11+ SDP Jobs in Pune | SDP Job openings in Pune

Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.

Roles and Responsibilities:

• As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
• Document existing call flows
• Build customer confidence to grow/lead local team
• Support customer during PST timezone during critical releases

Required Skills:

• 5+ yrs of supporting VoIP services/applications on Linux platform
• Strong scripting skills with bash/python/perl
• Expertise in SIP call flow analysis and debugging using Wireshark
• Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Experience working with open source projects
• Exposure to Level 3-Carrier Integration
• Knowledge of networking protocols

Role Summary:

We are looking for an execution-focused, resourceful, and steadfast Project Manager to manage site hygiene, drive Below-The-Line (BTL) activities, liaise with vendors, and ensure flawless execution of all site-related initiatives. The ideal candidate will have strong industry contacts, vendor networks in Pune, and an eye for innovation in site execution and marketing activities.

Key Responsibilities:

 Site Hygiene and Maintenance: Ensure high standards of site upkeep, visual merchandising, and overall appearance always.

 BTL Activities: Plan, organize, and drive on-ground marketing activities including events, exhibitions, site branding, roadshows, and customer engagement programs.

 Vendor Management: Build and maintain a strong network of reliable vendors and suppliers in Pune for design, fabrication, event setups, branding, and other site requirements.

 Execution Excellence: Coordinate with internal teams, designers, and vendors to implement innovation structures and new marketing ideas at the site.

 Resourcefulness: Source cost-effective, high-quality solutions quickly and efficiently; negotiate rates and contracts with vendors.

 Innovation: Constantly scout for new ideas, design trends, structures, and creative installations that can enhance site attractiveness and customer experience.

 Budget Adherence: Manage costs effectively and ensure all activities are completed within the allocated budgets.

 Reporting: Maintain documentation, reports on vendor performances, BTL effectiveness, and site condition audits.

 Compliance: Ensure all site-related activities are in line with company policies, safety standards, and statutory regulations.

Required Skills and Qualifications:

 Bachelor& degree (preferably in Business Administration, Marketing, or related field).

 3-6 years of relevant experience in real estate, events, marketing, or project execution roles.

 Strong vendor network in Pune across design, branding, events, and infrastructure.

 Hands-on approach, with a keen eye for quality and detail.

 Excellent negotiation, communication, and organizational skills.

 Ability to handle pressure, multiple projects simultaneously, and work within tight timelines.

 Self-motivated, dependable, and able to work independently.

 Familiarity with site branding and event installation best practices is a plus.

Preferred Attributes:

 Previous experience in real estate project sites or customer experience centers.

 Knowledge of local Pune market dynamics and vendor ecosystems.

 Creative thinking with a passion for innovation and customer engagement.

Job Description - Blueprism Developer / RPA Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Notice Period : 1 Month or Immediate joiner  preferred

Hello Sir/Madam.

Greetings of the day...!!!

About Us :

Profcyma Global is the top IT & Digital marketing company based in Pune, Maharashtra. We have a team of highly skilled professionals that are committed to their work. At Profcyma Global, we cover all heads of IT and Digital Marketing operations. Our extensive clientele proves that we have proven to be one of the leading providers of IT and Digital Marketing services. Knowing the theory is not enough, but experience plays a crucial role in effective and sustainable product development. We use the latest technology and innovative strategies to complete our projects, whether it is website or app development, digital marketing, brand awareness, etc. With each passing day, we focus on developing and upgrading our skill sets to meet the top-notch trends in the IT industry.

Job description

² About the Role:

We are seeking an experienced Quality Analyst to contribute to the full software development lifecycle. This role involves designing and executing comprehensive test plans, ensuring the quality of .NET applications and websites through rigorous testing processes, and collaborating with development teams to enhance system functionality and reliability.

² Key Responsibilities:

l Work closely with leadership, senior developers, and clients to define and understand project requirements, ensuring clarity and alignment.

l Participate actively in agile development processes, including sprint planning and QA updates.

l Conduct functional and end-to-end testing to validate application performance and reliability. Develop and execute functional, regression, and end-to-end automated tests.

l Create and manage automation scripts for efficient and accurate testing. Utilize tools like bUnit, xUnit, or Selenium to enhance testing processes.

l Review code for potential issues and collaborate with developers to identify system improvements.

l Track and manage defects, ensuring timely resolution and thorough documentation.

l Maintain detailed functional and technical documentation related to testing processes and results.

l Coordinate with third-party partners and contractors as needed to support testing and deployment efforts.

² Good to know:

l Knowledge of any automation tool eg Selenium, Cypress, Protractor, etc

l Performance test using JMeter, Flood.io, etc

l Experience of Browser Stack, Lamdatest, etc

l Experience in Junit/NUnit/Page Object Framework, etc

l Knowledge of DevOps.

l A passion for continuous improvement in both technology and process.

l Strong interpersonal, problem solving, and organizational skills

² What you need: Basic Skills

l Experience with SQL Server, including query optimization.

l Familiarity with version control systems like Git.

l Strong communication skills and the ability to work effectively in a remote environment.

l Experience with test plans and tools such as bUnit, xUnit, or Selenium.

l Experience in software testing, both manual and automation.

l Strong analytical skills and a keen attention to detail.

l Proactive approach with excellent problem-solving and communication skills.

l At least 2 years experience of experience in developing and executing comprehensive test plans and improving software quality.

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Opportunity

Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products. 

What you will do:

• Develop out-of-the-box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube).
• Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Present concepts, participate in design/project critiques and refine design direction.
• Establish and promote design guidelines, best practices, and standards.
• Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand.
• Maintain accuracy and attention to detail throughout the creative and production process.
• Collaborate with cross-functional teams comprising interaction designers, content writers and product managers.
  
  

Experience Range: 

Proven 3-4  years of work experience as a Graphic Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable graphic design skills with a strong portfolio.
• Knowledge of Color Theory, Visual Hierarchy, Typography, Colour, and Information Composition.
• Proficiency in Adobe Suite especially Photoshop and Illustrator.
• Be able to design eye-catching branding, iconography, and illustrations. 
• Be able to work in a cross-functional team as well as independently.
• Up-to-date with the latest visual trends, techniques, and technologies.
• Must be comfortable with a fast-paced environment
• BS/MS in Visual Design, Graphic Design, Communication Design is a plus.

Experience - 2 to 6 Years

Work Location - Pune

Datametica is looking for talented SQL engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.

Mandatory Skills:

• Strong in SQL development
• Hands-on at least one scripting language - preferably shell scripting
• Development experience in Data warehouse projects

Opportunities:

• Selected candidates will be provided learning opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume, and KafkaWould get a chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing