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About the Role
We are seeking a motivated and customer-focused Account Success Manager to join our remote team in India. This role professional will be responsible for managing client/partner accounts, ensuring their satisfaction, and driving revenue through upselling, cross-selling, and renewals. You will be responsible for onboarding clients/partners, managing relationships, monitoring usage, and delivering value that aligns with the client’s/partner’s goals. You will act as a trusted advisor and growth partner to your assigned accounts.
Key Responsibilities
- Client Onboarding: Guide new clients through a smooth onboarding process and ensure they understand how to effectively use our services.
- Relationship Management: Serve as the primary point of contact for assigned clients and maintain strong, trust-based relationships.
- Retention & Engagement: Regularly engage clients to understand their goals, usage patterns, and challenges, proactively offering solutions to increase satisfaction.
- Performance Monitoring: Track client performance, usage metrics, and deliver insights to help them maximize value.
- Issue Resolution: Coordinate with internal teams to resolve client issues quickly and effectively.
- Upsell & Renewal Support: Identify growth opportunities and support upsell/renewal efforts in collaboration with the Sales team.
- Feedback Loop: Collect and relay client feedback to improve product/service delivery and inform business decisions.
Qualifications and Skills
- Bachelor’s degree in Business, Marketing, or a related field
- 1+ years of experience in account management, sales, or customer success, preferably in a B2B SaaS or service-based industry
- Proven ability to meet or exceed sales targets while maintaining strong client relationships
- Excellent communication (English – verbal & written), negotiation, and interpersonal skills
- Tech-savvy with experience using CRM or account management tools along with productivity apps.
- Self-driven, organized, and comfortable working remotely with minimal supervision.
- Problem-solving mindset with a customer-first attitude
- Ability to manage multiple clients and priorities effectively
Preferred Skills
- Experience working with international clients or managing remote client relationships.
- Familiarity with contract renewals, pricing models, or basic account financials
- Exposure to digital services, SaaS platforms
- Fluency in speaking Hindi or other regional languages of India.
What We Offer
- Flexible remote work setup
- Competitive salary and performance-based incentives
- Opportunity to work with a dynamic, growth-focused team
- Learning and development opportunities


1.Experience in proper MERN Stack
2.In depth knowledge of Node JS, Angular JS, MongoDB
3.Experience in implementing applications using AngularJS.
4.Experience in creating front end applications using HTML 5, Angular JS, LESS/SASS
5.Javascript experience both on client as well as on server side
6.Experience with MVC and MVVM design patterns
7.Good experience with multiple third party API's integration
8.Experience in MongoDB scaling and optimization
9.Experience with cloud technologies AWS Lambda & EC2 setup
10.Experience in creating RESTful based web services in JSON & XML
11.PLUS to have additional experience in Angular 2+/
12.Added experience in MySQL optimisation would be a great plus
13.Good communication, analytical and logical skills to understand and work with any kind of project requirements independently

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Responsibilities
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
Skills:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (Redux)
- Familiarity with newer specifications of ECMAScript
- Experience with data structure libraries (e.g., Immutable.js)
- Knowledge of isomorphic React is a plus
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

- Strong working knowledge of Typescript, MongoDB, MySQL, Express
- Strong proficiency in TypeScript, JavaScript including DOM manipulation and the JavaScript object model, ES6
- Hands-on experience in React JS
- Strong understanding of HTML5, CSS3
- Strong understanding of NodeJS fundamentals
- Knowledge and experience working with PostgreSQL is a major plus
- Experience with ORM libraries
- Familiarity with RESTful APIs
- Knowledge of tools like Git, GitHub, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
- Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment.
Define the product vision and compose written specifications, ensuring functional requirements for new products and features are defined in detail
Evaluate the quality of ongoing project work efforts and ensure production proceeds according to schedule
Gather and prioritise product and customer requirements
Work closely with the Development Team to deliver winning products
Define long-term, short-term and daily work priorities to guide the efforts of the Development Team working in the Scrum approach
Support Evolution Gaming’s Marketing and Sales Departments in their efforts to ensure revenue and customer satisfaction goals are met
Ensure new products and features are evaluated for usability and performance, employing focus group testing, when necessary analyse trends in the gaming market and continuously review the competitive landscape
Mandatory Skills |
Good to Have Skills |
JDK 1.8 + |
PLSQL |
Microservices |
Knowledge of SQL Performance Tuning |
Spring framework |
Experience with Cloud |
Spring Boot |
Knowledge of Cloud Foundry (Pivotal CF) |
Java Messaging Services (JMS) / Kafka / Rabbit MQ |
On-call support experience with PagerDuty, Service Now |
SOAP & REST APIs |
Knowledge of infrastructure monitoring tools like Nagios, New Relic |
SQL |
Knowledge of Splunk |
ORM technologies like Hibernate / IBatis / MyBatis |
Experience working with Lean and Extreme Programming (XP) |
Continuous integration tools like Jenkins/ Bamboo |
NoSQL databases such as MongoDB or any other NoSQL DB |
Code Quality tools/frameworks like Sonar / PMD |
Automated Integration Testing & Contract Testing |
Automated Testing. Unit Testing, |
|
Agile development methodologies |
|
Founded in 2019 by VIT alumni, this B2B marketplace works with the bottomline of hotels thereby helping them boost their profits by at least 20%. It has already empowered over 1000 hotels including ITC Hotels, Radisson and Taj.
This platform is disrupting the hospitality sector by leveraging the power of omnichannel procurement.
- Generating and Managing Leads in the Hospitality Industry
- Training and monitoring the Sales team’s performance
- Designing and formulating strategies to achieve maximum Sales
- Negotiating deals and supporting negotiation from the team
- Achieving the monthly Sales targets by enabling the team .
- Preparing and submitting Sales report to the senior management.
What you need to have:
- Any graduate degree
- Proven experience in Sales and management of a Sales team
- Experience working in a startup, building the team from scratch.
- Strong leadership and communication skills
- A knack of strategizing to drive actual sales and maximize revenue
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.


- Demonstrated experience in Development, unit test application modules based on specified design using PHP, AngularJS, NodeJS, HMTL5, CSS, J2EE/DB2 technologies using Agile Methods
Experience with Databases and having good knowledge of database

