SME Content Developer

Role: Pre Sales Executive

Exp: 4+ Years

CTC: up to 6 LPA

Key Requirements:

· Languages: Fluency in Marathi, Hindi, and English is mandatory.

· Experience: Minimum 4 years of pre-sales experience in a reputed organization.

· Industry: Preference for candidates from real estate or financial services (e.g., American Express, banking, insurance).

· Location: Willingness to work full-time from the Songbirds Sales Office.

· Strong interpersonal skills with a customer-first mindset.

· Self-motivated, goal-oriented, and excellent in follow-up and communication.

Preferred Qualification:

· Bachelor’s Degree in Business, Marketing, Communications, or related field.

Role - UX Designer

Experience - Min 2.5 years

Location - Mumbai

About our client :-

Our Client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. We are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. We partner with passionate entrepreneurs to combine our collective learning and experience with data science, digital ethnography, and technology platforms to build brands that connect to the new generation of Indian consumers.

What you’ll be doing :-

• Own the solution design and user experience aspects of any project/product. This includes conducting user research through interviews, observations and other research methods & translating it into insights that are simple, intuitive and result in delightful user experiences.

• Understands product specifications and identifies user touchpoints/ interactions through the various journeys

• Work closely with the product team to translate business requirements into user personas, conceptual diagrams, wireframes, prototypes (paper sketches to high- fidelity), flow diagrams and finally production quality mocks for web, mobile web and apps.

• Create images and videos for our various products selling on multiple e-commerce websites.

• Producing graphic content for landing pages, page layouts, site graphics & static & banners

• Defining standards and guidelines for UI and Usability.

• Will work across different brands from food/fashion/BPC categories.

• Suggest design solutions in the form of sketches, storyboards, wireframes, and paper/interactive prototypes.

What will you bring :-

• You are comfortable working hands-on in a fast-paced start-up environment.

• Must have the ability to work with a sense of urgency and be able to successfully navigate changing priorities

• 2-3 years of experience as a visual designer

• Advanced proficiency in visual design software, such as Adobe Creative Suite's InDesign, Photoshop, and Illustrator or any other relevant tools

• Knowledge of 3D design and animation tools such as 3DS Max, Maya.

Why work with us :-

• You will be part of our founding team and get your hands dirty in the 0-1 stage of building a D2C brand.

• You will work with a solid set of people from diverse backgrounds.

• You will independently lead projects and have ownership of your deliverables.

• You will be pushed out of your comfort zone and watch your learning curve spike

Job Description :

-At least 2+ years of experience in core python development

-Develop reusable , testable and scalable code

-Good exposure to continuous integration tools like Jenkins

-Experience working with version controls like Git.

-Knowledge of popular python libraries and framework.

-Good to have aerospace domain knowledge

- Experience in OOPs /functional coding integrating applications

-Collaborate with other developers and team members to design and implement software solutions

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Kutumb is the first and largest communities platform for Bharat. We are growing at an exponential trajectory. More than 1 Crore users use Kutumb to connect with their community. We are backed by world-class VCs and angel investors. We are growing and looking for exceptional Android Developers to join our Engineering team. 

More on this here - https://kutumbapp.com/why-join-us">https://kutumbapp.com/why-join-us.html

Core Responsibilities:

• Architect and develop new flows and features on our Android app
• Build robust UI which work well on different screen densities and interactions that result in a delightful experience
• Iterating and building experiments
• Will be working with Kotlin

You are the right fit if you have:

• Strong Android fundamentals
• Build from scratch and be a good decision maker
• The Ownership skills and can own the problems end to end
• The Zeal and willingness to put in extra efforts to build a product which will be used by millions of users, and most importantly
• The ability to find the solution to any problem and get things done

What we offer:

• High pace of learning
• Opportunity to build the product from scratch
• High autonomy and ownership
• A great and ambitious team to work with
• Opportunity to work on something that really matters
• Top of the class market salary and meaningful ESOP ownership

Responsibilities:

• Analyse and evaluate both existing and potential social media activities and strategies
• Conduct, gather and analyse market research to determine social media opportunity and competitiveness
• Identify, interpret, and capitalize on social media trends
• Plan, manage, coordinate and execute all social media programs and initiative
• Work closely with other organizations to ensure tight integration of all social media programs and initiatives
• Develop unique value propositions, business partnerships, and social media programs that are target towards key customer segments
• Achieve targeted results and ensure timely and effective execution of social media tactics and programs
• Develop benchmark criteria to measure the effectiveness of social media programs and implement improvements as required
• Participate and initiate online conversation across a variety of channels
• Educate and prepare key messaging and presentation material for senior management and other marketing organizations
• Collaborate with internal stakeholders to provide support to their initiative
• Measure the success of social media activities and report the result to management
• Use social listening tools to monitor online conversations
• Create maintain executive social media editorial calendars and posting schedules
• Design, create and manage promotions and social ad campaigns, and integrate with the company's overall marketing campaign plan and channels.

• Job requirements:

  • A track record of performance excellence meeting targets and objectives
  • Strong analytical, planning, forecasting, and research skills
  • Excellent communication and writing skills
  • The ability to manage multiple priorities and demanding time frames
  • Knowledge and understanding of technology search for new trends and the latest in social media innovation
  • Must Excel at online research, possess excellent writing skills, and have the ability to create editorial content at a moment’s notice
  • Experience in advertising public relations and online marketing is a plus
  • Proficient with Microsoft office product
  • Proficient with social listening tools such as tweet deck, Google alerts, etc
  • Ability to integrate social media into broader marketing campaigns
  • Experience in Facebook Ads, LinkedIn Ads, and other social media ads is a plus
  • Ability to identify threats and opportunities within the user-generated content space and make quick decisions
  • Experience in integrating content into multiple social distribution channels
  • Proven track record of listening and engaging with online community acting on their behalf

   

  Education and Experience Requirements:

  • Preferable Mass Communication in business administration or a related field
  • 1 -2 years of sales experience

   

Inside sales and marketing intern to make calls, follow-ups, set up appointments. E-mail

communication, mailing marketing materials, and corresponding packets to potential

customers. Required to create content, communicate online, and help to build a brand’s

reputation, with the ability to understand target audiences. Knowledge of how to best

communicate with potential and existing customers, provide verbal responses, to qualify the

individual communicating with essentials. Social Media posting.

IT Sales