Customer care executive

Key Responsibility Areas:

• Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex Web applications, operating systems, wired and wireless networks, and mobile applications/devices
• Delivering targeted and intelligence led security penetration testing through a robust testing methodology and process
• Craft and develop scripts, frameworks, tools, and the methods required for facilitating and executing sophisticated charges, emulating malicious actor behavior sought at avoiding detection
• Conduct security assessments on a wide variety of technologies and implementations
• Develop and maintain security testing plans
• Maintain and evolve a mature set of security penetration testing and internal Red Team processes covering all areas of technology
• Automate penetration and other security testing on networks, systems and applications
• Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk
• Produce actionable, threat-based, reports on security testing results
• Act as a source of direction, training, and guidance for less experienced staff

Responsibilities:

Develop and maintain user-facing features for web applications

Collaborate with the design team to implement responsive and visually appealing interfaces

Ensure the technical feasibility of UI/UX designs

Optimize applications for maximum speed and scalability

Stay updated on emerging frontend technologies and industry best practices

Troubleshoot and resolve bugs and performance issues

Work closely with backend developers to integrate frontend components with server-side logic

Participate in code reviews and contribute to a collaborative development environment

Skills:

Proficient in HTML, CSS, and JavaScript

Experience with modern JavaScript frameworks (e.g., React, Angular, or Vue)

Strong understanding of responsive design and cross-browser compatibility

Familiarity with version control systems (e.g., Git)

Knowledge of build tools and package managers (e.g., Webpack, npm)

Ability to translate design mockups and wireframes into code

Excellent problem-solving and debugging skills

Strong communication and collaboration skills

Attention to detail and a passion for delivering high-quality user experiences

Qualifications:

Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience)

Proven experience as a Frontend Developer or similar role

Portfolio showcasing previous frontend projects and development work is a plus

1. Develop customizations and configurations to the Microsoft Dynamics 365 platform, including entity customization, form design, workflow development, and business process automation.
2. Collaborate with functional teams to gather and document requirements for customizations and integrations.
3. Provide technical expertise and guidance to the functional teams on best practices for Dynamics 365 customization and integration.
4. Develop and maintain technical documentation, including design documents, specifications, and test plans.
5. Work with internal and external stakeholders to troubleshoot and resolve technical issues related to Dynamics 365 customizations and integrations.
6. Stay up-to-date with the latest Dynamics 365 features and technologies, and provide recommendations for process improvements and system enhancements

Position: Content Writer

Location: Jaipur, Rajasthan 

Experience: Freshers

Role Overview: As a Content Writer, you will be responsible for creating high-quality and original content for various platforms, including blogs, articles, social media, and website copy. You will work closely with our content team to develop compelling stories, share valuable insights, and captivate our target audience.

Responsibilities:

1. Conduct thorough research on industry-related topics to develop well-informed and engaging content.
2. Write, edit, and proofread content to ensure it is free of errors and aligns with our brand's voice and style.
3. Collaborate with the marketing team to create content that aligns with our content marketing strategy.
4. Optimise content for SEO to improve search engine rankings and increase organic traffic.
5. Develop content for social media platforms to enhance brand visibility and engagement.
6. Stay updated with industry trends and best practices in content writing and marketing.
7. Assist in content ideation and brainstorming sessions to develop innovative and creative content ideas.

Requirements:

1. Bachelor's degree in Journalism, Mass Communication, or BJMC.
2. Excellent written and verbal communication skills in English.
3. Strong passion for writing and storytelling.
4. Ability to research and grasp complex topics quickly.
5. Basic understanding of SEO principles and content optimization techniques.
6. Proficiency in Microsoft Office and Google Suite.
7. Positive attitude, creativity, and a willingness to learn and grow.
8. Ability to meet deadlines and manage multiple projects simultaneously.

• Translate designs and wireframes into high-quality code
• Design, build and maintain high performance, reusable, and reliable Java
• code
• Ensure the best possible performance, quality, and responsiveness of the
• application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Follow best practices in code implementation
• Willing to work on flexible time zones if required

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end
• services
• Strong knowledge of Android UI design principles, patterns, and best
• practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as touch
• Familiarity with the use of additional sensors, such as gyroscopes and
• accelerometers (preferred)
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical
• requirements
• Familiarity with cloud message APIs and push notifications –
• A knack for benchmarking and optimization
• Understanding of Google's Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Must have experience in Chat (one to one, group chat, file sharing)
• Knowledge in Google Maps APIs is preferred

• Assess automation opportunities from a technical perspective and provide document solutions in the form of SDD
• Perform detailed estimations towards the finalized scope
• Design, develop, and test automation workflows
• Prepare solution presentation documents, present the solution and implementation plan to the CoE teams and project stakeholders
• Understand client’s business requirements and clearly document them in order for RPA developers to deploy the automation projects in an optimal manner
• Deploy RPA components including bots, robots, development tools, code repositories, and logging tools
• Create process and end-user documentation
• Collaborate with other development team members and guide junior developers to ensure proper implementation and integration of the solutions
• Perform peer review of developed components and test cases
• Support deployments or troubleshoot production issues; flexible to work in shifts when the demand arises
• Should be able to report project status to the stakeholders.

Skills Required

• UiPath
• UiPath Orchestrator
• Sound Knowledge of Microsoft VB, Excel, Macros
• Microsoft Visio, Freemind or equivalent tool
• Documentation and presentation using Microsoft Word and Powerpoint
• Understanding of CSS, HTML
• Experience in automating SAP flows in UiPath
• Excellent communication and presentation skills
• Template development in ABBYY OCR tool and integration if the solution in UiPath
• Knowledge of processes in the Manufacturing/Automotive domain
• Certified Advanced RPA Developer (UiARD)
• Knowledge of other RPA tools

Position :- Automation Test Engineer – Selenium using C#

Location :- Bangalore

Experience:- 3-6years

Job Description

3+ years of Experience in Test Automation using Selenium, C#
BDD (Behavioral driven Development) is a must, using either Specflow.
Creating, Organizing, and managing Test Automation Resources.
Creating, Enhancing, debugging and Running Test Scripts.
Organizing, monitoring defect management process.
Finding solutions for Object Identification issues and error handling issues.

Primary Skills - Testing - Automation - Mastery, Javascript - Skill, Testing - E2E - Skill Job Description: - JD as below, 4+ years of Experience in Test Automation using Selenium BDD (Behavioral driven Development) C# is a must, using Specflow. Creating, Organizing, and managing Test Automation Resources. Creating, Enhancing, debugging and Running Test Scripts. Organizing, monitoring defect management process. Finding solutions for Object Identification issues and error handling issues.

• Job description*

Roles and Responsibilities:

• Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Adhering to all company policies and procedures

Desired Candidate Profile:

• Excellent Communication skills with strong command on English Language.
• Ability to multitask, manage time and prioritize
• Good data entry and typing skills
• Good computer skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Comfortable working for Night Shift