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Desired Profile:
- Strong analytical skills Ability to turn business requirements into technical concepts and code.
- Minimum 6 years experience in ABAP (at least 3 projects with minimum 1 project as the sole lead developer)
- Minimum 6 to 9 years of experience in software development
- Should have strong ABAP knowledge with additional expertise on Interface, enhancement, OOPS, SAP Netweaver Gateway
- Minimum 3 years of experience in OOABAP is a must.
- Functional knowledge in SAP PM, SAP PLM, SAP MM, and SAP ISU will be a plus
- Excellent problem solving and communication skills
- Experience with SAP Mobile Platform is a plus.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Marketing Coordinator
Company description
Lightomated is a premium System Integration Company. We provide best in class solutions for system integration. We primarily work in two verticals.
Lightomated Residential - Premium Home Automation System Integration company, dedicated to easing your life by getting your entire residential space being controlled by one simple touch. Lightomated collaborates with reputed brands to provide the clients with perfect design, installation and integration with help of the expertise of our dedicated team.
Lightomated Commercial - Leading Audio-visuals consultancy as well as system Integration company delivering a wide scope of installations from high-end Audio / Visual Integrations, Lighting control, video collaborations and end-to-end automation systems.
Role overview:
- Capture the sites or projects that we have completed or in progress
- Feed the important points from the project engineer with regards to the site/projects completed or in -progress both
- Help in case studies, Blogs, Research, etc
- Conducting research to analyse competitive landscape, market trends and customer behaviour and preparing reports by collecting, summarizing and analysing data
- Supporting the Marketing Head in establishing and evaluating a marketing strategy and plan by organizing and planning promotional presentations.
- Understanding industry trends, latest events
- Collect the customers reviews, testimonial, etc
Requirements:
- Bachelor’s degree in any field is mandatory
- Minimum 1 year experience in Marketing field is required
- Good photography and video editing skills is required.
- Willingness to travel
- Solid computer skills, including MS Office
- Knowledge of digital marketing ( SEO, SMO, Google adwords)
Job Location- New Delhi
Job Description:
- Strong analytical skills -ability to understand and analyze business requirements.
- Excellent problem solving and communication skills.
- Strong sense of teamwork, personal integrity, responsibility, and accountability
- Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
- Able to learn quickly with minimal supervision
- Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
- Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
- Must have experience is writing test cases and test strategies based on the customer requirements
- Minimum 3 years to maximum 6 years of SAP Functional Testing experience
- Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
- Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
- Experience in Test Management using JIRA
- Experience in Preparation, Execution, Validation, Documentation of Test Processes
- Define, manage and create test data for Demo systems
- Experience in interface testing between SAP & non-SAP applications is needed for specific customers
- Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
- Experience with SAP Mobile Platform is a plus
- Experience of automation test tools will be an added advantage
- Experience in eCATT is a plus
- Experience in setting up Demo data is a plus
- Experience in working with LSMW is a plus
Python
Django
JavascriptRoles and Responsibilities
Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients business needs.
Defining systems strategy, developing system requirements, designing and prototyping, testing, training, defining support procedures and implementation.
Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships at peer client levels.
Desired Candidate Profile
- 1+ years of relevant technology consulting or industry experience
- Strong working knowledge of AEM/Digital Marketing Suite
- Java, J2EE strong knowledge in Web-centric applications
- Experience with full lifecycle of application from requirement gathering to deployment.
- Make changes to AEM site content, assets, and workflow
- Designs and builds components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
- Diagnoses and solves technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
- Works in an agile, rapid development and prototyping environment
- Strong Java programming foundation and experience with OSGi bundles
- Knowledge on workflows ,Sling servlet, REST, JSON, Lucene indexing.
- Exposure to Coral / Granite UI, Adobe UI customization is a must
- Working Experience with Sightly / Sling models.
- Willingness to travel offshore and onshore
- Strong knack and willingness for adapting latest and greatest technologies to drive performance.
- Exceptionally good at document and explaining core technical processes.
Perks and Benefits
- A Silver Adobe Solution partner, AEM Specialized and Magento partner
- Get to work with a young and dynamic team.
- Get to experience Agile methodology for real.
- Flexi timings.
- Exposure to one of the most exclusive technology of the hour AEM, Magento
- A team that will support you when you want to take an initiative in the favour of the organization.
- We are looking for an enthusiastic TeleCaller Representative to contribute in generating sales for our company.
- You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales representative must be an excellent communicator and have superior people skills.
- They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
We are looking for an experienced, passionate and motivated Sales Executive to join our sales team! As our Sales Executive, your main responsibility will be to drive our business success by implementing a strong and sustainable sales strategy.
Location For- Panchkula/Chandigarh ,Ahmedabad,Jaipur/Udaipur,Lucknow/Kanpur,Indore/Raipur,Ranchi,Bombay,Pune/Nagpur,Kolkata,Bhubaneshwar,Guwahati,Bangalore,Cochin,Chennai,Vijaywada,Hyderabad
Python
Amazon Web Services (AWS)As a Data Warehouse Engineer in our team, you should have a proven ability to deliver high-quality work on time and with minimal supervision.
Develops or modifies procedures to solve complex database design problems, including performance, scalability, security and integration issues for various clients (on-site and off-site).
Design, develop, test, and support the data warehouse solution.
Adapt best practices and industry standards, ensuring top quality deliverable''s and playing an integral role in cross-functional system integration.
Design and implement formal data warehouse testing strategies and plans including unit testing, functional testing, integration testing, performance testing, and validation testing.
Evaluate all existing hardware's and software's according to required standards and ability to configure the hardware clusters as per the scale of data.
Data integration using enterprise development tool-sets (e.g. ETL, MDM, Quality, CDC, Data Masking, Quality).
Maintain and develop all logical and physical data models for enterprise data warehouse (EDW).
Contributes to the long-term vision of the enterprise data warehouse (EDW) by delivering Agile solutions.
Interact with end users/clients and translate business language into technical requirements.
Acts independently to expose and resolve problems.
Participate in data warehouse health monitoring and performance optimizations as well as quality documentation.
Job Requirements :
2+ years experience working in software development & data warehouse development for enterprise analytics.
2+ years of working with Python with major experience in Red-shift as a must and exposure to other warehousing tools.
Deep expertise in data warehousing, dimensional modeling and the ability to bring best practices with regard to data management, ETL, API integrations, and data governance.
Experience working with data retrieval and manipulation tools for various data sources like Relational (MySQL, PostgreSQL, Oracle), Cloud-based storage.
Experience with analytic and reporting tools (Tableau, Power BI, SSRS, SSAS). Experience in AWS cloud stack (S3, Glue, Red-shift, Lake Formation).
Experience in various DevOps practices helping the client to deploy and scale the systems as per requirement.
Strong verbal and written communication skills with other developers and business clients.
Knowledge of Logistics and/or Transportation Domain is a plus.
Ability to handle/ingest very huge data sets (both real-time data and batched data) in an efficient manner.
PHP
HTML/CSS
Adobe Illustrator
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