Collection Strategy Manager

Reporting To: Director / Business Head

Experience Required: 6+ years in core corporate event operations, including pan-India execution

Job Overview:

Seeking a highly experienced and detail-oriented Senior Operations Manager to lead the planning and seamless execution of corporate events across India. The role involves managing end-to-end event operations—from client brief to on-ground execution—for multi-location, large-scale corporate events. The individual will ensure timely, budget-friendly, and high-quality delivery of all operational elements.

Key Responsibilities:

1. Event Strategy & Execution

• Lead operations for formats like conferences, product launches, MICE, town halls, exhibitions, dealer meets, and employee engagement events
• Convert client briefs into structured execution plans with timelines and deliverables
• Create and manage project plans, logistics trackers, and checklists

2. Pan-India Project Handling

• Independently manage events across multiple states and cities
• Build and maintain a strong vendor and logistics network
• Conduct site visits, venue recces, and manage on-ground execution when needed

3. Vendor & Production Management

• Identify and onboard vendors for AV, fabrication, manpower, licensing, branding, etc.
• Negotiate pricing and manage quality, timelines, and regulatory compliance

4. Team Leadership & Internal Coordination

• Lead and mentor operations executives and on-ground managers
• Collaborate with internal teams including creative, design, accounts, and servicing

5. Client Communication

• Work closely with client servicing and handle operational discussions with clients
• Manage real-time problem-solving during events and ensure smooth client experience

6. Budget Control & Documentation

• Prepare cost sheets and vendor payment plans
• Ensure cost optimization without compromising quality
• Handle contracts, invoicing, and post-event reporting/documentation

Required Skills & Competencies:

• Minimum 6 years of corporate event operations experience
• Strong exposure to pan-India event execution
• Deep knowledge of production, AV, fabrication, logistics, and venue operations
• Proven multitasking, budgeting, and time management skills
• Team leadership, vendor/stakeholder management
• Strong communication, negotiation, and crisis-handling ability

Preferred Qualifications:

• Bachelor’s or Master’s in Event Management, Mass Communication, Hospitality, or similar
• PMP or other project management certification (optional)
• Prior experience in BTL/experiential marketing agencies working with corporate clients (FMCG, Pharma, IT, BFSI, etc.)

Responsibilities:

• Analyze and understand business requirements and translate them into efficient, scalable business logic.

• Develop, test, and maintain software that meets new requirements and integrates well with existing systems.

• Troubleshoot and debug software issues and provide solutions.

• Collaborate with cross-functional teams to deliver high-quality products, including product managers, designers, and developers.

• Write clean, maintainable, and efficient code.

• Participate in code reviews and provide constructive feedback to peers.

• Communicate effectively with team members and stakeholders to understand requirements and provide updates.

Required Skills:

• Strong problem-solving skills with the ability to analyze complex issues and provide solutions.

• Ability to quickly understand new problem statements and translate them into functional business logic.

• Proficiency in at least one programming language such as Java, Node.js, or C/C++.

• Strong understanding of software development life cycle (SDLC).

• Excellent communication skills, both verbal and written.

• Team player with the ability to collaborate effectively with different teams.

Preferred Qualifications:

• Experience with Java, Golang, or Rust is a plus.

• Familiarity with cloud platforms, microservices architecture, and API development.

• Prior experience working in an agile environment.

• Strong debugging and optimization skills.

Educational Qualifications:

• Bachelor's degree in Computer Science, Engineering, related field, or equivalent work experience.

DevOps & Automation:

• Experience in CI/CD tools like Azure DevOps, YAML, Git, and GitHub. Capable of automating build, test, and deployment processes to streamline application delivery.
• Hands-on experience with Infrastructure as Code (IaC) tools such as Bicep (preferred), Terraform, Ansible, and ARM Templates.

Cloud Services & Architecture:

• Experience in Azure Cloud services, including Web Apps, AKS, Application Gateway, APIM, and Logic Apps.
• Good understanding of cloud design patterns, security best practices, and cost optimization strategies.

Scripting & Automation:

• Experience in developing and maintaining automation scripts using PowerShell to manage, monitor, and support applications.
• Familiar with Azure CLI, REST APIs, and automating workflows using Azure DevOps Pipelines.

Data Integration & ADF:

• Working knowledge or basic hands-on experience with Azure Data Factory (ADF), focusing on developing and managing data pipelines and workflows.
• Knowledge of data integration practices, including ETL/ELT processes and data transformations.

Application Management & Monitoring:

• Ability to provide comprehensive support for both new and legacy applications.
• Proficient in managing and monitoring application performance using tools like Azure Monitor, Log Analytics, and Application Insights.
• Understanding of application security principles and best practices.

Database Skills:

• Basic experience of SQL and Azure SQL, including database backups, restores, and application data management.

Requirement & Job Description

Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.

Desired skills & Experience :

Should be a graduate

Should possess Graduation in German Language (Level C2)

If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage

Should have flair for customer service , Excellent upselling skills

Should be comfortable with Rotational shifts/Offs

Job Description

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships, and booking flight tickets.

Job Requirements

Proven 1-year experience in sales, preferably in an international outbound calling/ Sales environment.

Benefits

• Paid Training
• IATA Certificate
• Cab Facility
• Incentives

• Leveraging customer insights to anticipate needs and obstacles within the path to purchase and designing strategies to target the obstacles and share knowledge with key stakeholders
• Interpreting the user journey to better understand and improve the customer experience (through digital engagements) and touch points that move consumers down the funnel to increase conversions
• Resolving gaps in the total customer experience to optimize the experience
• Facilitating the buying journey for products and/or services by understanding the key benefits of the offers
• Developing illustrations, logos and other designs
• Using the appropriate colours and layouts for each graphic
• Working closely with the marketing and production team to produce final design
• Amending designs after feedback
• Ensuring final graphics and layouts are visually appealing and on-brand

Desired Candidate Profile

• Proven graphic designing experience of 3-7 years
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Premier Photoshop)
• Good at developing illustrations, logos, and other designs
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines

As a Mid Level Front-End Developer, you will:

Create well-designed, documented, and tested front end solutions using modern JavaScript frameworks, such as React and Redux, CSS-in-JS, Styled Components, etc.

Collaborate with clients, project managers, UX designers, and other developers to gain a thorough understanding of project requirements within agreed-upon scope and architecture designs

Translate wireframes into fully functional user interfaces and proactively address edge case scenarios

Collaborate with back-end developers to design REST APIs and request/response schemas

Perform code reviews with constructive feedback

Promote clean code, best practices, and consistent design patterns across the team

Write infrastructure as code and automated deployment scripts for customer delivery

Provide development estimates from granular tasks to comprehensive projects/applications

Lead and present technical discussions to clients, including knowledge transfers

Take on additional responsibilities over time and become a key contributor for scaling team size

• Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager and advance level troubleshooting to make project cut-overs successful.
• Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• Works with the customer on recurring alarms that trigger in the PBX and provides plan of action to isolate the defect in PBX/Network - Problem Management
• Session Manager/System Manager (SIP server) administration and routing configuration
• Session Border Controller administration and configuration
• Session Border Controller to Session Manager Routing configuration
• Works with the onsite system technician as required during test and turn-up of phones, application servers, and adjuncts
• Works with Service Provider for circuit turn-up activities and other issues associated with the maintenance activity
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• SIP Link restoration and troubleshooting that require set up and analysis of SIP traces
• Troubleshooting Call flow Routing and Adaptation between SIP Server and Session Border Controller
• Troubleshooting Voice quality issues (Static, Jitter, Robotic voice, Latency) over WAN using Sniffer and Network traces

As Java Developer at BRIDGEi2i, you will participate in design, development and implementation of architectural deliverables of custom projects and products of BRIDGEi2i in Business Intelligence Applications. The role includes working closely with lead, testers, customers, project managers, designers. 

You are expected to develop prototypes of the system design and work with lead, frontend developers, testers and project managers as appropriate throughout development cycle. You may work on multiple projects and products. You will contribute as a fully seasoned/proficient technical resource; providing tech knowledge and capabilities as team member and individual contributor.

Requirements:

• 4+ years of experience in core Java/J2EE
• Strong knowledge of one of the web application framework such as Spring 4, Hibernate
• Good knowledge of relation database, SQL and ORM 
• Possess good knowledge of object-oriented design and data structure
• Knowledge of web services (Restful) is preferred
• Knowledge of UI frameworks is an added advantage (AngularJS 2.0/4.0, Java script, HTML, CSS, JQuery, React JS) 
• Curiosity and attention to detail 
• Adaptable to changing technology and restrictions, design challenges, deadlines, and project requirements 

Experience

• Should have 4+ Years of experience in Software Development.