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Requirements
- 5-12 years of experience in technical customer support or network operations
- IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
- Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
- BNG protocols: PPPoE, DHCP, IPoE, L2TP
- Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
- Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
- Very Strong automation skills and experience with scripting languages like Python/Robot Framework
- Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
- Any Open Source tools usage & certifications is an added advantage
- Knowledge of Linux, ONL infra and containers is an advantage
Responsibilities
- Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
- Understand customer usecases and help with qualification of RtBrick products & features
- Triage and resolve any issues customers face with products
- Work with engineering to resolve new defects
- Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
- Understand in-house regression coverage and identify gaps in test case as per customer deployments
- Write and automate test cases related to customer usage and defect scenarios

Experience: 2 to 8 Years
Technical skills:
> Experience in L2, L3 Networking / Datacom Protocols.
> Experience in Python Scripting is Must.
> Experience in QA Automation Testing.
Note: Direct & Permanent role with us & it’s a hybrid model work culture.
Please acknowledge the mail with the below details & also share your updated CV :
Total Experience :
Python Automation Testing Exp :
Networking Experience:
Current CTC:
Expected CTC:
Notice Period:
Fine with Hybrid model ( 3 days work from the office ) Yes / No :
Fine with the location – Madiwala happiest mind office – Yes / No :
Primary Skills – SDA, DNAC, Cisco ISE, Routing and switching and Troubleshooting NAC, 802.1x, Supplicant configuration,
Switching Skills- IOS upgrade, SNMP, VLAN, STP, VSL
Routing Skills-OSPF, BGP, ISIS
Network Monitoring Tools- Cisco Prime (Integration, monitoring, and troubleshooting)
- Must have hands on experience in Implementing NAC,802.1x (Wired & Wireless)
- Strong knowledge on CAMPUS LAN Architecture and implementation
- Hands on experience in Routing, Switching, Cisco SDA, DNAC, Cisco ISE, Assurance
- Working experience in Cisco prime infra, Monitoring, Integration and Heat map generation
- Should have detailed technical understanding, troubleshooting of STP protocols (STP, PVST, RSTP, MSTP)
- Perform IOS upgrades on Switches and WLCs
- Troubleshoot skills on Quality of Service, Multicast and HSRP, Dot1x protocols, IPSLA
- Troubleshooting skills on Cisco VSS, VSL and stacking technologies
- Should have detailed technical understanding, troubleshooting and support of, Routing protocols (OSPF, BGP), MPLS in an enterprise environment.
- Perform root cause and troubleshoot network outages
- Should be proficient in Wireless technology, implementation, and troubleshooting
- Deliver reports on the actions performed.
- Hands-on experience with the networking products Like Cisco 6800, 9500,9400,9300, 3800, 2960x and 3650 switches. Juniper EX8200,EX4200,EX3300 and EX2200 switches
- Strong ability to troubleshoot complex network issues and Identify, diagnose, and resolve different types of network problems.
Secondary Skills –
- CCNP Certification
- Project Management: Managing individual network projects within the scope of the Network Team
- Excellent technical and business communication skills, both oral and written