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About Klenty
Klenty is a Software Product company operating in the Sales Engagement category.
One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.
Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.
With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force
Join us in building the future of sales engagement software
Roles & Responsibilities
1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.
2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.
3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.
4. Maintains performance script repository.
5. Writing test scripts of various test phases like integration, regression, system.
6. Analyzing users stories / Use cases / requirements for validity and feasibility.
7. Interact with SMEs & Business to gather PT/PE requirements.
8. Identifying tools and techniques to improve testing quality and efficiency.
9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.
10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.
11. Design and create benchmark scenarios and prepare performance benchmark documents.
12. Prepare test summary reports for management review.
13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.
Seniority Level - Entry level
Industry - Information Technology & Services
Employment Type - Full-time
Job Functions - Product Development
Employment Type - Full-time
Automation Testers
Looking for Automation Testing experts, with at least 5 years for experience in Automation Testing with strong experience in Selenium, Java and SOAP UI.
• Experience: 5–12 Years
• Locations: Chennai, Bangalore, Trivandrum, Cochin
• Notice Period: Immediate to <30 days
Experience:
· 5+ years in Selenium automation tool with Java is must with good communication skills
· Knowledge and hands on in Automation Framework definition and creation
· Identifying the test cases that are candidates for Automation
· Automation Test scripting using Selenium & TestNG
· Automation Test Execution and Test Result Analysis
· Maintenance of test scripts
· Hands on experience in Selenium and debugging the selenium scripts
· Hand on experience in automating webservices using SoapUI
· Hands on experience in configuring CI tools like Jenkins or Maven, and ANT build tool
· Knowledge on API automation
· Hands on experience with estimation and project management
· Working on knowledge on Devops is added Advantange
Responsibilities include
· Identify and define the Automation test scenarios based on the requirements
· Automation test approach defining
· Good scripting knowledge in Java, TestNG
· Good knowledge about Webservices automation using SoapUI
· Designing automation test scripts
· Defect reporting and analysis
· Automation execution report preparation/recommendation
· Identify candidates for automation
· Involve in feasibility study conducting POC
· Maintenance of the scripts
· Participate in analysis, design, and new development of Appian based applications
· Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.
· Proficient with SQL queries and with accessing data present in DB tables and views
· Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart
services, integration services and web services
· Experience working with different Appian Object types, query rules, constant rules and expression
rules
Primary Responsibilities:
· Responsible for systems analysis for a designated set of applications
· Work closely with BA and System Architect & Delivery Manager. Own the accurate translation of
business requirements in the form of high-level design and system requirements specifications.
· Ensure sign-off of SRS and High-Level Design Specification
· Assist the PM in the estimation of effort to deliver the solution based on the SRS and the timelines.
· Liaise with Infra teams in the production of an infrastructure solution design and requirements as
and when the proposed solution involves infrastructure components
· Provide further clarity and detail to feasible options proposed by BA and help in selection of the
right option in consultation with the Design Authority.
· Work closely with the Application Development team (Tech Delivery Lead) and Testing teams (Test
Manager and Test Engineer) to ensure that the Low-level design, test plans and test cases are aligned to
the approved SRS.
· Participate in progress review meetings and review and sign-off deliverables produced by technical
delivery team and testing teams.
Qualifications
- B.Sc. (Computer Science), B.E
· Minimum 5 years of experience in Insurance domain
· At least 4 years of experience in Implementing BPM solutions using Appian 19.x or higher.
· Over 5 years in Implementing IT solutions using BPM or integration technologies.
· Experience in Scrum/Agile methodologies with Enterprise level application development projects
· Good understanding of database concepts and strong working knowledge any one of the major
databases e g Oracle SQL Server MySQL
Additional information
Skills Required
·
· Appian BPM application development and System Analysis
· 8-10 years of proven software System Analysis and design experience
· Ability to work on large and complex projects.
· Strong technical knowledge of existing Insurance/F&A application
· Excellent documentation, communication, and presentation skills
· Ability to understand business requirements, analyze and translate them into system
requirements
Customer Support Roles
1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi
2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.
3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.
Chat Process Roles
1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.
2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.
3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.
Key Skills
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment
- Patience and empathy when dealing with customer issues
- Strong product knowledge and understanding of company policies
VB Script
VB.6
VB Advanced Excel
Bangalore/Chennai/Hyderabad
Experience creating PowerPoint slide decks and along with that experience in automating the PowerPoint slide creation using excel VBA Formats extracted data based on expected report output with batching capability and multiple data formatting requirements Consolidate and combine extracted data from multiple resources using automated tools excel, VBA macro, SQL database, and/or from different system/tools/Database in one single database using SQL queries to standardize data structure
Professional Attributes :
Gathers and analyse report requirements from stakeholders Identify the processing tool Excel / SQL and provide a robust solution which can be easily leveraged or extended to other domains Building complex VBA scripts to automate Excel spreadsheet processes
Responsibilities
• Writing code to solve moderate to complex domain problems for various product and solution areas.
• Developing web application- Writing Unit test.
• Come up with designs and prototypes for pre-design and feasibility study activities
Requirements
• Expertise in JavaScript, JQuery and ASP.Net
• Hands-on experience working with Microsoft SQL Servers.
• Minimum one year of experience in React JS is a must
• Should be able to use Web API.
Job Description:
• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.
• Interact with senior stakeholders to elicit thought leadership ideas and create content based on the same.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.
Skills & Experience:
• Technical background is a real plus.
• Proven working experience in technical writing of software documentation.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Possesses excellent written skills in English to be able to communicate clearly and concisely with a keen eye for document design.
• Good working knowledge of MS Office applications.
• Self-starter and ability to work independently.
• Flexible/adaptable with ability to set and manage multiple priorities.
• Excellent written and oral communication skills.
• Experience : 2 to 5+ years of experience.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.
• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.
Key Responsibilities:
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Build and maintain business and technical documentation.
• Communicate information and ideas clearly, and concisely, in writing.
• Perform quality checks on other deliverables and ensure the quality of own work before publishing.
• Publish documentation in correspondence with established guidelines.
• Create User Journeys for TeleCMI Products.
Job Title: Android Developer
Experience: 2 yrs to 6 yrs
Notice Period: upto 15 days
Location: Chennai
Job Description :
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Strong knowledge of Android UI design principles, architectural patterns, and best practices
- Strong Knowledge in integrating Android apps with back-end applications through RESTful web services
- Experience with offline storage, threading, and performance tuning
- Experience in app release management and publishing
- Familiarity with cloud message APIs and push notifications using FCM
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries
- Ability to understand business requirements and translate them into technical documents
- Understanding of Google’s Android design principles and interface guidelines
Scope of Work:
- Understand the Requirement
- Create wireframes / UI
- App development & testing
- Release Management & Publishing apps
- Following Coding best practices
High Level JD:
* Experience in MVC, C#, http://asp.net/" target="_blank">ASP.NET, .NET Framework,Jquery, Javascript and HTML design.
* Experience with Elastic(Logstash, Elastic Search, Kibana )
* Strong understanding of Elasticsearch index configuration options.
* The elasticsearch work requires refactoring involving search engine understanding
* Database - Oracle, SQL Server
* Familiarity with architecture styles/APIs (REST)
* Understanding of Agile methodologies
* Excellent troubleshooting and communication skills
* Delivering a high-quality application
* Write clean, scalable code using .NET programming languages
* Revise, update, refactor and debug code
* Improve and support existing software



