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This is a Contract Based role only

Not a "Fulltime opportunity"

Role Summary:

The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

EDUCATION

• Bachelor university degree in Engineering/Computer Science.

KEY SKILLS

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism/Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Desirable:

• Prior experience in UI automation, Robotics process automation is an added advantage.
• Certification in Robotics

Design, implement, and improve the analytics platform

Implement and simplify self-service data query and analysis capabilities of the BI platform

Develop and improve the current BI architecture, emphasizing data security, data quality

and timeliness, scalability, and extensibility

Deploy and use various big data technologies and run pilots to design low latency

data architectures at scale

Collaborate with business analysts, data scientists, product managers, software development engineers,

and other BI teams to develop, implement, and validate KPIs, statistical analyses, data profiling, prediction,

forecasting, clustering, and machine learning algorithms

Educational

At Ganit we are building an elite team, ergo we are seeking candidates who possess the

following backgrounds:

7+ years relevant experience

Expert level skills writing and optimizing complex SQL

Knowledge of data warehousing concepts

Experience in data mining, profiling, and analysis

Experience with complex data modelling, ETL design, and using large databases

in a business environment

Proficiency with Linux command line and systems administration

Experience with languages like Python/Java/Scala

Experience with Big Data technologies such as Hive/Spark

Proven ability to develop unconventional solutions, sees opportunities to

innovate and leads the way

Good experience of working in cloud platforms like AWS, GCP & Azure. Having worked on

projects involving creation of data lake or data warehouse

Excellent verbal and written communication.

Proven interpersonal skills and ability to convey key insights from complex analyses in

summarized business terms. Ability to effectively communicate with multiple teams

Good to have

AWS/GCP/Azure Data Engineer Certification

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Job Description:

An Assistant Engineer works as part of an engineering team to support various aspects of production, design, quality control, and maintenance. They are involved in project planning, process improvement, equipment maintenance, and troubleshooting. The role also includes monitoring safety regulations, analyzing test results, and ensuring compliance with industry standards.

Key Responsibilities:

1. Technical Support & Project Assistance

• Assist senior engineers in project design, execution, and troubleshooting.
• Conduct research, collect data, and prepare technical reports.
• Participate in product development and testing processes.

1. Production & Process Optimization

• Monitor production activities and ensure smooth operation.
• Identify inefficiencies and propose process improvements.
• Coordinate with production teams to maintain workflow efficiency.

1. Quality Control & Assurance

• Conduct quality checks and inspections of materials, components, and finished products.
• Ensure products meet industry and regulatory standards.
• Assist in root cause analysis and corrective action implementation.

1. Equipment Maintenance & Safety Compliance

• Ensure machines and tools are properly maintained.
• Follow safety protocols and assist in risk assessment.
• Train workers on the safe operation of equipment.

1. Documentation & Reporting

• Maintain records of production, quality tests, and project progress.
• Prepare reports for senior engineers and management.
• Assist in preparing SOPs (Standard Operating Procedures).

JD for .Net:

• Strong knowledge on C#, Asp.Net Web forms and Web API

• Experience with Bootstrap, jQuery and Responsive web designing

• Experience with SQL server, Stored Procedure and performance tuning

• Excellent Problem solving, communication and Debugging skills

• Ability to learn and work on new technology in a short span of time

• Extensive experience with Object- Oriented Programming and Design patterns.

• Knowledge on .NET Core, Elastic Search, Knockout JS, Windows services are added advantage.

Our growing company is in need of an experienced and resourceful Technical support engineer responsible for the sales of retail products, services, and goods to customers. Guide the buyer's journey, helping convert prospects and closing deals. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication skills, experience in selling IT products to corporate and Government agencies.

Key Responsibilities:

 Client Relationship Management:

o Build and maintain long-term relationships with clients.

o Understand client needs and deliver personalized, high-quality mental health

services.

 Communication and Resource Development:

o Develop, improve, and structure information and communication tools for MHFA

offerings, specifically for B2B clients.

o Ideate, design, and implement communication tools and programs to support

Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.

 Program Promotion and Coordination:

o Promote and coordinate initiatives such as the MHFAI Awards Program and

MHFAiders Chat community.

o Plan and manage webinars, events, and activities to advocate for mental health first

aid in workplaces and educational institutions, engaging prominent stakeholders.

 Market Engagement and Support:

o Support the sales and marketing team by handling technical discussions with

prospective clients.

o Stay updated on developments in the mental health sector, including government

initiatives and market trends.

 Training and Delivery:

o Learn and deliver MHFA programs to various audiences.

 Strategic Contribution:

o Contribute to the strategic planning and implementation of MHFA India’s work plan.

o Undertake additional responsibilities as required by management.

Qualifications and Requirements:

Experience:

 3–5 years of professional experience in mental health counseling, corporate wellness, or

related fields.

Education:

 Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR

specialization), or Social Work.

Skills and Knowledge:

 Strong proficiency in mental health training for adults.

 Expertise in content development for mental health awareness programs.

 Experience working in structured or organized groups is highly desirable.

Key Competencies:

 Effective communication and relationship-building skills.

 Strategic thinking and planning capabilities.

 Knowledge of mental health market trends and government policies.

 Ability to design and implement engaging programs and events.

As a Technical Architect, you need to be

• Technology Expert
• Creative and self-driven
• Customer centric
• Visionary
• Comfortable operating in fast paced environment

You will closely work with Head of Product Engineering responsible for for the platform development, Chief Technology Officer driving the technology innovation, Software Development Leaders, Program Manager, SCRUM Masters, UX Designers

You will be responsible for

• Driving and defining the technical architecture of the Core SaaS platform
• Develop high-level technical specifications and design of the platform
• Define technical product roadmap to continuously enhance the platform.
• Communicate successfully all concepts and technical guidelines to development team
• Promotes and ensures use of appropriate techniques, methodologies and tools
• Bring in best of the class architectural practices in the platform

Your Qualifications

• 8 – 15 years of software product development experience, with majority of them is hands on experience developing in enterprise software product
• Experience in developing and hosting PaaS or SaaS based products/platform with hands on experience in multiple cloud platforms like AWS, Azure, Google Cloud and so on
• Experience developing enterprise- grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
• Can mentor train existing team members on aspects of architecture, design and explain, document and elaborate architecture and design changes
• Strong background in architectural principles, patterns and anti-patterns
• Must have contributed to technology tools evaluation and technical proof of concept applications
• Should have experience in multiple tech-stacks including Data Analytics tech-stacks as well.

Your skills and experience should cover:

• Excellent programming skills using JavaScript or TypeScript

• 2+ years of relevant software engineering experience

• Proven Node.JS programming skills with knowledge on how to scale huge Node.JS setups

• Experience profiling and optimizing Node.JS applications

• API design and development best practices

• Restful web services, service-oriented architectures

• SQL and NoSQL expert

• Hands-on experience with developing automated tests

• Test-driven development (TDD)

• Experience with SCM systems like Git/SVN

• Experience in Agile software development and continuous Integration systems like Jenkins

The following areas are highly advantageous:

• Experience with Express and Knex

• Experience with Loopback (https://loopback.io/" target="_blank">https://loopback.io/ TypeScript framework)

• Experience/Interest with MySQL or PostgreSQL database