Sales Intern

Building the machine learning production (or MLOps) is the biggest challenge most large companies currently have in making the transition to becoming an AI-driven organization. This position is an opportunity for an experienced, server-side developer to build expertise in this exciting new frontier. You will be part of a team deploying state-of-the-art AI solutions for Fractal clients.

Responsibilities

As MLOps Engineer, you will work collaboratively with Data Scientists and Data engineers to deploy and operate advanced analytics machine learning models. You’ll help automate and streamline Model development and Model operations. You’ll build and maintain tools for deployment, monitoring, and operations. You’ll also troubleshoot and resolve issues in development, testing, and production environments.

• Enable Model tracking, model experimentation, Model automation
• Develop ML pipelines to support
• Develop MLOps components in Machine learning development life cycle using Model Repository (either of): MLFlow, Kubeflow Model Registry
• Develop MLOps components in Machine learning development life cycle using Machine Learning Services (either of): Kubeflow, DataRobot, HopsWorks, Dataiku or any relevant ML E2E PaaS/SaaS
• Work across all phases of Model development life cycle to build MLOPS components
• Build the knowledge base required to deliver increasingly complex MLOPS projects on Azure
• Be an integral part of client business development and delivery engagements across multiple domains

Required Qualifications

• 3-5 years experience building production-quality software.
• B.E/B.Tech/M.Tech in Computer Science or related technical degree OR Equivalent
• Strong experience in System Integration, Application Development or Data Warehouse projects across technologies used in the enterprise space
• Knowledge of MLOps, machine learning and docker
• Object-oriented languages (e.g. Python, PySpark, Java, C#, C++)
• CI/CD experience( i.e. Jenkins, Git hub action,
• Database programming using any flavors of SQL
• Knowledge of Git for Source code management
• Ability to collaborate effectively with highly technical resources in a fast-paced environment
• Ability to solve complex challenges/problems and rapidly deliver innovative solutions
• Foundational Knowledge of Cloud Computing on Azure
• Hunger and passion for learning new skills

Jr. Implementation Consultant

Responsibilities:

• Coordinate with clients and coordinate wiht team members to carry out configurations and initial instance set up.
• Understand client scenarios and suggest standard configurations

Skills Required:

• You would bring in excellent communication skills
• Excellent aptitude and analytical skills
• Strong interpersonal skills and interactive skills

Overview

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.

We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.

Why Telstra?

• We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
• International presence spanning over 20 countries.
• We are one of the 20 largest telecommunications providers globally and the largest telecom provider.
• At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.

Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!

Our GBS team

The mission of the Global Business Services (GBS) unit is to leverage talent, technology and partnership to create growth, value, innovation and differentiation via a service mindset. 

Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.

The role with us

As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.

What you'll work on

As a Software Engineer, you will be working on development project which will be based on API transitions, API Management ,API Monetization engine (based on Java, Springboot & AWS) and high traffic transactions.

Key responsibilities

As a Senior Software Engineer, you apply deep experience and technical know-how in the Software Engineering domain with-

• 7-10 years of experience

• Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems

• Develop innovative software that maintains data/network security management, and leverage set processes to reduce the time between commission and production

• Authentically engage with and influence a multi-stakeholder landscape to translate customer needs into leading-edge software application products, services or systems that meet Telstra’s time, cost and quality standards 

• Collaborate with team members and key stakeholders, seeking support, direction and buy-in to gather deep insights about the challenges and opportunities of our software application technologies and platforms

• Significantly contribute to continuous improvement initiatives of our systems and processes, to help define ‘best practice’ corporate testing standards and drive improved outcomes (e.g. productivity, customer experience and/or profitability)

• Lead initiatives or components of initiatives in line with the strategic direction of your team/mission, that have a significant degree of impact to the function or cross-functionally

• Take ownership of your own actions and decisions to drive positive outcomes within your team/mission, and provide guidance to more junior engineers in order to support their development and contribution to team/mission outcomes 

Why join us?

The work is complex and challenging, but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate. 

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

You’re Awesome at:

• Excellent communication skills (Verbal & Written)
• Great understanding of JavaScript
• Excellent hands-on programming experience of NodeJS/Express/SailsJS
• Excellent hands-on programming experience of React/Angular/Meteor/VueJS
• Good understanding of RESTful API development
• Good knowledge of TDD (Test Driven Development)
• Good understanding of MongoDb/mysql/postgres
• Good understanding of AGILE - SCRUM
• Good understanding of GitHUB, SVN
• Experience with designing of overall architecture of the application
• Good understanding of Web Securities and how to implement in application
• Hand-on designing and implementing robust and scalable web service/api
• Hand-on application deployment and cloud platform such AWS/Heroku/GoogleCloud
• Understanding of the Software Development Life cycle

Roles & responsibilities

• Learn & understand our products/services, and our current/ prospective clients well.
• Understand client pain points, requirements and correlate our solutions and client requirements.
• Source new sales opportunities through outbound reach, cold emails, chats or phone calls, or anything to reach out to prospective customers.
• Respond, engage and qualify inbound leads and inquiries.
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities.
• Execute planned sales activities and develop a target list of high potential new customers.
• Resolve client complaints regarding sales and services.
• Achieve monthly & quarterly targets.
• Perform effective online demos to prospects.
• Effectively communicate and collaborate with the internal engineering team to provide the best product/ solution to the client.

Desired Candidate Profile: -

• Candidates should have 0- 2 years of sales experience, (solution sales approach) preferably in a high-tech environment and/ or Internet technology environment.
• Consistent track record of success in closing business, and creating and managing a pipeline of opportunities.
• Highly motivated and professional with excellent communication skills.
• Highly confident and goal-oriented.
• Ability to communicate with senior-level management
• Good leadership and team working skills.
• Must possess the highest level of ethics and integrity.

• Coordinating with internal (operation, sales) and external stake holders (Client POC)
• Ensuring that customers receive the quickest service possible
• Assisting representatives in handling disappointed customers
• Determining a course of action to resolve customer problems
• Training newly hired customer service representatives

Desired Candidate Profile

• Graduates from tier 1/2 engineering / management colleges
• 3-5 years of experience in B2B Client Servicing
• Proven track record of handling escalations
• Team handling and monitoring capabilities
• Ability to adapt quickly to a new environment