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Support Engineer

The Support Engineer will be responsible for providing technical support for the Risk Management System (RMS) product, ensuring that both internal and external users can resolve issues quickly and efficiently. This role involves troubleshooting technical problems, providing solutions, and collaborating with engineering and QA teams to enhance the product. Additionally, the Support Engineer will assist with user training, monitor system performance, and contribute to continuous product improvement. 

Roles and Responsibilities

• Act as the first point of contact for users experiencing issues with the RMS platform, both internally and externally. 
• Troubleshoot and resolve product-related issues, ensuring minimal disruption to users. 
• Collaborate with product and engineering teams to identify and resolve recurring technical problems and escalate more complex issues. 
• Document support tickets, ensuring detailed tracking of issues, resolutions, and feedback. 
• Provide training and guidance to users on how to effectively use the RMS system.
• Ensure customer satisfaction by providing timely and effective solutions to any issues faced by users. 
• Assist in the preparation of knowledge base articles, user documentation, and FAQs to empower users to resolve minor issues independently.
• Respond to user queries in a friendly and professional manner, ensuring clear communication. 
• Proactively follow up with customers to ensure issues are resolved to their satisfaction.

Required Skills

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. 
• Prior experience in software support preferably in a fintech or financial services environment. 
• Experience with troubleshooting software and hardware issues in a production environment.
• Hands-on experience with common support/ticketing tools (e.g., JIRA, Bugzilla, Selenium, Postman, etc.).
• Ability to manage multiple priorities and deliverables in a fast-paced environment.
• Familiarity with databases like SQL.

Position: Team Lead – Data Engineering

Client: NucleusTeq

We are looking for an experienced Team Lead / Architect – Data Engineer to design, architect, and lead scalable cloud-based data platforms.

Key Responsibilities:

·     Design and architect scalable, high-performance data solutions.

·     Lead and mentor a team of data engineers.

·     Build and optimize large-scale data pipelines.

·     Drive architectural decisions and technical strategy.

·     Ensure data quality, governance, and security best practices.

·     Collaborate with cross-functional teams for end-to-end delivery.

Required Skills:

·     Strong hands-on experience in Java & Python.

·     Strong expertise in SQL and Big Data technologies.

·     Hands-on experience with Google Cloud Platform (GCP).

·     Experience with Apache Airflow for workflow orchestration.

·     Strong understanding of distributed systems and data architecture.

·     Experience in CI/CD pipelines (mandatory).

·     Experience in data warehousing and ETL processes.

·     Excellent leadership and stakeholder management skills.

Good to Have:

·     Experience with Dataflow (Apache Beam).

·     Experience designing enterprise-level data platforms.

·     Exposure to DevOps best practices.

Visionyle is Hiring Assistant Manager - Financial Controls

Job Details

Job Title : Assistant Manager - Financial Controls

Job Location : Hybrid @ Mumbai

Payroll firm : VisionyleSolutions ( www.visioyle.com)

Client Firm :UK based

Job Type: FTE

Job Description:

• Bachelor's degree in Commerce and CA is mandatory
• 3 to 5 years experience in identifying risk and developing / testing internal controls
• Understanding of risk and controls methodology, including current best practice
• An understanding of Sox compliance / Internal Financial Control Framework would be desirable
• Good project management skills
• Proactive in identifying and resolving problems
• Excellent verbal and written communication skills

We are seeking a driven and reliable IT Solutions Sales Executive to support the growth of our IT hardware and software business. This role involves identifying new sales opportunities, engaging prospective customers, closing deals, and nurturing long-term client relationships. The ideal candidate is confident in outbound sales activities and skilled at presenting technology solutions through calls, emails, and meetings.

You will play a key role in achieving revenue targets and contributing to the company’s sustained business expansion.

Key Responsibilities:

• Conduct market research to identify potential customers, business opportunities, and sales prospects.
• Generate new leads through cold calling, networking, referrals, and social media platforms.
• Schedule and conduct meetings with prospective clients to understand their requirements and challenges.
• Present IT hardware and software solutions effectively, highlighting value and benefits.
• Negotiate pricing, close sales deals, and professionally address objections or customer concerns.
• Work closely with internal teams to improve sales performance and customer outcomes.
• Collect customer and prospect feedback and share insights with internal stakeholders for continuous improvement.

Requirements:

• Proven experience as a Sales Executive or in a similar sales-focused role.
• Good command of English with strong communication and interpersonal skills.
• Sound knowledge of sales, marketing, and negotiation techniques; experience in IT hardware/software sales is an advantage.
• Quick learner with a strong passion for sales and technology.
• Self-motivated, target-driven, and able to work independently.
• Confident in delivering engaging product and solution presentations.

Benefits:

• Strong career growth and continuous learning opportunities
• Supportive team environment with a positive and engaging work culture
• Performance-based incentives and bonuses as per company policy

Hi

Greeting From MNR

Urgent opening for Product Manager

Location – Mumbai (WFO)

Position Overview:

Product Manager, who reports and directly works with the VP Operations and manages end to end product life cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the development team to deliver winning products in line with organization’s core values and ethics.

Primary Responsibilities:

• Automate workflows for Caregivers and Patients.
• Gathers, manages, and prioritizes business requirements..
• Works closely with Technology, Sales, Marketing, and support to ensure business case and customer satisfaction goals are met.
• Develops the business case for new products, improvements to existing products, and business ventures.
• Develops positioning for improving the app experience of gig workers
• Helps optimize conversion of leads from our own website.
• Contribute your expertise to product documentation, training materials and marketing collateral for each product offering.

Education and Experience:

Selection based on expertise and depth of domain in B2C sectors preferably startups which catering to target centric hyper-growth organizations. However prior experience of1-2years in Consumer Product Development/ Digital Consumer Product would be preferable.

We are looking for a Data Analyst that oversees organisational data analytics. This will require you to design and help implement the data analytics platform that will keep the organisation running. The team will be the go-to for all data needs for the app and we are looking for a self-starter who is hands on and yet able to abstract problems and anticipate data requirements.
This person should be very strong technical data analyst who can design and implement data systems on his own. Along with him, he also needs to be proficient in business reporting and should have keen interest in provided data needed for business.

Tools familiarity:  SQL, Python, Mix panel, Metabase, Google Analytics,  Clever Tap, App Analytics

Responsibilities

• Processes and frameworks for metrics, analytics, experimentation and user insights, lead the data analytics team
• Metrics alignment across teams to make them actionable and promote accountability
• Data based frameworks for assessing and strengthening Product Market Fit
• Identify viable growth strategies through data and experimentation
• Experimentation for product optimisation and understanding user behaviour
• Structured approach towards deriving user insights, answer questions using data
• This person needs to closely work with Technical and Business teams to get this implemented.

Skills

• 4 to 6 years at a relevant role in data analytics in a Product Oriented company
• Highly organised, technically sound & good at communication
• Ability to handle & build for cross functional data requirements / interactions with teams
• Great with Python, SQL
• Can build, mentor a team
• Knowledge of key business metrics like cohort, engagement cohort, LTV, ROAS, ROE

Eligibility

BTech or MTech in Computer Science/Engineering from a Tier1, Tier2 colleges

Good knowledge on Data Analytics, Data Visualization tools. A formal certification would be added advantage.

We are more interested in what you CAN DO than your location, education, or experience levels.

Send us your code samples / GitHub profile / published articles if applicable.

We are hiring for Designation: Career Development Executive / Officer-

Job Description: (70% inside sales & 30% virtual meetings)

· Achieving enrolment targets (End to End Sales).

· Lead generation through cold calling

. Identifying suspects and prospects

· Meeting & Counselling prospective working professionals for their career options.

· You will be selling executive MBA programs, financial courses, full time MBA programs or techno functional courses.

Experience - 1-3Years 

Location - Mumbai (Thane, Chembur, Goregaon)

Age - max 28 years 

Immindiate joiner 

Monday- Saturday (Sundays fixed off) Work timings – 10:00 a.m. to 7:00 p.m.

Key responsibility:

• Seasoned Bonita Developer/Architect.
• Experience implementing BonitaSoft as the business process management tool for the client.
• Strong UI knowledge in Angular JS, Jquery
• Strong knowledge of BPMN 2.0 concepts
• Hands on experience using Bonita’s different platforms components such as:

1.              Bonita Studio
                Bonita BPM Engine
                Bonita Portal
                Bonita UI Designer

Levelup11 is a Fantasy Gaming Startup, which aims to entertain the people not with Cricket, Football, Kabaddi but Horse Racing . Levelup11's vision is to make accessible the elite game of Horse Racing to masses of tier 2 and tier 3 users

We are growing and looking to expand our team in backend, frontend , UI/UX.

We are looking for dynamic folks for our Frontend development, who are passionate to work in Game Tech Startup

Frontend Developer:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.