Quality Expert - QA/QC Professional (BPO)

Required Skills and Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field. • 4-6 years of hands-on experience in full-stack web development.

• Expertise in Angular (version 16+) and NodeJS.

• Proven experience developing and deploying microservices and serverless applications on AWS, particularly using AWS Lambda.

• Strong understanding of microservices architecture patterns and design principles.

• Proficiency with AWS services like API Gateway, S3, RDS, DynamoDB, and IAM.

• Hands-on experience with database technologies, both SQL (e.g., PostgreSQL) and NoSQL (e.g., DynamoDB or MongoDB).

• Experience with Agile/Scrum development methodologies and version control tools like Git.

• Excellent problem-solving, debugging, and analytical skills.

• Strong communication and leadership skills, with a proven ability to mentor other team members

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Shift - General ( 10 am - 7 pm ) ( For female )

Rotational shift for Male Candidate

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.
• 
  

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations

Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.

Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs

Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

Preferred Qualifications:

• Experience in BPO/KPO or international call center environment
• Exposure to global customer handling and cultural sensitivity

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 days Working (Rotational week-offs)

GDS Marketing is actively hiring for the role of Franchise Sales Executive!

About the Organization:

[Provide a comprehensive description of the organization, including background information, industry focus, company culture, mission, and what makes them unique as an employer. This should give candidates insight into the company they would be joining.]

Responsibilities of the Candidate:

• Identify and qualify potential franchise leads through various channels.
• Conduct sales presentations and product demonstrations to prospective franchisees.
• Nurture leads through the sales funnel, from initial contact to closing deals.
• Develop and maintain strong relationships with potential and existing franchisees.
• Negotiate franchise agreements and ensure all terms are met.
• Collaborate with marketing teams to develop lead generation strategies.
• Track sales activities and report on progress to management.
• Stay informed about market trends and competitor activities in the franchise industry.
• Provide support and guidance to new franchisees during the onboarding process.
• Achieve and exceed monthly and quarterly sales targets.

Requirements:

N/A

Skills and Qualifications:

N/A

Job Summary:

This is a job opportunity with GDS Marketing, focused on the role of Franchise Sales Executive. The ideal candidate will be responsible for driving franchise sales and expanding the GDS Marketing network. This role offers a dynamic work environment where you will engage with aspiring entrepreneurs and guide them through the process of becoming a franchisee. [Add any specific perks or benefits here if provided, e.g., "Enjoy competitive compensation and opportunities for professional growth within a supportive team."]

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.

Idea Clan is an Internet Marketing company that works with a lot of global ecommerce, Social Media and performance marketing clients. We own an Influencer network called Viral Sparks. We work with huge brands like twentytwowords.com, ranker, diply, littlethings.com, boredometherapy, providr etc. We are a Certified GOLD partner with Microsoft and an expert at CPA (Cost per action) marketing solutions. Everyone that works at IdeaClan is family. And we grow as one.

We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

- Translate application storyboards and use cases into functional applications

- Design, build, and maintain efficient, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the applications

- Identify bottlenecks and bugs, and devise solutions to these problems

- Help maintain code quality, organization, and automatization

- Proficient in Java, with a good knowledge of its ecosystems

- Proficient in Springboot, Hibernate, RabbitMQ

- Solid understanding of object-oriented programming

- Familiar with various design and architectural patterns

- Skill for writing reusable Java libraries

- Knowledge of concurrency patterns in Java

- Familiarity with concepts of MVC, JDBC, and RESTful, GraphQL

- Experience with popular web application frameworks, such as Play and Spark

- Knack for writing clean, readable Java code

- Experience with both external and embedded databases

- Understanding fundamental design principles behind a scalable application

- Basic understanding of the class loading mechanism in Java

- Creating database schemas that represent and support business processes

- Basic understanding of JVM, its limitations, weaknesses, and workarounds

- Implementing automated testing platforms and unit tests

- Proficient understanding of code versioning tools, such as Git

- Familiarity with build tools such as Ant, Maven, and Gradle

- Familiarity with continuous integration

About Hop:

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

About Individual

Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.

The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.

Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.

General Skills

• 1-2 years of experience in backend development.
• Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
• Exposure to Behaviour Driven Development and experience in programming and testing.
• Excellent verbal and written communication skills.
• Good time management and organizational skills.
• Dependability
• Accountability and Ownership
• Right attitude and growth mindset
• Trust-worthiness
• Ability to embrace new technologies
• Ability to get work done
• Has good code reviewing skills for conformance.
• Has good software testing skills and good code writing skills.

Technical Skills

• Exposure with back-end programming languages with hands on JAVA, Node JS etc along with Spring framework.
• Database administration and management of a hosting environment such as AWS.
• Sound understanding of relational and non-relational DB systems such as MySQL, Post-gres, MongoDB etc.
• Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
• Experience with building and maintaining microservices.
• Experience with building and integrating the core system with external APIS.
• Good to have: Domain knowledge in the BFSI tech stack.
• Has handled scalability and worked on backend security protocols.
• Has worked on both mobile and web development.
• Has experience and inclination to work on architectural design and review.

Day-to-Day Responsibilities 

1. Contribute in all phases of the software development life cycle.
2. Partake in software and architectural development activities.
3. Conduct software analysis, programming, unit-testing and debugging.
4. Transforming requirements into functional modules.
5. Recommend changes to improve established application processes.
6. Work quickly with a clear bias towards actions and continuous development.
7. Participate in regular code reviews of peers and be open to pairing when necessary.

Hi,

Greetings from IP Momentum!!!

We are currently hiring Sales Head/ Business Development Head for our tele communication entity IP Momentum.

The primary purpose of the VOIP Sales Head is to head the team, and drive the sales by proactively prospect and sell VoIP services to potential customers.

Present VoIP services through on site meetings with decision makers. Close sales opportunities.

Process orders accurately and efficiently, ensuring that all company standards and departmental expectations are met Utilize, maintain and continuously improve various sales and communication techniques

Expert in VoIP products; services; prices; promotions; and technical skills Thrive in a self- directed environment Excellent prospector for new business

Qualifications

Only professionals with experience in VOIP Sales targeting Call Centers and Corporate and Enterprises will be processed Able to verbally communicate clearly, persuasively and professionally in order to achieve the desired/expected sales and customer satisfaction goals Able to professionally and concisely communicate and write in English Candidate must possess knowledge, skills and experience in telephone sales

About us -

https://www.ipmomentum.com/