Quality Expert - QA/QC Professional (BPO)

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in Agency set-up

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or

related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline).

Job Details

- Job Title: Lead II - Software Engineering- AI, NLP, Python, Data science

- Industry: Technology

- Domain - Information technology (IT)

- Experience Required: 7-9 years

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Job Description:

Role Proficiency:

Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others' developmental activities; assisting Project Manager in day-to-day project execution.

Additional Comments:

Mandatory Skills Data Science Skill to Evaluate AI, Gen AI, RAG, Data Science

Experience 8 to 10 Years

Location Bengaluru

Job Description

Job Title AI Engineer Mandatory Skills Artificial Intelligence, Natural Language Processing, python, data science Position AI Engineer – LLM & RAG Specialization Company Name: Sony India Software Centre About the role: We are seeking a highly skilled AI Engineer with 8-10 years of experience to join our innovation-driven team. This role focuses on the design, development, and deployment of advanced enterprise-scale Large Language Models (eLLM) and Retrieval Augmented Generation (RAG) solutions. You will work on end-to-end AI pipelines, from data processing to cloud deployment, delivering impactful solutions that enhance Sony’s products and services. Key Responsibilities: Design, implement, and optimize LLM-powered applications, ensuring high performance and scalability for enterprise use cases. Develop and maintain RAG pipelines, including vector database integration (e.g., Pinecone, Weaviate, FAISS) and embedding model optimization. Deploy, monitor, and maintain AI/ML models in production, ensuring reliability, security, and compliance. Collaborate with product, research, and engineering teams to integrate AI solutions into existing applications and workflows. Research and evaluate the latest LLM and AI advancements, recommending tools and architectures for continuous improvement. Preprocess, clean, and engineer features from large datasets to improve model accuracy and efficiency. Conduct code reviews and enforce AI/ML engineering best practices. Document architecture, pipelines, and results; present findings to both technical and business stakeholders. Job Description: 8-10 years of professional experience in AI/ML engineering, with at least 4+ years in LLM development and deployment. Proven expertise in RAG architectures, vector databases, and embedding models. Strong proficiency in Python; familiarity with Java, R, or other relevant languages is a plus. Experience with AI/ML frameworks (PyTorch, TensorFlow, etc.) and relevant deployment tools. Hands-on experience with cloud-based AI platforms such as AWS SageMaker, AWS Q Business, AWS Bedrock or Azure Machine Learning. Experience in designing, developing, and deploying Agentic AI systems, with a focus on creating autonomous agents that can reason, plan, and execute tasks to achieve specific goals. Understanding of security concepts in AI systems, including vulnerabilities and mitigation strategies. Solid knowledge of data processing, feature engineering, and working with large-scale datasets. Experience in designing and implementing AI-native applications and agentic workflows using the Model Context Protocol (MCP) is nice to have. Strong problem-solving skills, analytical thinking, and attention to detail. Excellent communication skills with the ability to explain complex AI concepts to diverse audiences. Day-to-day responsibilities: Design and deploy AI-driven solutions to address specific security challenges, such as threat detection, vulnerability prioritization, and security automation. Optimize LLM-based models for various security use cases, including chatbot development for security awareness or automated incident response. Implement and manage RAG pipelines for enhanced LLM performance. Integrate AI models with existing security tools, including Endpoint Detection and Response (EDR), Threat and Vulnerability Management (TVM) platforms, and Data Science/Analytics platforms. This will involve working with APIs and understanding data flows. Develop and implement metrics to evaluate the performance of AI models. Monitor deployed models for accuracy and performance and retrain as needed. Adhere to security best practices and ensure that all AI solutions are developed and deployed securely. Consider data privacy and compliance requirements. Work closely with other team members to understand security requirements and translate them into AI-driven solutions. Communicate effectively with stakeholders, including senior management, to present project updates and findings. Stay up to date with the latest advancements in AI/ML and security and identify opportunities to leverage new technologies to improve our security posture. Maintain thorough documentation of AI models, code, and processes. What We Offer Opportunity to work on cutting-edge LLM and RAG projects with global impact. A collaborative environment fostering innovation, research, and skill growth. Competitive salary, comprehensive benefits, and flexible work arrangements. The chance to shape AI-powered features in Sony’s next-generation products. Be able to function in an environment where the team is virtual and geographically dispersed

Education Qualification: Graduate

Skills: AI, NLP, Python, Data science

Must-Haves

Skills

AI, NLP, Python, Data science

NP: Immediate – 30 Days

AI Native Ops Expert-Director/AVP/VP

EOSGlobe is transforming into an AI-First organisation, and we’re looking for an AI-Native Operations Expert to lead this journey. This role is all about driving automation, re-engineering processes, and embedding AI into every aspect of BPM service delivery. You’ll be the change agent who ensures efficiency, scalability, and measurable impact.

NO of Requirements - 3

What You’ll Do

·     Lead AI-first transformation initiatives across BPM operations.

·     Re-engineer processes using AI, ML, and automation tools.

·     Collaborate with leadership and strategy teams to align transformation goals.

·     Define KPIs, track financial impact, and report progress to senior leadership.

·     Partner with clients to showcase AI-driven efficiency and revenue growth.

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What We’re Looking For

·     Strong expertise in AI, ML, RPA, and automation technologies.

·     Proven track record in process transformation and digital adoption.

·     Deep understanding of BPM industry dynamics and client delivery models.

·     Exceptional leadership, communication, and stakeholder management skills.

·     Analytical mindset with ability to measure impact on financials and KPIs.

Designation: Director/AVP/VP

CTC: 24 Lac – 36 Lac pa

Immediate Joiners preferred

Role: Sr. Business Analyst / Functional Consultant (GRC)

Key Skills

• Strong communication & stakeholder management
• GRC domain knowledge (Risk, Compliance, BCP)
• Analytical, organized & detail-oriented

Responsibilities

• Work on GRC projects with banks/financial institutions
• Gather & document business/functional requirements
• Map processes to product features & workflows
• Support end-to-end implementation & client engagement
• Collaborate with product & internal teams

Experience & Qualification

• 5+ years in Operational Risk / Compliance / BCP (BFSI/GRC tech)
• Strong Financial Services domain knowledge
• Degree: B.Com / BBA / MBA / CA / FRM or equivalent

Responsibilities:

• Conduct Market Research
• Lead Generation
• Email Marketing
• LinkedIn Outreach
• Data Management

About the Role

We are looking for a motivated SEO analyst to join our growth team. In this role, you will work on improving organic visibility, increasing search traffic, and supporting content strategy for our product pages and resources. This position is ideal for freshers or candidates with up to 3 years of experience who want to build a strong career in SEO.

Key Responsibilities

On-Page SEO

• Optimize product pages, landing pages, and blog content for target keywords.

• Conduct regular website audits to identify SEO issues and opportunities.

• Improve internal linking, metadata, URL structure, and page performance.

• Collaborate with content writers to optimize new content.

Technical SEO

• Work with developers to resolve indexing, crawling, and Core Web Vitals issues.

• Monitor site health, sitemaps, robots.txt, and schema markup.

• Ensure product pages follow SEO best practices for structure and speed.

Off-Page SEO

• Conduct competitor backlink analysis and identify link-building opportunities.

• Track brand mentions, citations, and outreach activities.

Keyword Research & Analysis

• Perform keyword research for product pages, blogs, and feature releases.

• Identify ranking opportunities and search intent for targeted keywords.

• Track keyword performance and suggest improvements.

Tracking & Reporting

• Monitor performance using tools like Google Search Console, Google Analytics, SEMrush, Ahrefs, and Screaming Frog.

• Prepare weekly and monthly SEO performance reports.

• Share insights and growth recommendations with the marketing team.

Requirements

• 0 to 3 years of SEO experience (freshers with a strong interest in SEO can apply).

• Basic understanding of on-page, off-page, and technical SEO concepts.

• Familiarity with tools like Google Analytics, Search Console, and any SEO tool (SEMrush, Ahrefs, Moz).

• Good understanding of how search engines work.

• Strong analytical and problem-solving skills.

• Ability to work with cross-functional teams, including content, development, and product.

Job Purpose :

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities :

• Subject Matter Expert (SME) in the development of Microsoft Cloud Solutions (Compute, Storage, Containers, Automation, DevOps, Web applications, Power Apps etc.)
• Collaborate and align with business leads to understand their business requirement and growth initiatives to propose the required solutions for Cloud and Hybrid Cloud
• Work with other technology vendors, ISVs to build solutions use cases in the Center of Excellence based on sales demand (opportunities, emerging trends)
• Manage the APJ COE environment and Click-to-Run Solutions
• Provide solution proposal and pre-sales technical support for sales opportunities by identifying the requirements and design Hybrid Cloud solutions
• Create Solutions Play and blueprint to effectively explain and articulate solution use cases to internal TD Sales, Pre-sales and partners community
• Support in-country (APJ countries) Presales Team for any technical related enquiries
• Support Country's Product / Channel Sales Team in prospecting new opportunities in Cloud & Hybrid Cloud
• Provide technical and sales trainings to TD sales, pre-sales and partners.
• Lead & Conduct solution presentations and demonstrations
• Deliver presentations at Tech Data, Partner or Vendor led solutions events.
• Achieve relevant product certifications
• Conduct customer workshops that help accelerate sales opportunities

Knowledge, Skills and Experience :

• Bachelor's degree in information technology/Computer Science or equivalent experience certifications preferred
• Minimum of 7 years relevant working experience, ideally in IT multinational environment
• Track record on the assigned line cards experience is an added advantage
• IT Distributor and/or SI experience would also be an added advantage
• Has good communication skills and problem solving skills
• Proven ability to work independently, effectively in an off-site environment and under high pressure

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

• Strategic market research through different sources to analyze the current trends for having a strong media presence. 
• Planning and working on Branding budgets, competition tracking and analysis, strategizing and scheduling marketing. 
• Ideate and implement marketing plans through (digital and offline) campaigns and programs 
• Monitor/track the monthly performance of brands against budgets and deliver the objectives 
• Monitor/track digital footfall on all our platforms and explore means to improve the figures in quantity and quality.  
• Manage all aspects of Digital Marketing - SEO, SEM, social media marketing, messaging, email campaigns, content marketing, etc. 
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages, and promotional material) 
• Identify areas where there are gaps and find opportunities to reach new market segments and expand market share 
• Ensure quality and timely delivery/execution of various Marcom requirements like EDM’s, case studies, video content, PDF’s, Use Cases, etc 
• You will be responsible for engaging with customers to ensure that we receive feedback and suggestions through testimonials, etc. 
  
  

Requirements

• Experience using Microsoft Excel to manipulate and analyze data
• Experience building, executing, and scaling cross-functional marketing programs
• SaaS sales Experience/ Exposure in product selling
• Experience using data and metrics to measure impact and determine improvements
• Experience presenting metrics and progress to goal with stakeholders
• 5+ years of marketing experience
• MBA with 7+ years of marketing experience
• Languages to be known- English and Hindi
• Demonstrated ability of strategic problem solving and creating/building solutions from scratch
• Seasoned in creating customer-facing experiences and programs
• Demonstrated analytical skills in quantitative and qualitative consumer research methodology and outputs
• Track record of creating a significant impact on customer awareness, preference, loyalty, and share of wallet
• Experience in building strong cross-functional relationships
• Minimum experience of 5 years in Digital Marketing
• Experience in Lead Generation and Email Marketing
• Demonstrated experience in using DM tools over 2 years