Python Developer

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

1. Design patterns- socket communication/ micro services architecture 
2. Caching - REDIS MEMCACHED etc
3. Database - MONGO, SQL etc. min 2yrs experience with these.
4. Features created for large concurrent requests.
5. Node Js, Go lang any asynchronous programming language min 2 yrs exp with any one of them.
6. Message Queues - RABBIT MQ, Kafka etc.

Strong Product, UI/UX Designer Profile, with a focus on B2B SaaS/ Enterprise Products

Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product design, with a strong track record in B2B SaaS

Mandatory (Experience 2) – Must have experience in designing for complex domains such as automation platforms, low-code platforms, data management tools etc

Mandatory (Tools) – Proficient in Figma and familiar with modern design tools such as Notion, Framer, Webflow, Builder.io, Zapier, Replit, Lovable.

Mandatory (Portfolio) – Strong portfolio showcasing case studies, user research and UX work for B2B Enterprise SaaS products

Mandatory (Background) - BDes / MDes from Good Design college (Diploma not considered) OR B2B SaaS Company

Mandatory (Skill) - Must have Good Communication Skills

Job SummaryWe are seeking a skilled Java Spring Boot Developer with 5-8 years ofexperience to join our development team. The ideal candidate will beresponsible for designing, developing, and maintaining backend systemsusing Java, JSP and Spring Boot, with a focus on performance, scalability, andreliability.Key Responsibilities Design and implement RESTful APIs using Spring Boot Collaborate with front-end developers, testers, and product managers Write clean, maintainable, and efficient code following best practices Troubleshoot and debug applications Integrate third-party APIs and services Participate in code reviews and contribute to team improvements Document development processes, APIs, and technical decisionsRequired Skills and Qualifications 5-8 years of hands-on experience in Java development Strong knowledge of Spring Boot, Spring MVC, Spring Data JPA, and JSP Experience with REST API development and integration Familiarity with databases such as MySQL Experience with version control tools like Git Understanding of Agile methodologies Good problem-solving and communication skills

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

5 to 10 years of software development & coding experience

Experience with Infrastructure as Code development (Automation, CICD) AWS CloudFormation, AWS CodeBuild, CodeDeploy are a must have. 

Experience troubleshooting AWS policy or permissions related errors during resource deployments \

Programming experience; preferred Python, PowerShell, bash development experience \

Have Experience with application build automation tools like Apache Maven, Jenkins, Concourse, and Git supporting continuous integration / continuous deployment capabilities (CI/CD) à GitHub and GitHub actions for deployments are must-have skills (Maven, Jenkins, etc. are nice to have)

Have configuration management experience (Chef, Puppet, or Ansible)

Worked in a Development Shop or have SDLC hands on Experience

Familiar with how to write software, test plans, automate and release using modern development methods

AWS certified at an appropriate level

Our business analysts are the drivers behind our continued growth and success. With our commitment to innovation, it’s our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Objectives of this Role

• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability  

Daily and Monthly Responsibilities

• Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Skills and Qualifications

• Bachelor’s or Master’s degree in IT or Computer Science
• 5+ years of proven experience in an analytics and systems development capacity
• High proficiency with SQL language and database management
• Proven analytical abilities
• Practical experience generating process documentation and reports
• Excellent communicator with the ability to translate data into actionable insights

Preferred Qualifications

• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven capabilities in project and user-testing management
• Proven development of innovative and impactful systems solutions
• Extensive experience with data visualization
• Highly proficient technical writing capabilities

Qualifications

• 3-5 years of experience of working across the full testing lifecycle
• Experience in creating optimal test strategies and test plans
• Expertise in automation and manual testing of APIs, UI, database and apps
• Knowledge of automated testing tools 
• Comfortable with SQL
• Knowledge of CI/CD pipeline is desirable
• Good written and verbal communication skills
• Highly responsive in resolving issues
• Good team player with an attitude 

Designation: Magento Developer / Sr. Magento Developer

Experience: 3+yrs

Location: Anywhere in India ( WFH for now for next 8-10months)

No. of Positions: 2

Notice Period: Immediate / Less than 30days (Do not share which is above this notice period)

Job Description:

Magento Developers with 3+ years of experience

1) Should have hands-on experience in Magento module/extension development

2) Should be able to quickly understand existing custom modules in Magento and customize and manage it further.

3) Hands-on experience in developing and consuming API/REST calls both inbound and outbound within Magento

4) Should know how to develop WebService/API/REST calls as per Magento architecture, coding standard

5) Troubleshooting integration issues from API/REST calls.

6) Excellent knowledge of PHP, JavaScript, HTML5, and CSS.

7) Good working experience on MySQL, developing complex SQL queries, design tables/database for complex business models

8) Knowledge of MVC, OOPs, Design Patterns – especially the design patterns used in Magento

9) Knowledge of Magento theming / UI components is preferred.

10) Hands-on experience with Magento 2 Porto Theming

11) Knowledge of deployment process in Cloud, especially for Magento

12) Should be competent and confident to speak up in team meetings, discussions, war rooms

13) Good command of English language

14) Should be able to work under minimal supervision

15) Should be able to coordinate with other teams and collectively solve issues.

16) Should be able to work independently as well as team

17) Candidate should have prior work experience in Magento Enterprise.