Customer care executive

Here is the Job Description - 

Location -- Viman Nagar, Pune

Mode - 5 Days Working

Required Tech Skills:

 ● Strong at PySpark, Python

 ● Good understanding of Data Structure 

 ● Good at SQL query/optimization 

 ● Strong fundamentals of OOPs programming 

 ● Good understanding of AWS Cloud, Big Data. 

 ● Data Lake, AWS Glue, Athena, S3, Kinesis, SQL/NoSQL DB  

About SmartQ

A leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD.  

Roles and Responsibility:

1. Lead product design strategy

Set the vision for all the products (India Region) and develop Product strategy in collaboration with Director of Design, Product director and Engineering head

Create innovative designs which effectively respond to briefs and solve for the challenge presented. (Deliverables include—but not limited to—high-level and/or detailed user flows, wireframes, and mock-ups to effectively communicate design ideas).

2. Enable growth in Collaboration with Key Stakeholders

• Collaborate with multiple stakeholders to understand the current product suite and leverage the research to build the effective product suite.
• Communicate design intent to cross teams and stakeholders with clear rationalization and justification for design work prioritising advocacy for users' needs.
• Actively work with product trio foster with a data-driven, strategic design approach to achieve product goals in a timely manner.
• Derive key metrics and performance indicators and measure, track and continuously optimise to achieve the overarching goal.
• Partner with product managers, engineers, marketing team, and designers to oversee the user experience of a product from conception until launch and sustenance.

3. Lead & mentor the team

• Guide the team of Product Designers to conceptualize/ Design flows and experiences that are incredibly simple to use but elegant and Impactful to experience.
• Sparks thoughts/ innovative ideas in the team and bring the best of the teammates by nurturing, mentoring, and leading them in the right path
• Work closely with operations and business teams to better understand the business and ground reality through users' point of view, and with marketing, tech operations teams to launch products that communicate effectively.
• Practice design thinking process throughout the product life cycle and guide the team with focus on fundamentals of the design thinking process and deliver best products to the world
• We are looking for a person who has been there and done that; someone who has built products from scratch and scaled it across multiple platforms (Android, iOS), devices (Large form factors), countries and cultures
• Experience designing enterprise products for 8-10 years preferably in F&B (Food & Beverage) industry/ B2B (Business 2 Business) service industry. Should have bachelor's degree in design (e.g., interaction, graphic, visual communications, product or relevant), or equivalent practical experience.

Qualifications:

• Extensive experience in visual design, Interaction design, in-depth understanding of designing, wire-framing, prototyping tools to demonstrate how a particular flow or interaction will work.
• Evidence of strategic product thinking with the ability to develop product goals, identify opportunities, and make decisions based on the impact to people and the company
• Experience in building relationships with outstanding written and verbal communications skills and the ability to influence both internally and externally.

What is in it for you?

Ability to perform in a truly flexible environment: the agility of a start-up and the Stability of an MNC.

Good career growth with a high impact Job. Your designed Product will be implemented across India and will become reference for 13 other countries where other SmartQ products are implemented.

We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.

Experience: 

6+ years of experience in project management large and medium sized engagements 

Key Responsibilities: 

• Demonstrate excellent project management skills, inspire teamwork and responsibility with team members, provide project management expertise and leadership in the execution of complex software projects. 
• Accountable and responsible for managing and reporting project schedule, cost, quality, human resources, communication, risk and procurement for the project. 
• Consistently apply the defined project management standards and methodologies defined by the organization to assigned projects. Establish project management principles, processes, and artefacts as necessary. 
• Drive appropriate organizational change influencing stakeholders as required to ensure the successful program/project execution. 

• Ensure appropriate involvement of all stakeholders on the project as necessary 
• Plan and direct schedules, monitor budget/spending, resource allocation and utilization for the project from initiation through closure.  
• Manage project schedule and budgets – Track project metrics data (e.g., completed and in-progress work, schedule and cost variances, resource health, risks and issues etc.) and other project specific information and regularly communicate it to the project stakeholders 
• Report progress and health of the project and incorporate feedback from all stakeholders 
• Manage project communications and meetings (Daily Stand-Up Meetings, Project Reviews, AdHoc Requests) 

• Proactively manage or project risks, action items, issue resolutions, key decisions and stakeholder feedback 
• Understand dependencies and organize the activities ensuring successful completion of the project  
• Communicate regularly with the project sponsor and the team 
• Proactively identify and manage risks and issues pertaining to the project. 
• Ensure project governance practices are in place to monitor and control the project 

Experience/ Qualifications 

• PMP or similar certification with good understanding of project management and methodologies such as Waterfall and Agile 
• Strong stakeholder management skills 
• Excellent communication skills (written and verbal) 
• Solid decision making and prioritization skills 

• Good understanding of budgeting, estimation, and project financial management 
• Experience of working in shared resources environment with teams based across different time zones 
• Knowledge of MS Project for overall project tracking, Jira for tracking agile development and SharePoint as collaboration tool 
• Bachelors degree 

Job Overview:

The Personal Assistant will be responsible for managing schedules, arranging meetings, handling correspondence, and performing various administrative tasks.

Roles & Responsibilities:

Calendar Management:

Organize and manage the executive's calendar, including scheduling meetings, appointments, and travel arrangements.

Coordinate and confirm appointments, ensuring the executive's schedule is optimized.

Communication:

Screen and direct phone calls and emails to appropriate parties.

Prepare and draft emails, letters, memos, and other documents on behalf of the executive.

Meeting Coordination:

Arrange and coordinate meetings, conferences, and events.

Prepare meeting agendas, take minutes, and distribute them to participants.

Ensure necessary resources and materials are prepared for meetings.

Travel Arrangements:

Perform general clerical duties, including photocopying, faxing, filing, and data entry.

Maintain and organize office files and documents.

Handle expense reports and petty cash management.

Confidentiality:

Handle sensitive information and maintain confidentiality at all times.

Qualifications:

Proven experience as a Personal Assistant or similar administrative role.

Excellent organizational and time management skills.

Strong verbal and written communication skills.

Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

Ability to multitask and prioritize tasks effectively.

Attention to detail and high level of accuracy.

Discretion and trustworthiness are essential due to the nature of the role.

Education:

A bachelor's degree in business administration or a related field is preferred but not mandatory. Relevant work experience will be considered.

About US -:

Webmobril is One of the top-notch IT companies based in Delhi, NCR; India and also established in the US. Offering exclusive and affordable Web, Mobile, and Game app development, Cyber Security Assessment, Digital Marketing services globally. Recently we started Staffing Services and Travel & Tourism services . We are a team of experienced, dedicated enthusiastic, innovative, and creative professionals to serve a range of business goals with our advanced tools and technologies.

For more detail you can go through our company website:

https://www.webmobril.com/

Responsibilities:

1. Create detailed and accurate mechanical drawings based on project requirements.

2. Collaborate with engineers and project managers to understand design specifications and translate them into technical drawings.

3. Ensure compliance with relevant design codes and standards in the creation of mechanical drawings.

4. Utilize various software tools for drafting and design, demonstrating proficiency in industry-standard software.

5. Prepare and maintain documentation related to mechanical designs, revisions, and updates.

6. Participate in design review meetings to address any issues and incorporate feedback into drawings.

7. Stay abreast of industry trends, standards, and technological advancements to enhance drafting capabilities.

•  5+ years of experience developing web applications using J2EE.
•  5+ years of experience in Spring Boot.
•  Good knowledge of MicroServices.
•  Experience working with tools like Git, Maven.
•  Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
•  Working experience in Industry Standard protocols related API Security including OAuth is a must.
•  Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
•  Strong background working with Linux/UNIX environments.
•  Strong Shell scripting experience.
•  Working knowledge with Oracle, DB2 or Mongo DB databases.
•  Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
•  Strong agile/scrum development experience
•  Strong collaboration and communication skills within distributed project team
•  Excellent written and verbal communication skills

We’re on the lookout for a data-savvy Growth Marketing Manager to develop and execute marketing strategies to increase awareness and adoption of the product.

Our ideal candidate is a passionate experienced B2B product marketer with proven success in working with emerging products and driving GTM strategies in online media and/or SaaS companies.

1. The key performance metric for the role will be growth in pages views & Inc42 plus subscriptions
2. It is essential the person understands funnel based marketing centred around content & engagement
3. It is of utmost importance to have an experience of marketing automation at scale
4. Devise B2B, B2C integrated marketing campaigns with the aim of acquiring and retaining customers
5. Find and target audiences & accordingly onboard/execute paid social media marketing, content aggregations and influencer marketing plans
6. To sustain India’s largest tech media platform it takes qualitative content marketing & automation at scale along with data-backed decisions, heavy testing, the feedback loop to drive product and editorial. 

Give your career a lunar slingshot, we are an equal opportunity employer.