Senior Video Engineer (Encoding/ Decoding/ Streaming/ Multimedia)

About the Role

We are looking for a high-ownership, execution-driven individual to join our HR team as part of the Founder's Office. This is a unique opportunity to work at the intersection of strategy, operations, and organizational design. You'll work directly with the leadership team on high-impact projects that are critical to the company's growth, from digital transformation to enhancing the employee experience. This role is ideal for someone who is passionate about building scalable HR systems and thrives in a fast-paced, dynamic environment.

What You’ll Do

• Strategic Initiatives: Work directly with the founders on key HR transformation projects, including digital adoption, organizational design, and company-wide OKR tracking.
• Process & System Building: Collaborate with subject matter experts to build structured HR knowledge systems, create internal SOPs, and enhance documentation.
• Analytics & Reporting: Track and report on HR analytics, project milestones, and key performance indicators to inform strategic decisions.
• Technology Integration: Implement and manage tools and workflows using our HRIS (Zoho People), Notion, Excel, and leverage AI tools like ChatGPT to drive efficiency and innovation.
• Operational Excellence: Take the initiative to spot inefficiencies and drive process improvements, ensuring our HR operations are scalable and robust.
• Internal Communication: Own internal communications and updates related to HR initiatives and execution tracking, ensuring transparency and alignment across the organization.

Who You Are

• A recent graduate (BBA/MBA/HR/Generalist) with strong analytical and communication skills.
• Excellent at documentation, project management, and comfortable working with digital tools and technology.
• Curious about how HR works and excited by the challenge of building structured, scalable systems from the ground up.
• An independent and proactive individual with a strong sense of ownership and a desire to get things done.
• Prior internship or project experience in HR, People Operations, or a Founder’s Office is a plus.

What You’ll Get

• Direct Mentorship: Work closely with the CHRO and cross-functional leaders, gaining invaluable insights and direct mentorship.
• High Visibility: Get high visibility for your work with a clear career path into strategic HR, HR Business Partner, or Operations roles.
• Ownership: Take ownership of meaningful, high-impact projects from day one.
• Startup Culture: Thrive in a fast-paced, supportive environment with a vibrant startup culture.
• Modern HR Tech: Opportunity to work with the latest automation, AI tools, and modern HR technology.

Job Title: DevOps Trainer

We are seeking a motivated and technically proficient DevOps Trainer with around 2 years of hands-on experience in DevOps practices and tools. The ideal candidate should be passionate about sharing knowledge and mentoring aspiring professionals on CI/CD, containerization, cloud infrastructure, and automation tools. A willingness to quickly ramp up on emerging technologies based on business needs is essential. The role also demands the ability to conduct engaging training sessions across both virtual and in-person formats.

Key Responsibilities:

• Conduct instructor-led training sessions on key DevOps topics such as:
• CI/CD pipelines (Jenkins, GitLab CI, etc.)
• Infrastructure as Code (Terraform, Ansible)
• Containerization (Docker, Kubernetes)
• Cloud Platforms (AWS/Azure/GCP basics)
• Monitoring and Logging tools (Prometheus, Grafana, ELK Stack)
• Design and update curriculum, training material, hands-on labs, and assessments
• Facilitate workshops, bootcamps, and real-world project simulations
• Guide and mentor students or professionals during their capstone projects
• Collaborate with the L&D team to continuously improve training delivery and learner engagement
• Stay updated with emerging tools and practices in the DevOps landscape

Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field
• Around 2 years of industry experience in a DevOps role or equivalent
• Proficiency in scripting (Bash, Python, or Shell)
• Solid understanding of version control (Git), CI/CD pipelines, and automation
• Good exposure to Docker and Kubernetes
• Basic knowledge of any cloud platform (AWS/GCP/Azure)
• Prior experience in training or mentoring (preferred but not mandatory)
• Strong communication and presentation skills
• Ability to explain complex topics in a simple and engaging way

Good to Have:

• DevOps/Cloud certifications (e.g., AWS Certified DevOps Engineer, CKA)
• Experience with LMS platforms and virtual labs
• Familiarity with Agile practices and DevSecOps

We are hiring for Export logistics Manager for Karnal who shall be responsible to handle end to end logistics cycle

We are looking for a Backend Developer to join our team to build our product and we are looking for out-of-the-box thinkers with the original thought process and lateral thinking.

You will join a young, dynamic and fast-paced environment, and work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.

Responsibilities :

- Backend development with Node.js, MongoDB and Typescript.

- Developing and testing flexible, scalable applications.

- Collaborate with Front end developers to produce optimum output.

- Think out of the box, discuss and implement your ideas over the phase.

Required skills :

- 3+ Years of experience in backend development using any programming language

- Strong knowledge in APIs

- Proficient understanding of code

Responsibilities

Ability to work on a cross-functional team within a very agile team, delivering on time and with high quality

Adjusts and defines new processes as they arise due to known and unknown customer/engineering requirements as it relates to frontend web development

Provides feedback on frontend architecture, code organization and CI/CD infrastructure for the team

Staying up to date with the best practices and future frontend development

Provides frontend leadership expertise and mentoring to other developers on not only the team, but the engineering organization as a whole

Takes pride in delivering ground breaking UI to web applications

Working closely with UX designers to turn their ideas into reality as it relates to creating visualizations for next generation cybersecurity

Qualifications

Proficient in developing large REACT Web Applications

Experience with Django applications

Proficient with TypeScript

Experience with Postgres or other relational database(s)

Experience developing REST APIs with authentication and scaling

Familiarity with some ORM (Object Relational Mapper) libraries

Cloud computing architectures (AWS, Azure, Google Cloud)

Experience with Docker a plus

Mandatory experience: 8 + years

We are looking for UI developers with good knowledge of React JS. As a developer you will be responsible for understanding the requirements and developing the UI as per UX / VDs provided by the business / product team. You will be responsible for delivering a performant, robust and easy to maintain application. You will co-ordinate with different teams like backend developers, QA, product team and devops team to ensure quality deliverables.

Qualifications

• Bachelor’s or higher degree in Computer science or related technical field
• 2-4 years of experience in developing UI components leveraging React.js
• Experience in eCommerce domain is an advantage

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

About the role:

We are looking for a Dynamic Assistant Manager - BD who is a fully competent individual having knowledge/ experience in the sales process and functions, accountable for all sales activities, using a formal selling approach to expanding customer sales in the assigned geography.

Skill Sets:

Build & manage a team of BD executives/associates to achieve set targets in assigned geography.

Build partnerships with Dietitian/Nutritionists/Health Coaches/Doctors & people with similar profiles to drive business through referrals.

Conduct Health Check-Up drives across RWAs, Apartments, Corporate, Parks and all other potential palaces to acquire new users.

Co-ordinate with vendors (Printing/BTL etc) & all other stakeholders (Accounts/Marketing/Operations etc) to execute tasks.

Plan and keep track of KPIs/Revenue targets

Skills & Qualifications:

Strong commitment to sales & aggressively target driven

Minimum Bachelors degree with 3- 6years of relevant experience

Good communication in English & native language

Good team player as well as ability to work independently

Well aware of city's geography & Willingness to travel

Knows about BTL activities &Has basic computer knowledge

Preferred to have experience in Diagnostics, Pharma or Medical Industries

Excellent negotiation and team Management skill 

Proactive in bringing new ideas

Bonus points if :

Prior relevant experience in Healthcare / Lab / Diagnostics / Pharma industry