11+ Policy analysis Jobs in Pune | Policy analysis Job openings in Pune

Design, build, and operate end-to-end web and API solutions (front end + back end) with strong automation, observability, and production reliability. You will own features from concept through deployment and steady state, including incident response and continuous improvement.

Key Responsibilities:

Engineering & Delivery

• Translate business requirements into technical designs, APIs, and data models.
• Develop back-end services using Java and Python, and front-end components using React / Angular / Vue (where applicable).
• Build REST / GraphQL APIs, batch jobs, streaming jobs, and system integration adapters.
• Write efficient SQL/NoSQL queries; optimize schemas, indexes, and data flows (ETL / CDC as needed).

Automation, CI/CD & Operations

• Automate builds, testing, packaging, and deployments using CI/CD pipelines.
• Create Linux shell and Python scripts for operational tasks, environment automation, and diagnostics.
• Manage configuration, feature flags, environment parity, and Infrastructure as Code (where applicable).

Reliability, Security & Quality

• Embed security best practices: authentication/authorization, input validation, secrets management, TLS.
• Implement unit, integration, contract, and performance tests with enforced quality gates.
• Add observability: structured logs, metrics, traces, health checks, dashboards, and alerts.
• Apply resilience patterns: retries, timeouts, circuit breakers, and graceful degradation.

Production Ownership

• Participate in on-call rotations, incident triage, RCA, and permanent fixes.
• Refactor legacy code and reduce technical debt with measurable impact.
• Maintain technical documentation, runbooks, and architecture decision records (ADRs).

Collaboration & Leadership

• Mentor peers and contribute to engineering standards and best practices.
• Work closely with Product, QA, Security, and Ops to balance scope, risk, and timelines.

Qualifications

Must Have

• Strong experience in Java (core concepts, concurrency, REST frameworks).
• Strong Python experience (services + scripting).
• Solid Linux skills with automation using shell/Python.
• Web services expertise: REST/JSON, API design, versioning, pagination, error handling.
• Databases: Relational (SQL tuning, transactions) plus exposure to NoSQL / caching (Redis).
• CI/CD tools: Git, pipelines, artifact management.
• Testing frameworks: JUnit, PyTest, API testing tools.
• Observability tools: Prometheus, Grafana, ELK, OpenTelemetry (or equivalents).
• Strong production support mindset with incident management, SLA/SLO awareness, and RCA experience.

Good to Have

• Messaging & streaming platforms: Kafka, MQ.
• Infrastructure as Code: Terraform, Ansible.
• Cloud exposure: AWS / Azure / GCP, including managed data services.
• Front-end experience with React / Angular / Vue and TypeScript.
• Deployment strategies: feature flags, canary, blue/green.
• Knowledge of cost optimization and capacity planning.

Key Performance Indicators (KPIs)

• Deployment frequency & change failure rate
• Mean Time to Detect (MTTD) & Mean Time to Recover (MTTR)
• API latency (p95) and availability vs SLOs
• Defect escape rate & automated test coverage
• Technical debt reduction (items resolved per quarter)
• Incident recurrence trend (continuous reduction)

Soft Skills

• End-to-end ownership mindset
• Data-driven decision making
• Bias for automation and simplification
• Proactive risk identification
• Clear, timely, and effective communication

About the Company – Bits In Glass

• 20+ years of industry experience
• Merged with Crochet Technologies in 2021 to form a larger global organization
• Offices in Pune, Hyderabad, and Chandigarh
• Top 30 global Pega partner and sponsor of PegaWorld
• Elite Appian Partner since 2008
• Operations across US, Canada, UK, and India
• Dedicated Global Pega Center of Excellence

Employee Benefits

• Career Growth: Clear advancement paths and learning opportunities
• Challenging Projects: Global, cutting-edge client work
• Global Exposure: Collaboration with international teams
• Flexible Work Arrangements: Work-life balance support
• Comprehensive Benefits: Competitive compensation, health insurance, paid time off
• Learning & Upskilling: AI-enabled Pega solutions, data engineering, integrations, cloud migration

Company Culture & Values

• Collaborative & Inclusive: Teamwork, innovation, and respect for diverse ideas
• Continuous Learning: Certifications and skill development encouraged
• Integrity: Ethical and transparent practices
• Excellence: High standards in delivery
• Client-Centricity: Tailored solutions with measurable impact

JD

The Java Software Engineer role is to design, develop, and maintain scalable and high-performance

backend systems using Java and related technologies. This includes building APIs, integrating with

databases and external services, and ensuring system reliability, security, and maintainability.

Must Have Skills:

• Programming Languages & Frameworks (Java 18+, Spring Boot)
• API Development (RESTful APIs, OpenAPI/Swagger)
• Any Database
• CI/CD Pipelines (Jenkins, GitLab CI/CD) 
• Cloud Platforms (Any)
• Unix
• Testing Frameworks (JUnit, TestNG, Mockito, JBehave)

Good to have Skills:

• Messaging & Integration (Kafka, REST)
• Azure Open AI, RAG-based Architecture, AI Agents, Agentic AI, Spring Integration
• Monitoring & Logging (Prometheus, Splunk)
• Security & Authentication (OAuth2, JWT, Spring Security)

Qualification:

• Bachelor's or Master’s degrees in Computer Science, Computer Engineering, or a related technical discipline.
• Ability to work independently and to adapt to a fast-changing environment.
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

Note: Banking Project is required

Key Responsibilities 

Develop and deploy scalable AI-powered applications using the Python stack. 

Leverage cutting-edge AI/ML technologies such as LangChain, LangGraph, AutoGen, Phidata, CrewAI Hugging Face, OpenAI APIs, PyTorch, TensorFlow, and other advanced frameworks to build innovative AI applications. Write clean, efficient, and well-documented code adhering to best practices. 

Build and manage robust APIs for integrating AI solutions into applications. 

Research and experiment with emerging technologies to discover new AI-driven use cases. 

Deploy and manage AI solutions in cloud environments (AWS, Azure, GCP), ensuring security, scalability, and performance. 

Collaborate with product managers, engineers, and UX/UI designers to define AI application requirements and align them with business objectives. 

Apply MLOps principles to streamline AI model deployment, monitoring, and optimization. 

Solve complex problems using foundational knowledge of generative AI, machine learning, and data processing techniques. 

Contribute to continuous improvement of development processes and practices. 

Resolve production issues by conducting effective troubleshooting and root cause analysis (RCA) within SLAs. Work with operations teams to support product deployment and issue resolution. 

Requirements 

Educational Background 

Bachelor’s or Master’s degree in Computer Science or related fields with a strong academic track record. Experience 

Technical Skills: 

3+ years of hands-on experience in building and deploying AI applications on Python stack. Strong knowledge of Python and related frameworks. 

Good knowledge of few of the AI/ML frameworks and agentic frameworks and platforms like LangChain, LangGraph, AutoGen, Hugging Face, CrewAI, OpenAI APIs, PyTorch, and TensorFlow etc. 

Experience with AI/ML workflows, including data preparation, model deployment, and optimization. Proficiency in building and consuming RESTful APIs for connecting AI models with web applications. Knowledge of MLOps tools and practices, including model lifecycle management, CI/CD for AI, and model monitoring.

Familiarity with cloud platforms like AWS, Azure, or Google Cloud, including containerization (Docker) and orchestration (Kubernetes). 

Experience with CI/CD pipelines, version control (Git), and automation frameworks. Strong understanding of algorithms, AI/ML fundamentals, and data preprocessing techniques. 

Soft Skills: 

Passion for exploring, experimenting and implementing emerging AI technologies. Self-starter who can independently and collaboratively in a fast-paced environment. Excellent problem-solving and analytical abilities to tackle complex challenges. 

Effective communication skills to explain AI concepts and strategies to stakeholders. 

We're hiring an experienced SAP IBP Consultant with 6+ years of expertise in Demand and Supply Planning. The ideal candidate should have strong skills in key figure modeling, time series planning, and integration with S/4HANA or ECC. Prior experience with planning operators, forecast models, and Excel Add-in is required.

We are looking to hire an experienced Sr. Angular Developer to join our dynamic team. As a lead developer, you will be responsible for creating a top-level coding base using Angular best practices. To ensure success as an angular developer, you should have extensive knowledge of theoretical software engineering, be proficient in TypeScript, JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

Requirements:

1. Bachelor’s degree in computer science, computer engineering, or similar
2. Previous work Experience 2+ years as an Angular developer.
3. Proficient in CSS, HTML, and writing cross-browser compatible code
4. Experience using JavaScript & TypeScript building tools like Gulp or Grunt.
5. Knowledge of JavaScript MV-VM/MVC frameworks including Angluar.JS / React.
6. Excellent project management skills.

Responsibilities:

1. Designing and developing user interfaces using Angular best practices.
2. Adapting interface for modern internet applications using the latest front-end technologies.
3. Writing TypeScript, JavaScript, CSS, and HTML.
4. Developing product analysis tasks.
5. Making complex technical and design decisions for Angular.JS projects.
6. Developing application codes in Angular, Node.js, and Rest Web Services.
7. Conducting performance tests.
8. Consulting with the design team.
9. Ensuring high performance of applications and providing support.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

• Bachelor’s Degree in Computer Science or equivalent
• 8-12 years’ of industry experience in programming web applications, mobile and/or large scale enterprise products
• Deep knowledge of C#, ASP, .NET, MVC, .Net core
• Deep knowledge and extensive experience working on Ruby or React and JavaScript, as required
• Experience with XML, ADO/ADO.NET, LINQ, AJAX, IIS
• Extended experience with SQL, relational and non-relational databases
• Experience in TFS and Visual Studio
• Hands on experience with SDLC and programming design patterns
• Experience with Agile methodology
• Skillful at reviewing new feature impact on an application and recognizing potential risks
• Uses time effectively and efficiently
• Quickly learns new technologies
• Detailed oriented, professional and possesses a positive work attitude
• Communicate professionally both verbally and in writing
• Effective time management skills
• Knowledge on UI technologies will be plus

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes, investigating problem areas, following the software development lifecycle.
• Conducts systems analysis and makes recommendations to improve the system to achieve an outcome.
• Promotes internal best practices and coding conventions to write and execute tests for your own code, including creating comprehensive unit tests.
• Contributes to Technical Requirements Documents.
• Requests constructive feedback for designs early in the process.
• Communicates successfully with large teams and many stakeholders.
• Provides mentorship for Software Engineers and participates in interview panels to hire new Software Engineers.
• Assists in removing obstacles for the team to yield successful sprints.
• Performs peer code reviews to ensure quality of the codebase.
• Ability to decompose and delegate work to junior engineers.
• Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.
• Works effectively with multiple projects and features.
• All other duties as assigned.