Python Developer

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

JD/Skills:-

L1 Tech Support, application support.

Good on SQL Queries.

Decent comm skills.

This will be Mumbai Location.

5 days working.

CTC is good as per market norms.

Evervent is looking for MERN stack developer who is an expert in MongoDB, Express, React and Node. He/She should be proficient in JavaScript and use HTML, CSS and JavaScript to handle front-end operations and JavaScript with Node. js to handle back-end operations.

Roles and Responsibilities:-

• Ability to translate Wireframes into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• ReactJS NodeJS developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• For MERN stack developer job, candidate must have good Knowledge of Node Debugging
• Understanding & proficiency in REST APIs.
• MERN stack developers should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]

Desired Candidate Profile:-

• Excellent in basic programming in any web technology Server and Client
• Like ReactJS/Node JS/ VueJS and Server-side scripts
• Basic knowledge in APIs, Micro Services
• Hands-On experience in Web development frameworks
• Hands-On in Database queries and concepts
• Understanding of performance testing and optimization techniques

Perks and Benefits:-

• No salary bar for deserving candidates.
• 5 days working.
• Paid and leave encashment facility available.

Why you should join us

- You will join the mission to create positive impact on millions of peoples lives

- You get to work on the latest technologies in a culture which encourages experimentation - You get to work with super humans (Psst: Look up these super human1, super human2, super human3, super human4)

- You get to work in an accelerated learning environment

What you will do

- You will provide deep technical expertise to your team in building future ready systems.

- You will collaborate in a highly cross functional team, providing engineering perspective to non technical members of the team

- You will help develop a robust roadmap for ensuring engineering operational excellence

- You will establish clean and optimised coding standards that are well documented

- You will author efficient, reliable and performant systems

- You will design systems, frameworks and libraries that work at scale, are easy to maintain and provide a great developer experience

- You will be agile and curious about customer problems and business objectives

- You will actively mentor and participate in knowledge sharing forums

- You will work in an exciting startup environment where you can be ambitious and try new things :)

You should apply if

- You have a strong foundation in Computer Science concepts and programming fundamentals

- You have been working on backend web technologies since 8+ years

- You have built and maintained reliable systems that operate at high scale

- You’re experienced in building and running cloud-native platforms & distributed systems

- Extensive experience in any web stack (we use Typescript / AWS / DynamoDB / PostgreSQL)

- You understand the hustle of a startup and are good with handling ambiguity

- You are data driven, have customer empathy and enjoy building delightful applications

- You are curious, a quick learner and someone who loves to experiment

- You insist on highest standards of quality, maintainability and performance

- You work well in a team to enhance your impact

Desired Candidate Profile

What you need to have

• Improve the look and feel of interactive components in the website, mobile applications, and other product software
• Facilitate the product vision by researching, conceiving, sketching, wireframing, and prototyping user flows.
• Design the aesthetics/theme to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts
• Be a great team player, experienced in working with agile teams. Ability to collaborate closely with product managers, developers, and UX designers.
• Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
• Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
• Create surveys for research through various social media platforms to gather feedback on users ease of use
• Conduct testing of completed applications, websites, and software to assess user experience

• 1-5 years of demonstrated experience in creating and implementing UI design
• Extensive experience in using best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Proficient with visual design programs such as Adobe Photoshop, Adobe XD, Figma, Sketch, Illustrator, InVision
• Ability to work effectively in a collaborative environment to create top-performing interfaces
• Ability to clearly and effectively communicate design processes, ideas, and solutions to peers and teams.
• A clear understanding of the importance of user-centered design and design thinking.
• Be passionate about resolving user pain points through great design.
• Be open to receiving feedback and constructive criticism.
• Experience with HTML, CSS, and comparable languages will be a plus

• Managing the development of sales and marketing strategy with a focus on B2C domain, also target
• B2B sales and online optimization/conversation, which results in organization growth.
• Searching and exploring new horizons, tapping new clients/markets. Respond to inquiry generation, quotation and negotiation, and order closure.
• Manage and interpret both new and existing customer requirements to understand and cater to their needs.
• Identifying potential strategic alliances and acquisitions that will support strategic growth initiatives and expand the business.
• Managing the client/market segment/channel selection, development of penetration plans, pricing, and channel program strategies.
• Analyze and report on key business metrics, including revenue growth, campaign statistics, click[1]through rates, and conversion rates; actionable insights, key client segments, and revenue opportunities.
• Contributing to the Company’s growth by influencing necessary and relevant changes.
• Undertaking additional tasks/projects/initiatives that contribute to team/organization growth.
• Monitoring market intelligence of the industry.
• Prepare proposals, presentations, and sales contracts.

Required Skills

• 5- 10 years of Sales & Marketing experience in the academic publishing industry.
• Strong experience in developing and executing sales and marketing strategies.
• Strong experience with managing teams across geographies.
• Proven record of delivering business growth