
Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to clients and colleagues in other departments.
Requirements:
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Demonstrable experience as an application support engineer in a related field.
Advanced knowledge of integration and system testing
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients.
Advanced proficiency in determining the causes of application errors and repairing them.

Similar jobs
JOB DETAILS:
- Job Title: QA Team Lead
- Industry: SAAS
- Experience: 8-10 years
- Working Days: 5 days/week
- Job Location: Surat
- CTC Range: Best in Industry
Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency
Criteria:
1. Must have 8–10 years of QA experience in B2B SaaS.
2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).
3. Must have strong hands-on manual testing experience (UI/UX + API testing).
4. Must be able to set up QA processes from scratch for SaaS products.
5. Must be proficient in test planning, writing test cases, and managing full QA cycles.
6. Must have strong knowledge of regression, smoke, and sanity testing.
7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.
Description
Profile Overview:
We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.
Roles & Responsibilities:
1) Quality Strategy & Process Setup
- Create and follow the best QA practices for our hospitality SaaS products.
- Set up manual and automation testing systems from the ground up.
- Manage the full QA process — from understanding requirements to testing and final sign-off before release.
2) Team Leadership & Management
- Lead and support the QA team members in their day-to-day work.
- Organize training to help the team improve their skills.
- Manage team workload and assign tasks effectively across different projects.
3) Testing & Execution
- Read product and technical documents to plan testing.
- Write detailed test plans, test cases, and checklists.
- Manage all testing stages including regression, smoke, and sanity tests.
- Verify fixes and issues after updates go live.
4) Tool & Workflow Management (ClickUp)
- Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
- Define rules for bug severity and manage the bug tracking process.
5) Automation (Optional but Preferred)
- Automate repetitive tests like regression or smoke tests.
- Use tools such as Selenium, Cypress, or Playwright if possible.
6) Cross-Team Collaboration
- Work closely with Product Managers, Developers, and Support teams.
- Be the final checkpoint for product quality before release.
7) Reporting & Metrics
- Track QA performance — number of bugs, test coverage, and more.
- Share regular updates and reports with leadership.
Key Skills Needed:
- Experience leading QA teams and setting up QA processes.
- Strong knowledge of SaaS products and manual testing.
- Some experience with test automation tools is preferred.
- Comfortable using tools like ClickUp, JIRA, or similar.
- Good at problem-solving and attention to detail.
- Strong communication and teamwork skills.
Requirements:
- 8–10 years of overall QA experience in B2B SaaS companies.
- 3–5 years in a QA lead or manager role.
- Hands-on experience with manual testing, UI/UX testing, and API testing.
- Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
- Experience using project management tools like ClickUp or JIRA.
- Good written and spoken communication skills.
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal – to Evolve Freight forwarders towards Digitalized operations, enhancing efficiency, and driving lasting change.
As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.
Learn more at www.shipthis.co
Job Overview
We are looking for a detail-oriented Manual Software Tester to join our dynamic and fast-paced team. In this role, you will be responsible for ensuring the quality, reliability, and performance of Shipthis’s ERP platform through thorough manual and functional testing. You will work closely with developers, product managers, and other stakeholders to deliver high-quality software releases on time.
What You’ll Be Doing
- Design, review, and execute detailed manual test cases for Shipthis’ ERP application
- Perform functional, regression, smoke, sanity, and end-to-end testing across modules
- Identify, document, and track defects clearly, ensuring proper follow-up and closure
- Validate bug fixes and feature enhancements before production releases
- Collaborate closely with developers to understand requirements and resolve issues efficiently
- Participate in requirement reviews to provide early feedback from a QA perspective
- Ensure test documentation is updated based on product changes and releases
- Support continuous improvement of QA processes and testing standards
Requirements
- Strong experience in end-to-end manual/functional testing of web-based applications (preferably SaaS or ERP platforms)
- Good understanding of software testing concepts, SDLC, and STLC
- Hands-on experience in writing and maintaining test cases, test scenarios, and test reports
- Ability to analyze requirements and identify test coverage gaps
- Strong analytical, problem-solving, and communication skills
- High attention to detail with a quality-first mindset
- Ability to work independently as well as collaboratively within a team
- Existing knowledge of automation testing or a strong willingness to learn automation will be an added advantage
- Basic knowledge of JavaScript, Playwright/Cypress will be an added advantage
Desired Qualifications
- Bachelor’s/master’s degree in Computer Science, or any related discipline
- Candidates with 2–5 years of experience in manual testing
- Experience working on SaaS platforms will be an added advantage
We welcome candidates
- Who is an Immediate Joiner
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status
JOB SYNOPSIS
- Location: Bangalore
- Job Type: Full-time
- Role: QA Engineer- Manual Software Tester
- Industry Type: Software Product
- Functional Area: Software Testing
- Employment Type: Permanent
Role: Manual Testing
Experience: 2.5- 4 yrs
Notice Period: Immediate Joiners
Location: Hyderabad (WFO)
A Day in the Life:
- Collaborate with developers and product managers to understand feature requirements.
- Review feature specifications and design detailed test cases.
- Perform manual tests on payment gateway systems, including transaction flows and API validations.
- Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
- Conduct regression testing to ensure system stability after updates.
- Participate in team discussions to troubleshoot and resolve issues.
- Document test results and prepare for upcoming sprint activities.
Key Qualifications and Skills:
- 5 - 7 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
- Strong knowledge of payment processing.
- Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
- Proficiency in SQL for database validation (transaction logs, ledger entries).
- Hands-on experience with JMeter, Postman, Selenium, or similar tools.
- Knowledge of blockchain-based payouts (optional but a plus).
Key Responsibilities:
- Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
- Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
- Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
- Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
- Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
- Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
- Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.
We are looking for candidates for Test Lead with experience in Loans with Indian financial organizations.
Below is the job requirement
1. Should have at least 6+ Years of experience on Loan Origination domain
2. Should have Team Handling and Governance experience of atleast 2+ years
3. Database, API testing exposure should be there
4. Testing Concepts should be clear
5. Should be able to WFO at Noida Location

- Experience leading regression, automation, and performance test teams.
- Has in-depth knowledge of a variety of testing techniques and methodologies with a focus on regression, automation, and performance test best practices.
- Good understanding of QA methodology – test plans, test cycles, defect management (including Root Cause Analysis), status reporting, and software releases.
- Experience managing team results to Key Performance Indicators (KPIs).
- Experience developing and maintaining Knowledge Transfer documentation and information.
- Experience with the following tools:
- SAP Functional modules: FI, PY, Ben, HR, MM, Recruiting, SFEC, EAM, MAM, FCRM, BW, Security, SolMan across SAP systems (ECC/UI5/BW/GRC/Solman)
- SAP Solution Manager for Testing (SolDoc, Test Suite, Focused Build Test Step Designer)
- Technical Bill of Materials (TBOM), Business Process Change Analyzer (BPCA), Test Suite Analytics, Test suite Test Management, SolDoc Library, and Business Partner Group Hierarchy (BPH) setup and management
- Worksoft Certify Automation Scripting
- Worksoft Execution Manager (EM)
- Worksoft Architect
- Neotys Neoload
- Worksoft Integration to Solution Manager
- Worksoft Integration to Neoload
Kamatan is disrupting the decades-old existing supply chain from farmers to businesses that consist of many middlemen and is mired with many inefficiencies on both demand and supply side. Kamatan has endeavored to solve this problem by building an efficient supply chain that eliminates middlemen, reduces wastage, and passes on the gains on either side of the supply chain.
In the last 2+ years, Kamatan has sourced from 34 locations across 8 states of India and delivered to 48 locations across 14 states, underscoring the strength of its nationwide network.
Kamatan was founded by IIT and IIM graduates with more than 16+ yrs of industry experience each at companies like Redbus, Myntra, TaxiForSure, and Hindustan Lever. Headed by an ex-IAS officer with 35 years of service, the team is passionate about delivering an awesome experience to customers by leveraging technology as the key differentiator.
Kamatan is a Series-B funded startup backed by Elevar Equity, Global Innovation Fund (UK), and Samunnati Agro Solutions. Kamatan was covered by Economic Times, Business Standard, and CIO Insider. It was listed as a Top 100 Startups to watch in 2020.
**THE TEAM**
Kamatan is expanding the initial team, to further build the technology platform.
The platform consists of multiple subsystems built for different stakeholders in the ecosystem: Farmers, FPOs, Suppliers. Scalable distributed server infra is built on LAMP and MEAN stack using Service Oriented Architecture (SOA) principles, to support the performance and scalability needs of a fast-growing business.
If you're excited to solve problems like commodity price forecasting, unstructured data management, demand and supply prediction algorithms using cutting-edge technology, this is the place you should be at!
We're looking for passionate and highly motivated individuals who are open to learning and innovation and those who want to make a difference by solving real-world problems of 'Bharat', rural India.
**JOB ROLE AND RESPONSIBILITIES**
● Prepare test data by using XML/Excel
● Perform in Functional Testing, Regression Testing and Ad - Hoc Testing
● Identify, confirm, report, and manage defects through resolution.
JOB REQUIREMENTS
● Min 2 Yrs. of Experience in the Software Testing:
● Strong knowledge of Postman or alike tools and web developer tools is a must.
● Excellent in test case design, writing test cases, and execution
● Experience in manual testing and system analysis
● Good understanding of Defect Reporting, Sanity, Regression, Integration System Testing
● Good hands-on testing concepts, testing life cycle and bug life cycle
Candidate should have experince in L2 L3 Testing
Experience in Automation, Manual and Rgression Testing
Scripting language Python
Experience in Networking








