Docker
Kubernetes
Amazon Web Services (AWS)Job Description :
Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.
Roles & responsibilities:
- Champion engineering and operational excellence.
- Establish a solid infrastructure framework and excellent development and deployment processes.
- Provide technical guidance to both your team members and your peers from the development team.
- Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
- Be part of and help create a positive work environment based on accountability.
- Communicate across functions and drive engineering initiatives.
- Initiate cross team collaboration with product development teams to develop high quality, polished products and services.
Must haves:
- 5+ years of professional experience developing, and launching software products on Cloud.
- Basic understanding Java/Go Programming
- Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
- Deep understanding of AWS or Any Cloud.
- Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
- Good Understanding of Operating systems
- Strong technical background with track record of individual technical accomplishments
- Ability to handle multiple competing priorities in a fast paced environment
- Ability to establish credibility with smart engineers quickly.
- Most importantly, ability to learn and urge to learn new things.
- B.Tech/M.Tech in Computer Science or a related technical field.
Good to Have:
- Hands-on knowledge of Configuration Management and Deployment tools like – Ansible, Terraform etc.
- Proficient in scripting, and Git and Git workflows
- Experience in developing Continuous Integration/ Continuous Delivery pipelines
- Knowledge of Big Data systems.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Acceldata
About
Acceldata is the company that built the leading Multidimensional Data Observability Cloud. This cloud was designed to help data-driven organizations achieve agility in innovation, operational excellence, and enhanced returns on data investment. Embedded analytics and artificial intelligence technologies are becoming more reliant on contemporary organizations to fuel their business operations and choices.
The data observability technologies offered by Acceldata improve the performance of embedded artificial intelligence and analytics workloads by providing purpose-built monitoring and analytics. The first Data Observability Cloud is presently being developed by Acceldata for cloud data warehouses and hybrid data lakes. Acceldata makes it easy for businesses to expand their pipelines to meet the requirements of modern business, regardless of whether they are operating in a platform or cloud environment. Data Observability Cloud by Acceldata provides on-demand operational information to support analytics data workloads and embedded artificial intelligence.
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Amazon Web Services (AWS)Job Title: Lead DevOps Engineer
Experience Required: 4 to 5 years in DevOps or related fields
Employment Type: Full-time
About the Role:
We are seeking a highly skilled and experienced Lead DevOps Engineer. This role will focus on driving the design, implementation, and optimization of our CI/CD pipelines, cloud infrastructure, and operational processes. As a Lead DevOps Engineer, you will play a pivotal role in enhancing the scalability, reliability, and security of our systems while mentoring a team of DevOps engineers to achieve operational excellence.
Key Responsibilities:
Infrastructure Management: Architect, deploy, and maintain scalable, secure, and resilient cloud infrastructure (e.g., AWS, Azure, or GCP).
CI/CD Pipelines: Design and optimize CI/CD pipelines, to improve development velocity and deployment quality.
Automation: Automate repetitive tasks and workflows, such as provisioning cloud resources, configuring servers, managing deployments, and implementing infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.
Monitoring & Logging: Implement robust monitoring, alerting, and logging systems for enterprise and cloud-native environments using tools like Prometheus, Grafana, ELK Stack, NewRelic or Datadog.
Security: Ensure the infrastructure adheres to security best practices, including vulnerability assessments and incident response processes.
Collaboration: Work closely with development, QA, and IT teams to align DevOps strategies with project goals.
Mentorship: Lead, mentor, and train a team of DevOps engineers to foster growth and technical expertise.
Incident Management: Oversee production system reliability, including root cause analysis and performance tuning.
Required Skills & Qualifications:
Technical Expertise:
Strong proficiency in cloud platforms like AWS, Azure, or GCP.
Advanced knowledge of containerization technologies (e.g., Docker, Kubernetes).
Expertise in IaC tools such as Terraform, CloudFormation, or Pulumi.
Hands-on experience with CI/CD tools, particularly Bitbucket Pipelines, Jenkins, GitLab CI/CD, Github Actions or CircleCI.
Proficiency in scripting languages (e.g., Python, Bash, PowerShell).
Soft Skills:
Excellent communication and leadership skills.
Strong analytical and problem-solving abilities.
Proven ability to manage and lead a team effectively.
Experience:
4 years + of experience in DevOps or Site Reliability Engineering (SRE).
4+ years + in a leadership or team lead role, with proven experience managing distributed teams, mentoring team members, and driving cross-functional collaboration.
Strong understanding of microservices, APIs, and serverless architectures.
Nice to Have:
Certifications like AWS Certified Solutions Architect, Kubernetes Administrator, or similar.
Experience with GitOps tools such as ArgoCD or Flux.
Knowledge of compliance standards (e.g., GDPR, SOC 2, ISO 27001).
Perks & Benefits:
Competitive salary and performance bonuses.
Comprehensive health insurance for you and your family.
Professional development opportunities and certifications, including sponsored certifications and access to training programs to help you grow your skills and expertise.
Flexible working hours and remote work options.
Collaborative and inclusive work culture.
Join us to build and scale world-class systems that empower innovation and deliver exceptional user experiences.
You can directly contact us: Nine three one six one two zero one three two
DockerKubernetesAmazon Web Services (AWS)Please Apply - https://zrec.in/L51Qf?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer (Infrastructure/SRE)
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are looking for a Senior DevOps Engineer (Infrastructure) to design, automate, and manage cloud-based and datacentre infrastructure for diverse projects. The ideal candidate will have deep expertise in a public cloud platform (AWS, GCP, or Azure), with a strong focus on cost optimization, security best practices, and infrastructure automation using tools like Terraform and CI/CD pipelines.
This role involves designing scalable architectures (containers, serverless, and VMs), managing databases, and ensuring system observability with tools like Prometheus and Grafana. Strong leadership, client communication, and team mentoring skills are essential. Experience with VPN technologies and configuration management tools (Ansible, Helm) is also critical. Multi-cloud experience and familiarity with APM tools are a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as a DevOps engineer with a proven track record of architecting and automating solutions on Cloud
- Experience in troubleshooting production incidents and handling high-pressure situations.
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Extensive experience with Kubernetes, Terraform, ArgoCD, and Helm.
- Strong with at least one public cloud AWS/GCP/Azure
- Strong with Cost Optimization and Security Best practices
- Strong with Infrastructure automation using Terraform and CI/CD automation
- Strong with Configuration Management using Ansible, Helm etc
- Good with designing architectures (Containers, Serverless, VMs etc)
- Hands-on Experience working on Multiple Projects
- Strong with Client communication and requirements gathering
- Databases management experience
- Good experience with Prometheus, Grafana & Alert Manager
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
- Proficiency in cloud networking, including VPCs, DNS, VPNs (OpenVPN, OpenSwan, Pritunl, Site-to-Site VPNs), load balancers, and firewalls, ensuring secure and efficient connectivity.
- Strong understanding of cloud security best practices, identity and access management (IAM), and compliance requirements for modern infrastructure.
Good to have
- Multi-cloud experience with AWS, GCP & Azure
- Experience with APM & Observability tools like - Newrelic, Datadog, and OpenTelemetry
- Proficiency in scripting languages (Python, Go) for automation and tooling to improve infrastructure and application reliability.
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
DockerKubernetesAmazon Web Services (AWS)
Go Programming (Golang)Role : Senior Engineer Infrastructure
Key Responsibilities:
● Infrastructure Development and Management: Design, implement, and manage robust and scalable infrastructure solutions, ensuring optimal performance,security, and availability. Lead transition and migration projects, moving legacy systemsto cloud-based solutions.
● Develop and maintain applications and services using Golang.
● Automation and Optimization: Implement automation tools and frameworksto optimize operational processes. Monitorsystem performance, optimizing and modifying systems as necessary.
● Security and Compliance: Ensure infrastructure security by implementing industry best practices and compliance requirements. Respond to and mitigate security incidents and vulnerabilities.
Qualifications:
● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
● Good understanding of prominent backend languageslike Golang, Python, Node.js, or others.
● In-depth knowledge of network architecture,system security, infrastructure scalability.
● Proficiency with development tools,server management, and database systems.
● Strong experience with cloud services(AWS.), deployment,scaling, and management.
● Knowledge of Azure is a plus
● Familiarity with containers and orchestration services,such as Docker, Kubernetes, etc.
● Strong problem-solving skills and analytical thinking.
● Excellent verbal and written communication skills.
● Ability to thrive in a collaborative team environment.
● Genuine passion for backend development and keen interest in scalable systems.
DockerKubernetesAmazon Web Services (AWS)Key Responsibilities:
- Develop and Maintain CI/CD Pipelines: Design, implement, and manage CI/CD pipelines using GitOps practices.
- Kubernetes Management: Deploy, manage, and troubleshoot Kubernetes clusters to ensure high availability and scalability of applications.
- Cloud Infrastructure: Design, deploy, and manage cloud infrastructure on AWS, utilizing services such as EC2, S3, RDS, Lambda, and others.
- Infrastructure as Code: Implement and manage infrastructure using IaC tools like Terraform, CloudFormation, or similar.
- Monitoring and Logging: Set up and manage monitoring, logging, and alerting systems to ensure the health and performance of the infrastructure.
- Automation: Identify and automate repetitive tasks to improve efficiency and reliability.
- Security: Implement security best practices and ensure compliance with industry standards.
- Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and delivery of products.
Required Skills and Qualifications:
- Experience: 2-5 years of experience in a DevOps role.
- AWS: In-depth knowledge of AWS services and solutions.
- CI/CD Tools: Experience with CI/CD tools such as Jenkins, GitLab CI, CircleCI, or similar.
- GitOps Expertise: Proficient in GitOps methodologies and tools.
- Kubernetes: Strong hands-on experience with Kubernetes and container orchestration.
- Scripting and Automation: Proficient in scripting languages such as Bash, Python, or similar.
- Infrastructure as Code (IaC): Hands-on experience with IaC tools like Terraform, CloudFormation, or similar.
- Monitoring Tools: Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK stack, or similar.
- Version Control: Strong understanding of version control systems, primarily Git.
- Problem-Solving: Excellent problem-solving and debugging skills.
- Collaboration: Ability to work in a fast-paced, collaborative environment.
- Education: Bachelor’s or master’s degree in computer science or a related field.
KubernetesAmazon Web Services (AWS)Job description
Problem Statement-Solution
Only 10% of India speaks English and 90% speak over 25 languages and 1000s of dialects. The internet has largely been in English. A good part of India is now getting internet connectivity thanks to cheap smartphones and Jio. The non-English speaking internet users will balloon to about 600 million users out of the total 750 million internet users in India by 2020. This will make the vernacular segment one of the largest segments in the world - almost 2x the size of the US population. The vernacular segment has very few products that they can use on the internet.
One large human need is that of sharing thoughts and connecting with people of the same community on the basis of language and common interests. Twitter serves this need globally but the experience is mostly in English. There’s a large unaddressed need for these vernacular users to express themselves in their mother tongue and connect with others from their community. Koo is a solution to this problem.
About Koo
Koo was founded in March 2020, as a micro-blogging platform in both Indian languages and English, which gives a voice to the millions of Indians who communicate in Indian languages.
Currently available in Assamese, Bengali, English, Hindi, Kannada, Marathi, Tamil and Telugu, Koo enables people from across India to express themselves online in their mother tongues. In a country where under 10% of the population speaks English as a native language, Koo meets the need for a social media platform that can deliver an immersive language experience to an Indian user, thereby enabling them to connect and interact with each other. The recently introduced ‘Talk to Type’ enables users to leverage the voice assistant to share their thoughts without having to type. In August 2021, Koo crossed 10 million downloads, in just 16 months of launch.
Since June 2021, Koo is available in Nigeria.
Founding Team
Koo is founded by veteran internet entrepreneurs - Aprameya Radhakrishna (CEO, Taxiforsure) and Mayank Bidawatka (Co-founder, Goodbox & Coreteam, redBus).
Technology Team & Culture
The technology team comprises sharp coders, technology geeks and guys who have been entrepreneurs or are entrepreneurial and extremely passionate towards technology. Talent is coming from the likes of Google, Walmart, Redbus, Dailyhunt. Anyone being part of a technology team will have a lot to learn from their peers and mentors. Download our android app and take a look at what we’ve built. Technology stack compromises of a wide variety of cutting-edge technologies like Kotlin, Java 15, Reactive Programming, MongoDB, Cassandra, Kubernetes, AWS, NodeJS, Python, ReactJS, Redis, Aerospike, ML, Deep learning etc. We believe in giving a lot of independence and autonomy to ownership-driven individuals.
Technology skill sets required for a matching profile
- Experience between 3 to 7 years in a devops role with mandatory one or more stints at a fast paced startup.
- Mandatory experience with containers, kubernetes (EKS) (setting up from scratch), istio and microservices.
- Sound knowledge of technologies like Terraform, Automation Scripts, Cron jobs etc. Must have worked with goals of putting infra as code like setting up new environments with code.
- Knowledge of industry standards around monitoring, alerting, self healing, high availability, auto scaling etc.
- Exhaustive experience with various cloud technologies (especially on AWS) like SQS, SNS, Elastic Search, Elastic Cache, Elastic Transcoder, VPC, Subnets, Security groups etc.
- Must have set up stable CI-CD pipelines with capabilities to do zero downtime deployments on any one of rolling updates, blue green or canary modes.
- Experience with VPN and LDAP solutions for securely login to infrastructure and proving SSO. 8. Master of deploying and troubleshooting all layers of application from network, frontend, backend and databases (MongoDB, Redis, Postgres, Cassandra, ElasticSearch, Aerospike etc).
Python
C#**THIS IS A 100% WORK FROM OFFICE ROLE**
We are looking for an experienced DevOps engineer that will help our team establish DevOps practice. You will work closely with the technical lead to identify and establish DevOps practices in the company.
You will help us build scalable, efficient cloud infrastructure. You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.
ROLE and RESPONSIBILITIES:
• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management
activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for
DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in
the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or
creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing
vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous
development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer
Essential Skills and Experience Technical Skills
• Proven 3+years of experience as DevOps
• A bachelor’s degree or higher qualification in computer science
• The ability to code and script in multiple languages and automation frameworks
like Python, C#, Java, Perl, Ruby, SQL Server, NoSQL, and MySQL
• An understanding of the best security practices and automating security testing and
updating in the CI/CD (continuous integration, continuous deployment) pipelines
• An ability to conveniently deploy monitoring and logging infrastructure using tools.
• Proficiency in container frameworks
• Mastery in the use of infrastructure automation toolsets like Terraform, Ansible, and command line interfaces for Microsoft Azure, Amazon AWS, and other cloud platforms
• Certification in Cloud Security
• An understanding of various operating systems
• A strong focus on automation and agile development
• Excellent communication and interpersonal skills
• An ability to work in a fast-paced environment and handle multiple projects
simultaneously
OTHER INFORMATION
The DevOps Engineer will also be expected to demonstrate their commitment:
• to gedu values and regulations, including equal opportunities policy.
• the gedu’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of gedu’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
JenkinsDockerAmazon Web Services (AWS)We are a self organized engineering team with a passion for programming and solving business problems for our customers. We are looking to expand our team capabilities on the DevOps front and are on a lookout for 4 DevOps professionals having relevant hands on technical experience of 4-8 years.
We encourage our team to continuously learn new technologies and apply the learnings in the day to day work even if the new technologies are not adopted. We strive to continuously improve our DevOps practices and expertise to form a solid backbone for the product, customer relationships and sales teams which enables them to add new customers every week to our financing network.
As a DevOps Engineer, you :
- Will work collaboratively with the engineering and customer support teams to deploy and operate our systems.
- Build and maintain tools for deployment, monitoring and operations.
- Help automate and streamline our operations and processes.
- Troubleshoot and resolve issues in our test and production environments.
- Take control of various mandates and change management processes to ensure compliance for various certifications (PCI and ISO 27001 in particular)
- Monitor and optimize the usage of various cloud services.
- Setup and enforce CI/CD processes and practices
Skills required :
- Strong experience with AWS services (EC2, ECS, ELB, S3, SES, to name a few)
- Strong background in Linux/Unix administration and hardening
- Experience with automation using Ansible, Terraform or equivalent
- Experience with continuous integration and continuous deployment tools (Jenkins)
- Experience with container related technologies (docker, lxc, rkt, docker swarm, kubernetes)
- Working understanding of code and script (Python, Perl, Ruby, Java)
- Working understanding of SQL and databases
- Working understanding of version control system (GIT is preferred)
- Managing IT operations, setting up best practices and tuning them from time-totime.
- Ensuring that process overheads do not reduce the productivity and effectiveness of small team. - Willingness to explore and learn new technologies and continuously refactor thetools and processes.
JenkinsKubernetesDockerAmazon Web Services (AWS)- Development and maintenance of Continuous Integration System on JENKINS.
- Build management for the planned major/minor releases
- Release process management and maintenance
- Enhancement and development of build/release system features.
Required Qualifications:
- 2 - 3 years relevant work experience in Jenkins / Scripting / C / Linux
- Expertise in scripting languages like a shell, python, etc
- Work experience in handling Make/CMake build systems
- Expertise in GIT source revision control
- Experience with Yocto build systems and recipes
DockerAmazon Web Services (AWS)|
Job Title: |
Senior Cloud Infrastructure Engineer (AWS) |
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Department & Team |
Technology |
Location: |
India /UK / Ukraine |
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Reporting To: |
Infrastructure Services Manager |
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Role Purpose: |
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The purpose of the role is to ensure high systems availability across a multi-cloud environment, enabling the business to continue meeting its objectives.
This role will be mostly AWS / Linux focused but will include a requirement to understand comparative solutions in Azure.
Desire to maintain full hands-on status but to add Team Lead responsibilities in future
Client’s cloud strategy is based around a dual vendor solutioning model, utilising AWS and Azure services. This enables us to access more technologies and helps mitigate risks across our infrastructure.
The Infrastructure Services Team is responsible for the delivery and support of all infrastructure used by Client twenty-four hours a day, seven days a week. The team’s primary function is to install, maintain, and implement all infrastructure-based systems, both On Premise and Cloud Hosted. The Infrastructure Services group already consists of three teams:
1. Network Services Team – Responsible for IP Network and its associated components 2. Platform Services Team – Responsible for Server and Storage systems 3. Database Services Team – Responsible for all Databases
This role will report directly into the Infrastructure Services Manager and will have responsibility for the day to day running of the multi-cloud environment, as well as playing a key part in designing best practise solutions. It will enable the Client business to achieve its stated objectives by playing a key role in the Infrastructure Services Team to achieve world class benchmarks of customer service and support.
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Responsibilities: |
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Operations · Deliver end to end technical and user support across all platforms (On-premise, Azure, AWS) · Day to day, fully hands-on OS management responsibilities (Windows and Linux operating systems) · Ensure robust server patching schedules are in place and meticulously followed to help reduce security related incidents. · Contribute to continuous improvement efforts around cost optimisation, security enhancement, performance optimisation, operational efficiency and innovation. · Take an ownership role in delivering technical projects, ensuring best practise methods are followed. · Design and deliver solutions around the concept of “Planning for Failure”. Ensure all solutions are deployed to withstand system / AZ failure. · Work closely with Cloud Architects / Infrastructure Services Manager to identify and eliminate “waste” across cloud platforms. · Assist several internal DevOps teams with day to day running of pipeline management and drive standardisation where possible. · Ensure all Client data in all forms are backed up in a cost-efficient way. · Use the appropriate monitoring tools to ensure all cloud / on-premise services are continuously monitored. · Drive utilisation of most efficient methods of resource deployment (Terraform, CloudFormation, Bootstrap) · Drive the adoption, across the business, of serverless / open source / cloud native technologies where applicable. · Ensure system documentation remains up to date and designed according to AWS/Azure best practise templates. · Participate in detailed architectural discussions, calling on internal/external subject matter experts as needed, to ensure solutions are designed for successful deployment. · Take part in regular discussions with business executives to translate their needs into technical and operational plans. · Engaging with vendors regularly in terms of verifying solutions and troubleshooting issues. · Designing and delivering technology workshops to other departments in the business. · Takes initiatives for improvement of service delivery. · Ensure that Client delivers a service that resonates with customer’s expectations, which sets Client apart from its competitors. · Help design necessary infrastructure and processes to support the recovery of critical technology and systems in line with contingency plans for the business. · Continually assess working practices and review these with a view to improving quality and reducing costs. · Champions the new technology case and ensure new technologies are investigated and proposals put forward regarding suitability and benefit. · Motivate and inspire the rest of the infrastructure team and undertake necessary steps to raise competence and capability as required. · Help develop a culture of ownership and quality throughout the Infrastructure Services team.
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Skills & Experience: |
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· AWS Certified Solutions Architect – Professional - REQUIRED · Microsoft Azure Fundamentals AZ-900 – REQUIRED AS MINIMUM AZURE CERT · Red Hat Certified Engineer (RHCE ) - REQUIRED · Must be able to demonstrate working knowledge of designing, implementing and maintaining best practise AWS solutions. (To lesser extend Azure) · Proven examples of ownership of large AWS project implementations in Enterprise settings. · Experience managing the monitoring of infrastructure / applications using tools including CloudWatch, Solarwinds, New Relic, etc. · Must have practical working knowledge of driving cost optimisation, security enhancement and performance optimisation. · Solid understanding and experience of transitioning IaaS solutions to serverless technology · Must have working production knowledge of deploying infrastructure as code using Terraform. · Need to be able to demonstrate security best-practise when designing solutions in AWS. · Working knowledge around optimising network traffic performance an delivering high availability while keeping a check on costs. · Working experience of ‘On Premise to Cloud’ migrations · Experience of Data Centre technology infrastructure development and management · Must have experience working in a DevOps environment · Good working knowledge around WAN connectivity and how this interacts with the various entry point options into AWS, Azure, etc. · Working knowledge of Server and Storage Devices · Working knowledge of MySQL and SQL Server / Cloud native databases (RDS / Aurora) · Experience of Carrier Grade Networking - On Prem and Cloud · Experience in virtualisation technologies · Experience in ITIL and Project management · Providing senior support to the Service Delivery team. · Good understanding of new and emerging technologies · Excellent presentation skills to both an internal and external audience · The ability to share your specific expertise to the rest of the Technology group · Experience with MVNO or Network Operations background from within the Telecoms industry. (Optional) · Working knowledge of one or more European languages (Optional)
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Behavioural Fit: |
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· Professional appearance and manner · High personal drive; results oriented; makes things happen; “can do attitude” · Can work and adapt within a highly dynamic and growing environment · Team Player; effective at building close working relationships with others · Effectively manages diversity within the workplace · Strong focus on service delivery and the needs and satisfaction of internal clients · Able to see issues from a global, regional and corporate perspective · Able to effectively plan and manage large projects · Excellent communication skills and interpersonal skills at all levels · Strong analytical, presentation and training skills · Innovative and creative · Demonstrates technical leadership · Visionary and strategic view of technology enablers (creative and innovative) · High verbal and written communication ability, able to influence effectively at all levels · Possesses technical expertise and knowledge to lead by example and input into technical debates · Depth and breadth of experience in infrastructure technologies · Enterprise mentality and global mindset · Sense of humour
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Role Key Performance Indicators: |
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· Design and deliver repeatable, best in class, cloud solutions. · Pro-actively monitor service quality and take action to scale operational services, in line with business growth. · Generate operating efficiencies, to be agreed with Infrastructure Services Manager. · Establish a “best in sector” level of operational service delivery and insight. · Help create an effective team. |
Amazon Web Services (AWS)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon