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We're hiring a Tele-caller for Collection & Recovery in Bengaluru (Hebbal area). The role involves making outbound calls to customers with outstanding debts, negotiating repayment plans, and maintaining accurate records. Proficiency in English, Hindi, and local languages (e.g., Kannada) is required. Prior experience in collections/customer service is preferred. Strong communication and organizational skills are a must. Bachelor's degree required. CTC is based on previous experience.

Description

We are seeking a skilled and detail-oriented Software Developer to automate our internal workflows, develop tools for internal use that are used by our development team.

We follow the following practices: unit testing, continuous integration CI, continuous deployment CD, and DevOps.

We have codebases in go, java, python, vue js, bash and support the development team that develops C code.

You need to like challenges, explore new fields and find solutions for problems.

You will be responsible for coordinating, automating, and validating internal workflows and ensuring operational stability, and system reliability.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 2+ years in professional software development
• Solid understanding of software development patterns like SOLID, GoF or similar.
• Experience automating deployments for different kinds of applications.
• Strong understanding of Git version control, merge/rebase strategies, tagging.
• Familiarity with containerization (Docker) and deployment orchestration (e.g., docker compose).
• Solid scripting experience (bash, or similar).
• Understanding of observability, monitoring, and probing tooling (e.g., Prometheus, Grafana, blackbox exporter).

Preferred Skills

• Experience in SRE
• Proficiency in CI/CD tooling (e.g., GitHub Actions, Jenkins, GitLab).
• Familiarity with build tools like Make, CMake, or similar.
• Exposure to artifact management systems (e.g., aptly, Artifactory, Nexus).
• Experience deploying to Linux production systems with service uptime guarantees.

Responsibilities

• Develop new services that are needed by SRE, Field or Development Team by adopting unit testing, agile, clean code practices.
• Drive the CI/CD pipeline and maintain the workflows, using tools such as GitLab, Jenkins
• Deploy the services and implement and refine the automation for different environments.
• Operate: The services that the SRE Team developed.
• Automate release pipelines: Build and maintain CI/CD workflows using tools such as Jenkins and GitLab.
• Version control: Manage and enforce Git best practices, branching strategies (e.g., Git Flow), tagging, and release versioning.
• Collaboration: Work closely with developers, QA, and product teams to align on release timelines and feature readines
• Success Metrics
• Achieve >99% service up time with minimal rollbacks.
• Delivery in time, hold timelines.

Benefits

Enjoy a great environment, great people, and a great package

• Stock Appreciation Rights - Generous pre series-B stock options
• Generous Gratuity Plan - Long service compensation far exceeding Indian statutory requirements 
• Health Insurance - Premium health insurance for employee, spouse and children 
• Working Hours - Flexible working hours with sole focus on enabling a great work environment 
• Work Environment - Work with top industry experts in an environment that fosters co-operation, learning and developing skills 
• Make a Difference - We're here because we want to make an impact on the world - we hope you do too!

Why Join RtBrick

Enjoy the excitement of a start-up without the risk!

We're revolutionizing the Internet's backbone by using cutting-edge software development techniques. The internet and, more specifically, broadband networks are among the most world's most critical technologies, that billions of people rely on every day. Rtbrick is revolutionizing the way these networks are constructed, moving away from traditional monolithic routing systems to a more agile, disaggregated infrastructure and distributed edge network functions. This shift mirrors transformations seen in computing and cloud technologies, marking the most profound change in networking since the inception of IP technology. 

We're pioneering a cloud-native approach, harnessing the power of container-based software, microservices, a devops philosophy, and warehouse scale tools to drive innovation. 

And although RtBrick is a young innovative company, RtBrick stands on solid financial ground: we are already cash-flow positive, backed by major telco investors like Swisscom Ventures and T-Capital, and our solutions are actively deployed by Tier-1 telcos including Deutsche Telekom (Europe's largest carrier), Regional ISPs and City ISPs—with expanding operations across Europe, North America and Asia. 

Joining RtBrick offers you the unique thrill of a startup environment, coupled with the security that comes from working in a business with substantial market presence and significant revenue streams. 

We'd love you to come and join us so why don't you embrace the opportunity to be part of a team that's not just participating in the market but actively shaping the future of telecommunications worldwide

• Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
• Talent management: Permanent, contract, temporary and graduate trainees
• Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
• Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
• Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
• Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
• Other: Liability management and remediation tracking

The IT asset manager will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
• Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
• Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
• Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
• Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
• Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
• Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
• Provide access to technology asset data in support of essential activities required to support the effective running of the business.
• Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
• Managing the deployment and collection of devices and other hardware assets to the associates or offices.

The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:

• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with vendors during compliance audits
• Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges

The Hardware asset manager must have the following skills:

• Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
• Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and improvement
• Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
• Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.

The Hardware asset manager must have in-depth knowledge and experience of the following:

• Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
• Policy, process, and procedure development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
• Data processing, analysis and quality management tools
• Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle

Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.

The following experience is considered essential:

• A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
• Atleast 16 years of experience with IT, enterprise asset management or information management
• Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Demonstrated experience in liaising with middle and senior management
• Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.

The following experience is considered desirable, but not mandatory:

• 13+ years of experience working in the working in a large IT/ITeS organization
• 13+ years of experience in managing external IT service providers handling digital technology assets
• Experience with ServiceNow platform

This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.

The following certifications are considered desirable, but not mandatory:

• ITIL v3 Foundation certification
• Certified IT Asset Manager
• COBIT 5 Foundation

• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred

JD Code: SHI-LDE-01 

Version#: 1.0 

Date of JD Creation: 27-March-2023 

Position Title: Lead Data Engineer 

Reporting to: Technical Director 

Location: Bangalore Urban, India (on-site) 

SmartHub.ai (www.smarthub.ai) is a fast-growing Startup headquartered in Palo Alto, CA, and with offices in Seattle and Bangalore. We operate at the intersection of AI, IoT & Edge Computing. With strategic investments from leaders in infrastructure & data management, SmartHub.ai is redefining the Edge IoT space. Our “Software Defined Edge” products help enterprises rapidly accelerate their Edge Infrastructure Management & Intelligence. We empower enterprises to leverage their Edge environment to increase revenue, efficiency of operations, manage safety and digital risks by using Edge and AI technologies. 

SmartHub is an equal opportunity employer and will always be committed to nurture a workplace culture that supports, inspires and respects all individuals, encourages employees to bring their best selves to work, laugh and share. We seek builders who hail from a variety of backgrounds, perspectives and skills to join our team.  

Summary 

This role requires the candidate to translate business and product requirements to build, maintain, optimize data systems which can be relational or non-relational in nature. The candidate is expected to tune and analyse the data including from a short and long-term trend analysis and reporting, AI/ML uses cases. 

We are looking for a talented technical professional with at least 8 years of proven experience in owning, architecting, designing, operating and optimising databases that are used for large scale analytics and reports. 

Responsibilities 

• Provide technical & architectural leadership for the next generation of product development. 
• Innovate, Research & Evaluate new technologies and tools for a quality output. 
• Architect, Design and Implement ensuring scalability, performance and security. 
• Code and implement new algorithms to solve complex problems. 
• Analyze complex data, develop, optimize and transform large data sets both structured and unstructured. 
• Ability to deploy and administrator the database and continuously tuning for performance especially container orchestration stacks such as Kubernetes  
• Develop analytical models and solutions Mentor Junior members technically in Architecture, Designing and robust Coding. 
• Work in an Agile development environment while continuously evaluating and improvising engineering processes 

Required 

• At least 8 years of experience with significant depth in designing and building scalable distributed database systems for enterprise class products, experience of working in product development companies. 
• Should have been feature/component lead for several complex features involving large datasets. 
• Strong background in relational and non-relational database like Postgres, MongoDB, Hadoop etl. 
• Deep exp database optimization, tuning ertise in SQL, Time Series Databases, Apache Drill, HDFS, Spark are good to have 
• Excellent analytical and problem-solving skill sets. 
• Experience in  for high throughput is highly desirable 
• Exposure to database provisioning in Kubernetes/non-Kubernetes environments, configuration and tuning in a highly available mode. 
• Demonstrated ability to provide technical leadership and mentoring to the team 

• As an independent, self-motivated, and an avid technologist, you should have a strong interest in mobile and intuition for UX and consumer behaviour
• Up to date knowledge of Android (Jetpack and RxPatterns)
• Experienced in publishing and maintaining apps in play store
• Excellent Java programming skills
• Experienced in writing testable code & unit tests
• Experience with the Kotlin programming language a plus
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Familiarity with the use of additional sensors, such as gyroscopes, accelerometers, GPS
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines (JETPack, Rx patterns)
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration

Desired Candidate Profile

• Graduate/Postgraduate with 1-2 years of relevant HR experience in a diverse and multicultural work environment
• Strong interpersonal, communication(written and verbal) and problem solving skills
• Ability to work both independently and as an integral member of various teams
• Strong organization skills - ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
• Comprehensive knowledge of computer software applications such as Microsoft Word, Excel, and PowerPoint

• 3 to 5 years of experience in UI Development and hands on experience on Angular2 or Angular 2+, Node etc.
• Exposure to cross browser compatibility issues, SCSS as the CSS macro-processor, sprites etc.
• Experience with Jira, SVN, Git will be added advantage
• Passionate and eager to learn new technologies
• Intimately knowledgeable about all things web and mobile
• Demo able portfolio on website or GitHub will be given preference
• Must have knowledge on Java script, jQuery, ECMAScript
• Strong proficiency in JavaScript (ES6) or TypeScript
• Familiarities with modern JavaScript tools, like npm and webpack
• Excellent technical design, problem solving and debugging skills.
• Experience building JavaScript/CSS Frameworks or shared component libraries used in large scale production websites.
• Understands frontend software design patterns (e.g. asynchronicity, data binding, modules, objects, promises).
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Working with MVVM, MVP, MVC patterns

Requirements

• Convert design to Angular 5 components
• Use SCSS as the CSS macroprocessor
• Integrate the Angular services with APIs from the backend team
• Implement UI development best practices to write optimized and non-buggy code
• Work in Agile environment with sprint releases ranging from 2 to 4 weeks
• Feasibility study of requirement and suggest multiple approaches for a problem after sufficient RnD
• Keep abreast with trending recent UI tools, technologies, plugins and software in the industry
• “Roll-up your sleeves” attitude to get things done
• Test your screens using a tool for all browsers and resolution compatibility
• Handle and track tasks assigned using Agile methodology
• Strong commitment towards quality and schedule.
• Cross team coordination

• 4+ years of work experience
• Build intuition of the product as a whole
• Gather requirements from stakeholders, derive problem statements and plan design engagements. Also, proactively launch efforts to improve different aspects of the product
• Conduct research to understand real world practices and usage behaviours employing suitable methods and accessories
• Analyse findings, derive meaningful and actionable insights from research
• Create functions, features and formulate optimised task flows to solve business problems and cater to user needs in collaboration with other stakeholders
• Interpret the solution on to an interface using the principles of digital psychology, visual design and interaction design for web or/and mobile
• Present design propositions and solutions to stakeholders using wireframes, mock-ups or high fidelity prototypes, receive feedback, advocate for best practices and iterate based on feedback
• Decipher usage pattern with the help of analytics and iterate design to be more efficient
• Cultivate efficient frameworks and practices for the enrichment of the team and contribute for the improvement of design system

• Experienced and well versed in conducting different methods of research and usability testing
• Good knowledge and understanding of design principles, interaction design standards and UI patterns for web and mobile
• In depth understanding of the elements of a design system 
• Great aptitude for solving complex business problems

• Design specialisations - Illustration, motion design, graphic design, data visualisation, service design
• Domain specialisations - E-comm & B-B 
• Cross-functional skills - Technological

HealthifyMe is a Health Tech Startup on a mission to make healthy living easy, fun and affordable for everyone by providing tech-enabled solutions. Founded in 2012, HealthifyMe is now India's largest and most loved health/fitness app with over 3 million users. The company helps consumers manage their health and fitness with diet and exercise tracking through a mix of technology intervention and human experts/coaches backed with artificial intelligence. HealthifyMe is co-founded by Tushar Vashisht (UPenn graduate, ex UID) and Sachin Shenoy (ex Google), and was incubated by Microsoft Accelerator.  HealthifyMe is the highest rated app on Google Play with a rating of 4.6/5 and has been featured by Google and Apple multiple times for its quality benchmarks. The company, delivers measurable results on eating habits, fitness, and weight and is a platform of choice by leading Corporates and Healthcare partners in India.

Leadership Skill

• Technically hands on.
• Have previous experience of leading teams.
• Have experience with agile process, and ability to guide the team to follow the process.
• Comfortable in chaotic & high-energy, high-stakes start-up environment.
• Hates wasting time in unproductive meetings, and prefers getting quick consensus to move ship forward.
• Prefers delivering in production than spending time in meeting.
• Able to technically mentor team and guide them to high performance.

Technical Skills

• Loves solving technically hard problems. 
• Have previous experience with Python(Django), MySQL.
• Have previous experience with one or more of AWS, RDS, SQS, EC2, DynamoDB, ElastiCache. 
• NoSQL experience is good to have.  
• Loves clean and structured code, and thrives to maintain it. 
• Fast at coding, fast in learning and technically solid.
• Have previous experience in building, running and managing scalable and highly availability web services.

Look forward to

• Working with a world-class team. 
• Fun & work at the same place with an amazing work culture and flexible timings. 
• Get ready to transform yourself into a health junkie