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About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Roles & Responsibilities

1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.

2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.

3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.

4. Maintains performance script repository.

5. Writing test scripts of various test phases like integration, regression, system.

6. Analyzing users stories / Use cases / requirements for validity and feasibility.

7. Interact with SMEs & Business to gather PT/PE requirements.

8. Identifying tools and techniques to improve testing quality and efficiency.

9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.

10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.

11. Design and create benchmark scenarios and prepare performance benchmark documents.

12. Prepare test summary reports for management review.

13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.

Seniority Level - Entry level

Industry - Information Technology & Services

Employment Type - Full-time

Job Functions - Product Development

Employment Type - Full-time

Responsibilities

• Build and enhance backend features as part of the tech team.
• Take ownership of features end-to-end in a fast-paced product/startup environment.
• Collaborate with managers, designers, and engineers to deliver user-facing functionality.
• Design and implement scalable REST APIs and supporting backend systems.
• Write clean, reusable, well-tested code and contribute to internal libraries.
• Participate in requirement discussions and translate business needs into technical tasks.
• Support the technical roadmap through architectural input and continuous improvement.

Requirements

• Experience: 4 - 5 years.
• Strong understanding of Algorithms, Data Structures, and OOP principles.
• Integrate with third-party systems (payment/SMS APIs, mapping services, etc. ).
• Proficiency in Python and experience with at least one framework (Flask / Django / FastAPI).
• Hands-on experience with design patterns, debugging, and unit testing (pytest/unittest).
• Working knowledge of relational or NoSQL databases and ORMs (SQLAlchemy / Django ORM).
• Familiarity with asynchronous programming (async/await, FastAPI async).
• Experience with caching mechanisms (Redis).
• Ability to perform code reviews and maintain code quality.
• Exposure to cloud platforms (AWS/Azure/GCP) and containerization (Docker).
• Experience with CI/CD pipelines.
• Basic understanding of message brokers (RabbitMQ / Kafka / Redis streams).

We are seeking a skilled Cloud Data Engineer who has experience with cloud data platforms like AWS or Azure and especially Snowflake and dbt to join our dynamic team. As a consultant, you will be responsible for developing new data platforms and create the data processes. You will collaborate with cross-functional teams to design, develop, and deploy high-quality frontend solutions. 

Responsibilities:

Customer consulting: You develop data-driven products in the Snowflake Cloud and connect data & analytics with specialist departments. You develop ELT processes using dbt (data build tool) 

Specifying requirements: You develop concrete requirements for future-proof cloud data architectures.

Develop data routes: You design scalable and powerful data management processes.

Analyze data: You derive sound findings from data sets and present them in an understandable way.

Requirements:

Requirements management and project experience: You successfully implement cloud-based data & analytics projects.

Data architectures: You are proficient in DWH/data lake concepts and modeling with Data Vault 2.0.

Cloud expertise: You have extensive knowledge of Snowflake, dbt and other cloud technologies (e.g. MS Azure, AWS, GCP).

SQL know-how: You have a sound and solid knowledge of SQL.

Data management: You are familiar with topics such as master data management and data quality.

Bachelor's degree in computer science, or a related field.

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Cloud Data Engineering, AWS, Azure, Snowflake, dbt, ELT processes, Data-driven consulting, Cloud data architectures, Scalable data management, Data analysis, Requirements management, Data warehousing, Data lake, Data Vault 2.0, SQL, Master data management, Data quality, GCP, Strong communication, Collaboration.

We like to keep our job descriptions super simple, so please spend 3 minutes reading this.

Details about the job. You will ...

• Work very closely with the Head of Engineering and the CEO directly
• Own major parts of our tech stack (Node.js/React.js) and your job will be focused primarily on backend (Node/SQL/MQs etc.), but with some front-end JS work (React) as needed
• Design, code, and deliver top-quality software that performs beautifully at scale
• Take ownership for your job and treat it like it is your baby
• This job is based in Chennai (NOT Remote). But we have a lot of flexibility for when life situations require you to work from home
• We are only a 40 person company (by choice) - so you will get amazing ownership!

A Bit About You.

• Really strong in Javascript especially in Node.js with at least 5 years of experience - if you are genuinely not super strong, please do not apply as you will find our interviews challenging and it might be a waste of your time
• Also has React.js experience so that you can support the front-end work as needed
• A strong Engineer who LIKES building software - not just someone who knows the frameworks and can code
• We don't care about college degrees or if you are self taught - we only care that you're exceptional in your work and can be professional
• Must have strong communication skills
• Must be organized, and deliver their own work within deadlines, professionally
• Strong sense of ownership and take pride in your work.

What Will We Do For You?

• Office next to the beach
• "Sports team with a heart" mentality. Even though we work hard, we take care of our people.
• Free breakfast and snacks every day
• Non-hierarchical work environment
• Macbook Pro, free swag etc. of course!
• Huge potential for career growth - the limiting factor will be just your commitment and ambition.

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

Roles and Responsibilities:

• Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
• Establish, grow, and maintain commercial ties with travel agents—both current and potential—in the designated territory to attract new partners for our services.
• Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
• Align sales activities with tele-sales team, product, marketing, and customer success team.
• Build in-depth understand of our products and give demos or solve product queries to convert agents.
• Attend road shows, trade fairs and other travel industry events.
• Maintain and analyse data.
• Stay updated on industry insights and opportunities for strategic planning and growth.

Experience and Skills you MUST have:

• At least 4 years sales experience in the travel industry
• Excellent communication and interpersonal skills
• Ability to build relationships
• Prior experience in acquiring travel agents or in visas or insurance is a big plus
• Proficient with using CRMs and google sheets
• Ability to handle pressure

What are we looking for:

● Good problem solving skills.

● Strong knowledge of CS fundamentals, data structures.

● Experience working in software development with one or more of the following programming languages: Java, Go, Scala, Python, C/C++.

● Strong understanding of relational and non-relational databases (MySql, Postgresql, MongoDB, Cassandra).

● Experience in working with distributed caching (Memcached, Redis, or comparable technology).

Experience in working with distributed messaging technologies like RabbitMQ, Kafka etc.

● Ability to design and implement low latency RESTful services.

● Experience with microservices and web application/services development. 

• Candidate Should have 5+ Years Of Experience in Core Java
• You will need strong development skills to work on and improve our Scala-based services, and be able to work together with senior teammates to create appropriate architectural design and ensure all aspects are appropriate to meet the business need.
• Excellent Functional Design and Functional Programming skills (more than 2 years of business experience in Scala and Java projects, respectively)
• Core skills in key supporting technologies and/or frameworks such as Play (AKKA) / Lagom
• Proven experience working in teams in the successful delivery of complex, performant and high quality products
• Excellent spoken and written communication skills
• Experience of SaaS (Software as a Service) environments
• Exposure to RESTful web APIs and a service oriented architecture
• Experience in Linux environments, Shell scripting etc
• Working with XML and JSON including parsing, asserting / matching and extracting
• Experience with Continuous Integration environments and build tools, including Terraform, Jenkins, Maven, Gradle and Ant
• Experience with messaging systems such as Apache Kafka, Amazon Kinesis, Amazon SQS and Rabbit MQ
• Experience working on Live platform SDKs such as Twilio, AWS Elemental

Position : Wordpress Developer

Work Location : Chennai

Work Experience : 4 to 7 Years

Job requirement:

• To create, improve, and maintain our custom developed Wordpress applications and Wordpress websites.
• Making highly customized websites with own developed themes and plugins.
• To understand design guidelines and develop accordingly with pixel perfect accuracy, by integrating HTML/CSS responsive designs as a Wordpress theme.
• To improve performance of the website loading time.
• Should have experience in Ecommerce
• Should have experience in developing media site

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.

- Create scalable processes and definitive scope around implementation services

- Implement systematic processes for tracking and reporting on the implementation status

- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output

- Direct the activities of the implementation team to meet client needs and create successful partnerships

- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards

- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.

- Own execution of the roll-out within the allotted implementation timeframe

- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase

- Provide support to Account Executives & Sales Engineers during the Sales cycle

- Ability to speak knowledgeably on all technical integration options available within an implementation

- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed

- Monitor the progress of each account at a deeper level

- Ensure all metrics are accurate and up-to-date

- Advocate customer needs/issues cross-departmentally

- Understand and manage escalations efficiently and appropriately

- First point of contact for all inquiries on project status from executive leadership

- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed

- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company

- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports

- Bachelor's degree;

- Previous experience as a Manager, Implementation for enterprise software

- Proven track record of successful implementation with enterprise clients

- Highly developed project management skills

- Ability to influence and guide clients through complex implementations

- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team

- Demonstrated presentation and client-facing skills

- Superior presentation skills; experience with presenting to C-level Executives

- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners

- Analytical skills to determine root causes and develop solutions

- Understanding of sales, marketing, client relations roles, and their interdependence

- Demonstrated ability to adapt to a fast-paced and changing the technical environment

- Self-starter seeks out challenges

- Flexible