Senior Pega developer

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Position: Admin (Overall) Incharge (Plywood/ Laminates)

Location: Bhiwadi, Rajasthan

Experience: 5-15 year

Salary: 30-40k

Industry: Plywood/Laminates

Qualification: Graduate

Shift time: 10 AM to 8 PM

Roles & Responsibilities -

·        Manage administrative functioning of the factory and ensure that all departments are fully functional

·        Maintain attendance reports of staff, contract labors, supervisors, etc; and thereafter prepare payroll

·        Act as an overall representative of the management in overseeing administration and other

activities such as purchase, store, maintenance, and miscellaneous works

·        Daily reporting directly to the director with on ground activities of different departments

·        Coordinate with different heads such as production manager, dispatch manager, store incharge, purchase incharge, accounts manager and create synergy to achieve the desired goals set by the management

·        Act as an on-ground lead on various process improvement projects initiated by the management

·        Assist the management in hiring of personnel

·        List of works may include (but not limited to) : ensuring all set protocols/procedures are followed by all, reduce leakages and wastages, taking manpower reporting from labour contractor, assist in factory work such as order processing, dispatch, store, purchase, infrastructure completion, etc.

Experience - 

The Candidate should:

·        Be 35+ years of age and have prior experience of 5-8 yrs in dealing with top management

·        Should have knowledge of basic accounting, billing, etc.

·        Be comfortable with managing manual reports and planning

·        Most importantly be trustworthy and dependable

Mail updated resume with current salary:

Email- jobs[at]glansolutions[dot]com

Satish: 88 51 O 18162

JD for Sales Executive 

About SynergyLabs

Synergy Labs is a Gurgaon-based specialized artificial intelligence solution provider focusing on smart policing solutions using computer vision. Synergy Labs has delivered custom-made machine learning solutions tailored to business needs and requirements in various industries, systematically designed by applying MIT's approach to design thinking in order to deliver a scalable product that exceeds customer expectations. Our team of 20+ AI researchers and developers use the latest technologies, frameworks & hi-tech methodologies to offer impeccable and quality services globally.

We help our clients worldwide to deliver their vision to their numerous customers effortlessly. Our services & solutions are designed for large-scale businesses as well as start-ups.

Job brief

We are looking for an enthusiastic marketing executive to join our marketing/Sales department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing executive, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.

It will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities

● Collect quantitative and qualitative data from marketing research

● Perform market analysis and research on the competition

● Call the client and check the requirements

● Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors.

● Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

● Submits orders by referring to price lists and product literature.

● Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

● Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

● Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

● Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

● Provides historical records by maintaining records on customer sales.

● Contributes to team effort by accomplishing related results as needed.

● Manage and update company database and customer relationship management systems (CRM)

Requirements

● Strong desire to learn along with professional drive

● Solid understanding of different marketing techniques

● Excellent verbal and written communication skills

● Excellent knowledge of MS Office

● Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics)

● Passion for the marketing industry and its best practices

● Current enrollment in a related BS or Masters degree

Role: Career Counsellors / Inside Sales Managers

Location: Mumbai (Lower Parel / Thane)

Who are we?

We are a learner-centric global EdTech company that transforms people's passion into profession through new-age, future-ready and industry-relevant education. We equip learners with cutting-edge skills and qualifications so they can #StayRelevant in a transforming global landscape.

Who are we looking for?

A Career Counsellor who can join our young and vibrant team. If you are someone who has the gift of the gab and wants to transform the higher education sector, we would love to hear from you. As part of our team, you will be in the forefront of transformative initiatives in higher education and a valuable resource who will directly contribute to and benefit from our growth.

Roles and Responsibilities:

● Connect daily with 80-100 working professionals on calls. Accordingly, generate and track leads via CRM databases. (Minimum 120 minutes of talktime.)

● Understand each student's area of interest, build rapport and identify avenues of upskilling.

● Provide comprehensive information about available programs to students via phone calls, emails, WhatsApp, etc.

● Diligently complete daily tasks and achieve weekly/monthly targets.

Qualifications:

● Excellent communication skills and the ability to steer conversations.

● Bachelor's degree in any discipline.

● Candidates from the Education, Insurance, EdTech, BPO, KPO and BFSI sectors will be given preference.

● Freshers can also apply.

Only candidates from Mumbai are eligible to apply.

Requirements:

● Age: 18 - 30 years

● Job Timings - 10.00 am - 7.30 pm (Monday - Saturday)

Candidate must have his / her own laptop.

Yangpoo Executive Education provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as per Indian laws.

Looking for Java Developers with hands on experience in 

Core Java – Java 8, Multithreading

Spring

Spring Boot

Microservices

Web Services(REST/SOAP)

Nice to have MQ or Kafka experience

• Manage high-level architecture and design data flows in the Android and iOS app in (Dart, Flutter framework)
• Add new features and automate functionalities in backend hosted on Firebase (Typescript, ReactJS framework)
• Setup Marketing and Analytics tools in the app to get relevant daily usage insights and target users in different campaigns. (3rd party tools, Mixpanel)
• Experiment with the live data stream from wearable IoT devices to generate insights using ML models in production.
• Deploying ML models in production to be used inside the app community section.

• Experience: 2+ year of software development experience

• Tinkerer - We are a team of builders and love to get our hands dirty on new ideas and technologies. If you love to spend your time working on side-projects, you’ll fit right in.
• Problem Solver - Software development could involve a constant stream of challenges. Confidence and skill to navigate through them is an essential skill to possess.
• Team Player - At iMumz, we believe in building in a strong and small A-Team. A drive to work and contribute towards the team’s overall success and progress is desired.
• Proactive Learner - Technologies change. Frameworks get disrupted every day. Adaptability and desire to stretch to be a constant learner is highly appreciated.

• Be a part of India’s fastest-growing platform for maternal health and get hands-on experience in the growth journey of a digital product.
• Get hands-on experience of building a product for 100,000+ and growing community
• Work on building the core offerings directly with the founders.
• Freedom to work from anywhere till the work gets done.

• Designs and codes features for the Android application as per the specifications provided by Product and Design teams.
• Write unit tests for all features.
• Ships feature fast moving agile sprints.
• Works closely with API, Product Design and Product Management teams to brainstorm and chalk out details of features.