QA Lead

Role Summary

We are a growing technology services company working on product engineering and growth marketing projects. We are looking for an Operations Manager who can bring structure, accountability, and execution discipline across teams.

Key Responsibilities

• Drive day-to-day operational execution across tech and marketing teams
• Track project timelines, team bandwidth, and delivery commitments
• Identify bottlenecks and ensure timely resolution
• Improve internal processes for better predictability
• Coordinate between leadership, delivery teams, and clients
• Ensure consistent status reporting and follow-ups

Requirements

• 2–5 years of experience in operations / project coordination / delivery
• Experience in startup, agency, or services-based companies preferred
• Strong execution mindset
• Comfortable handling multiple parallel projects
• Familiar with tools like Jira, ClickUp, Asana, or similar

Location & Compensation

Hyderabad (On-site / Hybrid). Compensation aligned to experience.

Duties:

• Embedded Software Development in C

•Design and development of software based on Autosar architecture

• Integration & verification of the developed SW components

•Debugging and error analysis

•Create design documents

•Participate in Design & Code reviews

Qualifications:

•University degree in electrical/electronics engineering, computer science or similar

•Minimum 5 years of experience in embedded software development

• Solid C programming skills

• Ideally with Autosar experience

•Knowledge on Functional Safety (ISO 26262)

• Familiar with Vector tools like DaVinci Configurator, Geny, CANoe, etc..

•Knowledge of scripting tools like Python, CAPL, etc.

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

• You're proficient in AI/Machine learning latest technologies  
• You're proficient in GPT-3 based algorithms 
• You have a passion for writing code as well as understanding and crafting the ways systems interact
• You believe in the benefits of agile processes and shipping code often
• You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

• Deploy well-tested, maintainable and scalable software solutions
• Take end-to-end ownership of the technology stack and product 
• Collaborate with other engineers to architect scalable technical solutions
• Embrace and improve our standards and processes to reduce friction and unlock efficiency

Strong in Basic C++, STL, Linux

OOPs, Exception Handling

Design Pattern and Solid principles, concepts related to UML representation

•           Solution, design, and architecture concepts

•           Knowledge on Pointers and smart Pointers.

•           IO streams, Files and Streams and Lambda Expressions in C++ added advantage.

•           Features of C++17 and usage of STL in C++ is added advantage.

•           Templates in C++.

Communication skill, Attitude, learnability

Key Responsibilities:

• Owning the entire marketing framework, including developing nurture campaigns, email sequences, transactional emails, SMS Campaign On-Page marketing (such as banners, Pop-ups, and offer campaigns)
• Excellent in writing email SMS and on-page campaign copies.
• Good understanding of HTML for (Email campaign building)
• Working understanding of Marketing automation, customer communication journey. 
• Worked on Landing page creation (drag and drop builder forms)
• Identifying campaign trends/insights and analyzing results to help make informed decisions and program enhancements overtime
• Prioritizing tasks and managing multiple stakeholders and strands of work with a willingness to take on additional projects as needed.

Required Skills:

• Bachelor’s degree/MBA with equivalent experience of 2-4 years in Digital Marketing domain.
• Edu-tech and E-Commerce experience will be preferred.
• Experienced in campaign creation, journey building, lead nurturing, landing page optimiser.
• Familiar with Hubspot, Webengage, Clevertap, moengage is a plus.
• Extensive understanding of the digital marketing industry, best practices, user behaviour, and buyer’s psychology.
• Understanding
• Understanding of Marketing Tools such as Email, SMS, Push etc.
• A dynamic candidate who can adopt new techniques quickly.
• Strong understanding of social media marketing techniques.
• Ability to analyze metric data and convey recommendations appropriately to supervisors.
• Self-motivated, detail oriented and able to prioritize daily work efficiently.
• Effective Analytical skills.

Skills Required:
 

• Candidate should be able to generate business through online portal likes Upwork, Freelancer, People Per Hour and etc.
• Candidate Should be able to Understand client's requirements.
• Excellent written and spoken communication skills.
• Candidates must have knowledge about IT services.
• Candidates should be able to write creative proposals.
• Should be Professional and excellent at time management.
• Responsible to prepare use cases, Business Requirements Documents(BRD), System Requirements.
• Specification (SRS) documents, Wire framing of the finalized projects and other functional documents.