Should have experience in building and scaling SaaS tools from the ground up.
Excellent communication and collaboration skills
Use common tools to create mockups, stories, and roadmaps Preferred Qualifications
3+ Years of product management experience, including cloud/SaaS product
US Healthcare Experience
Value added - If worked on X12 270, 271
Basic Qualifications
Bachelor’s engineering degree from Tier 1 institute
MBA from Tier 1 (good to have)
3 Years of product management experience, including cloud/SaaS product
We are looking for someone who :
1. Creates designs based on logic, reason and research
2. Is eager to learn and explore new ideas in every project.
3. Self-driven and motivated to keep learning and up-skilling
4. Understands the importance of being a team player.
5. Not afraid to make mistakes and learn from them.
Team collaboration and good communication is highly valued at zazzy. We are a hands-on team who are enthusiastic and passionate about what we do. If this sounds like you, we would love to know more and see how we can work together.
Django
FlaskPython
DockerWe are having an immediate requirement for a Python web developer.
You have:
- At least 2 years of experience developing web applications with Django/Flask/FastAPI
- Familiarity with Linux
- Experience in both SQL and NoSQL databases.
- Uses Docker and CI/CD
- Writes tests
- Experienced in application deployments and scaling them on AWS or GCP
You are:
- Eager to work independently without being watched
- Easy going.
- Able to handle clients on your own
Location: Remote (in India)
The candidate will be responsible for Ad Sales for Print Media (Magazine)
- Building leads through existing & cold calls.
- Should be a self-starter and with excellent presentation skills.
- Driving revenue and sales with the development of creative initiatives
- Developing an extensive network in the industry ( E.g. Brands)
- Ensuring sales strategy is executed accordingly and effectively
- Meeting and exceeding weekly and monthly activity and revenue targets.
Requirements
- You have at least 3 years of experience within an Ad Sales print media industry.
- You have an established network in the corporate and ad agencies from prior experience.
- You have a strong understanding of the industry and stay updated with market trends.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are adaptable and thrive in changing environments
- You are a self-starter and demonstrate a high level of resilience
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